App Store :: Lion OS Upgrade Is Freezing?
Jun 29, 2012
I'm upgrading from Leopard 10.6.8 to the Lion OS, I purchased the upgrade from App Store and it start downloading but not downloading anything for 2 days.Â
Info:
MacBook Pro, Mac OS X (10.6.8)
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May 25, 2012
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"Â
I can access the internet with no problems - including secure sites. I can access software update with no problems.Â
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
Info:
MacBook, Mac OS X (10.7.4)
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Jun 4, 2012
How many computers can I upgrade to Lion after purchase from the A store?
Info:
MacBook (13-inch Early 2008), Mac OS X (10.7.4)
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Jun 20, 2012
Have tried several times to upgrade from Snow Leopard to Lion. Shows it is downloading, but nothing is happening. The lion icon is on my bar - grayed.
Info:
Mac mini, Mac OS X (10.6.8)
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May 27, 2012
I can't seem to get the App Store to sell me Lion Server for my Snow Leopard Server.I'm trying to remain positive about this but I'm getting really that money isn't enough to make this happen.My experiencewith the App Store and Apple policies in general is its almost time to dump OS X and head back to Open Source.I put money in my iTunes account.I've done the 15 logins it takes to satisfy AppleID my account is complete and up-to-date in the store and the Support Communities.How do I buy the software and actually download and install it?
Info:
Mac mini, Mac OS X (10.6.8), upgrade to Lion
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May 24, 2012
I've clicked on the apple to do the Software Update and it says that there isn't one. I didn't know that there was an update until I went to download Google Drive and it said that I needed 10.6 or above. My computer is about 4 years old..
Info:
MacBook Pro, Mac OS X (10.5.8)
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Jul 4, 2012
Motion 5.0.4 (from 5.0.3 )I
've gone through downoading from the App Store several times and it won't stick!
When I try to download the upgrade first, it downloads a 300Mb or so. When it finishes it shows it's installing, but it doesn't and then goes again to "UPGRADE". When clicking on upgrade again it starts dowloading the whole program (1.3Gb!).The upgrade never takes place. When opening Motion, version 5.0.3 loads. Then I try to upgrade again and it all starts again but never upgrades.
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Mar 11, 2012
I migrated my files to my new MacBook Pro laptop that is running on Lion. When I try to update iPhoto 11 via the app store, it keeps telling me to login to the account I used to purchase iPhoto. I never purchased iPhoto since it always had come free with my machines. In the app store it says that iPhoto is installed on my machine, but it won't let me update. I tried to download the update from the website but it ends up kicking me back to the App Store and then I'm at a dead end again since I didn't use my account to originally purchase iPhoto.Â
Info:
MacBook Pro, Mac OS X (10.7.2)
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Mar 16, 2012
I have an iMac 20-inch, Early 2009. My RAM is currently 2GB, I'm thinking of getting this upgraded to 4GB, maybe higher. Do I go to an Apple Store to get this upgraded or can you do it yourself?
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Mar 23, 2012
iTunes cannot connect to the iTunes Store after 10.6 (40) 64 bit upgrade... then I created a new User Acount for my wife and I discover that she can connect to the iTunes Store.Â
Info:
MacBook Pro (15-inch Late 2011), Mac OS X (10.7.3), 750GB hard drive, 16GB memory
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Apr 23, 2012
I want to buy an imac but i want to buy it in store to get help setting it up, but i want to upgrade it.
Info:iMac
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Mar 25, 2012
Do I need to start over with a new download of Iphoto 11 if it wasn't purchased from the apps store. Do I save any money from an upgrade as opposed to buying a new license from the app store
Info:
MacBook, Mac OS X (10.7.3)
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Jun 9, 2012
I purchased a 13" MacBook Pro in late December of 2011. After working with it for 6 months I've realized I should have bought the 15" model instead. Does Apple accept "trade-ins" if a customer chooses to upgrade?
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.4)
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Aug 28, 2014
I have a Macbook pro (2.7 Ghz intel Core i7, 4 GB) with snow leopard (10.6.8) which I wanted to upgrade (finally) to Mavericks.Â
Sadly every time I press in the App store "free upgrade", the spinning wheel pops up and after a few seconds, when I select the application list I see that App store is no longer responding and I have to Force Quit the application.Â
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Mar 25, 2012
how to obtain a bigger memory for my imac so that I can upgrade to OSX LIon and then to icloud? My imac currently has 1 Gb memory and I need 2 Gb apparently. Apple can no longer supply a 2 Gb memory. I will need to knowe hwre to buy a suitable memory and how to change it.
Info:
iMac, Mac OS X (10.6.8), 1 Gb memory
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Mar 26, 2012
I have an iMac with Mac OSX 10.6.8 and 2.4 GH2 Intel Core 2 Duo processor.I want to upgrade to Lion so that I can use iCloud to share documents with my iPad.Do I have to upgrade to Snow Leopard first or can I upgrade directly to Lion?
Info:
iMac, Mac OS X (10.6.8)
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Feb 3, 2012
Over the past month Lion has been crashing, running slow and freezing constantly.\Â I am not used to having so many PC type issues on my Mac. I have done Disk repair in utilities and removed unecessary programs at start up.Â
Info:
MacBook Pro, Mac OS X (10.7.3)
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Aug 26, 2009
I am planning on buying the upgrade of Snow Leopard from the Apple store on Saturday. Do you think they will sell out fast, or will Apple prepare for the worst and stock on alot?
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Jun 17, 2014
Upgraded to ITunes 11.2.2, the latest, using 10.6.8 OS on an Imac and first I noticed no images in my Wishlist. Just a blank screen, with the ability to sort by name ,etc tab.  Now when I do a search for an artist or an album on the store, I get a blank screen also for results, i see the text for showing the options of Aps, Music, Movies, but no images of search results.
Info:
iMac, Mac OS X (10.6.8)
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Mar 27, 2012
Within the past couple of days, my macbook pro has been freezing randomly, something it has never done, and the WiFi will shut off and will not turn back on unless I restart the computer.
Info:MacBookPro, Mac OS X (10.7.2)
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Apr 14, 2012
my mac os x version 7 screen keeps freezing
Info:
iMac, Mac OS X (10.7)
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Apr 24, 2012
I recently upgraded to Lion and now my MacBook Pro keeps freezing. I have to force a shutdown. Any suggestions?
Info:MacBookPro, Mac OS X (10.7.3)
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Jun 6, 2012
I have a 24'' Imac 3.06Ghz - 4Gb RAM - NVidia 8800GS video card It has been freezing since last month without any logic pattern.Reviewing the logs I supposed it was the memory card, because after the halts I found Nvidia error messages.Â
I ran Apple Hardware Test to find the error but it told me that was a phisical harddrive error, so I've replaced it with a new 2TB WD Drive and made a fresh install of Lion. Freezing again. I ran Techtool Pro 6 and does not show any errors.Â
Info:
iMac, Mac OS X (10.7.4)
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Mar 15, 2012
Safari keeps freezing up after the 5.1.4 update. I have no extensions. I also tried using firefox and it too freezes so it might not just be a safari problem.
Info:
Safari, Mac OS X (10.7.3)
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Mar 21, 2012
I am currently using a mid-2009 13-in MacBook Pro with an upgraded hard drive (750 SATA disk). I had ZERO problems with the computer prior to or after the hard drive upgrade UNTIL I got Lion (currently have 10.7.3).
Now, not a day goes by when my computer doesn't freeze. If I try to open multiple web pages AND Word at the same time, the spinning wheel of death pops up. God forbid I even think of opening PhotoShop. I can usually get the Force Quit application to appear, but it never works, and ultimately my computer can only be made to work by shutting down and restarting.
As a grad student who uses my computer for research (usually involving multiple web pages, datasets in Excel, Word notes, and sometimes statistical software packages like Stata all running at the same time) this is very very frustrating.I'm tech-capable to a point, but I am not well-versed enough to know how to fix this on my own (or if there even IS a fix). I was a loyal Mac enthusiast until recently, but this has got me at my wit's end.
Info:MacBookPro, Mac OS X (10.7.3)
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Apr 7, 2012
My cursor freezes, and I'm not sure how to fix it or why it's occuring. It sometimes freezes when I'm in Safari, but, alas, I can't now recall if that is the only time it freezes. I'm using the 10.7.3 operating system and the latest Safari.
Info:
MacBook Pro, Mac OS X (10.5.2)
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Apr 15, 2012
My Imac 2011 is freezing more and more often and I can't identify any pattern or software that causes it.
Info:
iMac, Mac OS X (10.7.3)
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Apr 17, 2012
I have 2 users set up on my MBP. About 30% of the time when I try to switch users, by clicking on the current user name in the top right of the screen then choosing either the other user's name or choosing Login Sreen... I get the spinning ball and it's then difficult to do anything.
If I've clicked on the other user's name, the screen fades and I get the password prompt for that other user. I enter the password, and the spinning wheel underneath that spins (as it normally does briefly while validating the password) indefinitely. I can't cancel out of it as I can't click on the cancel button with the spinning ball. The only way I can continue to use the Mac is if I was using a full screen app and can swipe left or right with four fingers to another "space" (not sure this is the right word). That space then works correctly. If I go back to the previous space, the screen is still dimmed with the password prompt and the spinning wheel and can't do anything with it.
It won't let me log off by doing command+shift+Q. It won't let me shut down. So the only way to get out of this is to hold the power button until the Mac turns off.
Info:MacBookPro, Mac OS X (10.7.3)
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May 13, 2012
Last night I attempted to change my desktop picture and thought I'd scroll through my own photos to choose one. When I got one in particular, it obviously changed the picture, then I couldn't change it back again. All I got was the spinning beach ball. After a force quit, I went back, started up System Prefs and immediately the ball started spinning again. Tried this a couple more times - same result. I shut down the Mac and started up again this morning - still the same. System Prefs always opens on the 'Desktop/Screen Saver' option and the ball appears and spins, neccessitating the 'force quit' option again. (running 10.7.4)Â
Info:
MacBook (13-inch Late 2009), Mac OS X (10.7.3)
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May 21, 2012
Recently, I have been having difficulty with Preview 5.5.2 freezing while scanning from an HP Officejet 6500. I have been using the same arrangement (iMac, HP Printer, internet connection, etc.) for about 5 months with no problems. I scan documents for archiving, but in the past week, or so, when I try to open the scanner (printer) within the Preview App (file-->Import From Scanner-->HP OfficeJet 6500) the import window pops open, but I cannot select scanning details. Usually, I would do this by clicking the "Overview" button. Now, when I click the "Overview" button, I get a blank import screen. Through reviewing the various online resources, I have done the following:Â
- Library (get info) - In the Library Info window (right click...get info) all the users are set to "Read & Write".Â
- Library (containers) - I trashed all the contents of the "com.apple.Preview" and "com.apple.TextEdit" folders within the "Containers" folder. Upon reboot, no noticable change, although the information in the folder was reloaded. Â
- Library (preferences) - Trashed the Preview preferences, rebooted, then tried to scan again. When I launched Preview, I was able to see the "Overview" details and select scan, but the scan froze on page 3 out of a 10 page doc. Â
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.4), Preview App 5.5.2
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