MacBook Air :: Mid 2009 Broken Hinges But Don't Replaced From Premium Service?
May 16, 2012
My MBA (Mid 2009) serial no W8******9A5. It broken hinges, I brought to premium service in Vietnam check warranty and replace hinges and dislay free all but its serial number don't replaced. I read in apple.com and thought my MBA has one of products affected. What reason my MBA don't replaced?
I bought my Macbook Pro 15 in April 2012. I am still covered by the one year warranty. I just want to know do the warranty cover a broken hinge? I don't know how the hinge got broken. My Macbook never drop or fell. It doesnt have dents or broken at any other parts. Just my right hinge is broken.
Hello everyone! Hope I can get some great advice re: Apple Care and my MBP. Here are the basics.
Bought 2010 MBP brand new in June from Apple's site and also have Apple Care extended warranty. Since the beginning it's been plagued with kernel panics, gray screen of death, and lots of buggy behavior and app crashes. Have made two Genius Bar visits.
First they said it was a RAM problem and replaced that. MBP still didn't work right. Next they said it was a logic board problem and replaced that. MBP still doesn't work right! I've called customer support, they said to do OSX re-install and gave me a case ID #. Did that, MBP still has all the problems listed above.
I have my third Genius Bar appointment this week. At this point I think most people would conclude I've got a lemon MBP. So, my question is, what are some tips or recommendations on what I need to say/do to get Apple to replace with a new MBP? I'm tired of going back for repairs to this already frankenstein machine and believe that if they could have fixed it by now, it would be working fine. Any thoughts? Thanks!
The little white plastic doohickey that opens the battery compartment on my laptop (powerbook g4, I thinks) has broken off and now I can't open the battery compartment.I'm trying to find out if my battery has the appropriate serial number for the recall, but I can't open the battery compartment. Plus, the battery no longer works at all, so I have to use the AC adapter if I want to use the laptop at all--NOT GOOD!Does anyone know if this dumb little piece of plastic can be replaced, and if so how? (I'm sure it costs something like .000000003 cents to manufacture......)
I just got MBA a couple months ago and since that time I have been babying opening and closing the screen because I have read the about the inevitable demise of its hinges. My question is how long did you have it until they begin to become loose and have a lot of play in them?
I have a Rev. A with broken hinges and since it has a small dent in the righthand side, Apple woun't fix it (I have already had a fierce discussion with Apple regarding this matter, so please no comments about extended warranty ;-)
On eBay it is possible to buy a set of new hinges including the grey piece of plastic that breaks with the hinges. Is it possible to replace the hinges on a Rev. A with these spares?
Would love to keep my Air as second machine beside a iMac 27" or Mac Pro.
My Macbook pro is only a few weeks old, and being it is my first Mac, I wanted to know if anyone has had any issues with the hinges on it?
They seem to be a little loose, in which if I move the system, the screen will move at times. Is this normal? I am not sure how loose the hinges should be
i tried to make a post that was long and detailed but it did not take for some reason so i will try to make this one short and to the point.
bought a new MBP 2.5 (about 4 months ago) right before the 2.66 with the price drop was released.
had various issues and had to swap it out 3 times which my new local store had no problem doing. so i finally got a machine with no defects and working perfectly. was very happy.
the other day i had it sitting on the coffee table on with the screen open, i picked it up to move it a few inches and heard a loud CRACK. now my screen goes back further than it should and it slightly tilted to the left. the gap between screen and body is slightly larger on the right side than the left.
i had planned on purchasing apple care towards years end as i have done with the last 6 machines i have owned in the past. i am going to take it into the genius bar for replacement or repair but am afraid they are going to say i broke it somehow... i treat this thing like a baby and there is no reason the hinges should have cracked from just picking it up and moving it while open. it is still working, but i can not deal with the thought that the hinges are now weakened and are definitely going to break eventually (sooner than later now that this has happened) not to mention the gaps between screen and body and being a bit crooked. also, if i open it past 90 degrees, it falls all the way back to the point where it finally catches, which is a lot further than it used to retract. the hinges are definitely more loose and not as tight as they should be. i have never had more issues with a model in my life until i bought this unibody.
so what are your thoughts? what i am really worried about is them saying i broke it somehow and not honoring the repair or replacement (which is not the case) or when i do purchase applecare towards the end of the year that this will be noted and if not fixed properly or replaced then they will not honor the repair if it actually completely breaks. as i think it will eventually if i do not have something done about it ASAP. (if it is noted on the account when i bring it in today or tomorrow) i have never picked up one of my macs with screen opened to have the hinges snap (being only a few months old)
I have a mac book pro 15" model A1286 late 2008 the hinges is loser I've tried to replace and they ask me to change all display for £ 400 Than I decide to buy the new hinges and do it on my self but I couldn't find any video to how to change on this model
After the second display change in genius bar, everytime they change the display it sounds more. First sounds like if you're smashing grains of sand and for a moment, it sounds like a choke with plastic (not a big deal, a tiny sound), and then sand again. The plastic part, just sounds once (everytime I check the sounds). Apple guys says that this is normal... (?) and after some months will not crush anymore.anybody has experienced in his own macbook pro that the shift key gets stuck while you press it for a long time ? (maybe 6, 7 seconds), and to unstuck it, just pressing the shift key again.
I just got the 2.13ghz 128gbSSD off of ebay (fnjjor a great deal!). Just arrived today and everything looks great - works great etc. I wanted to see the age of my mba and when I entered the SN into the apple support site - it says that apple needs proof of purchase that whole deal. Well I don't have a legitimate proof of purchase from an authorized site (need to ask the seller), but the MBA is 11 months old according to coconut battery.
1. Should I even get applecare? Hinges can be replaced out of warranty, and I have an SSD that is failsafe. Any other issue would probably be my own fault. 2. I should be ok purchasing apple care through the customer support number yes? I think I did that for a powerbook and was able to buy apple care for it (a 12" G4 no less!)
I've been testing my macbook after hearing some "crec", "clic" when closing the cover.First of all, seems that the display is misplaced, cause when the mac is closed, when you touch the lateral part of the macbook, isn't simetric. You can notice that is not well assembled.
So, when closing, isn't a very loud sound, just a bit, but sounds a "clic" or "creec" when you close the cover.Don't really know if this is normal or what, and if I should use my warranty. My macbook has just a week in my hands, and I bought it new.What do you think ? Should I use the warranty to fix the misplaced assembly and the clic ?Will the click dissapear after some time ?
My macbook tends to make noise when I close it, this only happens when my mac is heated up, and it disturbs me because I bring my macbook to school and it's embarrassing when your mac makes those noises. Is it because of the screws? My contract is out of date, and I don't want to attempt anything. Also, my macbook been dropping connections since I upgraded to Snow Leopard, will 10.6.2 be able to fix this update?
I feel like the MBP to be a premium ultraportable should keep the same 5.0 hour rated battery. I would assume this can improve over time, but it is unrealistic to say it should be 7+ like everything else. Secondly, I think 4GB of RAM is feasible/necessary for the next revision. Lastly, I would really, really, really like to see 1 1440x900 res screen. If there is one thing I love about the X300/301 is the added screen space thanks to the higher res. I would much rather have a MBA as my portable since I have a MacPro for my power stuff, but I look at the price of the MBP 13 and then see the Refurb 15 at basically the same price (by using Edu Discount) and I just feel so stupid not taking the 15 at that point. Granted, it is always best to buy what you need regardless of price, but having had a 13" and a 15" before, the extra pound wont kill me. If I were not in the market for a portable laptop, I would gladly wait for a MBA with 4GB of Ram though. Oh well.
I'm connecting my new Macbook Pro 15" running Snow Leopard, to my home network and of course it hooked up with my wireless router right away. I have a NAS hard wired to a wireless router. The Mac sees all the folders and files just fine and can read/write. I have a Vista Home Premium PC hard wired to the same wireless router. The Users Folder is shared with full privileges as are the individual users folders. The firewall is off. It runs no "security software". The Mac can see the Vista PC and also see the Users individual account folders but when I open them I can't see any of the files. I really don't know what direction to go. The Vista PC networked fine with an older Toshiba laptop that the Mac replaced.
I shudder to think that we might be getting a bargain from apple, is that possible, or is this ssd: SuperTalent 60GB SSD (Microsata II, 1.8'') FUD60GK18H
Which costs around 900 euros mind you not dollars, with less than half the capacity, is so much better in terms of performance than the one in the air? Also what's with the specification of a 1.8 ssd drive, are they produced in the same volumes as 2.5" ones? Are they aimed at air type products, i.e. thin and light but come at a premium price?
Is it possible to install the Windows Vista home premium Lite OS on a MacBook? Think it would be nice to save some precious HD space for other purposes.
I have an old PowerBook G4 (15" alum) that has a dodgy screen that I want to replace. I have another old (non-working) PBG4 and so I want to replace the bad screen with the one from the non-working machine. However, all the instructions that I have found online involve complete disassembly of the whole thing in order to take the actual LCD screen out of the display casing or lid. Is there a way of just disconnecting the entire "lid+screen" at the hinges and then putting on a new "lid+screen"?
I am going to be purchasing Adobe Creative Suite 4 Design Premium (Photoshop, Acrobat, Flash, Dreamweaver, etc) shortly but want to make sure I have enough horsepower to be able to run it. Ideally, I'd like to have this on my laptop so the program can be portable, but at the same time I don't want to be hauling around 10 pounds of equipment with me.
So I'm looking at the MacBook pro 13" and am wondering if the 2.53 GHz, 4 GB of memory, and the 250 GB drive is enough power to be able to run CS4. I like the idea of a 13" as it's lighter to carry around, but when I look at the 15" version it looks like I can get a bit more processor and drive space, but more importantly it looks like the graphics are a bit better as well. I'm just trying to ascertain whether the graphics card on the 13" version will be an inhibiting factor to using CS4 Design Premium.
I have a 2009 Macbook Pro, and Apple advertises up to 80% battery capacity up to 1,000 charges. My MBP is down to 75% health after a little more than 500 charges.Would I have any problem getting Apple to swap the battery out for me free of charge?
I have a macbook pro 13 inch purchased in 2009. My HDD died so I took it to an Apple dealer and they replaced it and upgraded me to 10.6.8, when I took it home I found that some of the applications I had received for free were now missing, and after a few days I was having the same problems with my HDD (folder with ? mark appearing) so I took it back. They told me that I had a virus? They then gave me the apps that had been missing and upgraded me again to 10.7.3 however it is still freezing regardless of whether I am on the internet so its not my connection. I also went to open itunes and it told me it could not find a folder and to choose a location. When I chose Music - itunes - it states I can't and to choose another folder.
After I replace my super drive with Hitachi 500G 2.5mm HDD, I can not boot except I hold the option key and manually selecting OS X to boot. I think if I am able to reset HDD as 1st boot device as HDD like modifing BIOS in windows machine, it might help, how I don't know how.
I have a 1.8 core duo macbook, which previously had a CD-RW drive that stopped reading audio CDs, so I had it replaced under my warranty at John Lewis. It was replaced with a MATSHITA DVD-R UJ-857 and I got it back yesterday, so I was pretty happy that I can now burn DVDs. Only problem is, I just found out that I can't burn CDs with this new drive!
I just got my battery replaced and after a full charge both istat and mac osx shows that there is only one cycle available. I remember that my previous battery used to have at least 60 cycles. Is 1 cycle normal for new batteries or?