MacBook :: Firmware Update - Keyboard / Mouse Not Respond
Dec 30, 2008
I recently installed the firmware update for my MacBook and when I restarted the keyboard and mouse were both unresponsive. Even my USB wireless mouse wouldn't work. I am probably going to take it into an Apple Store tomorrow. Oh, and also I booted Windows and my trackpad and keyboard are working fine (How I'm writing this now). Being the retard I am I guess I might have held the power button down. I tried taking the battery out and holding the power key for 10 secs - no use. I tried turning the MacBook on and holding down select+command+P+R (constant boot) - no use.
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Jun 17, 2009
I know this affects iMac users than any other product so I thought it would be worth mentioning that Apple has released a Bluetooth firmware update found in Software Update: This update provides bug fixes and better compatibility with the Apple Wireless Mighty Mouse and Apple Wireless Keyboard. It installs on all Macintosh systems with Bluetooth based on the Broadcom chipset. Those who are having trouble, download and note any improvements for others who are having the same problem.
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Mar 24, 2012
I just ran the latest firmware update for my 2011 mac book pro and after it installed it now won't start up, only getting to the gray screen before freezing there.Â
I've tried all the on line solutions I can find on Apple's site, but no luck.
Info:
MacBook Pro
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Apr 20, 2010
I managed to get my hands on my new baby last Friday, new MBP 17" i7 with anti-glare! My wife also has a 2009 uMBP 13", which I have been using since Xmas while waiting for Arrandale! I use a stand with a apple wireless keyboard and wireless magic mouse. I have been having problems with the new 17" machine - the mouse and kb work fine for about 30 mins then the mouse gets really slow and jerky and the keyboard gets slow as well and starts displaying double / triple keys when typing etc. The only way to resolve the problem is to reboot. If I unpair the mouse and keyboard and repair this doesnt fix it - only a reboot works. I phoned apple care and they instructed to create a new test user, which I did - same problems.
Reinstalled OSX (machine was only 2 days old though!), and this didnt fix it. So, I took the machine back to my Apple Retail store and swapped it for a new machine. Finally finished setting it up again yesterday, and the problem started AGAIN - So it would seem that unless I have had two faulty machines (highly unlikely) it must be software related? I have been trying to work out what might be causing it - but running the machine without Parallels, Little Snitch, 1 Password, things which I thought could have been related to the problem. I basically ran the same system on my wifes 13" before I got the new machine and I had no problems with the mouse and keyboard. I have also changed the batteries on both the mouse and keyboard.
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Jun 7, 2012
My PowerMac G5 won't recognize the display most of the time, and when it does, the USB keyboard and mouse are not recognized, so I can't communicate with the computer.
Info:
PowerMac
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May 28, 2012
I recently updated to Lion Server 10.7.4 on my MacMini 5,3 (Mid 2011). Now whenever I use Lion Recovery (Ctrl-R at boot), the keyboard does not function. The mouse cursor moves around, but clicking the mouse button has no effect. I am unable to run any of the utilities (recovery, disk utility, etc.) and I am forced to press the power button to turn off the computer.Â
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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May 28, 2012
I recently updated to Lion Server 10.7.4 on my MacMini 5,3 (Mid 2011). Now whenever I use Lion Recovery (Ctrl-R at boot), the keyboard does not function. The mouse cursor moves around, but clicking the mouse button has no effect. I am unable to run any of the utilities (recovery, disk utility, etc.) and I am forced to press the power button to turn off the computer. I had no problems before 10.7.4.
Info:
Mac mini Server (Mid 2011), Mac OS X (10.7.3)
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Sep 1, 2014
I have a '08 MBP that has the spinning beach ball showing up in all the apps during use and everything runs slower.Web pages take 5-10 seconds to load.Lightroom photos take 5-10 seconds to load. Commands and mouse selections take 4-5 seconds to respond.It slows down even more with an external monitor being used.The fan runs high 85% of the time.
Hard drive was replaced with an SSD about 2 years ago, which calm HD noise.The HD has 15.5 GB left right now, but the beach ball problem has been there even with half the HD full.This issue occurs even with only 1 app running. For instance, I'll shut all apps except one application, and it still drags, whether that one app be Safari or LR.Â
I realize the MBP is older, but it used to be very responsive with the same apps. Never used to see the beach ball during app usage, only at startup of app if anytime.
I believe the RAM is maxed out for what this machine can handle at 4GB, but again, the system didn't slow down before. I believe the problem may be some processes running in the background that are dragging down everything, but not sure what to look for. Â
Here is the EtreCheck:  Hardware Information: ? MacBook Pro (15-inch 2.4/2.2GHz) (Verified) MacBook Pro - model: MacBookPro3,1 1 2.2 GHz Intel Core 2 Duo CPU: 2 cores 4 GB RAM Video Information: ? GeForce 8600M GT    - VRAM: 128 MB Color LCD 1440 x 900 Cinema HD 2560 x 1600 System
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Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Mar 3, 2012
Superdrive Firmware Update 3.0 fails each time, /Applications/Utilities/SuperDrive Update.app asks me to quit all apps and try again which I did but of no. I also retried with a reboot.
Info:
MacBook, Mac OS X (10.6.8)
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May 16, 2012
I just downloaded the latest software update for my 2011 MBP, still using 10.6.8. My desktop loads, but nothing will open or otherwise respond to keyboard or trackpad inputs.
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.6.8)
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Jun 26, 2014
bluetooth on my 2013 MBP. I have a magic mouse and it randomly stops responding. At first I thought it was a problem with the mouse itself. I changed the batteries,To solve the problem and to get the mouse to work again, I have to actually restart my computer. Â
Then I realized that when my magic mouse acts up, if I open the Bluetooth preferences, in the spot where the name of my computer should be is this weird message that says "do not localize, name not available" So I've finally realized that the problems I'm having aren't with the mouse but actually the Bluetooth in the computer, either it's a hardware issue with the Bluetooth hardware or the driver is defective. Again, when I restart, I'm able to use my magic mouse again. And when Bluetooth is acting up, when I do try to open Bluetooth preferences, I get the beach ball and everything starts to hang. Â
I'm attaching pictures of what the Bluetooth preferences screen shows under normal operation with the name of my MBP and showing the mouse is connected and a picture of what the Bluetooth preferences window shows when it's acting up. Is the Bluetooth defective?
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Jan 2, 2011
So a friend spilled some liquids on his new macbook pro 13 5,5.Unibody The keyboard no longer worked, the hd was fried, so he gave it to me and switched to PC's . I replaced the HD, and connected an external keyboard.
Luckily nothing else was effected and it powered up. What I find strange is that the back light still works although NONE of the keys do. The power button and the trackpad still work as well.
I have accepted that I have to purchase a costly top case, but could i not just replace the keys?
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Oct 20, 2009
A colleague of mine's MacBook Air (rev b) has suddenly started having an issue with its keyboard - the middle row of keys doesn't response. She has tried rebooting, etc, and the problem continues. No liquid has spilled on the keyboard, and there's no aesthetic reason.
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May 5, 2012
I have a macbook pro (i7) 13'', everything was working properly, but out of a sudden the keyboard is dead & won't respond to anything, now I can't login. I restarted it many times but still the same problem.
Info:
MacBook Pro
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Jun 18, 2014
Happened all of a sudden. I tried to restart, and now I am stuck at the login screen, as i can't type my password.
I suspect it to be some sort of accidentally triggered numlock like function.
When i hold down the fn key and pres 54 a symbol is entered (but i can't see which, as it is in my password box), and also when i hold fn and hit s and g simultaneously, the whole text is highlighted.
Info:
MacBook Pro (15-inch Mid 2010), iOS 7.1.1
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Feb 28, 2008
Yesterday I had a Leopard software update which included new keyboard firmware. I did the update and the keyboard continued to function normally. This AM I booted my MacBook Pro and discovered the keyboard no longer responds to inputs. However, the MB does responds to an external USB keyboard.
Now I don't know if I have a sudden hardware problem or the MB keyboard is not working as a result of the firmware update. Has anyone else experienced a similar problem? Can I go back to the earlier revision of the keyboard firmware?
Hmmm - while writing this I just realized I have a bootable image of my system made a few week back on an external drive - I'll have to try it.
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Oct 30, 2007
Yesterday I restarted my PowerMac G5 (dual 2.7Ghz) as normal. When it rebooted my system wouldn't respond to mouse clicks. I can move the pointer around the screen and the system even responds to mouseover events (e.g. the text when you move over an application in the Dock) but it won't respond to clicks. Funny thing is, I tried VNCing in from another computer on my LAN and clicking DOES work from there. I've taken the obvious step of repairing permissions, to no avail. I'm using 10.4.10 and wasn't doing aything unusual or stupid beforehand as far as I know.
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Jun 4, 2012
Can not get the mouse to respond on new imac
Info:iMac
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Jan 7, 2010
i put new batteries in this !@#$%^&* mouse (it goes thru a set every week) and the comp sees it but the mouse refuses to function...yes they're in right yes the light comes on yes i did all the panels etc...also , when i go to the bluetooth panel i find one of my idiot neighbors has a leaking cellphone that keeps trying to connect with my computer.so after 5 weeks with this thing the mouse is already malfunctioning .
does apple make anything that works the way its supposed to ?
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Jun 14, 2009
If rev C runs the GPU at a higher speed and hw otherwise is the same as rev B then why couldn't Apple release a firmware update to let rev BGPU rum faster as well?
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Dec 9, 2009
Just got this through Software Update. More info here:
[URL]
Quote:
About MacBook Pro EFI Firmware Update 1.8 This update eliminates the noise made by the optical disk drive during system startup and wake from sleep on MacBook Pro computers. When installation is complete, run Software Update again, and install SuperDrive Firmware Update 3.0
To complete the firmware update process, follow the instructions in the updater application (/Applications/Utilities/MacBook Pro EFI Firmware Update.app). The updater will launch automatically when the installation is complete.
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Mar 29, 2012
After starting up my Mac Pro, I notice slow start up, and that the mouse does note respond for several minutes.
Info:
Mac Pro, Mac OS X (10.6.8)
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Oct 8, 2010
[URL] MacBook SMC Firmware Update 1.4 is available either through Software Update or via direct download, and is applicable to the following models:
MacBook (13-inch Late 2007)
MacBook Pro (17-inch, Early 2008)
MacBook Pro (15-inch Early 2008)
MacBook (13-inch, Early 2008)
MacBook (13-inch, Late 2008)
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Dec 13, 2010
I finally brought the 13in macbook air. What are some good softsleeves for macbook air 13in. I want a soft sleeves that fits perfectly with macbook air and below $30. Is it possible?off topic: this is my first mac computer, how do I update the firmware to 2.0?
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Jun 22, 2009
After the update, my MacBook Pro is extermely sluggish. Prior to the update, I was zipping along like most happy MacBook Pro owners. After the update, I constantly see the dreaded beach ball when doing almost anything with the laptop, Safari pages take longer to load, etc.
It's almost as if the udpate had the opposite effect and actually throttled down my WD 500GB HDD performance to a large degree.
Like I said, prior to the update all was good. I've been searching to see if there is a way to revert back to the previous firmware to validate that the update caused the problem but I haven't been successfull in finding anything yet.
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Jan 8, 2010
I currently have version 10.6.2 update for my macbook pro and after updating the EFI firmware update to 1.8 I get an annoying pop up every time I start the computer. I checked for any additional updates to see if it will go away, but I seem to have all the updates. Is there anything I should do to get rid of this pop up? Pop-up window reads: your computer's firmware is up to date with version 1.8 of the macbook pro EFI firmware update.
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Feb 23, 2012
Just downloaded new firmware at suggestion of my auto-update app. Since loading, the computer has been trying to reboot for over 45 minutes so far. Grey screen w/ Apple logo and spinning grey wheel...The firmware update info says not to turn off, unplug, etc until rebooted.
Info:
mbp, Mac OS X (10.5.2)
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Feb 29, 2012
Installed the 2.8 firmware update on my late '08 macbook pro and after restarting it, it would just beep 3 times and not start up. I pulled my 8 gig kingston ram out, repositioned back and still the same issue. Slapping in the original 4 gigs of apple ram, it will start up and work fine though. Is there a fix to get the 8 gigs working again on the machine?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Apr 1, 2012
MacBook Pro EFI Firmware Update 2.8 does not install. I was prompted several times to install and restart (MacBook Pro late 2008) and authorised it each time. In every case, the update was proposed again when Software Update checked. I have OS Lion latest version installed. What to do about this bug?
Info:
MacBook Pro, Mac OS X (10.7.2), photos in Sony Cyber-Shot .jpg
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Apr 23, 2012
Are there any known compatibiity issues with booting from an OS 10.6.x drive after installing EFI Firmware Update 2.5?I am running Lion (10.7.3) on my MacBook Pro (13-inch, Mid-2010) but have held off installing the firmware update because being able to boot from a 10.6.x backup drive is more important right now than internet-based Lion recovery. If there's no issue booting 10.6.x (and running apps), then I will go ahead and install the firmware update, otherwise I'll wait awhile longer.
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)
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