Intel Mac :: Computer Won't Recognize New Keyboard?
Apr 1, 2012
I just blew out my old tiny keyboard that came with my iMac. I went out today and bought a new full sized keyboard from Best Buy with the alphanumeric keys. I followed the instructions which read:  Setting up your keyboardPlug the USB cable from your keyboard into an available USB port on your MacChoose Apple>Software Update from the menu bar and follow the onscreen instructions.When installation is complete and you've restarted you Mac, use Software Update again to make sure all of the available updates are installed.Â
I followed these instructions, and the best that I got told is that my iTunes was out of date, which I updated. My keynboard is working (obviously, I was able to post this), but it isn't recognizing the new placement of the volume buttons and such. Â
Info:
Apple Keyboard, Mac OS X (10.5.8)
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Sep 29, 2010
I am using Apple Remote Desktop to control a Mac OS X Snow Leopard system with a Mac OS X Snow Leopard system. On the computer being controlled, I launch Windows 7 through Parallels Desktop Mac version 6. Once the VM is launched, for some reason it doesn't seem to recognize the keyboard as it will not allow me to Ctrl-Alt-Delete. I can use Ctrl-Alt-Delete through the keyboard menu, but I cannot enter in my Windows password.
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Apr 19, 2012
My USB ports don't recognize my USB/ MIDI keyboard. All drivers updated and updated to the latest Lion.Â
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.3)
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Jun 13, 2012
After migration, I restarted my computer and it won't recognize my trackpad and keyboard. It's stuck on the Sign-In screen.
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)
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Jun 8, 2012
My computer intermittently does not recognize the internal disc burning device. Device does not workwhen seen Diagnostic report says:
[code]...
Info:iMac, Mac OS X (10.7.4)
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Mar 12, 2012
I try to connect my soundcard motu 896 MK3 to the firewire plug and my computer doesn't recognize it. When i check on the apple menu/about this mac/more info/firewire it says that it can't figure out what hardware is connected. If i plugg another device through the same firewire plugg then it works.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.2)
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Jun 4, 2012
When I turn my macbook Air on, the screen is on and ready so I can enter my password but the mouse does not move. I can not use the keyboard at all and then I get a message saying that it is trying to pair my keyboard and it stays like that for ever.
Info:
MacBook (13-inch Mid 2007), iOS 5.1.1
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Feb 20, 2010
I've started installing XP onto my iMac, and it's at the screen where it asks what partition it should be installed on. In order to select a partition, I'm supposed to use the arrow keys on my keyboard, but my keyboard doesn't seem to be recognized by the installer, as well as other keyboards I've tried. So now I can't install windows. How can I get it to work?
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Aug 28, 2014
Once I disconnect the Macbook Pro from the thunderbolt and re attache it no longer recognizes the USB keyboard (all Apple products). I restart and switch USB cable around and sometimes it works but not consistently. Considering how much money is invested in your products you would expect them to work together.
Info:
MacBook Pro with Retina display, OS X Mavericks (10.9.4)
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Aug 12, 2006
Have a iMac G5 with built in BT. I used it downstairs yesterday and took it back to the spare room where it usually is used. Fired it up today and I find that the BT mouse is fine BUT it ignores the keyboard. I tried; Replacing batteries. Checked that the suspect keyboard worked on my mac mini (it did). Tried my other BT keyboard on the iMac same problem. So, why does it recognise the mouse but not the keyboard? I do not have a USB Keyboard, so now I cannot Log in to fix it! I am guessing that the pairing has gone BUT surely it would simply see the keyboard as a new one and start setting it up. Something is stopping keyboards working with BT, very strange - could a loose BT module cause this? Or will I have to buy a USB Keyboard now to use my iMac?
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Mar 18, 2012
new mac mini won't recognize keyboard or mouse after sleeping. keyboard is wired mac. mouse is not mac, but compatible
Info:
Mac mini
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May 31, 2012
I am trying to setup a simple, memorable keyboard shortcut for switching between tabs (a useful feature that I wish Safari made easier). I wanted to do option+arrow key. So I sent to System Preferences>Keyboard>Keyboard Shortcuts and created the shortcut.
The new shortcut shows up in Safari when I drop down the Window menu, but the shortcut doesn't actually work. When I hit option+L or R arrow key, the window does not switch to the next or previous tab. I even went back to Keyboard Shorcuts in System Preferences and created another "All Applications" shortcut with the same command. It still doesn't work.
Info:MacBookPro, Mac OS X (10.7.4), 2.3 GHz Intel Core i5
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Jun 2, 2012
I have a Mac Mini 2006 with Core Duo 1.66Ghz and an 80GB HDD. I use this computer as a Media Centre PC (not really nesecarry information). The 80GB hard drive has died in this machine. I know this because I took the drive out, formatted it, reinstalled it in the mini and attempted to install snow leopard from a boot disk. It gets to about 60% and then throws an error - clearly the drive is about to die. Â
In my wisdom, I opened the Mini up and replaced the hard drive with a drive from an old (but dead) windows laptop. When I did so and rebooted, I connected a USB keyboard and held down the option key on boot to boot into startup screen (to select the the boot disk I had made). The SL boot disk on a USB key which is recognised when I boot it on another mac. The mini seems not to recognise the keyboard input when holding down the option key. The mac booted straight into Windows which was on the new drive. It booted into the windows "windows did not boot correctly last time, do you want to start up in startup mode?) screen. The keyboard inputs were also not recognized on this screen.Â
I thought that there may have been an error because windows was on the drive, so I scrubbed the drive and re-installed it as a completely blank drive in the Mini. Again attempted to get to the startup screen and again the same problem. Only this time I am getting a flashing folder with a question mark (meaning the mini cannot detect any bootable drive presumably). The USB stick is flashing, but to me the Mini cannot recognize the keyboard input from the connected keyboard. Could the USB ports have somehow been damaged? Also through this process, I have reset the P-RAM on the mini as well. Â
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Apr 25, 2009
I have recently purchased a 24" intel iMac (latest revision) running Mac OSX 10.5.6. I tried to transfer the user account from an older computer upon initial startup using the built-in migration feature, but it failed and reported that "there are no versions of mac os x available on your old mac," which is obviously not the case, as I am trying to transfer from an old white PowerPC iMac (with the hemisphere swivel base) running Mac OSX 10.4.11. All the correct procedures were followed using a firewire 400 to 800 cable.
I then found somewhere that it is wise to try to create an account on the new computer and then try to use migration assistant to transfer the account. I tried this several times, and every time the new computer did not recognize the older mac, and just left it searching (all the correct procedures, such as holding down the T key during restart on the old computer, were followed. The old computer has the firewire symbol floating around on the screen as it should).
I also tried the network option, where the new computer gives a number to type into the old computer, thereby linking the computers. This also was unsuccessful and just reported that a network error occurred.
On one of my latest firewire attempts I was given a message on the new computer that stated "Your old mac might not be able to connect to this one using Firewire" What?
Does this mean I'm screwed? How do I transfer my old account to my new computer? Please let me know if you need additional information on the situation.
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May 3, 2012
My apple keyboard is not recognized by my laptop anymore. I've tried resetting the PRAM and SMC to no avail. The keyboard is almost brand new so I doubt it's broken... how to troubleshoot this?Â
Info:
Macbook, Mac OS X (10.5.7)
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Jan 31, 2007
My "other" computer (a DELL Latitude laptop) that my wife uses mostly had become infected with malware to the point where a fresh reinstall of Windows XP seemed the only way back to a regular operation. Now that that's done, I copied the backed-up iTunes files back into my wife's iTunes directory (C:Documents and Settings<username>My DocumentsMy MusiciTunes). So far, so good, the computer seems happy again, but when I try to play any of her music (purchased from the iTunes store), iTunes claims that the songs are not authorized for playback on our computer. Now, I understand that there is a limit to five computers that can be allowed to play back each song, but I'd be a little surprised if a re-installed OS counts as a new computer. Is this what I am seeing, or what is going on?
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Mar 5, 2012
I have a macbook pro purchased last June. Want to connect an external display and the only option is usb. Apple does not make a minidisplay to usb adaptor and I can not find one on line. Computer will not recognize the display connected directly to the usb. What can I do?
Info:
MacBook Pro
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Apr 7, 2012
What can I do to get my computer to recognize my new printer, HP office-jet 7500A?
Info:
iMac, Mac OS X (10.6.8)
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May 23, 2012
My computer doesn't recognize my flash drive.. USB port does not show anywhere in system
Info:
iMac, iOS 5.1.1
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Mar 21, 2012
When my laptop stopped recognizing my external keyboard and mouse I searched the discussions and found an answer that has worked, but only temporarily. It was to do a PRAM reset 3 times and when I do this the keyboard and mouse work fine. But when I disconnect the mouse and keyboard and then later reconnect it will not recognize them. I have repeated the PRAM reset 3 times each time this has happened (4 times) and they work fine but then there is always a problem when I disconnect and reconnect.Â
Info:
MacBook, Mac OS X (10.5.8)
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Nov 3, 2009
I am going to install a new SSD drive on my MBP mid-2009. After it is installed, can I then start up computer and then insert the DVD Install operating system disk, or do I install the DVD install disk, then shut down computer and swap the HD drive? I know that I will reformat the disk when Installer begins, but I want to know if the computer will recognize the install disk with a new blank HD in place.
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Jun 23, 2012
I'm trying to switch photos from my phone onto my computer easily and my mac does not recognixe my iPhone.emailing myself all the photos - which is time consuming.
Info:
MacBook, Mac OS X (10.4.11)
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Aug 31, 2014
The menu that lists the choices for my wifi internet connection includes the internet connection I set up with the SSID that I recognize (call it A) - but it also contains another SSID that I may have set up a long time ago and forgot about (call it B). B's SSID is the same name as the brand of my router; it has no protection listed. It also gets better connectivity than SSID A. How can I find out if B is actually my own connection? How can I add a security password?Â
Info:
MacBook Pro, Mac OS X (10.6.8)
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Sep 2, 2009
Since upgrading to Mac OS X Snow Leopard my computer does not recognize my printer (HP Color LaserJet 2600n) nor will it print. What can I do? I can't afford another printer already.
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Feb 21, 2012
I have an external hard drive I was using all morning. This afternoon, the hard drive isn't showing up on my desktop. It does show up in my system profiler under usb. When I go to disk utility to repair it, it isn't there.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Apr 26, 2012
I was trying to burn a new cd and before I used the application I had inserted a blank disk which my computer didn't recognize. When I tried the application to burn the burn folder, I got a message to insert a blank disk. I tried using the Disk Utility, but when I try to select the volume Superdrive, the option is dimmed. How do I eject the blank disk from my Superdrive? I tried restarting but that did not eject it.
Info:
OPTIARC DVD RW AD-5080H
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Jun 22, 2012
After using my MacBook Pro I close the laptop and it goes to sleep. Later when I return to it and open it, sometimes it can't find the network. The computer is able to see that I have an Apple Network available, but it won't connect.Sometimes when I try to connect, it gives me a timeout. How I fix it is to walk over to the router and unplug it and plug it back in. After I get the green light again, I go to the Apple Network and it works.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 27, 2012
Had to "repair" my Hard drive afterward computor boots but won't recognize my usual pasword what to do_know Password is correct
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May 15, 2012
I just bought a new 2012 aluminum Wireless keyboard and the function keys do not work properly. I am currently running OS 1.5.8. I would expect most keys to match the icons on the keyboard. I do not want to upgrade to Snow Leopard or Lion. I have installed an aluminum keyboard upgrade 2.0 and this did not help. I just want the the keyboard functions to match the icons on the keyboard.. Volume up...volume down...
Info:
iMac Intel
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Apr 19, 2012
My computer keeps stalling and rotating beachball won't allow me to move forwards or backwards. Ultimately I need to turn off the power. I have tried resetting the PRAM and SMC but neither seems to help for too long.Â
Info:
iMac, Mac OS X (10.4.11)
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