Windows On Mac :: Bluetooth Wireless Keyboard & Mouse Keeps Disconnecting
Jan 13, 2009
I installed Windows 7 on iMac 20 inch. All went smoothly and after lot of trail and errors, was able to recognize my apple wireless keyboard and mouse. All well till here. Now the problem is that these two devices keeps disconnecting very very often. For mouse, atleast i can move around and after few clicks, it starts working, but keyboard just doesn't work at all. I have to switch off the keyboard and then switch it back on to get it working for few more minutes. Is there a way I can resolve this? I've installed Bluetooth drivers from bootcamp 2.1 update for vista.
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Jul 10, 2010
My wireless keyboard and mouse have been working well for a year. Now, every 4-5 minutes it disconnects and a minute later reconnects without any action from me. I have installed new batteries.
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Nov 27, 2010
I was thinking of purchasing an Apple Wireless Keyboard, and an Apple Magic Mouse. I'm absolutely sure it'll be a wise investment, and an awesome Christmas gift. My current Mighty Mouse is quite horrible, I don't even have the ability to scroll up. Of course I don't bother to waste my time cleaning it. Oh well, they don't have a scroll bar for nothing.
The only problem is that I'm not sure if my Mac has the proper capabilities to enable usage for the wireless perpherials I'm planning to buy. This is somewhat how my Mac looks, though I'm running on Mac OS X Snow Leopard 10.6.3 (I purchased the disk). I believe my computer has Bluetooth, there's an Icon for it in System Preferences. In my System Profiler, it also has a Bluetooth tab (here's the information is shows, I just cropped out some info. at the top, and my name).
How do I know if my Mac is set for these two items?Looking forward to your responses.
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Dec 19, 2010
i woke up this morning and neither my mouse or keyboard will connect to my imac im now using a wireles mouse app on my ipod i tried restarting the computer but since doing that it says bluetooth not available.
when i click the bluetooth symbol in the top theres not even a bluetooth option in my system preferences folder.
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Jun 1, 2009
Ever since I updated from 10.5.6 to 10.5.7, I'm now loosing my Apple wireless keyboard and mighty mouse bluetooth connection with my MacBook Pro. At least once a day, my keyboard and mouse both loose connection. There is no lag going on before it happens, it just happens suddenly. I can get connection back to both my mouse and keyboard by simply using the trackpad to turn bluetooth off then on again from the menu bar. Up until last week this was happening on my 17"/2.6GHz/4GB previous gen MacBook Pro. I have now sold that and as I'm sitting here setting up my new 17" uMBP, I just lost keyboard and mouse connection. Grrr. Obviously it's not my machine and obviously it's not my keyboard or mouse as they both loose connection at the same time - it's 10.5.7 I'm using airport wireless 'n' 5GHz only. I also have bluetooth enabled on my iPhone, but always have - and never had issues when running 10.5.6 (or earlier). I have searched here but haven't found anyone else mention this exact problem. Strange. I would have thought that it would be common now that I've experienced it with two MacBook Pro's running 10.5.7. Can I go back to 10.5.6 somehow without having to rebuild?
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Apr 4, 2012
I accidentally turn off bluetooth so my wireless mouse and keyboard didn't work, how to bring it back.
Info:
iMac
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May 9, 2012
Is there any reason this would keep happening? Is there something I can do to stop it from happening?
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Mar 21, 2009
My bluetooth MM keeps disconnecting at least twice a day and it's really annoying. I have to keep plugging in my wireless usb mouse to disconnect the MM and then reconnect it through the bluetooth option. I'm really glad I have the usb wireless mouse, but what if I didn't? My g/f will take the usb wireless mouse with her sometimes, so when I'm at home and my MM loses connection, what can I do to to fix this. I obviously can't move the mouse to the bluetooth option on my top right screen and then I also tried turning it off and on again and that doesn't work either.
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May 4, 2010
My magic mouse is fine, but everytime I wake up the computer the keyboard gets a lost signal. When it finally connects after several attempts the battery meter reads 93%.
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Dec 29, 2008
I have the beta installed on my aluminum MacBook and most things are working okay. I can't get the eject button to work for some reason and I can't get my bluetooth apple keyboard or mighty mouse to connect. Is anyone else having bluetooth issues?
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Jan 7, 2009
I've tried to run the wizard and it's not working for me. Either it fails right from the start or it says it connected but neither work. Anyone who has done it successfully please help. I'm using a new unibody MacBook.
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Nov 15, 2009
I've been trying to get Windows 7 (under Boot Camp) to recognize my Bluetooth Keyboard and Magic Mouse, and for some reason it's not working. I first tried it with the drivers that come on the disc, and those didn't work (found the mouse/keyboard but wouldn't work), then I tried the Bluetooth update that Apple released, and that didn't work either. The mouse and keyboard show up in the Bluetooth devices as 'Connected', but neither work.
When I restart the computer the mouse/keyboard work at the login screen, but once I login they stop working. If I boot into Mac OS, and then boot back into Windows, they work fully, but after about 5 minutes they stop working. Why is this happening? Did anyone else have this problem?
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Jun 3, 2009
I've managed to get to the setup screen of Windows 7 using my Mac minis wireless keyboard and mouse, but my mouse and keyboard don't seem to work. What do I do? The wireless keyboard and mouse worked fine during the installation of Windows 7, but I can get passed the setup screen without enter my name and computer name.
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Jan 21, 2010
With the new Bootcamp 3.1 update can I install Windows 7 on a 27" iMac with the wireless keyboard and magic mouse or do I need to connect a usb keyboard and mouse?
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Nov 19, 2009
I am looking for a wireless keyboard/mouse to replace my current USB wired to fulfill the following requirements:
1) Must Work with OS X, Bootcamp and Parallels.
2) Work with Windows XP (currently) and Windows 7 in future.
3) Whatever wireless technology, I only want ONE receiver for both KB and mouse.
4) bluetooth or NANO or other
5) Keyboard MUST be high contrast (example-black keys/white letters). This precludes current Apple keyboard.
6) Would like NOT to mix and match brands.
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Aug 14, 2009
I've shied away from wireless keyboards in the past because I do alot of online baking and investment activities from my computer. I also love a clean workspace and a wireless keyboard could remove yet another wire from my desk. Do you consider wireless and/or bluetooth keyboards safe?
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Apr 8, 2010
I bought a new i7 iMac about two months ago and love it but the Bluetooth keyboard it came with recently started acting up. It randomly disconnects and when it does it will type whatever letter I last hit on the keyboard repeatly.
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May 23, 2012
I have changed both sets of batteries. Turned them off and back on multiple times. Only reason I am able to ask this question is because I'm using my phone. I need my computer back. No I don't have a wired mouse or keyboard laying around. The mouse isn't registering or moving on the screen. The keyboard was working until I tried turning it off and back on. Now nothing is working.
Info:
iMac (27-inch Late 2009)
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Apr 10, 2009
I am having a very 'strange' variant of the bluetooth keyboard and mouse disconnects.
I use the new thin Apple wireless keyboard and wireless mighty mouse. I have the lates Mac Mini 2Ghz, 4 GB RAM, Leopard 10.5.6
While I use the computer it can occur that the mouse and keyboard suddenly stop responding. The battery charge is full on both of them and the Keyboard or Mouse Disconnected Dialoge does not appear.
Turning the keyboard or mouse off and on again does not fix this. However, if I hit the power-switch on the Mac Mini to bring it into sleep mode, I can then hit a key on the bluetooth keyboard to wake it again, and all is fine.
What could be the problem?
Btw: I have never had this problem with my Macbook Pro 2nd Gen (2.33 Ghz C2D), Leopard 10.5.6.
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Oct 22, 2009
I've found many different explanations to why bluetooth on my Macbook would 'overheat' and then disconnect from all devices, only to show 'Bluetooth Not Responding'.
I was wondering if anyone has found a fix to this problem. I'm current on all updates running Snow Leopard. Normally, the bluetooth keyboard and mouse works for up to 5 minutes or so, but then loses its connection until it 'cools down' and then this process just repeats. The laptop is currently on a cooling fan and rarely needs the internal fan to even kick on so not sure what else to do.
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Jun 17, 2012
I loaded a linux iso on a usb. Loaded it on a reboot. It may have been corrupted or something, because it did not load correctly. I rebooted the computer again and now the bluetooth keyboard and mouse will not connect.
Info:
MacBook Pro, iOS 4.3.3, Application "TurboCollage"
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Dec 5, 2009
Clicking with the left and right mouse buttons doesn't seem to be working properly. I first realised this when a message box warning me of low disk space popped up and I couldn't click on OK. Scrolling with the ball works, as does clicking with it. I restarted my iMac and removed the batteries from the mouse for a minute, but all that happened was that left and right clicks started acting like middle clicks. A wired mighty mouse works fine. I've tried cleaning it by turning it upside down and rubbing the ball on paper and a clean damp cloth, no change.
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Jul 7, 2010
Is it a substantial amount? Considering going magic mouse.
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Aug 4, 2010
had my macbook in for repair a few days ago, so prior to that I wiped it and restored everything afterwards with time machine.
just id a bluetooth firmware update as well, but for some reason it fails to connect to my wireless keyboard. no trouble with the wireless mouse.
I get this message:
then I enter a password, it says 'finalizing pairing' but then the window disappears and nothing happens
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Feb 27, 2009
I have a unibook macbook that I wanted to get a wireless keyboard and mouse for. I love the design of the wireless keyboard so I got that one, but I got the Microsoft bluetooth 5000 mouse instead of the mighty mouse due to a few of the poor reviews floating around.
Anyways, so they both arrived today and I set them up, but I am having the most aggravating problem. When they are both connected at the same time, the mouse is jerky, slow to respond and generally irritating to use due to its sloppy and jerky movement. I ran through lots of troubleshooting steps..
Using the latest MSFT drivers for the mouse=no help
using steermouse = no help
But then things got really weird, so the mouse works PERFECTLY if I disconnect the wireless keyboard from the mac. Not turn it off, just disconnected. So I installed both on another machine thinking that maybe its a bluetooth bandwidth issue, nope, both devices work perfectly on a vista machine. So I grabbed another older bluetooth mouse and paired that with the keyboard on the macbook, THAT mouse works perfectly.
So basically, every other single combination (mouse but no keyboard on the mac, older bluetooth mouse and keyboard on the mac, mouse and keyboard on the vista machine) work except for the one configuration I want (keyboard and new mouse on the macbook).
Software is up to date on the macbook as well. I am about to tear my hair out. My first instinct is just that the drivers are bad on the MSFT mouse for OSX, but remember it works perfectly on the macbook if the keyboard is not connected at the same time, (yet its not a bluetooth bandwidth issue bc it works perfectly with the keyboard on teh vista machine).
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Jun 17, 2009
I know this affects iMac users than any other product so I thought it would be worth mentioning that Apple has released a Bluetooth firmware update found in Software Update: This update provides bug fixes and better compatibility with the Apple Wireless Mighty Mouse and Apple Wireless Keyboard. It installs on all Macintosh systems with Bluetooth based on the Broadcom chipset. Those who are having trouble, download and note any improvements for others who are having the same problem.
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Jul 3, 2009
So after upgrading to a mbp as my main machine, I retired my old imac to the bedroom for media center duty. I've got things close to how I want them with front row and plex doing most of the dirty work. For my planned use, no keyboard or mouse are needed. A combo of the apple remote and snatch on my itouch are doing quite well. The problem is, if I turn the machine off, it sees no mouse or keyboard over usb, and attempts to find them over bluetooth. Does anyone know how I can get rid of this? I've tried just turning bluetooth off before shutdown, but this doesn't seem to solve it. This is REALLY annoying, as I'd prefer to keep the machine off more often rather than having is sleep all the time.
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May 22, 2012
My wireless mouse and wireless keyboard are not working... My bluetooth connection must have been lost, yet I can't do anything to fix it because I can't use keyboard or mouse.
Info:
Mac Pro
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Jan 4, 2009
i got a kensington bluetooth usb 2.0 adaptor since my mac pro desktop does not have boothtooth...
when i reboot or lose power to the computer, i lose the connectivity of the keyboard when i turn on the computer back on...i cannot find any downloads or help from kensington nor apple..
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Nov 4, 2010
Ok, My roomate just got an apple keyboard to use with his blackbook. Its the new bluetooth aluminum one, without the numberpad.When connected to his computer, it acts like a mouse.... The "i" key clicks, i think it was 'G' moves the cursor, and will no type at all. The 'F' keys work, volume up, down, play pause.... those work. It will even eject, but will not type.
The funny thing? It works fine with my aluminum macbook....Both are 10.5.6
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