MacBook Pro :: Huge Chunks Of Dust Smack In Middle Of Screen
Feb 16, 2010
I got my unibody MacBook right after they came out, probably Oct (?) 2008. I was gonna buy the AppleCare but didn't and now, there are huge chunks of dust smack in the middle of my screen. Any tips on what to do? I went to the Apple Store at the Mall of America and the Genius was a total dick, saying since it was past warranty, even though it's a manufacturing defect I have to pay to get it fixed. I live in Chicago so I didn't want it fixed there anyway, I wanted to see what they'd do.
I remember my gf has the white plastic one and when the plastic at the bottom was cracking they replaced it way after warranty since it was a known defect. Won't they do that for me too? I'm fully prepared to go in and raise total hell if necessary.
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Dec 2, 2014
I'm fully up-to-date with all the software.Â
I am recording a day-and-a-half worth of presentations. The video will total out to be about 12 hours or more. I am recording presentations by various professors on different subjects. 12-hour-video is worthless to a normal sane person. I want to cut the video into sections and then export to Vimeo. Ultimately I would like to slice-up everything into 15-20 minute sections.Â
Is there an easy way, say "chapters", that I can setup in FCPX and then click "Export" and export out 40-or-so videos? I'd like to call a section "Greg-1" and "Greg-2" and have FCPX generate Greg-1.mp4 and Greg-2.mp4, etc...Â
Info:
Final Cut Pro X, OS X Yosemite (10.10.1), MacBook Pro w/ Retina
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Mar 23, 2012
some how I made my screen huge. It slides up and down & left to right to see the main screen such as the menu bar. How do I make it back to normal?
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Dec 15, 2010
I have been noticing dust accumulating under the screen of my 2010 13" MBP. What should I do? Is there anything that can be done without having to send it in to apple? I just cleaned the glass panel on the outside, so I could take a picture to prove the dust below the surface. It is in the top section of the screen...
Edit: Here is a video proving that it is under the glass overlay (click on it to see it):
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Jul 11, 2009
So I bought my mbp about a month ago and I've been taking care of it as if it was my newborn. Thats a bit of an exaggeration but I do carry my ipod cleaning cloth with me and I am constantly wiping off smudges on the body and screen. I've started to notice some spots that I can't clean off the screen. It seems like dust is getting under the screen. This is the same thing that happened to my ipod touch and now there is lots of dust under the screen.
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Jun 22, 2009
I have had my Powerbook G4 for a few years now and everything has been working well. When I turned it off yesterday everything looked normal. But when I turned it on this morning, everything was huge. All the tool bars, the screen,, everything is blown up. This is really inconvenient and hard to read... how can I return my Mac to normal and make everything small again?
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Dec 27, 2008
I've just got a new macbook and it's awesome, really feels like a well built notebook. I have 3-4 specs under my screen, there not dead pixels so I'm 99% sure there specs of dust. Now I'm curious, are all the new Macbooks gonna have a few specs or not? I don't know whether to take it back for a new one or live with it. If most Macbooks are going to have the odd spec I will just hang on to it and get over it. But if most of the owners on here have 100% perfect screens, I'll get it exchanged.
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Apr 4, 2009
I just switched to a Mac after filing at $21,000 lawsuit against Dell. Maybe two weeks into my purchase of and Aluminium MacBook, I spot something that looks like dust under my screen. I have tried scratching and nothing is there, as well as glass cleaner and a microfiber cloth. But it doesn't appear to be a dead pixel, as it's there when the screen/MacBook is turned off. It even looks like it's under the screen. It's in the middle horizontally, but more towards the left of the screen, yet still enough to be prominent.
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Oct 12, 2009
Well when I turn my screen off then I get a clearly visible 'thing' on my screen. The reason why I call it a 'thing' is because I have no idea what it is and how it got there. Can't I be something 'pitched' my screen and the back ledscreen cracked? Because I don't think dust can get behind the glass, both the behind screen and the glass have this "thing". It's luckily not big, may be 2 mm2. I got applecare so I guess apple will fix this for me? right? But it is kinda silly that ill have to lose my macbook for 3 weeks just for that little thing, but I'll have to because I can't clean it myself I guess.
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May 2, 2010
I just got a mid 2010 13 inch macbook pro in the mail about a week and three days ago. Couple of days after doing some work with it, I noticed a little fiber (dust) approx. 1 centimeter long that is lying underneath the glass cover for the display. Anyways, I called up AppleCare, and the support adviser told me that she could either replace it, repair it, or just give me my money back. I certainly don't want a replacement, since most of my software cannot be installed on multiple machines without having to deal with the developers directly.
So my only options are to either get it repaired, or deal with it. Since the repairs would be free, it is what I'm leaning towards doing, but I have read some cases where people send their gear in to Apple to get dust removed, only to get it back with more dust, or even worse: they replace the display entirely, and it happens to contain dead pixels! Also, over time, even if your display is perfect when you first get it, do these displays tend to get dust behind them anyway? (if that makes sense.)
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Oct 18, 2008
It seems one of the defect possibilities of the new manufacturing process is that the new Macbooks or Macbook Pros can get dust trapped behind the glass screen. At least, that's what happened to my Macbook. So they let me return it, and I got a Macbook Pro, and now the new Macbook Pro, though a thing of beauty, has a bright dead pixel in the top middle screen, as well as a dimmer dead pixel 2 inches to the left of that one. I heard that Apple's dead pixel policy was three dead pixels or no deal on an exchange, but I just bought the computer a few hours ago. Do you think I have a shot at them replacing it? I hate to think of staring at this, (bright) dead pixel for three years, (not to mention the other dimmer dead pixel).
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Aug 2, 2010
So I bought a Macbook Pro 15" i5 at the weekend and it arrived this morning. This is my first ever Mac, but I followed the battery calib etc., before playing. I turned it on, set everything up and found something that stood out like a sore thumb on the screen (and I'm always on white background forums/websites). At first I thought it was a dead/stuck pixel, called Apple and they told me to take it to an authorised dealer to do some tests on it. However, I turned the screen off and looked, and it's definitely a spec of dust under the glass! This is my first Mac and this is not a good experience so far. What were Apple's QC unit doing? Shall I take it to the AD to have a look at it, and what do you think they will do? Or shall I ring Apple again in the morning? It's currently 11:15pm here in UK. I bought it under Higher Education discount, so I guess if i return it for a refund, I won't be able to buy any other Pro?
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Jun 19, 2014
I have only had my Macbook for about a week now and I noticed that when my screen is black I can clearly see a TON of little specks all over the screen.I found out that these are most likely dead pixels or dust under the glass.Â
1. Is it normal for my screen to have this many dead pixels after only a week of having it? (I bought it brand new from the store.)
2. What should I do about it?Â
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Dec 13, 2009
I've had a few bad experiences with Apple in the past- namely, going to their Sydney Apple Store to get my logic board repaired, but came out with a scratched bottom case that the Genius couldn't replace. Anyway, six months have passed and my screen has dust underneath it. My speakers have 'blown', well, not really, but they sound very cheap now. My graphics card has also gone a bit wonky. Do you think they'll replace my Macbook Pro this time?
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Jul 16, 2010
Any way to get rid of it. I know its a far fetched thing to ask, but I figured I would give it a shot. I noticed it a few days ago and now I cant stop seeing it. Also, do any of you guys know of a non matte fingerprint resistant screen protector? I looked into it a little bit more. Turns out it might be a dead pixel. I have applecare. I was wondering what they will do. Will they replace my screen, give me a refurbished 09 model, or give me a brand new computer?
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Jul 7, 2010
I have just purchased my new Macbook Pro 15" 2.4 i5 with the glossy hi-res screen and low and behold I have a pixel that stays red in the middle of my screen!!! So disappointed with Apple So now I have the task of trying to get it replaced, I heard they don't replace them with only 1 dead pixel, but it is in the middle of my screen! I paid over $2000 and I believe that this is truly unacceptable.
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Jul 31, 2010
This evening the middle section of my screen is being funny! It goes like this when I move the hinge and pushing the case can fix it temporarily! What has happened? Can I fix it?
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Apr 28, 2012
There is black bar in the middle of my screen. I have a Macbookair, 2011. I was writing in word when it happend.I have restarted the machine, its still there, done a hardware test, nothing is wrong. What should I do
Info:
MacBook Air, Mac OS X (10.6.8)
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Jan 11, 2010
What's the best way of wiping dust off a glossy screen, and generally keeping it clean? I'm hesitant to use just a soft cotton cloth in case it creates static, thus attracting even more dust.
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May 29, 2008
After my great experience the last day with my two days old MBA 1.8Ghz/SSD I stopped smiling after I discover a stucked RED pixel in the middle of the screen. Normally I'm not such a whiner, but $3000 is a lot of money for a laptop, and I think you should expect a 100% flawless product for this huge amount of money. What to do? I tried the online video fixer for more then 10 minutes... didn't work. Should I give it a try at Apple? Or is it a no go? The problem is, I bought it at an Apple reseller who had this MBA as showroom demo for a month. So even though for me the product is only 2 days old, i think for Apple it is one month old and that would imply that I lost all my warranty and refund rights already. What to do?
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Mar 22, 2010
I recently just purchased a new macbook less than a week ago. This is also my first mac that I have ever owned. I just noticed today that when I turn the brightness all the way down, or when I go away from my computer and my screen turns black that there is a circle in the middle of my screen which I can still see what is going on in the background. Its not like its bright but you can still notice it.
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Jun 23, 2012
I have a black box that appeared on my screen. I think it's something from Google. When I click on it it does nothing. I can't right click on it and I can't move it to trash. It also has another box that highlights whereever I am. I can't even take a pic for you.Â
Info:
iMac, Mac OS X (10.4.9)
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Apr 7, 2009
Last week was spring break for me and I left my Macbook at home, didn't figure I would need it while on the beach. So when my macbook was at home it was completely off, not asleep, off and unplugged, didn't think it needed to be charged and wasting electricity. So when I get home, open it up, everything seemed fine, but then I passed a page on the web that was all black and noticed a funny shaped spot in the middle of the screen that doesn't display blacks correctly - it looks like a burn in but its an odd shape.
And its only on the blacks when its visible, I cant see it at all on any color. If you look at the pixels themselves upclose the middle is more grey and the outside is black. I tried running a burn in/stuck pixel thing for about an hour and it didn't help at all, so I am pretty curious as to what caused this. I got my macbook a few days b4 christmas so idk where that comes into replacing it or repairing it. I've started calling it a virus for fun that only likes to show up in the dark.
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Jun 3, 2010
Well I had finally received my MBP today and was really excited to finally have it. I turn it on and the first thing I notice is that dead pixel in the lower middle of the screen. Just one freaking pixel.......but I already called apple care and they have a new one shipping out and mine is at a fedex.
For the 15 minutes I did use it though I was happy haha, now the waiting game begins again...
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Jul 3, 2012
Has anyone seen and solved the issue of receiving a white screen on reboot with a slashed circle? Prior to rebooting the computer was running V-E-R-Y slowly. I saved my work and rebooted only to receive this screen.
Info:MacBookPro, Mac OS X (10.6.8), new 512GB SSD installed 30days ago
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Dec 3, 2014
I have a small white square that appears on my screen, it's not just on my background it's on whatever I open. What is causing this and how do I get rid of it? I have a brand new laptop, less than two months old.
Info:
MacBook Pro (Retina, 15-inch, Mid 2014)
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Apr 14, 2010
I just noticed that on a black background, my 17" i7 MacBook Pro has two areas in the lower middle area of the screen, where the backlight is too bright compared to the rest of the screen. It is very noticeable on a black background and grey.. Is anyone else having this problem?
Other things I noticed:
- there was dust on the plastic cover that you take off the case when you use it for the first time
- the aluminium enclosure was slightly dirty, could be rubbed off though..
- there are two minor 'impurities' in the aluminium (?!).. two tiny grey spots/blemishes basically
- there were a few minor scratches on the aluminium casing.
- the apple logo at the back glows in a much warmer (yellow-ish) colour than the previous generation mbp (?!)
- the screen seems not as bright as the previous generation
- the keyboard backlight seems not as bright as the previous generation
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Aug 25, 2014
My macbook air has randomly developed an issue with its display. Occasionally, when t's already running, a grayish/white line runs vertically towards the middle of the screen. It's about an inch thick. The computer will still run as normal, you just can't see the part of the screen being covered by the line. When I restart my mac line goes away. It randomly comes back again and the process starts all over.
Info:
MacBook Air, OS X Mavericks (10.9.1)
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Jul 5, 2009
Just weeks after buying my new unibody MacBook Pro in late December 2008, I noticed a few dust specks. I was in Shanghai (where there were no Apple Stores), so I waited a few weeks until I was supposed to go to Sydney.
When I arrived in Sydney, I booked a Genius Bar appointment. After the Genius inspected the screen and attempted to wipe the screen with some iKlear, he told me that he would check if there were any new screens and that if there were, he would replace it today.
So, I waited for about four hours for the repair, then came at the time he told me to collect it. I waited for another two hours, as the Genius also found out that my AirPort Card was faulty, so they were going to replace that as well.
It was about ten o'clock at night when I got back my MBP with a new screen. I thought everything was all right, until I found out that the person who repaired my screen had misaligned the top and bottom, so the bottom stuck out 2mm, or rather, the screen was sunk back 2mm. I couldn't go back to the store the next day, since I was bound to go back to Shanghai early next morning since I had school on Monday (I'm a student).
After about two weeks with the new screen, I noticed that the hinge had gotten noticeably looser, and when I moved it, it wobbled back and forth for a few seconds. Then, a week from then on, I noticed a dust speck in the lower left corner. I also had one in the center of the screen. The summer holidays were in two months, so I decided to just hold on for a little longer.
Since the summer holidays have rolled around, I'm going back to Sydney in July. Do you think that Apple would replace my screen the second time?
EDIT: I also found out that my MBP has some type of problem. It is extremely dependent on the battery, and I have to plug in the charger, or it shuts down instantly (or in a few minutes). After the crash, the battery lights would blink on and off (all of the lights). I'd have to remove the battery cover, pull out the battery, put back the battery, close the battery cover and plug in the charger so that the lights would revert back to the normal lights.
I went to a dealer in Shanghai about it and they told me that it might be the battery's problem, so I got a new battery for testing out, but then the computer shut down after about one hour of usage. I'm almost definitely sure that it is the logic board's problem, and do you think that Apple would replace my logic board for free? (I have never dropped my MBP, or have any reason for it to suddenly turn faulty.)
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Dec 6, 2014
I have a 2 month old rMBP Mid 2014 and i am experiencing horizontal lines in the middle and bottom of the screen. For example, If i was browsing a site and then close the window you can still see parts of the website in the middle of the screen. I took the laptop in for the technicians to have a look and they a blaming it on the software,claiming that Gfxcardstatus is causing the problem. The problem still persists even with gfxcardstatus turned off. Does Gfxcardstatus do this? Is it the Lcd or gpu failure? Take a look at the photos ....
Info:
MacBook Pro, OS X Mavericks (10.9.5)
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