MacBook Pro :: Dust Specks Inside MacBook Pro (Unibody) Screen?
Jul 5, 2009
Just weeks after buying my new unibody MacBook Pro in late December 2008, I noticed a few dust specks. I was in Shanghai (where there were no Apple Stores), so I waited a few weeks until I was supposed to go to Sydney.
When I arrived in Sydney, I booked a Genius Bar appointment. After the Genius inspected the screen and attempted to wipe the screen with some iKlear, he told me that he would check if there were any new screens and that if there were, he would replace it today.
So, I waited for about four hours for the repair, then came at the time he told me to collect it. I waited for another two hours, as the Genius also found out that my AirPort Card was faulty, so they were going to replace that as well.
It was about ten o'clock at night when I got back my MBP with a new screen. I thought everything was all right, until I found out that the person who repaired my screen had misaligned the top and bottom, so the bottom stuck out 2mm, or rather, the screen was sunk back 2mm. I couldn't go back to the store the next day, since I was bound to go back to Shanghai early next morning since I had school on Monday (I'm a student).
After about two weeks with the new screen, I noticed that the hinge had gotten noticeably looser, and when I moved it, it wobbled back and forth for a few seconds. Then, a week from then on, I noticed a dust speck in the lower left corner. I also had one in the center of the screen. The summer holidays were in two months, so I decided to just hold on for a little longer.
Since the summer holidays have rolled around, I'm going back to Sydney in July. Do you think that Apple would replace my screen the second time?
EDIT: I also found out that my MBP has some type of problem. It is extremely dependent on the battery, and I have to plug in the charger, or it shuts down instantly (or in a few minutes). After the crash, the battery lights would blink on and off (all of the lights). I'd have to remove the battery cover, pull out the battery, put back the battery, close the battery cover and plug in the charger so that the lights would revert back to the normal lights.
I went to a dealer in Shanghai about it and they told me that it might be the battery's problem, so I got a new battery for testing out, but then the computer shut down after about one hour of usage. I'm almost definitely sure that it is the logic board's problem, and do you think that Apple would replace my logic board for free? (I have never dropped my MBP, or have any reason for it to suddenly turn faulty.)
there is a small speck of something on the inside of my iMac screen. at first i thought it was a dead/stuck pixel, but closer observation reveals that it's a little particle on the inside of the screen. i've tried tapping the glass lightly to try to dislodge the speck but so far no luck.
is this something that i can fix myself? i've recently had the lcd replaced in my computer, could it have gotten in there when they did that? should i take it back and ask them to clean the inside of the glass? i assume it would be a quick process, will it be covered under warranty?
I have an older MacBook Pro now and it seems to suck air from the top below the screen and out the sides. With the new MBP if I have my computer on a desk etc it will collect from the bottom on both sides. Thus collecting more dust and blowing it out towards the screen. This would cause more dust build up on the compents inside the computer and on the screen.
Seems that the more I read about refurb imacs the more I notice dust on the inside of the screen
I have two specs of dust trapped on mine, they haven't annoyed me yet but I'm considering getting suction cups and cleaning it. Would this be the best approach or sending it in?
I haven't done it and I'm slightly scared to do it
I have been noticing dust accumulating under the screen of my 2010 13" MBP. What should I do? Is there anything that can be done without having to send it in to apple? I just cleaned the glass panel on the outside, so I could take a picture to prove the dust below the surface. It is in the top section of the screen...
Edit: Here is a video proving that it is under the glass overlay (click on it to see it):
So I bought my mbp about a month ago and I've been taking care of it as if it was my newborn. Thats a bit of an exaggeration but I do carry my ipod cleaning cloth with me and I am constantly wiping off smudges on the body and screen. I've started to notice some spots that I can't clean off the screen. It seems like dust is getting under the screen. This is the same thing that happened to my ipod touch and now there is lots of dust under the screen.
I've just got a new macbook and it's awesome, really feels like a well built notebook. I have 3-4 specs under my screen, there not dead pixels so I'm 99% sure there specs of dust. Now I'm curious, are all the new Macbooks gonna have a few specs or not? I don't know whether to take it back for a new one or live with it. If most Macbooks are going to have the odd spec I will just hang on to it and get over it. But if most of the owners on here have 100% perfect screens, I'll get it exchanged.
I just switched to a Mac after filing at $21,000 lawsuit against Dell. Maybe two weeks into my purchase of and Aluminium MacBook, I spot something that looks like dust under my screen. I have tried scratching and nothing is there, as well as glass cleaner and a microfiber cloth. But it doesn't appear to be a dead pixel, as it's there when the screen/MacBook is turned off. It even looks like it's under the screen. It's in the middle horizontally, but more towards the left of the screen, yet still enough to be prominent.
Well when I turn my screen off then I get a clearly visible 'thing' on my screen. The reason why I call it a 'thing' is because I have no idea what it is and how it got there. Can't I be something 'pitched' my screen and the back ledscreen cracked? Because I don't think dust can get behind the glass, both the behind screen and the glass have this "thing". It's luckily not big, may be 2 mm2. I got applecare so I guess apple will fix this for me? right? But it is kinda silly that ill have to lose my macbook for 3 weeks just for that little thing, but I'll have to because I can't clean it myself I guess.
I just got a mid 2010 13 inch macbook pro in the mail about a week and three days ago. Couple of days after doing some work with it, I noticed a little fiber (dust) approx. 1 centimeter long that is lying underneath the glass cover for the display. Anyways, I called up AppleCare, and the support adviser told me that she could either replace it, repair it, or just give me my money back. I certainly don't want a replacement, since most of my software cannot be installed on multiple machines without having to deal with the developers directly.
So my only options are to either get it repaired, or deal with it. Since the repairs would be free, it is what I'm leaning towards doing, but I have read some cases where people send their gear in to Apple to get dust removed, only to get it back with more dust, or even worse: they replace the display entirely, and it happens to contain dead pixels! Also, over time, even if your display is perfect when you first get it, do these displays tend to get dust behind them anyway? (if that makes sense.)
It seems one of the defect possibilities of the new manufacturing process is that the new Macbooks or Macbook Pros can get dust trapped behind the glass screen. At least, that's what happened to my Macbook. So they let me return it, and I got a Macbook Pro, and now the new Macbook Pro, though a thing of beauty, has a bright dead pixel in the top middle screen, as well as a dimmer dead pixel 2 inches to the left of that one. I heard that Apple's dead pixel policy was three dead pixels or no deal on an exchange, but I just bought the computer a few hours ago. Do you think I have a shot at them replacing it? I hate to think of staring at this, (bright) dead pixel for three years, (not to mention the other dimmer dead pixel).
So I bought a Macbook Pro 15" i5 at the weekend and it arrived this morning. This is my first ever Mac, but I followed the battery calib etc., before playing. I turned it on, set everything up and found something that stood out like a sore thumb on the screen (and I'm always on white background forums/websites). At first I thought it was a dead/stuck pixel, called Apple and they told me to take it to an authorised dealer to do some tests on it. However, I turned the screen off and looked, and it's definitely a spec of dust under the glass! This is my first Mac and this is not a good experience so far. What were Apple's QC unit doing? Shall I take it to the AD to have a look at it, and what do you think they will do? Or shall I ring Apple again in the morning? It's currently 11:15pm here in UK. I bought it under Higher Education discount, so I guess if i return it for a refund, I won't be able to buy any other Pro?
I have only had my Macbook for about a week now and I noticed that when my screen is black I can clearly see a TON of little specks all over the screen.I found out that these are most likely dead pixels or dust under the glass.
1. Is it normal for my screen to have this many dead pixels after only a week of having it? (I bought it brand new from the store.)
I've had a 24" iMac (alu) for about a year. Now I bought a Mac Pro (Love it!). Therefore i wanted to sell the iMac, but:
All the time I've had it, dust has been building up inside the screen. I thought it was inside the glass cover, but I carefully removed that and cleaned it and the surface of the LCD element. That didn't do it...
From what I can see, the dust is inside the LCD element. Building up on the white lit surface behind the LCD crystals. (See the attached image).
I've had a few bad experiences with Apple in the past- namely, going to their Sydney Apple Store to get my logic board repaired, but came out with a scratched bottom case that the Genius couldn't replace. Anyway, six months have passed and my screen has dust underneath it. My speakers have 'blown', well, not really, but they sound very cheap now. My graphics card has also gone a bit wonky. Do you think they'll replace my Macbook Pro this time?
Any way to get rid of it. I know its a far fetched thing to ask, but I figured I would give it a shot. I noticed it a few days ago and now I cant stop seeing it. Also, do any of you guys know of a non matte fingerprint resistant screen protector? I looked into it a little bit more. Turns out it might be a dead pixel. I have applecare. I was wondering what they will do. Will they replace my screen, give me a refurbished 09 model, or give me a brand new computer?
What's the best way of wiping dust off a glossy screen, and generally keeping it clean? I'm hesitant to use just a soft cotton cloth in case it creates static, thus attracting even more dust.
I got my unibody MacBook right after they came out, probably Oct (?) 2008. I was gonna buy the AppleCare but didn't and now, there are huge chunks of dust smack in the middle of my screen. Any tips on what to do? I went to the Apple Store at the Mall of America and the Genius was a total dick, saying since it was past warranty, even though it's a manufacturing defect I have to pay to get it fixed. I live in Chicago so I didn't want it fixed there anyway, I wanted to see what they'd do.
I remember my gf has the white plastic one and when the plastic at the bottom was cracking they replaced it way after warranty since it was a known defect. Won't they do that for me too? I'm fully prepared to go in and raise total hell if necessary.
I was working on my 15" (2.2GHz) MBP when a tiny little bug started crawling across my computer screen. I tried just blowing and waving it off, but it kept on just crawling around, paying no attention to my protests. So I smushed it, like it deserved. I gently pressed against the screen with my thumb and that should have been that - a little wipe and back to work.
There is a problem. It turns out, the little bug was INSIDE the screen! I didn't have the lights on so it was just backlit and I couldn't tell that it was inside! Somehow it got in between the glass and the reflector (or something like that) and is now a mushy mess (albeit a very small one - 2mmx1mm) right in the center of the screen.
How can I clean this mess? I JUST (as in 3 weeks ago) had the display replaced through AppleCare but I'm pretty sure this kind of things falls squarely between the "acts of nature" and "acts of negligence" clauses in the warranty.
I've removed the display and bezels, but chickened out once it came time to pull the LCD. Plus, I don't even know if it is possible to further dismantle the LCD anyway so...
Anyone know if it is possible to separate the layers of an LCD? I'm not even sure what those layers are. Maybe over time the bug will just dehydrate and burn away, but I doubt it.
I was walking into my friends house the other night with my Macbook Pro in an Incase sleeve and it fell out of my hands and onto the concrete. I assume it landed on the edge of the screen and bent it inward. The screen and everything work properly and the issue is only cosmetic but it's driving me crazy.
I have an appointment at the genius bar tomorrow but would like to know how much Apple would charge for repair beforehand. If anyone has experience with this please chime in.
This has happened 2 times (rarely). Basically, when I wake up the macbook pro, the screen would remain "blank". I know the screen is on because I can see the mouse pointer but the whole screen is black. I'm assuming Finder has crashed?
I don't know how to restart on the macbook (ctrl + alt + del didn't work, using option didn't either) so I just held down the power button for 4 seconds and restarted that way.
i have a 2.0 unibody macbook, and i have had it since november.. it had the washed out screen and slanted function keys, so the guy at the genius bar took one look, logged it and im getting a new screen and top case. i love the genius bar and apple support =]
what should i used to clean the aluminum unibody, when it comes to the lcd screen i know alcohol and other solutions are bad for lcd because of the thin flim layer but the macbook pro has glass so it should'nt hurt the screen to use those kind of products.
I keep finding that there is dust under my iMac screen. When I remove the glass planel to clean it and put it back, there is inevitably ALWAYS some dust that gets in between the second I wipe the screen and second I put it on. I've spent hours over the past few weeks doing this and it's driving me mad. All I want is a screen with no dust. I heard I can use canned air. If so, how exactly would I go about doing this? Spraying the canned air inside?
As OCD as I am with brand new stuff. I check my electronics all the time to make sure their in perfect order, and noticed dust etched under my 27" imac that I can't get off. So obviously it's inside where I can't get access to cleaning it off. What do the workers making these computers forget to wipe the screens off before they put them on? Now it's not notiecable unless you look with a flashlight in the dark, but still annoys me. Does applecare even fix a issue like this?
For all new Aluminum MacBook owners: Let your eyes run along the bottom of the screen. Look real close, probably two inches from the bottom-left and look behind the glass where the screen meets the bezel. Do you see something there? I can't figure out what it is and if its just me. Look likes a loose component or a clump of dust behind the screen.
