I have just purchased my new Macbook Pro 15" 2.4 i5 with the glossy hi-res screen and low and behold I have a pixel that stays red in the middle of my screen!!! So disappointed with Apple So now I have the task of trying to get it replaced, I heard they don't replace them with only 1 dead pixel, but it is in the middle of my screen! I paid over $2000 and I believe that this is truly unacceptable.
View 12 RepliesAfter my great experience the last day with my two days old MBA 1.8Ghz/SSD I stopped smiling after I discover a stucked RED pixel in the middle of the screen. Normally I'm not such a whiner, but $3000 is a lot of money for a laptop, and I think you should expect a 100% flawless product for this huge amount of money. What to do? I tried the online video fixer for more then 10 minutes... didn't work. Should I give it a try at Apple? Or is it a no go? The problem is, I bought it at an Apple reseller who had this MBA as showroom demo for a month. So even though for me the product is only 2 days old, i think for Apple it is one month old and that would imply that I lost all my warranty and refund rights already. What to do?
View 17 Replies View RelatedLast week was spring break for me and I left my Macbook at home, didn't figure I would need it while on the beach. So when my macbook was at home it was completely off, not asleep, off and unplugged, didn't think it needed to be charged and wasting electricity. So when I get home, open it up, everything seemed fine, but then I passed a page on the web that was all black and noticed a funny shaped spot in the middle of the screen that doesn't display blacks correctly - it looks like a burn in but its an odd shape.
And its only on the blacks when its visible, I cant see it at all on any color. If you look at the pixels themselves upclose the middle is more grey and the outside is black. I tried running a burn in/stuck pixel thing for about an hour and it didn't help at all, so I am pretty curious as to what caused this. I got my macbook a few days b4 christmas so idk where that comes into replacing it or repairing it. I've started calling it a virus for fun that only likes to show up in the dark.
Well I had finally received my MBP today and was really excited to finally have it. I turn it on and the first thing I notice is that dead pixel in the lower middle of the screen. Just one freaking pixel.......but I already called apple care and they have a new one shipping out and mine is at a fedex.
For the 15 minutes I did use it though I was happy haha, now the waiting game begins again...
Sometimes my MacBook Pro has a small red dot or pixel on the screen. It is always on the same place of the display, but it seems to appear only sometimes.
View 2 Replies View RelatedThis evening the middle section of my screen is being funny! It goes like this when I move the hinge and pushing the case can fix it temporarily! What has happened? Can I fix it?
View 7 Replies View RelatedThere is black bar in the middle of my screen. I have a Macbookair, 2011. I was writing in word when it happend.I have restarted the machine, its still there, done a hardware test, nothing is wrong. What should I do
Info:
MacBook Air, Mac OS X (10.6.8)
I have owned my new MBP for less than 3 months and I have already spotted a dead pixel. It is about 2.5" about the dead center of the monitor. Whenever I have a browser or any other light background up I see it stick out like a sore thumb. I did a search on the forums and saw that Apple has a "policy" regarding these things before they will replace it. The nearest Apple store is 3 hours away and they want me to bring it in. Obviously I don;t want to drive all the way there for them to turn me away. What do you guys think....too OCD? The short amount of time I have owned it though makes me want it fixed...and I can't NOT see it now that I know it's there (yes it's a double negative).
View 14 Replies View RelatedI recently just purchased a new macbook less than a week ago. This is also my first mac that I have ever owned. I just noticed today that when I turn the brightness all the way down, or when I go away from my computer and my screen turns black that there is a circle in the middle of my screen which I can still see what is going on in the background. Its not like its bright but you can still notice it.
View 3 Replies View RelatedI have a black box that appeared on my screen. I think it's something from Google. When I click on it it does nothing. I can't right click on it and I can't move it to trash. It also has another box that highlights whereever I am. I can't even take a pic for you.Â
Info:
iMac, Mac OS X (10.4.9)
I just bought my white MacBook and its a great computer except for the 2 dead pixels that i found. On the left side there are 2-3 dead pixels about 1 inch from the bottom of the screen and 1 inch from the top.
I bought it from BestBuy this Sunday and only discovered the problem today. So my question is can they tell me that it is OK for an LCD to have 2-3 dead pixels and refuse to do anything with it? It is unacceptable in my opinion, as the LCD technologies have been out for a while, as well as Apple's products are usually of very high quality.
I noticed shortly after I bought my Mac last week that I had a stuck pixel. I don't know if it was there when I first turned it on or not, but I have been trying to ignore it, and really the reason is that if people see it, they will think what I have is defective, when it is really only one pixel that I can probably work back awake. I know I have OCD-tendencies, so I was wondering if there are people out there that have a stuck/dead pixel that they are okay with having on the screen! Sorry for the weird post, but I was hoping to find some posters who have gotten over the fact that a pixel of theirs is dead/stuck.
View 24 Replies View RelatedHas anyone seen and solved the issue of receiving a white screen on reboot with a slashed circle? Prior to rebooting the computer was running V-E-R-Y slowly. I saved my work and rebooted only to receive this screen.
Info:MacBookPro, Mac OS X (10.6.8), new 512GB SSD installed 30days ago
I have a small white square that appears on my screen, it's not just on my background it's on whatever I open. What is causing this and how do I get rid of it? I have a brand new laptop, less than two months old.
Info:
MacBook Pro (Retina, 15-inch, Mid 2014)
I have received my maxed out MacBook Air last week and did not even think about checking for dead or stuck pixels (not like my led TV which I had to return several times) until this article about Apple's policy was posted on Mac Rumors. That made me curious and I began starting to look for anomalies which resulted in finding 1 dead pixel on the lower left part of my screen. Of course now it is bugging me and I am really thinking about returning it because of the money I have spent on it. Should I call the Apple Care first or go straight to the store? Would they even consider replacing the unit granting they have one in stock?
View 7 Replies View RelatedI have had my MacBook Pro since November so it's still new. I take great care of it. This morning, I opened it up and noticed a small black line present under the screen. It has not been dropped, moved, beaten up, etc. It doesn't look like a broken pixel and all of the dead pixel fixers I have tried have not worked. Not sure what to do now. I live two hours away from the closest apple store and I cannot afford to send it out for fixing because I am an online student and need the computer daily.
View 11 Replies View RelatedI got my unibody MacBook right after they came out, probably Oct (?) 2008. I was gonna buy the AppleCare but didn't and now, there are huge chunks of dust smack in the middle of my screen. Any tips on what to do? I went to the Apple Store at the Mall of America and the Genius was a total dick, saying since it was past warranty, even though it's a manufacturing defect I have to pay to get it fixed. I live in Chicago so I didn't want it fixed there anyway, I wanted to see what they'd do.
I remember my gf has the white plastic one and when the plastic at the bottom was cracking they replaced it way after warranty since it was a known defect. Won't they do that for me too? I'm fully prepared to go in and raise total hell if necessary.
I just noticed that on a black background, my 17" i7 MacBook Pro has two areas in the lower middle area of the screen, where the backlight is too bright compared to the rest of the screen. It is very noticeable on a black background and grey.. Is anyone else having this problem?
Other things I noticed:
- there was dust on the plastic cover that you take off the case when you use it for the first time
- the aluminium enclosure was slightly dirty, could be rubbed off though..
- there are two minor 'impurities' in the aluminium (?!).. two tiny grey spots/blemishes basically
- there were a few minor scratches on the aluminium casing.
- the apple logo at the back glows in a much warmer (yellow-ish) colour than the previous generation mbp (?!)
- the screen seems not as bright as the previous generation
- the keyboard backlight seems not as bright as the previous generation
My macbook air has randomly developed an issue with its display. Occasionally, when t's already running, a grayish/white line runs vertically towards the middle of the screen. It's about an inch thick. The computer will still run as normal, you just can't see the part of the screen being covered by the line. When I restart my mac line goes away. It randomly comes back again and the process starts all over.
Info:
MacBook Air, OS X Mavericks (10.9.1)
My A1226 is really giving me fits. It will display persistent vertical pink and green pixel column patterns in windows or over the entire screen at start up. I have twice performed the "PRAM Re-set" with Command-Option-P-R depressed with pwer on and that has worked. But tonight it came back and I had to do it a third time. Is this a potential or probable power/battery problem? I hope someone here is familiar with this!
View 1 Replies View RelatedI have a 2 month old rMBP Mid 2014 and i am experiencing horizontal lines in the middle and bottom of the screen. For example, If i was browsing a site and then close the window you can still see parts of the website in the middle of the screen. I took the laptop in for the technicians to have a look and they a blaming it on the software,claiming that Gfxcardstatus is causing the problem. The problem still persists even with gfxcardstatus turned off. Does Gfxcardstatus do this? Is it the Lcd or gpu failure? Take a look at the photos ....
Info:
MacBook Pro, OS X Mavericks (10.9.5)
just bought my imac 27' i7 2 weeks ago and so far i returned it twice because of the tiny crack in the screen and this is gonna be the third time today because of the stuck pixel. This is the first time me owning mac and so far all have is problem....now im debating if i should get my money back or give it another shot since they reset your 14 days return policy from the day you did the return or maybe i can ask them to let me upgrade to mac pro with out extra cost since all i have was problem. but anyway, here is the picture to my stuck pixel. let me know what chu think.
View 4 Replies View RelatedI bought an iMac g4 1.25 17 inch a few days ago, and there is one stuck pixel on the screen, i know not a big deal, but when the display is dark (movies wallpaper) it shows up bluei tried an online pixel fixer, and tried turning off my monitor and applying force with q tip in a cloth, but no diceSo, How do you fix a stuck pixel?
View 14 Replies View RelatedI have had my imac for a good number of years now without any issues. Fantastic piece of computer equipment. Recently a blue pixel line appeared to the right side of the display.Â
Info:
iMac, Mac OS X (10.6.8)
I have a mac mini intel and I was in the middle of working with my blogs, then there was an annoying spinning wheel of death, so normally, I would hold the power button for few button to restart and I did. then when the desktop was loading, everything was back to the "new" desktop with alot of stuffs missing, so I restarted it again using the apple menu, then the startup screen took so long and out of nowhere, it shutted down by itself. I tried to power it on again and again, unplugged the cords, still didn't work.
View 11 Replies View Relatedthis morning i turned on my comp and everthing was fine, but then my son started to watch something on youtube and this blinking stripe appeared i thought it was the youtube image, when he closed it, it was my comp screen!! the sun hits directly on the back of the comp, and i've been told that it could damage the comp, could that be it? i have a mac os x 10.4.11.
View 3 Replies View RelatedI had the bad discovery today,of an vertical and voilet line in the middle of my screen,running from top to bottom.
I don't really know what to do,but this line is really annoying while watching a movie.
I was normally using my Mac, as usual, when it suddenly crashed. The screen froze up and this icon showed up in the middle...A few minute later, it was still there so I had to force restart my mac. But when it started again, the image of a flashing folder with a question mark appeared. I googled a bit what it could mean, and I quickly found it was something about directory corruption. I tried to open the disk utility as advised to check if the disk was damaged, however it said the disk was alright, and it didn't give me the option to repair it. Â So now I'm stuck in the disk utility, and my only options are:
- Use time machine (I didn't save my data using it so useless)
- Reinstall OS X (Deleting all my content - exactly what I want to avoid)
- Repair the Disk (Which I can't even do)Â
So my main question is, is there a way I can get back all my files/data before reinstalling OSX? Are there other ways to repair what is broken without resetting my whole comp? Is it even possible that your mac crashes at any moment, making you lose EVERYTHING for no reason? Â
Info:
MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9)
OS X Yosemite
iMac (21.5-inch, Mid 2011)
Processor 2.5 GHz Intel Core i5
Memory 4GB 1333 MHz DDR3
Startup Disk Macintosh HD
Graphics AMD Radeon HD 6750M 512 MBÂ
Not sure exactly when it started but I noticed it about half an hour ago and have come straight online to 'troubleshoot' the problem. The is a grey smudge/shadow in the middle of my screen and I am unable to remove it by cleaning the screen or restarting my computer. I have seen similar issues posted with no resolve so I don't know if people discovered a fix or just gave in and took the computer into the Apple store. With no way to transport the computer safely into the city centre, I would like to avoid doing that if at all possible. Â
Info:
iMac (21.5-inch Mid 2011), OS X Yosemite (10.10)
Is there any easy way to tell whether I have a dead pixel or something under my screen? I have a small dot that shows up no matter what color I test the screen with (but is obviously harder to see with darker colors).
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