By mistake the Mac OS X Lion (10.7.4) file was deleted from the purchase section (Order Number: MGN5FKZ58X) of the Apple App Store. Because of this I am unable to update the OSX Lion software and now If I try to update/download the version from the Apple Store I will be charged again, because earlier on the OSX Lion page in the Apple App Store the option mentioned was either Install or Download, but since the deletion of the file from the purchase section the option shows $29.9. Why should I buy it again when I had already purchased the software. Is there a way to retrieve my previous purchase. I was given an option from the Apple App Consumer Support that downloading and paying for the software again is the only option.
How do you get back a purchase once is removed from the list (by clicking on the X)?  I have done so for FCX and I am a bit worried that I will have to pay again in case I wanted to install on a new machine.And in fact to prove the isse I have done so do for a couple of (paid) games which I did remove from my machine.Instead of a download I get the full price....but I paid.Â
I accidently clicked the little x next to my purchase of Lion, and now it is not on my purchased apps list. How do I get it back on my purchased list, so I don't have to pay to download it again?
Info: Mac Pro, Mac OS X (10.7.4), 8 x 2.8 GHz 10 GB RAM, Radeon 4870
for some reason I cannot see imovie in my purchased in the app store application. I can see garage band and iphoto...how to get it back so that I can download it?
I'm trying to find a simple movie editor ( not expensive ) and my imovie is from 2008 which lacks the slow motion effect I need. I simply just wanted to purchase the most recent imovie but it said I had to have mac OSX 10.7.4 or higher... This is really frustrating. I have a project at school and all I need is to simply slow down my movie!
I have been trying to find my current charges for apps and wish to return the ones that are not suitable. I follow the steps as described and after signing I have gotten the message cannot find iTunes store and it leaves me there. The instructions given do not pertain to the setup of the iTunes store.
I have a credit card for one of my companies that I used to buy the iPhone and create an Apple ID for purchases on the app store. Subsequent to that I created a new company, with its own credit card, and created a new Apple ID specifically for purchases for that company. Now when I go to make a purchase on the app store with my iPhone how do I switch between the two Apple IDs so that the purchase I make uses the appropriate credit card?
Purchased in 7/2011, just now got rosetta apps migrated. after waiting 8 hours for the download, the app gave an error and is no longer in my purchases list. I have a receipt. What do I do now?
Does anyone know if you can upgrade say the hard disk of a base level macbook pro (13 inch i'm looking at) AT the apple store? I guess to illustrate my point - I'm looking at the baseline 13 inch macbook pro and I wanted to upgrade the hard drive from the 160 gb - maybe the 300 or 500 gb hard drive. Because I'm only stopping by for a day I wanted to buy one on the spot (thus getting it at an apple store rather than buying it online).
Can you call an Apple Store and purchase something that they will hold for you when you come in? I wanted to pick up a macbook pro today but it's an hour drive and want to make sure it's available at that configuration. Also do they need to see the credit card used? It's a corporate card that I don't physically have on me.
I want to buy a Macbook Pro from the online store, but this message keeps appearing when I try to checkout. "A request to your bank for the funds necessary to ship this order was declined." I tried 2 different debit cards, both have sufficient funds.
lion shows as purchase in app store even though it came bundled, also facetime, keynote,pages and numbers even though these were pre installed with the macbookpro late 2011.
I decided on getting a 15 inch Macbook Pro instead of a 13. I am trying to lower the cost as much as possible. I will be getting the 8GB iPod touch with it to sell off since I already have an iPod. I see that there is also an offer for a rebate if you buy a printer with the Macbook. Will this offer still qualify with the iPod offer? Which printer has the best resell value? And it says up to $100, so if I get one of the $100 printers will I get a $100 rebate? Also I was looking in the forums and saw some post about promo codes? Are there any promo codes that can be used right now?
I have purchased Mountain Lion from the App Store. When I try to download i get a message stating that it cannot be downloaded. My Mac Book Air has the correct specifications needed but Apple won't let me download the software.
I've got more than one person downloading apps to my iTunes, and so I'd like to list all apps purchased by one account (meaning the same email address). How can I separate apps like this? I can't seem to find any columns that I can add to the Apps tab to sort apps in this way.
Info: iMac, Mac OS X (10.7.4), 3.2 GHz Intel Core i3, 16 GB RAM
I have some apps that I bought sometimes ago when I'm still living in newzealand. Now I moved to other country permernantly. Therefore, I have to change newzealand mac app store to us mac app store(Apple forces me, because my new credit card is us base). Â
Problem is, I have to switch back to newzealand store everytime I needed to install something, then switch back to US store to install some other thing. that's annoying.Â
Now, I can rebuy the apps that I've already have for my US store, but that's hideus, why should I pay twice for the same thing ? Is that the best if Apple let me transfer the apps ? what big deal about it ? beside's the country flag the apps are rather look and cost the same, why don't let me do it?
I went to run some updates and found a copy of Angry Birds, bought with an ID attached to a Russian email address. I didn't recognise it, so it looks pretty dodgy.Â
Info: MacBook Pro (15-inch Mid 2009), Mac OS X (10.7.4)
I would like to replace my 1st generation unibody MacBook Pro's bottom case and I am interested in knowing the price. Can I purchase and replace the bottom case at the local Apple Store (I'm in Sydney)? I'm in warranty, if that's a factor.
I am trying to make a purchase from the App Store in Snow Leopard 10.6.8, but can't make any purchases. When I try to purchase, I get the message, "Additional security information is needed. To use this Apple ID you must first login to the my info web page then provide additional security information." But when I click on Update Security Info, it brings me to a page at [URL] but the page will not load, and it says that Safari can't establish a secure connection to the server. I have also tried it in Firefox and it does not work there either. I went to the Apple Store online, and updated my account info with the proper credit card and information, but it has not helped. What is going on here. This is for my bosses account and not my account, and we need to purchase some software for this machine, but are completely unable.Â
just tried to purchase garage band from the App store by redeeming a gift card.Even though I'm logged in it either goes to update account or tells me to login to purchase even though I'm already logged in. when i login to purchase, it goes back to update account. seems to be going in a circle.
I purchase Numbers because I have been unable to save my work. I install it and then when it goes to sleep or I turn off my computer it doesn't save my install and I have to reinstall the purchase all over again. Why? How can I fix this cause everyday I can't save my work....
I installed the app Ticket to Ride on my iMac. I bought extra maps for that game; an in app purchase.Now i installed Ticket to Ride also on my MacBook. That was easy and free! Now I also want the in app purchases free on my MacBook. Is that possible or do I have to buy them a second time?Â
Info: MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)
Bought for account # 1 app iPhoto - no more access. Deleted the app and want to go to the current account to buy a # 2 application iPhoto, but instead of "Buy now" show "Accept". App Store says you need to buy again. How to buy, if the function is missing?