MacBook Pro :: Trackpad Just Randomly Stops Responding
Apr 26, 2012
In the last few days I've had a recurring problem: Randomly and without any obvious context in terms of actions, apps etc, my trackpad simply stops responding. I have all options enabled on the trackpad, such as soft click+drag, and the problem has so far only occured when performing that: drop'n drag.
It get's stuck and I cant release whatever I've gripped. I am now only able to use the keyboard and have to reboot to be able to use the trackpad again. After reboot the problem returns randomly after a while. I can't think of any recent software updates or additions that have coincided with the problem, except installing Livedrive Briefcase recently.
The problem however does not specifically occur when working with that (though Livedrive is set to run in the background). The problem occurs more and more often, usually after I have closed the lid (sleep). Also, I am able to use my Magic Trackpad, which in turn brings the build in trackpad back to working!
MBP: 15" 2.4 Ghz Intel Core i5 (dual core) 2010
System: 10.7.3.
HDD: 240 Gb SSD with 91 Gb of free space
Info:
MacBook Pro, Mac OS X (10.7.2), 2.4Ghz i5, 8GB RAM, 240 SSD HD
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Aug 26, 2014
My trackpad is not responding. I have to reboot and then it works for a few minutes then completely stops. Keyboard is fine. I need to use a mouse.
Info:
MacBook Air, OS X Mavericks (10.9.4)
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Sep 11, 2014
I have a 27" iMac purchased in July 2011. I never had any issues with the trackpad before upgrading to Mavericks. I upgraded a few months ago and started having sporadic issues with the trackpad. When the iMac woke up, everything seemed fine at first. About once or twice a week, after it had been working for about a minute (just enough time to start web browsing), the trackpad would suddenly stop responding. It then progressed to being more consistent (every other day). The cursor was still visible and the keyboard still worked. The trackpad was still on but apparently not connected. I thought it was the batteries, but new batteries didn't work. I could get the trackpad to work again by using Spotlight to open the Bluetooth System Preferences. The trackpad worked immediately when Bluetooth preferences were opened (nothing needed to be changed; it would just start working).Â
However, it would stop responding after about ten minutes. It was interesting because even if I left the Bluetooth System Preferences open, it would still stop responding after about ten minutes. I could use the keyboard to make the preferences window active and it would immediately work again. It would then work again for a few minutes and then stop. I found that removing the trackpad and re-connecting it would cause the trackpad to start working again more consistently. It would only stop if the iMac went back to sleep for an extended period (overnight). Â
The useful keyboard shortcuts are cmd + spacebar to open Spotlight, type bluetooth, use the arrow keys to go to Bluetooth system preferences (hit enter), use the arrow keys to go down to the trackpad, press spacebar to unconnect, again to confirm, and then after the trackpad is automatically rediscovered, press spacebar again to pair it.Â
This went on for about a month, when I had what I suspect was an unrelated problem. The trackpad started acting as if it was being held down (left click was always being pressed). I took it into the Apple Store and they confirmed it was broken. At that point I had a brand new trackpad. Â
The issue had gone back to happening every other week or so. I thought it might be interference, but I've since physically moved apartments and all the objects around it. It's been a couple months now and it's back to happening every couple of days or so. Since the trackpad is brand new, I have to think this is a software issue. I've noticed the following consistently:Â
1) It only stops responding if I've put it to sleep (I usually do so with a hot corner, but I don't have any reason to believe that's related) and haven't used the computer for more than 12 hours.
2) It'll always work right when it wakes up. It'll stop fairly consistently 1 - 2 minutes after waking up.
3) Time Machine seems to be busy doing something when the trackpad stops (the little icon is spinning in a circle if I have a Finder window open). Uncertain if it's always doing something or if it's coincidence that I've noticed it more recently.
4) As mentioned above, opening the Bluetooth System Preferences will always get the trackpad to respond, but then it'll stop after a few minutes. Unpairing and reestablishing the pairing will fix the issue for awhile (at the very least until the next time the iMac sleeps).
5) I may be imagining this, but before upgrading to Mavericks, I think it used to show the message that the trackpad was connected when the iMac woke up. I no longer see that message unless I remove the connection and setup the pairing again.Â
I've seen lots of people with various issues with Bluetooth connectivity and Mavericks. I'm on 10.9.4.Â
Info:
iMac, OS X Mavericks (10.9.4), Magic trackpad, Bluetooth
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Jun 29, 2012
anything i do brings the spinning beach-ball all the time, I already installed lion clean, nothing, still doing it.
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 23, 2014
I work NOC Support / Operations for a decent sized provider in the midwest-ish area. I configure radios, routers, switches, etc CONSTANTLY. I need an ethernet interface. So I have the ThunderBolt Gig Ethernet adapters. Â
I plug one in every day, running DHCP, no issues. Then I roll it over to a private IP to setup a radio. At this point, the interface is dropping (because I am rebooting the radio over and over), and I have to change the IP on it consistently. After making four to six changes, the interface just stops responding. In the network prefs, its red, as if it doesn't have a good working connection. I open the network anaylizer, and it shows me that the interface is up, with no IP. Â
I've disabled the interface by turning it off, nothing. I have unplugged the adapter and the cable, network anaylizer still shows the port up and negotiated at 100/1000, but theres nothing there...
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May 2, 2012
My computer will start running really slowly and then the keyboard stops working, then after 30 seconds or so I lose the ability to click but the mouse still moves. Command-option-esc for force quit still works some of the time though but refreshing everything from there doesn't help. After I reboot everything goes back to normal. This has happened every other day or so for about a week.
Info:
MacBook, Mac OS X (10.6.8)
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Jun 15, 2012
Since I had to jump through all kinds of hoops of the actual apple support page, I eventually turned to the community now, which as ironically a whole lot easier. Anyways, My problem is basically with BootCamp.I'm trying to run the CryEngine 3 SDK on a late 2011 macbook Pro, and the specs including the graphics card should be enough to handle it easily.Yet everytime I try to launch it, it plays for a little while (2 minutes) then comes up with an error along the lines of "Display driver has stopped responding and has recovered".Â
I've checked and I have the latest drivers for the graphics card on the mac installed including the Catalyst Control Centre porgram. It seems like it should work, but it refuses to.I've read up on it a bit and it may be a problem with overheating, since when the mac beging running the CryEngine the fan starts going like crazy, basically at its maximum capacity, so It might be a problem with Over heating.Â
I've also heard that due to a few compatibility issues with Windows 7, the graphics dont switch properly which leads to this error and can be fixed by entering the windows BIOS and switching the graphics switching from dynamic to fixed, however i'm not sure if I really want to meddle with the BIOS.Â
I've checked both the CPU and the total RAM when running CryEngine however the RAM only gets to around 50% whilst the CPU barely tops 20%. Also the graphics card being a AMD Radeon HD 6770M is something that should be able to handle it.Â
Info:
MacBook Pro (15-inch Late 2011), Mac OS X (10.7.4), Using BOOTCAMP Windows 7 64Bit
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Nov 13, 2007
This is the most obnoxious computer problem I've ever encountered. I'm yet to figure out a pattern, but my Macbook Pro's keyboard will just stop working for several minutes at a time at random points in time. Even if I hit caps or num lock, they don't turn green. Sometimes it'll just happen once every few hours, but I was in class the other day and it would work for a minute, then not work for a few, than work for another minute, etc.
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Jan 22, 2010
Over the past few months, I have noticed that my MagSafe light will randomly stop working when I plug it into my MacBook. I just unplug it, and plug it back in and it works normally. It seems like the computer still charges though.
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Mar 13, 2012
Recently, my MBP's single-tap-to-select stops working, usually after I wake it up from sleep. This happens almost every other day, for the past 2-3 weeks (since 10.7.3 I'm guessing). Double-tap-to-right-click works fine, and keyboard commands all work, but single-tap just doesn't work till I reboot the machine. It's driving me mad. Even plugging in a mouse doesn't help, so it's not a trackpad / hardware issue at all.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Sep 7, 2014
I'm having trouble with my new macbook pro where in some applications after scrolling down and stopping, I sometimes am unable to resume scrolling. I have tried shutting down the application, rebooting but nothing seems to work. Whenever this occurs I am still able to scroll fine in pages and safari but the preview app and xcode have been problematic for me.Â
Info:
MacBook Pro with Retina display, OS X Mavericks (10.9.4)
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Dec 16, 2010
So over the past week I've been having issues with my Macbook randomly sleeping while I'm just sitting here browsing, typing, etc. I reset the SCM already and it didn't help. I checked the console because I figured SOMETHING had to be the issue. Well, I've got the same error twice now... Here's what it is:
12/15/10 10:01:05 PMkernelAirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
12/15/10 10:01:05 PMkernelAppleYukon2: 00000000,2490e000 sky2 - HardwareNotResponding, marking offline
12/15/10 10:01:05 PMkernelAppleYukon2: 00000000,00000000 skqueue - SkEventDispatcher - ignoring event queue, hardware is not responding
12/15/10 10:01:05 PMkernelAppleYukon2: 00000000,2490e000 sky2 - HardwareNotResponding, marking offline
12/15/10 10:01:06 PMkernelSystem Sleep
12/15/10 10:01:10 PMkernelWake reason = USB1
12/15/10 10:01:10 PMkernelSystem Wake
12/15/10 10:01:10 PMkernelPrevious Sleep Cause: 0
12/15/10 10:01:10 PMkernelThe USB device Apple Internal Keyboard / Trackpad (Port 2 of Hub at 0x1d000000) may have caused a wake by issuing a remote wakeup (2)
12/15/10 10:01:11 PMconfigd13network configuration changed.
12/15/10 10:01:12 PMkernelen1: 802.11d country code set to 'US'.
12/15/10 10:01:12 PMkernelen1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 149 153 157 161 165
12/15/10 10:01:14 PMkernelAirPort: Link Up on en1
12/15/10 10:01:14 PMkernelAirPort: RSN handshake complete on en1
12/15/10 10:01:14 PMconfigd13network configuration changed.
As far as I can see, the AppleYukon is an ethernet driver, but I'm not using ethernet at all. Is this also the driver for the Airport because that seems to be where the issue is coming from. I'm using a newer Linksys router with WPA2 security.
Macbook
Mac OS X (10.6.5)
1.83 GHz Intel Core 2 Duo, 2 GB RAM
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Jun 26, 2014
bluetooth on my 2013 MBP. I have a magic mouse and it randomly stops responding. At first I thought it was a problem with the mouse itself. I changed the batteries,To solve the problem and to get the mouse to work again, I have to actually restart my computer. Â
Then I realized that when my magic mouse acts up, if I open the Bluetooth preferences, in the spot where the name of my computer should be is this weird message that says "do not localize, name not available" So I've finally realized that the problems I'm having aren't with the mouse but actually the Bluetooth in the computer, either it's a hardware issue with the Bluetooth hardware or the driver is defective. Again, when I restart, I'm able to use my magic mouse again. And when Bluetooth is acting up, when I do try to open Bluetooth preferences, I get the beach ball and everything starts to hang. Â
I'm attaching pictures of what the Bluetooth preferences screen shows under normal operation with the name of my MBP and showing the mouse is connected and a picture of what the Bluetooth preferences window shows when it's acting up. Is the Bluetooth defective?
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Jun 15, 2009
The other day my battery died on me and after I had plugged it in and restarted, I was unable to enter in my password at the login screen because the keyboard and trackpad wouldn't respond. I tried repairing the disk and permissions but I still can't get past the login screen. I know I can always reinstall leopard but there are a few files I haven't had the chance to backup. Any way to get back those files before I reinstall?
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Aug 22, 2014
I was using my mac and a relized that the really edges of the trackpad don't respond at all, by edges i mean like around .5 cm from the edge. especially in the bottom its where its more noticeable, is this normal? what shall i do
Info:
MacBook Pro with Retina display
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May 4, 2010
I noticed my trackpad started acting funky last night. It won't happen right away when I turn my MBP on, but usually after some time (depends). First thing that happens: it responds slowly; it will move the pointer less than it would normally and it will judder along. Pressing harder doesn't help and sometimes two-finger scrolling won't work one way, or sometimes using my other finger will work better. After some more time, it will stop responding entirely or get unusably slow. I noticed restarting fixes it (temporarily; once again, it depends). Just before posting this, it happened until it didn't want to work at all, and I let it sit for a few minutes, came back, and it worked fine. Ten or so minutes later, its still working (no restart). It's troubling and I'll probably take it to an Apple Store to have it checked out, but I won't have time to do that for some time, so I'd like to see if this is possibly something well-known or fixable.
I thought it might be dirty, but I cleaned it, well, a few times, and still nothing. My hands are clean, too. I thought it might be something I "spilled" onto my keyboard a few days earlier; it wasn't anything watery, it was a rather thick consistency. I hope that isn't it, as I cleaned it quick and well, and it wasn't on the trackpad, and the keyboard works perfectly. The only thing I was doing when it first happened was video chatting via MSN (MSN gets my Mac hot, and I was worried it was the heat that did something, but IDK for sure). I only started using MSN about a week ago, and it gets my Mac really heated each time I use it. I did some searching on Google about this, but nothing quite like my situation. I haven't looked at everything, but, nothing yet.
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Nov 18, 2010
I've noticed after upgrading to 10.6.5 that my keyboard will not work when I come back after an extended period of time away from the machine. At first, after applying only the 10.6.5 update, neither keyboard nor mouse would work unless I unplugged and replugged the keyboard (the mouse is connected directly to the KB). Later, I installed the combo update, and then the mouse worked but the keyboard still wouldn't. This is after my display sleeps - as long as I continue to use the computer, everything works fine. I have a mid-2009 Mac Pro 2.66 GHz quad-core (Nahalem) but with the older (clear, G5) keyboard and a mighty mouse.
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Mar 27, 2012
I starting having problems with my MacBook this morning. After being asleep I started using it again and I wasn't getting a responce from mouse or trackpad clicks. The cursor will still move but I can't select anything. Â I did a hard restart once and it went back to normal. After it happened again I did another hard restart and it wouldn't boot up again. I did two hard shut downs/restarts and it finally booted up again. Although it's still not responding.
Info:
MacBook Pro (15-inch Core 2 Duo), iOS 5
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Mar 3, 2012
I just used an OSX Server v 10.5.0 DVD to upgrade a computer (1.6 ghz G5 tower, 1.5GB RAM) from osx 10.3.9 server. When I get to the 'Serial number' panel, none of the fields will accept any keyboard input. The keyboards worked prior to the upgrade. They work fine on another mac. The eject, volume, and caps lock keys all work. Just the fields themselves in the Serial Number (and the registered to, and organization) fields are ignoring input.Â
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iMac, Mac OS X (10.6.8), 3.06 GHz intel core 2 duo, 10GB RAM
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Mar 27, 2012
My imac is about 18 months old. Latest software download.Will not start up properly. After the Apple Logo, sign comes up on the screen stating "startup disk is full".
Info:iMac
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Apr 5, 2012
I have a macpro 2008 Running Lion. Mouse stops responding to left click. Restart does not always solve. Have reset PRAM and installed a clean updated copy of Lion still regular problem Â
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Mac Pro, Mac OS X (10.7.3), Mouse fails even after reboot. Rese
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Jul 4, 2012
I have not been able to update my software in a while
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MacBook Pro, Mac OS X (10.7.4)
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Jan 4, 2009
I just got back from an 8-day long trip to mainland China and when I got back I realized that I had left my MBA unplugged and in sleep mode. When I came back, I opened the lid and found that hitting the keys on the keyboard didn't work. Then I realized that the battery was probably completely out of charge. After I plugged it in, I opened the lid again and hit the power button.
The device powered up but after it got to the login screen I could not type my password in or move the cursor. I tried plugging in a USB mighty mouse but it still wouldn't register. I was replacing some of the USB driver files on the MBA before I left and I think that might be the problem. How do I fix this if there's no network boot or firewire? I think my warranty might be voided too because it's had a few nasty bumps but I don't think that's what's causing the problem.
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Jun 6, 2009
I have a question about the trackpad on my unibody macbook with the bad screen sadly . Is the "button" area of the trackpad (where the button would be) suppose to be unresponsive to movements, for example, when I move slowly along the button area, my mouse curser does not move at all while any movement in the middle is registered with high sensitivity. It only starts to register when I move towards to middle of the trackpad or quickly along the button. However, three and four finger gestures work perfectly along the button area. I have also notice that the corners of the trackpad are also unresponsive to movements.
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Dec 27, 2010
I have an Unibody MacBook. I've experienced that under OS X "Tap to Click" function of the trackpad stops to work after "some" usage. Then I go to System Preferences, disable the feature, reenable it and it starts working again. OS X is updated and firmware updates are all installed.
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Apr 17, 2012
I got a brand new Macbook Air the other week. I noticed that sometimes, after folding the computer (with the OS running), then unfolding it - the keyboard and trackpad are not responding at the login screen. Actually if I press the keyboard it lights up properly but there is no access to the system. The only thing that works is the power button, so every time I have to power down the computer, then back on again.
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MacBook Air, Mac OS X (10.7.3)
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Dec 24, 2009
I have noticed that my keyboard will randomly stop working after switching Spaces or using other shortcut keys. When I hit the CMD-arrow key to switch spaces, the Spaces box that shows which space you just moved to stays on the screen and the keyboard completely stops working. A logout of required.
Running 10.6.2 with all updates applied.
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Apr 3, 2012
I have Mac Intel Base running OS 10.6.8. Finder seems to be corrupt. I have checked the system and it seems to be working properly. However, my Mouse and keyboard stop responding when I relaunch finder, and I have a very slow start up time (10 to 15 minutes till the mouse and keyboard respond). I ran Disk Warrior and got a lot of permission and file errors. Disk Warrior says they are fixed, but every time I run Disk Warrior or Disk Utility the same errors keep showing up. Trying to go to safe mode to check to see if extensions are an issue doesn't work because mouse and keyboard do not respond so I can't log in.
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Mac Pro, Mac OS X (10.6.8)
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Apr 5, 2012
Just downloaded MacKeeper onto my 2011 MBP. Suddenly when I open safari, every page stops responding almost immediately after loading. The pages load from the bookmarks, so I know that the connection is good. Once a page hangs I can open another page, which then also hangs.
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MacBookPro
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Apr 15, 2012
I am having trouble starting my 21" iMac running Snow Leopard after I had shared the HD with my MB-Pro. I had removed the "everyone - Read Only" rights on the HD (on the iMac) and opened sharing so my MB could attach to it. Grey Apple Logo and progress circle upon startup now.Can changing these rights cause the system to not boot? I can go into single user mode but I am not sure what to do then.
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iMac, Mac OS X (10.7)
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