App Store :: Unable To Update It
Mar 14, 2012
So I have this game I'm trying to update... When I click the update buttin it ask's for my age since it is GTAIII... when I click ok.. the update turns gray as if its about to update then goes back to dark gray and nothing happens.
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Feb 28, 2012
I bought a used mac mini and I was viewng the App Store and wanted to purchase IPhoto app but it was purchase previously and could not update because not associated with my Apple ID. The error message reads I would need to purchase it again My issue I have it the icon for the application just give me a the options to "update" and not purchase. What do I need to do to purchase this app?
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May 8, 2012
I recently purchased a Macbook Air 11" (July 2011 model) which came preinstalled with Lion (can't remember the version) and iLife 11.
On my first boot I noticed that the Mac App Store popped up a few updates and one of the updates was iPhoto 9.2.3. When I attempted to install the update, I was prompted to first update my Mac OS as the update was not applicable to my (then) Mac OS version.
I promptly updated my Lion version to 10.7.3 through Software Updates and attempted the iPhoto update again - nada! Mac App Store now says: "This update is not available", "You Must have previously purchased this item ..." and then prompts me to 'buy' the item (iPhoto 11?).
I haven't clicked on the 'buy' button in the fear of being charged to my linked Apple ID account and I am wondering why I am supposed to buy iPhoto when my MBA came preinstalled with iLife 11.
Info:
iPad 2, Mac OS X (10.7.3)
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May 19, 2012
I want to update my Xcode from 4.2 to 4.3.2 but I am unable to download the update. When I tried to do this for the first time, the the button "installieren" was green and I was asked first for my Apple-ID. Then it seemed to start the download, but I was asked to read and accept the license first. Since I accepted it, the button is grey. I also tried to move the "Install Xcode.app" from my Applications folder. No help. Do I really need to uninstall everything first, to update?
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Jun 15, 2012
I can't update iMovie, just to clear the red spot on the menu bar since I don't use it, update says I need to purchase but I have iMovie 9.0.4 and update is 9.0.6, do I need to purchase?
Info:
iMac, Mac OS X (10.6.8)
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Feb 15, 2012
having difficulty with accessing app store account since updating to 10.7.3 Cant see my purchased apps or get into my account pages since i updated to 10.7.3 this morning also struggles with updates page.
Info:
Mac OS X (10.7)
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May 21, 2012
I'm unable to update the applications I've purchased through the Mac App Store. I've tried numerous workarounds (listed below), but to no avail. I've got a MacBook Pro (early 2011) running Lion 10.7.4. When I initially click either the Update or Update All (I've got multiple apps needing updates), I get error 13 after entering my Apple ID and password. I'm prompted yet again for my password for each app (why?), but then I get error 100, saying that I need to try again later.
Here's what I've tried, which have not worked for me:
* Removing Library/Caches/com.apple.appstore
* Removing Library/Preferences/com.apple.appstore.plist
* Clearing cache and cookies from Safari, and restarting Safari
* iTunes workaround by d/l'ing a new app, then getting the T&C form doesn't apply: I don't get that form since I agreed to the latest version before this issue started.
* Removing the file in Library/Cookies/ pertaining to the App Store doesn't exist for me, so wouldn't apply
* Rebooting my machine
* Deleting an app from my machine (only tested with a free app I don't use often), then trying to Install it; this worked back with Lion 10.7.3, but no longer works with 10.7.4.
I saw another workaround which involved creating another user on one's machine, but that seems over the top to have to get Mac App Store updates to work again. Are there any other workarounds where I could update my apps?
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Jun 17, 2012
Running into the following problem. When I try to update some of my purchased apps, I get an error message stating that I need to sign into the account that I used to purchase the apps. I only have one Apple ID and use it to purchase apps. Now, I cannot perform any updates on these apps. I am worried that if I delete the apps and try to install them again through the Mac App Store, I will not be able to do so as I feel that the mapping between my account and the apps has been lost.
Info:iMac 20", MacBook, iPhone 8 GB, iPod Nano 3G, Mac OS X (10.5)
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Jun 30, 2012
The app store has an update option next to some of my purchaced apps, but when I click update it says that they were purchased using another account. The problem is that I have only used one account on my Mac ever so it makes no sense. In the updates tab it says that all apps are up to date, but in the purchased tab it has an update option next to some of my apps. Can someone help explain this?
Info:
MacBook
Pro, Mac OS X (10.7.4), Mid 2009
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Apr 18, 2007
I have used an iBook G4 for a year and a half I only use wireless Internet connections. I recently started getting error messages when I tried to perform a Software Update. The error reads: "Software Update can't connect to the update server. Make sure you're connected to the Internet, then try again. Software Update can't check for updates because of a network problem."
Perhaps at the same time (I hadn't paid too much attention at first) I found that I was unable to connect to the iTunes Store. This error message read: "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." A google search shows that the second error message is common among PC users who think apple is conspiring to keep them out of the iTunes store with iTunes v7.1.1. I don't know about network settings but I don't make a point of ever fiddling with them. I assume both of these problems are symptoms of the same network mess-up. Can anyone steer me clear?
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Jun 18, 2012
When I try to download Lion, the download sign in window appears and is populated with someone else's Apple ID. If I change the ID to mine and use my password I get 2 messages: "We could not complete your request. There was an error in the App Store. Please try again later. (4)" Click OK and 2nd message: "Unknown Error" iTunes does not exhibit this, and normal sign in to App Store shows correct ID, only the Download Authentication does this. I have been able to update other Apps just fine, this requires a purchase, and is the only difference.
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Jun 19, 2012
I was unable to download the latest Aperture update because I do not have OS 10.7. I want to delete the red App Store reminder. I tried to do this using the "reset all warnings" button in My Account/Settings but it has not worked, even after a restart. (other than taking the App Store icon, and the annoying reminder, out of the dock, which I have done)?
Info:
Aperture 3, Mac OS X (10.6.8)
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Feb 4, 2012
Error "The file “DMAccount.h” couldn’t be saved in the folder “Headers”" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it starts all over (dnld-error-dnld-error... ("Try again", she asks me)).
Info:
Mac OS X (10.7.3)
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Jun 2, 2014
My Softward Update and App Store repeatedly "crash unexpectedly" (along with Dashboard, Finder and a whole host of other applications).
I have tried everything but it seems there is no way I can use either of them.
As a result, I haven't been able to update anything for months and my OSX is now thoroughly screwed up.
Is there any way I can update OSX without using Softward Update or App Store? Is there an update file I can download without having to go through them?
I'd prefer not to resort to OSX Restore as I don't want have my Microsoft Office product key.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.5), Macbook Pro in use since 2012.
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Sep 27, 2009
I know what it is, so I know simply deleting it won't help. I don't understand why it's suddenly showing up on the desktop though! More of a nuisance than anything.
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Feb 14, 2009
I have problems since applying the latest security Update 2009-001 and Java 10.5 Update 3, I have 10.5.6 on the new unibody 2.4ghz and have completely lost the ability to connect to my wireless access point which is an apple airport extreme base station.
I can sometimes se the base station but cannot connect to it and sometimes cannot see it at all. I have three other apple computers at home all less then a year old running the same build of 10.5.6 but have not updated them and they all are fine.
This one was perfect untill I applied the update.
The machine I am having problems with is partitioned with windows 7 beta on it which has no problems connecting to the base station, which indicates that its not a hardware problem but more then likely the update which is causing the problem.
Is there a way to uninstall the last update or delete it? Any one with a similar problem or know how I can fix it, I have googled but cannot seem to find anyone with similar problems.
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May 12, 2012
I unable to download from app store, due to account billing problem!but I do not know how much is the outstanding
Info:
iPhone 4S, iOS 5.1.1, Even upgrade the application also u
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May 21, 2012
I created 2nd profile account yesterday and i can update all software on it except on mine
Info:
iMac, Mac OS X (10.7.4)
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Dec 18, 2008
Why 10.5.6 is still not showing on my software update?? yet?
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Apr 10, 2012
When I try to update my mac i get the following error:
"A network error has occurred. Check your Internet connection, and then try again."
This has been happening for over a week now. Looking at the Console I get the error:
"4/10/12 8:03:54.398 AM Software Update: Error: The operation couldn’t be completed. (NSURLErrorDomain error -3001.) (NSURLErrorDomain code -3001)"
I've verified and repiared disk permissions a couple of times and restarted the system with no success.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 3, 2012
I have a problem. My Mac app store notifies me that I have to update an app which I don't have. I never had bought this application, but I do get the update?Does anyone have a soluiton for me?
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Jan 31, 2012
Mac App Store says that I didn't use my account to purchase FCPX, but I only have the one account. Now it won't let me update it.When I look at my purchased history, it lists all the apps I've bought, but it has an "Install" next to FCPX. However, it is installed. In fact I've been using it quite recently. However, when I click on the "Install" button, it gives me a message: We could not complete your purchase. Fincal Cut is already installed on this computer. Choose Software Update from the Apple menu to check for available updated. When I do that, it says everything is up to date! How can I correct this? I'm on a MacBook Pro 2.3 i7 running 10.7.2.
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Mar 14, 2012
I can not update or install new apps. Some work though, some do not. For example I can update GarageBand and UberStrikeHD(2 random apps that I have an update available for) and I can not update LevelHelper and Trillian(also just 2 random apps I have an update available for).As for new apps ... Well, all that I tried they didn't download(ReadLater, CodeCollectorPro and RamOptimizer Lite, Apple Configurator are 4 of the apps I tried downloading). I get to enter my password, the app "goes" into the Launchpad, but the bar that should show the progress of the download gets filled instantly and the Appstore shows "Installed" instantly, while the Launchpad icon also shows the bar full instantly, but the app is obviously still greyed out since it didn't really download anything. Then after a few seconds I get an error:"The application could not be downloaded. The requested URL was not found on this server". Cancel or Retry, retrying doesn't work either.
I am using a broadband internet connection, but I tried it with several USB devices and I got the same result (also tried sharing the broadband connection from a macmini and connect to it through internet sharing, still didnt work)... And I do not have 10.7.3 installed, since it is a 2GB update and my broadband data plan is capped at 4GB, but I doubt it will fix anything, since in the past I got this error before, but I have no idea how it got fixed. I also tried every Apple provided support article.
Console log shows 3 errors, as follows:
14.3.12 3:47:50.511 PM storeagent: *** Assertion failure in -[SoftwareInstallOperation _startInstall], /SourceCache/Pisa/Pisa-93/Source/iTunes Protocol/Built Into App/SoftwareInstallOperation.m:265
14.3.12 3:47:50.511 PM storeagent: error Error Domain=NSURLErrorDomain Code=-1100 "The requested URL was not found on this server." UserInfo=0x7fdedae385b0 {NSUnderlyingError=0x7fdedae2dcd0 "The requested URL was not found on this server.",
[code]....
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.2)
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Apr 6, 2012
I'm seeing indication I have 1 update of my app store apps, but when I click it all apps are up to date. How do I clear the tag?
Info:iMac, Mac OS X (10.7.3)
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Apr 22, 2012
The Mac App Store tells me there's an update available for one of my applications, however, the install button is disabled and indicates that the new version of the app is already installed. The version number of the app (About...) shows v120...., the update in the App Store shows v121, so there's something available, it seems. How can i either download the update, or get rid of the update indication in the App Store?
Info:
MacBook Air, Mac OS X (10.7), 13", 4GB, 128, Late 2010
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Apr 28, 2012
This morning I start up the Mac App Store and see there are 2 updates available. One for an application I know I have, the other for an application I do not have installed on my system. Clicking "Update All" spins and does nothing.It looks to be attempting to download the update for the application I do have. When I manually click on the application I do not, to see what is going on a App Store login comes up with the "Enter the Apple ID you've used to purchase this app." I have seen another post saying this is due to installing non authorized Mac App Store applications then how can i know which app is connected with this update? It has this update for this application, not installed, never was and will not either go away or process the real update. I have restarted, cleared out the cache. OS X 10.7.2
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Apr 29, 2012
I bought iWork on DVD but would like to get the updates via the Mac app store. How can I do that?
Info:
MBP 15 CD, MBP C2D 17, 17 Uni; TiBook, G4 MP500; iMac Grape, Orange,, Mac OS X (10.6.7), 32GiPhone4.64 3G iPad.2TTimeCapsule.60GiPodPhoto.4Gnano.8GiPhone
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May 21, 2012
I'm running OS X 10.6 on mid 2010 MBP. Got bullseye notice to update a game app the other day, but update requires OS X 7 so I can't update. I've still got the irritating bullseye however. I deleted the app (didn't play it much anyway) but I've still got the notice.
Info:
MBP 13
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May 28, 2012
The App Store tells me that there is an update for Amadeus Pro - and, sure enough, there is. But when I try to install the update, by clicking on the Update button, it doesn't begin downloading.I haven't moved the app or anything - it just won't download. Is there a manual way to update?
Info:
Mac OS X (10.7.4), 16 GB RAM, 512 GB SSD
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Jun 23, 2012
When i try to update an app it will tell me "can't be installed on this computer because it requires at least 2 GB of memory."
Info:iMac, Mac OS X (10.6.8)
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