Hardware :: What Is Best Data Recovery Option?

Sep 21, 2010

DATA RECOVERY SOFTWARE - OR - DATA RECOVERY COMPANIES?

I shot a film this summer on RED ONE digital camera, and now BOTH of my Lacie 2TB drives in which we deposited the footage aren't working. I NEED to recover data.

In researching here and online, I've looked into software options such as Data Rescue 3 and Disk Warrior.

I've also investigated companies in which you mail the drive into them. Lacie themselves recommended a CA outfit called Drive Savers Data Recovery; I've also investigated On Track Data Recovery (the world's largest), and ESS Data Recovery. There's also Tekserve here in Manhattan.

Does anyone have any experience with any of these options/companies specifically? Huge differences in price; everyone seems confident, ESS the most realistic.

What is the best route to recover my film?

The drives have about 800 GB of film footage - in the form of RED's proprietary software - R3D file extensions, plus Quicktime proxies.

Here are the drive issues:

DRIVE #1 - My Master copy of film: my iMac had OS 10.4.11; the drive mounted no problem; I upgraded a few days ago to Snow Leopard 10.6.4. Now it doesn't mount. It's in Disk Utility but the volume line is greyed out. The Apple Store folks tested my iMac and my drive and said it's the drive. They said it was just a coincidence that the drive developed an issue at the same time I upgraded my OS.

DRIVE #2 - was initialized in a Dell laptop, but NOT formatted.

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First , scuse typing asrushing this on iPhone!

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