MacBook Air :: Keyboard And TrackPad Not Responding
Jun 15, 2009
The other day my battery died on me and after I had plugged it in and restarted, I was unable to enter in my password at the login screen because the keyboard and trackpad wouldn't respond. I tried repairing the disk and permissions but I still can't get past the login screen. I know I can always reinstall leopard but there are a few files I haven't had the chance to backup. Any way to get back those files before I reinstall?
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Jan 4, 2009
I just got back from an 8-day long trip to mainland China and when I got back I realized that I had left my MBA unplugged and in sleep mode. When I came back, I opened the lid and found that hitting the keys on the keyboard didn't work. Then I realized that the battery was probably completely out of charge. After I plugged it in, I opened the lid again and hit the power button.
The device powered up but after it got to the login screen I could not type my password in or move the cursor. I tried plugging in a USB mighty mouse but it still wouldn't register. I was replacing some of the USB driver files on the MBA before I left and I think that might be the problem. How do I fix this if there's no network boot or firewire? I think my warranty might be voided too because it's had a few nasty bumps but I don't think that's what's causing the problem.
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Aug 22, 2014
I was using my mac and a relized that the really edges of the trackpad don't respond at all, by edges i mean like around .5 cm from the edge. especially in the bottom its where its more noticeable, is this normal? what shall i do
Info:
MacBook Pro with Retina display
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Mar 27, 2012
I starting having problems with my MacBook this morning. After being asleep I started using it again and I wasn't getting a responce from mouse or trackpad clicks. The cursor will still move but I can't select anything. Â I did a hard restart once and it went back to normal. After it happened again I did another hard restart and it wouldn't boot up again. I did two hard shut downs/restarts and it finally booted up again. Although it's still not responding.
Info:
MacBook Pro (15-inch Core 2 Duo), iOS 5
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Apr 26, 2012
In the last few days I've had a recurring problem: Randomly and without any obvious context in terms of actions, apps etc, my trackpad simply stops responding. I have all options enabled on the trackpad, such as soft click+drag, and the problem has so far only occured when performing that: drop'n drag.
It get's stuck and I cant release whatever I've gripped. I am now only able to use the keyboard and have to reboot to be able to use the trackpad again. After reboot the problem returns randomly after a while. I can't think of any recent software updates or additions that have coincided with the problem, except installing Livedrive Briefcase recently.
The problem however does not specifically occur when working with that (though Livedrive is set to run in the background). The problem occurs more and more often, usually after I have closed the lid (sleep). Also, I am able to use my Magic Trackpad, which in turn brings the build in trackpad back to working!
MBP: 15" 2.4 Ghz Intel Core i5 (dual core) 2010
System: 10.7.3.
HDD: 240 Gb SSD with 91 Gb of free space
Info:
MacBook Pro, Mac OS X (10.7.2), 2.4Ghz i5, 8GB RAM, 240 SSD HD
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Jun 6, 2009
I have a question about the trackpad on my unibody macbook with the bad screen sadly . Is the "button" area of the trackpad (where the button would be) suppose to be unresponsive to movements, for example, when I move slowly along the button area, my mouse curser does not move at all while any movement in the middle is registered with high sensitivity. It only starts to register when I move towards to middle of the trackpad or quickly along the button. However, three and four finger gestures work perfectly along the button area. I have also notice that the corners of the trackpad are also unresponsive to movements.
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Aug 26, 2014
My trackpad is not responding. I have to reboot and then it works for a few minutes then completely stops. Keyboard is fine. I need to use a mouse.
Info:
MacBook Air, OS X Mavericks (10.9.4)
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Nov 13, 2009
So my friend was using his MacBook and went to do something else. He came back and the screen was black, he hit space and nothing, tried the trackpad and nothing. He restarted by holding the Power button, and it go to the log-in screen, but he can't type anything, or use the trackpad. He has tired restarting several times and no luck. He also tried an external Keyboard/Mouse and that didn't work.
He did plug in a Flash drive and the light turned on, so the USB ports are at least getting power, but nothing is working.
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Mar 19, 2008
I have a new 2.4 GHz MacBook with 2 gigs of RAM. and the keyboard response is very slow, especially the delete key. I type a word, and my fingers are faster than the display time. This is particularly noticeable when backspacing and correcting typos. anyone else experiencing this problem? Better yet, any ideas to improve response time? I'm almost missing my old Windows based machine.
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Feb 28, 2009
I have a 2.0 Alu. MacBook and it was fine this morning everything was working, I decided I wanted to play CoD so I switched to my Windows side. Everything was working as well and then I decided I wanted to use Leopard again. Thats when I noticed I couldn't use my mousepad and the keyboard wasn't responding. A Mac "Genius" told me to reinstall Mac OS X through Bootcamp but how can I do that?
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Feb 23, 2012
Nothing is responding on my MacBook air how do I fix it
Info:
MacBook Air
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Mar 25, 2012
I just recently got a white Macbook 2007 and after I installed snow leopard on it I realised that the I,K and LEFT,RIGHT,UP,DOWN keys were not working and so I installed leopard on it and still had the same problem I booted into safe mode on both but still no luck and this morning the Z key stop working I turned of mouses keys and that still did not work.
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May 12, 2012
Moisture built up inside closed laptop. Screen came up when opened. Keyboard unresponsive... And computer is "searching" for keyboard or bluetooth device. After 5 or so minutes screen went blank. Don't know if it's in sleep mode or just out.
Info:
MacBook Air, iOS 5.1.1
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Jun 1, 2014
My keyboard just stop working. I don't the keyboard has gone bad but, probably a software issue or setting.
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Aug 25, 2014
A few days ago my keyboard wasn't responding so i went on line and restarted my computer. However, today my keyboard is malfunctioning again and now the Caps Lock key and the Backspace key aren´t working . What can I do to get my keyborad functioning properly again?
Info:
MacBook Pro, iOS 7.0.6, keyboard
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Sep 1, 2009
I haven't noticed this when using a USB mouse, but when I use my trackpad recently, and click on a non-active window, it focuses on the window I clicked on and then immediately "minimizes" it into the dock.
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Dec 21, 2010
Just got home and opened my MBP and cannot get it to come out of sleep mode. On top of that the keyboard is not responding, I've tested the caps lock button and all and no response. Everything was working perfectly fine 2 hours ago. I can hear it running and I've tried do a hard restart but I keep getting a black screen and no keyboard response. The only light that is on would be the light in the switch to open and close the MBP.
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Jul 7, 2009
I was installing a new dvd player since my first one died a month out of warranty. I had the top cover/keyboard out, with the cable still connected. All of a sudden the keyboard stopped responding, and now I can't power on the laptop. Is it easy to damage the ribbon cable that connects the keyboard? I was somewhat rough with it, but I am worried that I will order the whole assembly and it still won't work? I cracked the cover while doing the install, so I do need one anyway.
Is there any way to power it on without a keyboard? Are they crazy expensive at the mac store? Can they hook one up and test it or do I have to leave it there? I have too much important data to let someone have access to my hard drive. This is incredibly urgent since I cant get to my work data, and I am self employed. I had to borrow a 10 yr old computer to get internet access.
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Dec 22, 2009
I have a first gen 13 inch MacBook aluminum. It was dropped on the corner a few months ago but has preformed fine ever since. I have been using it up until yesterday without a problem. Although yesterday I noticed the airport wireless icon was reporting and exclamation point icon and it was having trouble finding and connecting to networks my iPhone was connecting without a problem. Today I boot up and the boot time is very slow and sometimes hangs.
It takes 10 minutes to get to the login screen and when it does I can move the mouse but the keyboard won't respond. So I can't type my password to login. The mouse moves but when I click a button nothing happens. I booted in safe mode and off the os x disk with the same issue. However I used key commands to do that and selected a boot disk using the keyboard and the mouse to do that so I know the work. Can I bypass my loginscreen somehow? I'm most concerned about my data and I plane to get a hard drive first thing tomorrow.
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May 9, 2012
My macbook is frozen. Keyboard and mouse not responding. No spinning beachball. Just frozen. Pressing the power button and combinations of cmd+cntrl+esc and cmd+opt+pwr yield no results.
Info:
MacBook
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May 5, 2009
I have a problem with my macbook. I was writing on neoffice and suddenly, maybe after a manipulation, my keyboard did not answer anymore. And the mouse is blocked. Each time a click, a window appears as if I clicked with the button shift. I restarted my computer without success.
I also went to System Preference - Keyboard and Mouse.
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May 2, 2012
My computer will start running really slowly and then the keyboard stops working, then after 30 seconds or so I lose the ability to click but the mouse still moves. Command-option-esc for force quit still works some of the time though but refreshing everything from there doesn't help. After I reboot everything goes back to normal. This has happened every other day or so for about a week.
Info:
MacBook, Mac OS X (10.6.8)
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Sep 11, 2014
I have a 27" iMac purchased in July 2011. I never had any issues with the trackpad before upgrading to Mavericks. I upgraded a few months ago and started having sporadic issues with the trackpad. When the iMac woke up, everything seemed fine at first. About once or twice a week, after it had been working for about a minute (just enough time to start web browsing), the trackpad would suddenly stop responding. It then progressed to being more consistent (every other day). The cursor was still visible and the keyboard still worked. The trackpad was still on but apparently not connected. I thought it was the batteries, but new batteries didn't work. I could get the trackpad to work again by using Spotlight to open the Bluetooth System Preferences. The trackpad worked immediately when Bluetooth preferences were opened (nothing needed to be changed; it would just start working).Â
However, it would stop responding after about ten minutes. It was interesting because even if I left the Bluetooth System Preferences open, it would still stop responding after about ten minutes. I could use the keyboard to make the preferences window active and it would immediately work again. It would then work again for a few minutes and then stop. I found that removing the trackpad and re-connecting it would cause the trackpad to start working again more consistently. It would only stop if the iMac went back to sleep for an extended period (overnight). Â
The useful keyboard shortcuts are cmd + spacebar to open Spotlight, type bluetooth, use the arrow keys to go to Bluetooth system preferences (hit enter), use the arrow keys to go down to the trackpad, press spacebar to unconnect, again to confirm, and then after the trackpad is automatically rediscovered, press spacebar again to pair it.Â
This went on for about a month, when I had what I suspect was an unrelated problem. The trackpad started acting as if it was being held down (left click was always being pressed). I took it into the Apple Store and they confirmed it was broken. At that point I had a brand new trackpad. Â
The issue had gone back to happening every other week or so. I thought it might be interference, but I've since physically moved apartments and all the objects around it. It's been a couple months now and it's back to happening every couple of days or so. Since the trackpad is brand new, I have to think this is a software issue. I've noticed the following consistently:Â
1) It only stops responding if I've put it to sleep (I usually do so with a hot corner, but I don't have any reason to believe that's related) and haven't used the computer for more than 12 hours.
2) It'll always work right when it wakes up. It'll stop fairly consistently 1 - 2 minutes after waking up.
3) Time Machine seems to be busy doing something when the trackpad stops (the little icon is spinning in a circle if I have a Finder window open). Uncertain if it's always doing something or if it's coincidence that I've noticed it more recently.
4) As mentioned above, opening the Bluetooth System Preferences will always get the trackpad to respond, but then it'll stop after a few minutes. Unpairing and reestablishing the pairing will fix the issue for awhile (at the very least until the next time the iMac sleeps).
5) I may be imagining this, but before upgrading to Mavericks, I think it used to show the message that the trackpad was connected when the iMac woke up. I no longer see that message unless I remove the connection and setup the pairing again.Â
I've seen lots of people with various issues with Bluetooth connectivity and Mavericks. I'm on 10.9.4.Â
Info:
iMac, OS X Mavericks (10.9.4), Magic trackpad, Bluetooth
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Feb 3, 2008
I glanced over the forums but didn't find any similar issues. Basically, Expose, Spotlight and spaces won't respond to any keyboard shortcuts (ie. Pressing F12 doesn't bring up the Dashboard, pressing Fn+F8, F9, F10 doesn't work, F11 won't hide all the windows, Command+Space bar won't invoke the Spotlight search bar, etc). what's really interesting about it is, all of these features are apparently working correctly (ie. Clicking directly on the Spotlight icon will bring up the search bar, using an active corner will perform its Expose function, etc).
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Dec 25, 2008
I've got a black plastic MacBook running Leopard 10.5.6. My laptop was running sluggishly, but no real problems, so I restarted it, and now the keyboard and trackpad don't work at all. I've tried resetting the PRAM and SMC (the keyboard did work in letting me reset the PRAM, but nothing works once it boots to the login screen.)
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Dec 24, 2009
i'm having problems with my keyboard and trackpad freezing at times. Sometimes it will freeze completely, no keys working except for the power button. other times it will freeze for just a few seconds then unfreeze itself. the first scenario is esp bad because if im working on a project or typing a paper and it freezes, im SOL. sometimes it'll even freeze u when i turn it on. when the main screen comes up i cant move the mouse and the aforementioned problem starts. sometimes i have to turn it on and off 3 or 4 times before i can use it again. also, my keys sometimes "stick", and by stick i mean they will repeat itself after i've stopped touching the key. it's not literally stuck down, but it keeps putting the same letter (or doing the same function) until i push a couple more buttons.
anyone have similar problems? i've tried everything i can think of. the only thing left is to reformat the hard drive. I want to use time machine afterwards but i'm afraid if its a software issue, i'll just put it back on my computer after the reformat.
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Jan 4, 2010
Yesterday i was chatting on Adium !! then the keyboard stopped "working" or typing anything the CAPS lock not responding ! tried to use the trackpad but it's not responding too ... i use my MBA every day .. So ... i found out the problem is not with the hardware it's in the software and the only way to solve this is by reinstalling the Osx or something like that ... but how the hell am suppose to run the Osx dvd without clicking the (Alt) or the (c) cuz the keyboard is not working .... ooh ya y usb is still working am typing this from my usb keyboard (yes i tried using it with the installation) but it's not working .
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Jun 22, 2012
My keyboard and trackpad have no response sometime in cold environment like winter. So I have to hold down the power button to shut the macbook. When restarted, everything will be fine. In winter if i leave the macbook sleep over a night , when i use it the next day this problem must appear.But in summer ,it never happens. And i also find when keyboard and trackpad have no response, the usb mouse can still work. So it is not a crash.
My laptop is macbook pro (373) 15' 2010 mid.
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 26, 2014
I have a macbook air which trackpad and keyboard doesn't work.
I have searched the forums and tried the most. Here is a list SMC-ResetPRAM-resetCompletely Clean install of 10.9.3 (ongoing)Repaired permissionsChecked if trackpad settings were wrongClose-Open lid to see if that did the trick I have maybe forgotten something, but as you can see I have tried a lot.It all began after the computer being on for over 1 day.When in the login area the OS tells me that no keyboard was found after like 2-3 minutes. Other external devices works just fine. The funny thing is however, the keyboard works when starting up. It's possible to do commands, and if I hold option down to select a start disk the keyboard works here (I can use the arrows to select a startdisc), and when the computer is asleep I can wake it up by pressing the trackpad. So..
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Sep 12, 2014
MBA late 2013 mavericksÂ
opened up my MBA and my trackpad and keyboard were unresponsive. However in recovery mode they are. Only when mavericks has booted.
reset pram with no luck.
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