IMac :: Bluetooth Firmware Update - Mouse / Keyboard Fix
Jun 17, 2009
I know this affects iMac users than any other product so I thought it would be worth mentioning that Apple has released a Bluetooth firmware update found in Software Update: This update provides bug fixes and better compatibility with the Apple Wireless Mighty Mouse and Apple Wireless Keyboard. It installs on all Macintosh systems with Bluetooth based on the Broadcom chipset. Those who are having trouble, download and note any improvements for others who are having the same problem.
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Dec 30, 2008
I recently installed the firmware update for my MacBook and when I restarted the keyboard and mouse were both unresponsive. Even my USB wireless mouse wouldn't work. I am probably going to take it into an Apple Store tomorrow. Oh, and also I booted Windows and my trackpad and keyboard are working fine (How I'm writing this now). Being the retard I am I guess I might have held the power button down. I tried taking the battery out and holding the power key for 10 secs - no use. I tried turning the MacBook on and holding down select+command+P+R (constant boot) - no use.
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Jul 3, 2009
So after upgrading to a mbp as my main machine, I retired my old imac to the bedroom for media center duty. I've got things close to how I want them with front row and plex doing most of the dirty work. For my planned use, no keyboard or mouse are needed. A combo of the apple remote and snatch on my itouch are doing quite well. The problem is, if I turn the machine off, it sees no mouse or keyboard over usb, and attempts to find them over bluetooth. Does anyone know how I can get rid of this? I've tried just turning bluetooth off before shutdown, but this doesn't seem to solve it. This is REALLY annoying, as I'd prefer to keep the machine off more often rather than having is sleep all the time.
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Dec 19, 2010
i woke up this morning and neither my mouse or keyboard will connect to my imac im now using a wireles mouse app on my ipod i tried restarting the computer but since doing that it says bluetooth not available.
when i click the bluetooth symbol in the top theres not even a bluetooth option in my system preferences folder.
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Nov 15, 2009
I've been trying to get Windows 7 (under Boot Camp) to recognize my Bluetooth Keyboard and Magic Mouse, and for some reason it's not working. I first tried it with the drivers that come on the disc, and those didn't work (found the mouse/keyboard but wouldn't work), then I tried the Bluetooth update that Apple released, and that didn't work either. The mouse and keyboard show up in the Bluetooth devices as 'Connected', but neither work.
When I restart the computer the mouse/keyboard work at the login screen, but once I login they stop working. If I boot into Mac OS, and then boot back into Windows, they work fully, but after about 5 minutes they stop working. Why is this happening? Did anyone else have this problem?
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Apr 10, 2009
I am having a very 'strange' variant of the bluetooth keyboard and mouse disconnects.
I use the new thin Apple wireless keyboard and wireless mighty mouse. I have the lates Mac Mini 2Ghz, 4 GB RAM, Leopard 10.5.6
While I use the computer it can occur that the mouse and keyboard suddenly stop responding. The battery charge is full on both of them and the Keyboard or Mouse Disconnected Dialoge does not appear.
Turning the keyboard or mouse off and on again does not fix this. However, if I hit the power-switch on the Mac Mini to bring it into sleep mode, I can then hit a key on the bluetooth keyboard to wake it again, and all is fine.
What could be the problem?
Btw: I have never had this problem with my Macbook Pro 2nd Gen (2.33 Ghz C2D), Leopard 10.5.6.
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Oct 22, 2009
I've found many different explanations to why bluetooth on my Macbook would 'overheat' and then disconnect from all devices, only to show 'Bluetooth Not Responding'.
I was wondering if anyone has found a fix to this problem. I'm current on all updates running Snow Leopard. Normally, the bluetooth keyboard and mouse works for up to 5 minutes or so, but then loses its connection until it 'cools down' and then this process just repeats. The laptop is currently on a cooling fan and rarely needs the internal fan to even kick on so not sure what else to do.
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Jun 17, 2012
I loaded a linux iso on a usb. Loaded it on a reboot. It may have been corrupted or something, because it did not load correctly. I rebooted the computer again and now the bluetooth keyboard and mouse will not connect.
Info:
MacBook Pro, iOS 4.3.3, Application "TurboCollage"
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Nov 27, 2010
I was thinking of purchasing an Apple Wireless Keyboard, and an Apple Magic Mouse. I'm absolutely sure it'll be a wise investment, and an awesome Christmas gift. My current Mighty Mouse is quite horrible, I don't even have the ability to scroll up. Of course I don't bother to waste my time cleaning it. Oh well, they don't have a scroll bar for nothing.
The only problem is that I'm not sure if my Mac has the proper capabilities to enable usage for the wireless perpherials I'm planning to buy. This is somewhat how my Mac looks, though I'm running on Mac OS X Snow Leopard 10.6.3 (I purchased the disk). I believe my computer has Bluetooth, there's an Icon for it in System Preferences. In my System Profiler, it also has a Bluetooth tab (here's the information is shows, I just cropped out some info. at the top, and my name).
How do I know if my Mac is set for these two items?Looking forward to your responses.
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Jan 13, 2009
I installed Windows 7 on iMac 20 inch. All went smoothly and after lot of trail and errors, was able to recognize my apple wireless keyboard and mouse. All well till here. Now the problem is that these two devices keeps disconnecting very very often. For mouse, atleast i can move around and after few clicks, it starts working, but keyboard just doesn't work at all. I have to switch off the keyboard and then switch it back on to get it working for few more minutes. Is there a way I can resolve this? I've installed Bluetooth drivers from bootcamp 2.1 update for vista.
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Feb 27, 2009
I have a unibook macbook that I wanted to get a wireless keyboard and mouse for. I love the design of the wireless keyboard so I got that one, but I got the Microsoft bluetooth 5000 mouse instead of the mighty mouse due to a few of the poor reviews floating around.
Anyways, so they both arrived today and I set them up, but I am having the most aggravating problem. When they are both connected at the same time, the mouse is jerky, slow to respond and generally irritating to use due to its sloppy and jerky movement. I ran through lots of troubleshooting steps..
Using the latest MSFT drivers for the mouse=no help
using steermouse = no help
But then things got really weird, so the mouse works PERFECTLY if I disconnect the wireless keyboard from the mac. Not turn it off, just disconnected. So I installed both on another machine thinking that maybe its a bluetooth bandwidth issue, nope, both devices work perfectly on a vista machine. So I grabbed another older bluetooth mouse and paired that with the keyboard on the macbook, THAT mouse works perfectly.
So basically, every other single combination (mouse but no keyboard on the mac, older bluetooth mouse and keyboard on the mac, mouse and keyboard on the vista machine) work except for the one configuration I want (keyboard and new mouse on the macbook).
Software is up to date on the macbook as well. I am about to tear my hair out. My first instinct is just that the drivers are bad on the MSFT mouse for OSX, but remember it works perfectly on the macbook if the keyboard is not connected at the same time, (yet its not a bluetooth bandwidth issue bc it works perfectly with the keyboard on teh vista machine).
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Nov 4, 2010
Ok, My roomate just got an apple keyboard to use with his blackbook. Its the new bluetooth aluminum one, without the numberpad.When connected to his computer, it acts like a mouse.... The "i" key clicks, i think it was 'G' moves the cursor, and will no type at all. The 'F' keys work, volume up, down, play pause.... those work. It will even eject, but will not type.
The funny thing? It works fine with my aluminum macbook....Both are 10.5.6
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Dec 29, 2008
I have the beta installed on my aluminum MacBook and most things are working okay. I can't get the eject button to work for some reason and I can't get my bluetooth apple keyboard or mighty mouse to connect. Is anyone else having bluetooth issues?
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Jan 7, 2009
I've tried to run the wizard and it's not working for me. Either it fails right from the start or it says it connected but neither work. Anyone who has done it successfully please help. I'm using a new unibody MacBook.
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Jul 17, 2009
My macbook pro has the most annoying problem. Sometimes, in a totally random fashion, my bluetooth mighty mouse and apple keyboard just freeze. Bluetooth shows them as connected but they do not respond. Sometimes redoing the ?set up a Bluetooth device? option works but other times the computer refuses to see the devices and only a restart, followed by the setup assistant will fix the problem. Am I the only one with this problem or is it common? Hardware or software? Any fixes?
btw, I think it started doing this since 10.5.7 so I would say it is software...
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Apr 20, 2010
I managed to get my hands on my new baby last Friday, new MBP 17" i7 with anti-glare! My wife also has a 2009 uMBP 13", which I have been using since Xmas while waiting for Arrandale! I use a stand with a apple wireless keyboard and wireless magic mouse. I have been having problems with the new 17" machine - the mouse and kb work fine for about 30 mins then the mouse gets really slow and jerky and the keyboard gets slow as well and starts displaying double / triple keys when typing etc. The only way to resolve the problem is to reboot. If I unpair the mouse and keyboard and repair this doesnt fix it - only a reboot works. I phoned apple care and they instructed to create a new test user, which I did - same problems.
Reinstalled OSX (machine was only 2 days old though!), and this didnt fix it. So, I took the machine back to my Apple Retail store and swapped it for a new machine. Finally finished setting it up again yesterday, and the problem started AGAIN - So it would seem that unless I have had two faulty machines (highly unlikely) it must be software related? I have been trying to work out what might be causing it - but running the machine without Parallels, Little Snitch, 1 Password, things which I thought could have been related to the problem. I basically ran the same system on my wifes 13" before I got the new machine and I had no problems with the mouse and keyboard. I have also changed the batteries on both the mouse and keyboard.
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Jun 1, 2009
Ever since I updated from 10.5.6 to 10.5.7, I'm now loosing my Apple wireless keyboard and mighty mouse bluetooth connection with my MacBook Pro. At least once a day, my keyboard and mouse both loose connection. There is no lag going on before it happens, it just happens suddenly. I can get connection back to both my mouse and keyboard by simply using the trackpad to turn bluetooth off then on again from the menu bar. Up until last week this was happening on my 17"/2.6GHz/4GB previous gen MacBook Pro. I have now sold that and as I'm sitting here setting up my new 17" uMBP, I just lost keyboard and mouse connection. Grrr. Obviously it's not my machine and obviously it's not my keyboard or mouse as they both loose connection at the same time - it's 10.5.7 I'm using airport wireless 'n' 5GHz only. I also have bluetooth enabled on my iPhone, but always have - and never had issues when running 10.5.6 (or earlier). I have searched here but haven't found anyone else mention this exact problem. Strange. I would have thought that it would be common now that I've experienced it with two MacBook Pro's running 10.5.7. Can I go back to 10.5.6 somehow without having to rebuild?
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Apr 4, 2012
I accidentally turn off bluetooth so my wireless mouse and keyboard didn't work, how to bring it back.
Info:
iMac
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Feb 6, 2012
I updated to 10.7.3 48 hours ago and my Apple bluetooth keybaord does not work. My Mac Pro system is several years old and does not have an internal bluetooth. I have been using a bluetooth dongle successfully. The keyboard goes through the pairing process normally and appears connected in the System Preferences (Bluetooth) application but no characters appear when typing on the keyboard in any application.
Info:
Mac Pro, Mac OS X (10.7.3)
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Jan 29, 2009
Guess what i did? Yup , inserted the OSX disc without the firmware update. Got back into os 9 with the "sleep and wake" trick, But i do not know how i can install the firmware update. I have it download though.
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Jan 5, 2010
When given a video card update (esp from using windows) it almost always improves the video card. Apple releases the flicker fix update and I don't have a flicker issue. No screen issues at all really.
I feel like it's Russian roulette. Update or not? I know some people will say don't fix what ain't broke, but what exactly is IN the fix? Is it exclusively for the flicker issue or does it update/upgrade other aspects on the card? Mine has the ATI card in it.
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May 2, 2009
It's avihappy again and I have another survey for you all. As you can see, there is now an iMac 4850 EFI firmware update available via software update. So can you: Find a test that will cause the iMac to freeze up. Do the update. (make sure you actually run the firmware updater tool, it may not run automatically when you install the update from Software Update.) Switch to WiFi. Do the test again. See if the iMac freezes!
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May 2, 2009
Just a quick silly question.iMac EFI Firmware Update popped up on the software update and I have now completed the update.It is okay to delete the iMac EFI Firmware Update from the Application Folder once you have updated the iMac?Also, if I have the Airport & Ethernet cable connected to my router, will my iMac use the Ethernet connection as default?
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Dec 21, 2009
Check software update.
Here's the official Apple link:[URL]
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Mar 12, 2012
After the firmware update yesterday, the finder on my MacBook Pro is no longer able to transfer files from my iMac to my MBP or vice versa. Most folders on my other mac are visible, but some crash the finder, transferring files gets part of them moved over, but then it stalls and crashes the finder.Seems like a serious bug. Or has the firmware update simply removed the file transfer possibility at all?Reinstalling Lion wasn't even possible as the recovery program stalled as well. It was not possible to choose a language.
Info:
MacBook Pro, iOS 5.0.1
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Apr 18, 2012
I have one of the original MacPros 1,1 2x266 currently running OS X 10.7.3. and indicating ROM Revision 3011. When I try to run this update, it fails saying I need OS X 10.6. Do I need the update (I presume yes since my ROM rev is lower), if so how can I install it?
Info:
Mac Pro, Mac OS X (10.7.3)
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Nov 16, 2007
I did a software update last night and the firmware update attempted to install. Unfortunately, it errors out with the message:
Necesary resources are missing, corrupt, or do not have the correct permissions. Delete the iMac Graphics Firmware Update and re-download it and run again.
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Feb 4, 2010
I was reluctant to update my 27inch i5 iMac with the new graphics card firmware update since I wasn't having any flickering issues. I finally caved in and did it thinking that nothing bad will happen, well of course something did. Ever since I updated it yesterday my computer makes a distinct and random popping sound from the speakers, it is soft but audible in my quiet room when I am working and it is driving me crazy.
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Feb 7, 2008
Has anyone had a problem with their Intel iMac mouse freezing after it wakes up from being asleep. Check my sig for specs. In particular, we have a wireless mighty mouse and everytime you wake the computer from sleep, the mouse won't work. That includes taking out the batteries and putting them back in. Keyboard still works. Is the bluetooth going bad? Could it be the mouse? We're going to schedule an appointment with the Geniuses here in Memphis so maybe they can figure something out.
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Feb 28, 2009
I have endless trouble with blue connectivity. I have tried all the obvious things. Like check the batteries, sync, pairing etc. The mouse is showing connected and strangely even wake the computer. Problem is then it freezes given no other option but to Hard start my mac. What a bummer. I am now using usb mouse no problem.
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