App Store :: Why Won't Mac Upgrade From 10.5.8
May 24, 2012
I've clicked on the apple to do the Software Update and it says that there isn't one. I didn't know that there was an update until I went to download Google Drive and it said that I needed 10.6 or above. My computer is about 4 years old..
Info:
MacBook Pro, Mac OS X (10.5.8)
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May 25, 2012
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"
I can access the internet with no problems - including secure sites. I can access software update with no problems.
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
Info:
MacBook, Mac OS X (10.7.4)
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Jul 4, 2012
Motion 5.0.4 (from 5.0.3 )I
've gone through downoading from the App Store several times and it won't stick!
When I try to download the upgrade first, it downloads a 300Mb or so. When it finishes it shows it's installing, but it doesn't and then goes again to "UPGRADE". When clicking on upgrade again it starts dowloading the whole program (1.3Gb!).The upgrade never takes place. When opening Motion, version 5.0.3 loads. Then I try to upgrade again and it all starts again but never upgrades.
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Mar 11, 2012
I migrated my files to my new MacBook Pro laptop that is running on Lion. When I try to update iPhoto 11 via the app store, it keeps telling me to login to the account I used to purchase iPhoto. I never purchased iPhoto since it always had come free with my machines. In the app store it says that iPhoto is installed on my machine, but it won't let me update. I tried to download the update from the website but it ends up kicking me back to the App Store and then I'm at a dead end again since I didn't use my account to originally purchase iPhoto.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Mar 16, 2012
I have an iMac 20-inch, Early 2009. My RAM is currently 2GB, I'm thinking of getting this upgraded to 4GB, maybe higher. Do I go to an Apple Store to get this upgraded or can you do it yourself?
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Mar 23, 2012
iTunes cannot connect to the iTunes Store after 10.6 (40) 64 bit upgrade... then I created a new User Acount for my wife and I discover that she can connect to the iTunes Store.
Info:
MacBook Pro (15-inch Late 2011), Mac OS X (10.7.3), 750GB hard drive, 16GB memory
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Apr 23, 2012
I want to buy an imac but i want to buy it in store to get help setting it up, but i want to upgrade it.
Info:iMac
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Jun 29, 2012
I'm upgrading from Leopard 10.6.8 to the Lion OS, I purchased the upgrade from App Store and it start downloading but not downloading anything for 2 days.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Mar 25, 2012
Do I need to start over with a new download of Iphoto 11 if it wasn't purchased from the apps store. Do I save any money from an upgrade as opposed to buying a new license from the app store
Info:
MacBook, Mac OS X (10.7.3)
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Jun 4, 2012
How many computers can I upgrade to Lion after purchase from the A store?
Info:
MacBook (13-inch Early 2008), Mac OS X (10.7.4)
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Jun 9, 2012
I purchased a 13" MacBook Pro in late December of 2011. After working with it for 6 months I've realized I should have bought the 15" model instead. Does Apple accept "trade-ins" if a customer chooses to upgrade?
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.4)
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Aug 28, 2014
I have a Macbook pro (2.7 Ghz intel Core i7, 4 GB) with snow leopard (10.6.8) which I wanted to upgrade (finally) to Mavericks.
Sadly every time I press in the App store "free upgrade", the spinning wheel pops up and after a few seconds, when I select the application list I see that App store is no longer responding and I have to Force Quit the application.
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Jun 20, 2012
Have tried several times to upgrade from Snow Leopard to Lion. Shows it is downloading, but nothing is happening. The lion icon is on my bar - grayed.
Info:
Mac mini, Mac OS X (10.6.8)
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Aug 26, 2009
I am planning on buying the upgrade of Snow Leopard from the Apple store on Saturday. Do you think they will sell out fast, or will Apple prepare for the worst and stock on alot?
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Jun 17, 2014
Upgraded to ITunes 11.2.2, the latest, using 10.6.8 OS on an Imac and first I noticed no images in my Wishlist. Just a blank screen, with the ability to sort by name ,etc tab. Now when I do a search for an artist or an album on the store, I get a blank screen also for results, i see the text for showing the options of Aps, Music, Movies, but no images of search results.
Info:
iMac, Mac OS X (10.6.8)
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May 27, 2012
I can't seem to get the App Store to sell me Lion Server for my Snow Leopard Server.I'm trying to remain positive about this but I'm getting really that money isn't enough to make this happen.My experiencewith the App Store and Apple policies in general is its almost time to dump OS X and head back to Open Source.I put money in my iTunes account.I've done the 15 logins it takes to satisfy AppleID my account is complete and up-to-date in the store and the Support Communities.How do I buy the software and actually download and install it?
Info:
Mac mini, Mac OS X (10.6.8), upgrade to Lion
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Apr 14, 2012
I want to save the hassle of trying to install using the DVDs as I'm anticipating that this won't be as simple as it should be and is likely to be less trouble with a download.
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Apr 5, 2012
I reside in Spain and I've recently opened a joint account with a US resident here in Los Angeles at Charles Schwab bank.The financial consultant told us it's possible to deposit checks into schwab account through an app for iphone [URL]I've tried to download but it appears the following window: "your application has not been able to complete" and "The article you requested is not available at this time in Spanish Store, but is available in the U.S. Store. Click Change Store to view this article". If I click to change the Store from the Spanish to the American store, I have to fill the data but my ID apple is not working on the "foreign" store. What can I do? Is there a way to buy / download items from a different Itunes stores?
Info:
iPhone 4S, iOS 5.1
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Apr 13, 2012
On 6 th April my BT homehub2 updated it's firmware and that's when the problems started. Broadband went down completely and powerlineadapters adapters for bt vision fried. After 2 telephone support calls we eventually got the home hub reset and connected to broadband. Bt supplied two new powerlineadapters and bt vision is now working. Laptop, iPhones and iPad (and bt vision) all connect fine and work completely well.
My iMac running OS X 10.7.3, appears to work in that it connects no problem to home hub and when you run diagnostics it says your Internet connection appears to be working normally... However I cannot get a web page to load - I have tried chrome, Firefox and safari. The bizarre thing is using Outlook I can send and receive email, also my apple devices are still syncing via the iCloud - that would suggest that the iMac is indeed connecting wirelessly to the router and sending and receiving data - just no web pages at all - also it can't connect to things like iTunes store or apples app store... Everything was working fine until the firmware update!
Also may/may not be related but when I log in now I always have to manually connect to router, it always connects fine but it used to do it automatically, also recently upgraded to Lion and I have my doubts there too?
Info:
iMac, Mac OS X (10.7.3)
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Mar 23, 2012
Over the year I have collected 10+ visa giftcards and now want to buy a upgraded iMac. I know the online apple store only allows for two credit cards, which the visas count as, but if I go to a retail store do they still restrict you or can I use visa giftcards as much as I want.
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Apr 9, 2012
How should I set app store? If I set to USA app store doesn't accept the address
If I set to Venezuela app store doesn't accept the credit card
Info:
iPad 2, iOS 5.1
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Apr 26, 2012
I have been trying to find my current charges for apps and wish to return the ones that are not suitable. I follow the steps as described and after signing I have gotten the message cannot find iTunes store and it leaves me there. The instructions given do not pertain to the setup of the iTunes store.
Info:
iPad (3rd generation) Wi-Fi, iOS 5.1
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Jun 5, 2012
All of a sudden a notification badge has appeared on the Apple Store icon on my MacBook Pro dock. While it seems there is an update for an app that I once downloaded, there is no indication as to how I can download the update.
Info:
MacBook
Pro, Mac OS X (10.6.8)
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Jun 23, 2012
I went to run some updates and found a copy of Angry Birds, bought with an ID attached to a Russian email address. I didn't recognise it, so it looks pretty dodgy.
Info:
MacBook Pro (15-inch Mid 2009), Mac OS X (10.7.4)
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Jul 25, 2008
Does anyone know the exact name and part numbers for Wireless upgrade kits for the following machines:
G5 Dual 2.0 ghz - (main board has 8 slots for RAM upgrade)
Mac Pro Quad 3.0ghz
I've been searching around in circles trying to find this out and I'm just getting no where!
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Sep 27, 2009
I know what it is, so I know simply deleting it won't help. I don't understand why it's suddenly showing up on the desktop though! More of a nuisance than anything.
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Feb 1, 2012
I have a credit card for one of my companies that I used to buy the iPhone and create an Apple ID for purchases on the app store. Subsequent to that I created a new company, with its own credit card, and created a new Apple ID specifically for purchases for that company. Now when I go to make a purchase on the app store with my iPhone how do I switch between the two Apple IDs so that the purchase I make uses the appropriate credit card?
Info:
Mac mini, Mac OS X (10.7.2)
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Apr 13, 2012
i cant connect to app store why ??
Info:
MacBook
Pro, Mac OS X (10.6.8)
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May 1, 2012
Receiving individual Final Cut X redemption codes for our fleet of MAC Minis begs the question; "How do we deploy this software". There must be a better(easier faster way) than to download, install and configure each machine separately. (This will take weeks). This software cannot, it seems, be deployed by Apple Remote Desktop. Is there anyway of downloading FC X to one MAC and cloning the image to the rest of the fleet?
Info:Final Cut Pro X, Mac OS X (10.6.8)
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Jun 2, 2012
i can't install any app frm store. it shows NSinconsistencyexception error?
Info:
MacBook Pro
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