Hardware :: Bluetooth Mouse Stopped Working
Jan 8, 2010
I just bought a MacBook Pro about a week ago, and installed WinXP SP2 through Boot Camp. Everything has worked fine up until this morning when my BT mouse suddenly stopped working on both Mac OS X and Windows.
I fixed the problem on the Mac OS X by trashing a preference file, and the mouse now works perfectly.
It still does not work on Windows, though. When I try to install it, it locates the mouse, connects, but the system tray displays the following message: "A problem occured during hardware installation. Your hardware might not work properly".
I have a feeling it is a software problem. I tried reinstalling the Boot Camp software, but it didn't work.
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May 13, 2009
I installed 10.5.7 yesterday. Immediately after the installation was complete, my Apple bluetooth keyboard stopped working. Went into Bluetooth system settings, and it said that there was no bluetooth hardware found... (it's built into the machine!!)...
Also, every time I start iTunes, it gives some weird error about Adobe Flash player. I'm not at home now so I don't have the exact wording of the error with me, sorry...
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May 7, 2012
my mouse has stopped working. How do I turn on mouse keys through my keyboard?
Info:
iPad, iOS 5.0.1
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Jun 27, 2014
Every once in a while the mouse pad will stop working. A wireless mouse will work in its place. The keyboard will also act extremely slow during this time. It seems like the buffer is full and it moves on to the next letter i type without using the previously typed letter.
Macbook pro intel i5 2.4 Ghz
8gb 1600 Mhz DDR3
Version 10.9.3
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Apr 13, 2012
So I was on Windows 7 via Bootcamp on my Macbook Pro and it suddenly gave me a blue screen after starting to watch a youtube video.
I use both a Apple Bluetooth mouse and keyboard, and after the crash neither of the accessories seem to work anymore on OSX or Windows. What's strange is the hardware is still accessible in the bluetooth menu, it just doesn't function at all. The hardware also turns on still, but the light just blinks and seems like it's not detected.
I'm really hoping I didn't mess up the bluetooth in my machine somehow o.O
Info:
MacBook Pro, Mac OS X (10.6.8)
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May 18, 2012
My iMac's built-in bluetooth suddenly stopped working. Can I troubleshoot or replace it? It is an early 2008 Intel iMac. Suddenly the Bluetooth logo changed to the one with the jagged line through it. Bluetooth no longer shows in System Prefs. In the hardware list under Bluetooth it now says, No information found.
Info:
iMac, Mac OS X (10.7.3)
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Jun 21, 2012
My bluetooth wirless keyboard suddenly stopped working. It started with the low battery alert, so I changed the batteries, however after replacing the batteries, it stopped working even though it says connected.
Info:
iMac, iOS 5.1.1
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Sep 8, 2009
I have a Bamboo tablet and a wireless mighty mouse. The mouse worked for little while but then just stopped working. It still moves but I cant click on some things and it doesnt change the pointer when i go over text for example. Any one know why?
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Sep 12, 2009
did a clean install of Snow Leopard on my 2007 Macbook, it appears all went well. However, my MS Bluetooth Notebook Mouse 5000 will not connect via Bluetooth. Based on a search elsewhere I installed the SL compatible MS Intellipoint software for the Mac but it will not work. It is "on" and "discoverable" but will not connect.
Anyone else have this mouse (or another BT notebook mouse, even) and get it working?
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Apr 24, 2010
Last night I had to do a forced shutdown of my PowerMac, and when I booted it this morning, myLogitech wireless set was no longer recognizedby the system. So far I've rebooted (a fwe times) with the receiver plugged directly into the tower, and uninstalled / reinstalled the Logitech "control center" software.
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Dec 10, 2009
My magic mouse swipes stopped working to go page forward or page backwards?
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Nov 4, 2010
Ok, My roomate just got an apple keyboard to use with his blackbook. Its the new bluetooth aluminum one, without the numberpad.When connected to his computer, it acts like a mouse.... The "i" key clicks, i think it was 'G' moves the cursor, and will no type at all. The 'F' keys work, volume up, down, play pause.... those work. It will even eject, but will not type.
The funny thing? It works fine with my aluminum macbook....Both are 10.5.6
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Nov 15, 2007
When I scroll down, I get no response. Everything else is fine. The clicking sound has also stopped when scrolling down, and I guess this is the reason why it's not working.
Information:
Dual-core 2GHz PowerPC G5
Mac OS X (10.4.6)
1GB 533 DDR2 SDRAM
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Nov 14, 2009
I've got an iMac with a Magic Mouse which was working perfectly, but which now refuses to recognise the two-fingered swipe to navigate in any program. I've tried disabling and re-enabling the gesture, rebooted etc.
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Mar 29, 2010
I have a problem with my magic mouse (imac 27'' C2D) because the 2-fingers swipe feature has stopped working.What can I do now ? Can I reinstall the mouse software ?
My OS X version is 10.6.2.
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May 22, 2010
I remember reading that there was a way to fix this. My mouse has totally stopped scrolling. Any help would be great.
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Dec 3, 2008
On my MBP, I have tried both XP and Vista and they work well. I have the Bootcamp 2.1 update installed and no missing hardware/etc. Currently, I'm using Vista64, but XP32 had the same problem.
I pair my Logitech MX900 BT mouse using the BT Control Panel applet and it finds the mouse, pops-up "installing drivers" and everything works well. In the "services" tab for the BT device, it shows a general HID mouse/keyboard.
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Apr 4, 2012
I accidentally turn off bluetooth so my wireless mouse and keyboard didn't work, how to bring it back.
Info:
iMac
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Jun 26, 2014
bluetooth on my 2013 MBP. I have a magic mouse and it randomly stops responding. At first I thought it was a problem with the mouse itself. I changed the batteries,To solve the problem and to get the mouse to work again, I have to actually restart my computer.
Then I realized that when my magic mouse acts up, if I open the Bluetooth preferences, in the spot where the name of my computer should be is this weird message that says "do not localize, name not available" So I've finally realized that the problems I'm having aren't with the mouse but actually the Bluetooth in the computer, either it's a hardware issue with the Bluetooth hardware or the driver is defective. Again, when I restart, I'm able to use my magic mouse again. And when Bluetooth is acting up, when I do try to open Bluetooth preferences, I get the beach ball and everything starts to hang.
I'm attaching pictures of what the Bluetooth preferences screen shows under normal operation with the name of my MBP and showing the mouse is connected and a picture of what the Bluetooth preferences window shows when it's acting up. Is the Bluetooth defective?
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Oct 5, 2010
If I want to format my Mac Pro (6 core 3.33 GHz) and I have an Apple wired keyboard and a bluetooth Magic Mouse will the Setup Assistant be "smart" enough to pair the mouse with the computer or will I be stuck with no mouse during the setup process? Do I have to run the entire process with a wired mouse?
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Apr 20, 2009
I just upgraded from a MBA rev A to a rev B. I experienced this with both machines, so it's not just a rev A issue...
I use a Bluetooth Mighty Mouse and everything is fine... until my hourly wireless Time Machine backup starts. Then the mouse cursor becomes very choppy and sluggish. As soon as the hourly backup completes, the mouse's responsiveness returns to normal. Throughout all this, the trackpad is just as responsive as always -- no change there. I don't have another bluetooth mouse to see if its just the Mighty Mouse.
When this happens, the Activity Monitor is not spiked. The fans aren't running loud (so I don't expect its an overheating issue). This doesn't happen during a large wireless download -- just Time Machine. It's not a big deal, but rather an annoyance.
Any ideas why? Or even more to the point, any ideas on how to fix it?
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May 1, 2009
I know that the general consensus here is that the Mighty Mouse is a piece of shit. That notwithstanding, I'd appreciate posters refraining from engaging in further elaborations on that concept when replying to this topic (i.e., no comments like "Buy a new mouse," please).
At any rate, I purchased a wireless Mighty Mouse about a month ago and was very happy with it until the batteries apparently died. One day the pointer simply stopped responding and the green light on the bottom of the mouse was flashing. I replaced the batteries and the mouse resumed normal operation. Then, a few days later it happened again. I have yet to re-replace the batteries and have reverted to using my now eight-year-old Logitech dual-optical mouse (possibly the finest peripheral I have ever owned). Has anyone else encountered this issue?
Is this mouse having internal hardware or software issues or is it normal for it to devour batteries at this rate? System Preferences says that Bluetooth is maintaining the connection properly, so I am ruling that out as an issue. I would just say to hell with it, and use my Logitech mouse full-time, but my wife hates it and I payed seventy goddamn dollars for the Apple product.
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Aug 21, 2009
I know mighty mouse might be the perfect mouse for iMac. But is it too big for MacBook pro 13" and downgrade portablity? Should I buy bluetooth mighty Mouse for my new MacBook pro 13" or go for those smaller, lighter and cheaper bluetooth mouse from logitech/Microsoft? Besides, does bluetooth mouse work while using iPhone tethering over bluetooth?
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Jun 20, 2012
Quicklook has stopped workingon my MacBook Pro OS 10.6.8. Pressing the space bar on a file yields nothing. Is there a way to update or reset it so it starts working again?
Info:
MacBook Pro (17-inch Mid 2009), Mac OS X (10.6.8)
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Mar 7, 2009
during SW to my mini-mac wireless key board the keyboard stop responding. now i have left without an ability to work with my wireless keyboard. is there any why to reset the keyboard to default setting so it will come to live again..
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Jan 13, 2009
Does anybody know of any decent bluetooth rodents worth having a look at? I've come to despise the MM in my few months of using it. I found the bluetooth would constantly drop out (yet my keyboard never gave me a single problem) and that the tracking accuracy was appalling.
Ideally, I'd love the bluetooth version of Logitech's MX Revolution, but I don't want the entire wallet-busting desktop that it is bundled with. Equally, I'd like to avoid smaller brands, simply because I'm a self-confessed mouse snob (hey, I don't want CTS or RSI).
Also, I can't stand these minescule 'notebook' mice. That crosses the Logitech v470 right off the list, sadly. It doesn't look particularly nice, either. If I can't find a suitable bluetooth mouse, I think I'll be settling for Razer's new Mamba announced at CES 2009 (http://ces.cnet.com/8301-19167_1-10136619-100.html). Personally, I don't think there is a better brand of mice than Razer.
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Jun 6, 2008
When I wake from sleep, my mouse cursor is a beachball that is NOT spinning. I can use my mouse like normal, move it, and click on things, but its still a beachball. I beleive it stays like this until the mouse is actually supposed to be a beachball (when I open a few programs at the same time and the computer starts "thinking"), then it starts spinning and after that it goes back to the normal black arror cursor.
Might be a problem from the 10.5.3 update? anyone else experience this?
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May 31, 2010
My MacBook's USB that near the shift key suddenly stopped working. Other works fine. cause I need to have both ports work. HOW do I solve this?
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May 29, 2008
I have been connecting wirelessly to the same router for about 4 months now, using DHCP, and having the settings on the automatic connection. I left the computer on, but closed, so sleeping, for about two days. When i opened it, the battery did not yet run out but the internet has not connected since.
I have full connection in internet connect to my network. Status says connected. If I have the IPv4 using DHCP, the status says that i am connected but my computer have a self-assigned IP adress. When I put in the IP manually, the Network setting give me a green light on airport and says that I am connected to the network thru airport. Needless to say, no browsers (Firefox, Safari, Netscape, or Internet Explorer) have been able to connect to the internet.
I have tried running Disk Utility for any errors, but there have been no changes.
Powerbook G4
1.67 GHz PowerPC
512 DDR SDRAM
v. 10.4.11
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Nov 18, 2010
Please don't tell me magic mouse. I hate that thing with a passion. Maybe it's the shape of my hand i dunno....but i srsly hate it.
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