Applications :: Data Recovery From NTFS Hard Drive / Unable To Mount The Volume
Mar 30, 2010
I'm looking for a FREE data recovery app for os x to recover data from a NTFS hard drive. The hard has lost it's volume and will not mount and I've tried some other programs and I can see the files but I can't get them off because every program I've tried isn't free and won't let me copy them off. I've tried looking for one but I can't seem to find a good one. I just want to copy off the files and then I'll wipe the drive and fix the parition.
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Aug 5, 2010
Recently, I was hired by a client to recover the data on a new macbook pro. They said one day the computer just wouldn't start, so they brought it to the Apple store, where they switched out the hard drive. They got to keep the old drive, which I attempted to recover using VirtualLab and R-Studio data recovery programs and a USB hard drive case. Both programs did the same thing: they scanned, and kept finding errors and never even got through 1% of the disk! R-Studio even scanned for almost 24 hours and nothing came up from the partition we needed to recover! Disk utility was the first thing I tried, and it appeared to have scanned the entire drive (this was about 3 weeks prior to trying the other programs)and found a lot of errors, but was not able to recover or repair the drive.
Also, the hard drive kept making a pulsating, repeating sound while it was being scanned that sounded like it was trying to read the disk, almost a scraping sound but not quite. The drive did spin up and was recognized by the recovery programs, but it did not mount in OS X.
I was just wondering if anyone here has had a similar problem, or knows of a better program and/or a good, trustworthy advanced data recovery service she can hire to recover her important data.
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Sep 6, 2009
Today I went to plug in my Lacie 250 GB USB external hard drive into my 13 in. MacBook to get a shirt template for a design I am making. I discovered that the hard drive just would not mount and show on the desktop, and I remembered that this happened a few days before, but all I did was unplug it and plug it back in, and it worked... except that today, that didn't work at all. I tried the other USB port, and the hard drive showed up on the desktop for about a second, and then disappeared. I kept on replugging it back into both USB ports, but nothing happened.
Then I tried to see if it would work on the PC beside me, and it was recognized as an external device; however, a message came up telling me the drive was malfunctioning. I am guessing this is from ejecting it incorrectly (because I am in a hurry to head to my next classes...I use this laptop at school), but I have incorrectly disconnected it before in the past and this problem never happened to me before.
Every single project I have ever created for my design career is on that hard drive, and all I want now is to get my files back. All I need it to do is show up on the desktop for just the right amount of time for me to copy my files onto my computer.
I read online to put it into the freezer for a while and it should mount, but that didn't work. I tried using Disk Warrior, Data Rescue 3, and Tech Tool Deluxe, but the hard drive did not show up on any of those apps.I tried plugging the hard drive into an iMac as well, but it did not show up either.
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Sep 6, 2006
I have a EMac with Mac OS X vs 10.3.9 Prior user erased hard drive. Took to ADR data recovery and they scanned the hard drive and were unable to recover any data. Looking for input on other techniques to recover data from hard drive or other companies that specialize in Mac data recovery.
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Oct 21, 2009
i have a hard drive that began as a formatted win NTFS drive, which i formatted with hfs a couple of times to do some hackintosh experimenting. apparently i missed one of the document folders that were important to me when i did the backup to a bigger drive of the windows files. i am looking into data recovery software but i don't know much about it. the format has changed, and it has been formatted a couple of times. is it still possbile to use data recovery software and are there any recommendations? if anyone feels i have a better chance getting this answered in a different part of the forum, let me know.
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Feb 6, 2009
I previously used NTFS-3G to write to my NTFS (Boot Camp) volume. Now, I would like to can it, and just use Apple's internal read-only NTFS stuff.. But the drive refuses to mount, if I disable or remove NTFS-3G.. If I try to mount it manually in Disk Utility, it just says "The disk could not be mounted. Try running First Aid".. I tried that, and it did not work (as expected). I have tried to create an empty file with TOUCH command in the root of my NTFS drive, called "ntfs-readonly". I have also tried to put that file in a directory called ".NTFS-3G" in the root. According to this site, it should tell NTFS-3G to mount that drive with Apples read-only driver. But this failed to work as well - getting the same error as above, when trying to mount it manually.
An interresting thing is, that when NTFS-3G is running, the format of the NTFS drive reads "Windows NT Filesystem (NTFS-3G)" - fine, that sounds logical. BUT.. When NTFS-3G is disabled, the format reads "MS-DOS (FAT32)".. Which, of course, is not true. Is Apples NTFS mounter broken on my system, maybe? If so, how can I fix that? I recall, that I removed NTFS-3G and Mac Fuse manually some time ago, using this site as guidance. That involved deleting the files it was using. I was very careful, but MAYBE I deleted one or more files, that Apples internal NTFS read-only driver needed... Can somebody perhaps assist me in some way? What can I try (apart from re-installing OS X using my Time Machine backup..)..?
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Dec 16, 2009
I am in need of a data recovery app that can recover data off a Fat32 drive and save the recovered data to a NTFS drive (I use NTFS-3G). I have PhotoRec but can't seem to navigate to my NTFS external to save the data (the only drive big enough to save the data too is my girlfriend's 500GB external and it is NTFS).
Any tips to getting photorec to navigate to the drive (I am pulling from one external to another). Photorec sees the one I want to save too I just can't get it to select it. Also if there are any other programs yall recommend, I will give them a shot.
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May 26, 2010
After a lifetime of owning PC's I finally purchased a MacBook Pro running OS X. I installed Parallels Desktop 5, Windows XP, and several Windows apps to have dual functionality. Now I need to write to my NTFS ext. hard drive where I backup everything. It has 800gb of space left, so it would be a shame to get a new one just b/c I have a Mac now. I first installed MacFuse and then NTFS-3G. Now when I reboot, the ext. HD won't mount at all. What have I done wrong?
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Aug 29, 2014
I've recently converted to the Mac-side:
I'm having difficulty with my external hard-drive, here's the info on that one:Â
Disk Utility won't allow me to mount the drive, I've tried using a number of softwares to read it (working under the assumption that it's an NTFS drive), including Tuxera and Paragon. I have too much stored on the hard drive to empty it back onto my old computer, and so I'm not able order to re-format it.
Info:
MacBook Air, OS X Mavericks (10.9.4)
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Jul 18, 2009
first off, long time MacRumors reader, finally joined the forum now in search of some aid.There are some other threads on a similar topic I know, but I was hoping for some So, the Hard drive in question is a Western Digital 5400rpm 320gig purchased from Amazon about 8 months ago, now the Hard drive has decided to die. I saw some early signs, but did not realise that the drive was in that bad of a condition at the time. Now, when attempting to boot into Mac OS X I get stuck at the Apple logo, with the little wheel spinning infinitely. I had a boot camp partition which worked, but could not help me and is no longer an option either. I tried using the Leopard boot disk, but Disk utility didnt do anything for me in terms of recovery or repair, I attempted to use the terminal to make an Image of the drive on an external, but it fails about 10% through, I'm assuming from corrupted data.
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Jan 6, 2010
I have a dead La Cie Big disk terabyte external drive. It won't mount and it isn't recoverable the way it is. So I looked inside, it's 2 x 500 gig Seagate drives. So, I took the 2 drives out and installed one of them in a Mac Pro to see if it would mount on it's own. I figured probably not, since there were two drives mounted in this La Cie external case, they must have been RAID-ed together. I don't really know much about RAID, obviously.
Disk utility saw the disk, but it wouldn't mount and gave the unreadable message. Tried to disk utility it, and it gave file system errors, not surprised. It looks like you can't separate them, the RAID must split the files onto the two disks.
Is there any point to trying the utility Data Recovery on it? Or should I just tell my boss the only way to get the data back is to send it out to a data recovery place? I don't want to try and reformat them if there is still any possible way to get the data off them. I think the drives are fine and would work as a terabyte drive in the Fantom case if reformatted, but then we lose all these important projects.We seem to have the worst luck with external hard drives.
The odd thing is that I have another dead terabyte drive, a Fantom drive in which one of the 500 gig drives started clicking. I took both 500 gig WD drives out of the Fantom case and installed the two Seagate 500s from the dead La Cie case. It shows up in Disk Utility as an unformatted 1T drive. I was hoping it might just reconstitute itself in another case, but no go. If worse comes to worse, I will reformat it and it will probably be useable.
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Jun 19, 2009
Long story short I dropped my 500GB Maxtor external HD (which is really just an internal HD in a chase). The drop was about 3 ft. It was not on so I don't think there will be much damage to the disk, but it no longer mounts. I was wondering if anyone could think of a way to get the disk to mount so I can recover files saved to it. I have Tech Tools, and Data Rescue II to recover the drive but as long it is not being recognized by the computer those applications are useless.
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Jun 9, 2012
How to convert NTFS external hard drive to FAT32 without loosing data?
Info:
MacBook Pro, Mac OS X (10.5.8), Seagate Agent GoFlex 1.5TB
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Jun 25, 2012
I have a white screen of death and I have tried to alt, cmd, p, r and unplug peripherals and the IMac and plug them back in etc. I did get it to boot from disc and was trying to create an image of my system but it can not copy it it has an input/output error. I tried to click on burn and the hard drive is not available. It is not mounted and will not mount. It will not verify or repair either. Is there a way to copy any of my data off the hard drive to an external drive?
Info:
iMac
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Aug 2, 2010
I really need to know where a NTFS disk is mounted at a Mac. Don't say the Desktop, or something like that. I need the mount directory. CDs/DVDs and pendrives are mounted at /Volumes. Where are NTFS disks mounted?
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Jul 26, 2009
I am new to this forum and hoping for some advice with this hard drive issue.
I opened a brand new Lacie 500 GB Hard Drive. It is connected to my macbook via usb. I selected it as my hard drive destination in Time Machine and ran the backup option.
The hard drive did mount. About 5 minutes in the backup option failed - a time machine error: time machine backup failed.
I ejected the drive and unplugged it/turned it off and rebooted my laptop. Now the hard drive does not mount on my desktop however will show in disk utility. It lists with the Lacie name and another subdivision under the name.
When I try disk repair, erase or partition..I always get the same message: resource busy. After the error, the hard drive subdivision disappears leaving only one name on the list in disk utility. (It does not have the name underneath it).
I apologize for my semi technical description. I am new to mac and appreciate any advice on how to fix this issue. All I want to do is backup my laptop using the new hard drive with time machine.
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Jan 20, 2010
Without warning my iMac [OS X Snow Leopard] popped up an alert saying that I should eject a drive before disconnecting it. I had done nothing to generate this error message. I clicked ok to close it and noticed my 4 month old, external 8T Mercury Elite-AL Pro Qx2 was no longer visible in my drive directory. I also noticed this external unit was making a looped grinding noise as if it was trying to write without success. I figured one of the drives failed and took it to the mac doctor. Other than a few directory errors, everything appeared to be fine, so I paid the service fee, brought it home and plugged it in only to find the same prob - obviously it's something with my iMac. Before I go spending more service fees, I wondered if anyone here could point me toward a method of discovering what might be wrong. I ran disk utility [verify and permissions] and fixed some directory errors, but don't know how to look further. iMac was home networked with a PC [Windows] and a laptop [Windows]. I did notice something wacky with the PC, but its very old and I expect it to die any day. I was running the network through the PC, so I direct connected the iMac to the router and modem but no change: still cannot see the external drives. What other info do you need to make an educated guess for me?
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Jun 20, 2010
My Mac OSX does not recognize NTFS partition.By default, I know it should at least be on read-only mode but under Finder I see the drive not even being mounted.I went to Disk Utility to see the NTFS partition, the one I installed my Windows 7 on, but it says the format is in MS-DOS(FAT) whereas I clearly see it shows as NTFS on Windows 7.There are about two files sized as 8.50GB stored on that drive so that should prove it's not clearly formatted in FAT system.
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Sep 26, 2010
So, I'm trying to recover some lost files. I put it on Data recovery 3. Everything went fine until the power in my house went out, stopping the entire process. NOW when I try to run the process, it just stalls at 33,3%, with no indication of how much time left...
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Feb 8, 2009
I'm new to this forum, but need help with my external harddrives (WD Pasport 250GB). I can find it in my disk utility, but not on my desktop. I had WD send me a new drive, but now I do not know how to transfer the info from the old drive. Its not a dead drive- its obviously turned on and connected, but I can't mount it to my desktop. Any advice??
I have a iBook G4 (if that matters).
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Nov 8, 2009
I got an external drive (NTFS). I want to use it for mac. Do I just partition it into 2 partitions? Or do I need to Erase it into one Mac Journalled volume first? I am erasing it now, it says its gonna take 12 hours. Or is erasing the first step. And then partitioning is the second step. Two distinct processes/operations, right? (I basically want two partitions on it, both OSX journalled. One for super super, and the other to maybe try sandbox or just storage or maybe time machine.
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Aug 8, 2009
I have 2 external HDDs that I am sharing with other PCs/Macs over the network. Interestingly, when I look up the info for each volume, only one shows as NTFS-3G whereas the other one shows as just NTFS. And this NTFS volume is causing so much trouble. It doesn't wake up after it goes to sleep, and when I power-cycle it, the data I have put in previously is gone! It doesn't seem to save the data properly. Perhaps because it's just NTFS, not NTFS-3G, I cannot run "Disk Repair" from the Disk Utility app. The button is disabled whereas for other volumes, the button is enabled.
At one time, I had to connect it to a PC to run the disk repair and was able to recover some of the lost data. What the heck is going on? Howcome it is showing as NTFS opposed to NTFS-3G? Both HDDs were formatted from PCs as NTFS. Only difference is that the NTFS is 750GB one, and NTFS-3G one is just 300GB. Does NTFS-3G has size limit?
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Jun 14, 2010
I recently discovered this old OLD software that was supposedly leaps beyond it's competitors called spinrite. [URL]
It's probably old news for anyone who did any research on finding this type of software but this is my first time researching the matter and coming across this.
The problem is that this software is PC only it seems. I was wondering if there is an equivalent software that could do just the same for my Mac.
Or can this software already run on Mac considering that Mac is now intel based and can run Windows in bootcamp?
The website says that I could remove my HD and place it into a PC system, but I don't have a PC system so that's not an option for me.
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Aug 31, 2009
So i have been searching the Internet and forums to find someone with the same issue as myself. there are many that are close to it. though nothing that has helped me in this situation. so here i go posting a thread. My USB self powered HD was plugged in with data being accessed (Movie) when the cord got knocked out and unplugged the HD. This has happened before, though not when i was accessing the HD... usually this is fine.
Any way, i herd the HD struggle three time as if the needle jumped from the physical disk, it kinda sounded like it died. though when i plug it in now it sounds fine, the disk spins and receives power.
although the disk no longer mounts. though when i look it up under the Disk Utility it sees the drive and the fancy name i gave it (though it cant mount the drive) when I run verify and repair it gives me this message which is probably pretty standard:
Verrify and Repair "NCC-1701 D"
**/dev/disk2s1
**Phase 1 - Read FAT
Unable to read FAT (input/output error)
Error: The underlying task reported failure on exit
1 Non HFS volume checked
1 Volume could not be repaired because of an error.
boom nerdy music producer get stumped. got any tips? i have been trying to download some recovery software, though it more challenging to find them with out paying big dollar bills.
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Sep 24, 2009
I have a student who put most of her project work for the past few semesters on an Western Digital hard drive which was in a I/O Magic shell. It was dropped and immediately started a grinding noise. She took it to the local mac guru who has been unable to recover any of the data. My gut tells me it's a goner but I wanted to run it by the gurus here to see if they might recommend anything that we might try before giving up.
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Oct 12, 2009
I need to recover some deleted pictures from my friends PC. Is there any program that will be able to read the NTFS formatted HDD?
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Dec 22, 2010
I am writing about my friends computer. He has a Macbook Pro and the other day had an Iomega 500GB plugged into the 800 firewire port. He for some reason accidentally pressed down hard on the drive, heard a grinding sound and it was no longer recognizable by the MAC HD. So, he then consequently plugged in his other backup drive to begin to make a clone, which is a LaCie External, and that drive then got corrupted when he plugged it in. So now, no backup what so ever.
Tonight, he went to an appt. with an Apple Genius Bar worker and they told him it was a coincidence and that once his Iomega was corrupted and he tried to boot the LaCie off of that, it corrupted the other drives too. He told my friend he has B-tree errors and needs data recovery on the external hard drives and that could be done.
My question is can he do this himself with an $100 program or does it pay to bring it into someone? He doesn't have a lot of $$$ to spend unfortunately so that's the issue. If anyone has dealt with this problem and has had a satisfactory outcome, please do not hesitate to advise!
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May 23, 2009
Is there any way or program to recover data from an external hdd with a ntfs-structure that has been deleted using ntfs for mac (paragon) on osx?
I have tried several windows apps but i'm only able to recover the files that have been deleted in windows, the files deleted using osx don't even show up in the applications.
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Dec 12, 2009
My old Mac, G4 tower running 10.4.11 died. I need to recover data from the hard drive. I put the drive in a disk drive enclosure via USB but my new Mac, Mac Pro Intel, 10.4.11 cannot read the drive. I get an error message, "this drive is not readable by this computer, eject, initialize". It sees the USB drive in disk utility but cannot see the data.
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Sep 24, 2008
I have a clients compy they reformated it and killed their data... if i usb their drive?
I tried researching but can't find my answer...
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