Software :: "Mail" Updates Erases "Accounts" Information?
Dec 5, 2009
Every few months Apple sends out an update of their "Mail" program. Every time this happens all of my email accounts disappear and I have to create them all over again from scratch along with my preferences settings. Why does this happen and is there a fix/work around for this? Why don't your "accounts" just port over to the new, upgraded version of mail? I don't get it.
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May 6, 2012
Recently i udgraded to Lion. It would not take my existing AppleID so i had to create a new one. Now i can't get my old information to go to the new account. I only want and need one. this is becoming worse than windows upgrade
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Mar 25, 2012
How do you delete all private information and iTunes accounts of iMac when wanting to sell,
Info:
iMac, Mac OS X (10.6.7)
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Dec 3, 2014
I had an iTunes account before I got my MacBook Pro and they have different IDs. The first account has all my purchased music and I would like to use it with my new computer. When I try to download music of the previous account from the Cloud, I get the message that the iTunes account information differs from the computer. Can the first account be edited, or can the two be merged without losing anything or having to buy again?
Info:
MacBook Pro, OS X Yosemite (10.10)
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Mar 20, 2012
Got a suspicious email wanting security updates on my bank accounts. Didn't use the link in the email & didn't knowingly download anything from the email. Went to another server & accessed my bank account to get an address to forward the email to. Went back to my mail & found that the suspected phishing email had vanished. My bank says I most likely got a virus from the email, thinks my account(s) has been compromised & advised me to scan my computer for malware before trying to go to my account again.My Software update shows I have the latest security, I never got a message advising me of suspicios sites or downloads. So how do I check for a virus or malware???Â
Info:
iPad 2, iOS 4.3.3
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Oct 23, 2009
Yesterday I erase the windows partition on my macbook pro through bootcamp.
Then I restart my mac and it tell me "no bootable device ...". If I press alt button during the starting, I can see my mac partition, but when I choose it, it's impossible to access.
Unfortunately my Leopard install disk doesn't work anymore (really really strange, it's perfect without any scratch) and I can only use a old tiger disk. So I can see that it's no more present any startup disk!!! Bootcamp deleted my mac startup disck.
Through the terminal I can see that alls my data are presents!
Suggestions? I guess the only way to restore my mac it's to buy snow leopard and re-install the system saving the data.
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Mar 14, 2012
When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6.
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May 21, 2012
When I leave my computer for 10+ minutes, when I come back and use the mouse it erases the screen that I am mousing over. The only way I have been able to fix is to reboot the computer. Macbook Pro. OSX Lion. This happens both for my external logitech mouse and the built-in mousepad motion.Â
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 24, 2012
I have two accounts on mail. When I send it through my business account it shows that it is going thru this account (at the bootom I select that it on my business account) but when I receive the e-mail it goes back to my hotmail account? Why is it switching over and how I can I get it to send with my business account?
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Jun 25, 2012
I need to get all three of my e-mail accounts in one e-mail browser. Which is easier, moving my two Pop 3 accounts to Mac Mail, or moving my [URL] account to Office Entourage or Outlook?Â
Info:
MacBook Pro
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May 20, 2012
I get "timed out" and "connection refused" when trying to get mail with T-bird 12.0.1.Server Settings: Server Type: IMAP Mail ServerServer Name: imap.mail.me.comPort: 993Username: (my iCloud email address)Connecion security: SSL/TLSAuthentication method: Normal password iOS: 10.7.4 (Lion)Mail works fine with browser and iPad.
Info:
MacBook Pro and Mac Pro (mid-2010), Mac OS X (10.6.2)
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Apr 24, 2012
I'm running OSX 10.7.3. I've been using Microsoft Entourage 2008 for my mail client but have recently encountered a problem - upon opening Entourage I get an error message that says, Microsoft Sync Services has encountered a problem and needs to close Regardless of what block I click on the error message will not go away and comes back within 10 seconds or so.I want to start using Mail, but I want to import the mailboxes I have in Entourage. In Mail, when I go to import from Entourage it does not work it says it cannot find the mailboxes in Entourage.Is there another way I can do this import? I don't know where the mailbox files for Entourage or Mail are located.
Info:
Mac Pro, Mac OS X (10.7.3), 9 GB memory
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Jun 5, 2012
Using Macbook Air, get low battery warning. Finish what I'm doing, close screen at 0:00 remaining time. Apparently it didn't sleep in time before battery drained completely, since when opening after plugging a minute or two thereafter it went into cold restart. (Btw, I've had the machine just shut down instead of going into deep sleep on low battery a few times before, would like to fix this too...)
All my programs reopened, except Mail loaded the "Welcome to Mail" splash screen, with my name and one of my email addresses autofilled, but none of my regular accounts. I canceled and it closed. Repaired permissions, verified disk, no problems. After searching the forums, turned invisible files on, fired up my Time Machine backup, and restored a recent pre-crash version of Mail preferences plist in user/Library/Preferences. Start up Mail again: same "Welcome to Mail" splash screen.
Called Apple Care, they wanted me to do a full restore from Time Machine backup. But my backup is a week old and I will lose data not covered in the meantime--I still want to find a way to get Mail back working without doing this. The only other suggestion was clear caches, restart, try again. I fired up Onyx, executed maintenance scripts, rebuilt Mail's envelope index, cleared system and user caches, and still no dice. Â
how to get Mail to recognize my old preferences plist instead of heading straight to the splash screen? To restore to all my email again without a full restore from week old back up?
Info:
MacBook Air, Mac OS X (10.7.4), 13" 2.13 C2D 4GB ram
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Dec 15, 2008
I've been using Mail with my .mac account, and this morning tried adding my hotmail and gmail accounts to it. Unfortunately, Mail pulled messages from all three accounts and dumped it into one inbox. Is there a way for me to separate it - so that I have one inbox for one account, another inbox for another account?
I want to keep the mailboxes separate because I use them for different things (work vs home vs general internet shopping, junk mail, etc.), and don't want to miss a work message while mass-deleting junk mail, for example.
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Sep 18, 2009
I'm experiencing a really weird issue since upgrading to SL. I have a gmail account (working fine) and several POP accounts including YMAIL. This is what is happening, every few days or so. The POP accounts are refreshing the exiting mail in the inbox and marking them as unread (for no apparent reason) Not all but the vast majority of existing messages.
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Apr 16, 2012
I bought 3 email only accounts along with the family pack in mobile me (when it was dot mac) long time ago I paid for these for several years, then mobile me came in with Aliases, but my mail only accounts were tied over as legacies, and I continued paying for them in mobile me. They are 3 ----------@mac.com addresses, and are important to keep. What will happen in iCloud? am I going to loose these addresses - which would have a major impact on my "digital lifestyle" I really need to know how to keep them not figure out how to live without them! Then also I have two email addreses/accounts as part of mobile me family pack, wife has two also, Son has one. Does each of these accounts need migrating over to iCloud?What if two of these are the same person on the same Mac(s)Â
Info:
A lot of Apple items in the menu !!
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Apr 23, 2012
one of my kids changed my password, and now i can't access my mail accounts.
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Aug 19, 2010
I am trying to set up two gmail accounts in the Mail application of my new Mac Book Pro, but it won't allow me to take one of them online.One connects perfectly, but the other, it says i have to "verify the settings for the account". when i click "take all accounts online", it still fails to connect.Both appear to have the same settings in Preferences, and my system is fully up to date with upgrades.
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Apr 17, 2009
My wife and I just gave up our PCs for Macs after a whole lot of frustration and are loving the Macs. I have a couple questions regarding mail. We both use hotmail and I are unable to change our e-mail addresses. Is it possible to add our hotmail accounts to the mail program that came installed on the Mac? If not, are there any programs that we can download that will allow us to access our mail accounts more quickly than logging into hotmail?
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Jun 19, 2008
because I accidently deleted one of mine from Mail.app.
My school has recently migrated its e-mail from Lotus to Gmail. And getting the e-mail to work with IMAP in Mail.app seems to always be a bitch! I was trying to clean up my failed attempts at getting an Mail.app to sync with my school's Gmail account.
So, is it still possible to recover those deleted files?
No, I do not have time machine.
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May 14, 2012
i did not back it up on time machine and cannot find the dic that came with my computer. I have a macbook snow leopard
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Jun 6, 2012
After a recent OS upgrade my Mac Mail no longer access my POP email accounts. Both worked perfectly before this.Â
Info:
Mac Pro, Mac OS X (10.7.3), 24" Cinema Display
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Jun 21, 2012
I use Mail, and have two accounts - one is POP and one IMAP. The one I use most is a gmail IMAP account. I've been sending and receiving e-mails all day, but suddenly both accounts are offline. Mail asks me repeatedly for the password, but when I put it in it doesn't accept it. I went online to gmail and find that the sign on and password still work and can see my mail there, but I want to get it in my computer.
Info:MacBookPro, Mac OS X (10.6.8), Bought it in 2009
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Jul 1, 2012
Today, I can not get any mail from my mail accounts becaue no accounts are listed. I migrated to iCloud, but it didn't do any good. Mail.app is now useless and I have no way to send or receive email.
Info:iMac, Mac OS X (10.6), Also uses an iPad
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Aug 19, 2009
First of all, it's set up with IMAP Gmail and if I quit and restart it, it syncs with Gmails servers and respects what I've read, deleted and sent from other places (such as my iPhone), but won't do that while the application is open. If I leave it open all the time, it never updates. What up wit' dat? Secondly, I've emptied out the Inbox into another mailbox called 'Old Unsorted' which I'm filing away bit by bit, so that the Inbox could remain fairly empty most of the time, ideally to speed it up a bit. But when I open the application, and indeed even when it's sitting idle, the title at the top of the window says "Inbox (4294956420 messages)" when in fact there's about 7 in there. If I delete one, the total goes down by 1, so what's going on? Also it rarely ever BINGs when I get new Mail these days. Occasionally it does, but not often. System is totally up to date, Software Update-wise.
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Nov 7, 2010
I signed up for a mobile me trial and I enable mobile me syncing on my iMac, iPhone, my girlfriends macbook and iphone. Now the problem is my imac has her bookmarks and her macbook has mine. We also have each others mail accounts on our computers. How can we change this back the way it was so we don't have each others mail accounts and we each have our own bookmarks on our own computers?
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Jul 14, 2008
I have an Apple laptop and an Apple desktop. Both are running 10.5.4 and have the MobileMe 1.1 s/w update.
On the laptop, I've set up my Mail accounts, contacts, keychains, bookmarks, etc. as I want them.
I access MobileMe in System Preferences and indicate I want all data on MobileMe replaced by the data on my laptop.
As soon as the sync has completed, I access MobileMe in System Preferences on my Desktop and indicate I want all data on my desktop replaced by the data on MobileMe. Unless I'm missing something, the laptop, MobileMe, and the desktop should all by in sync at this point.
Without touching either computer or accessing MobileMe, I'll get a message on my laptop and/or desktop within an hour telling me that more than 5% of my Mail accounts have changed and asking me what I want to do. If I look at the details of the change, the before and after views of the account are absolutely identical. I've tried resetting the sync history via iSync but that doesn't help. I really don't want to alter the changed percentage that triggers the message because it could be useful for Contacts, etc.
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Feb 16, 2009
I've come across a strange problem that I'm not sure if Mac Mail will be able to deal with natively. Basically, I have several contacts in my address book that have 2 addresses; work and home. I also have 2 mail accounts set up; my work account and my home account. I've run into a few problems at work when I'm sending email to colleagues as it was auto-selecting their personal addresses when I typed in their names. I managed to fix that but now when I send mail from my personal account, the auto-select chooses their work email first so I have to scroll down to choose their personal account.
Is there a way of getting mail to understand that if I'm sending mail from my personal account, then "home" addresses should show up first in auto-complete but if I'm sending from my work account, then "work" addresses should show up first? I understand this is probably a bit of a long shot without a third party tool but thought it best to ask!
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Apr 15, 2009
I've only really used Mail in a very basic way - for reading email from three email accounts, one work, two Gmail. I've never attempted to organize things in any way. However, I want to clean things up a bit now. I'm getting a lot of work emails - I'm a journalist - and I want to organise them based on which article they relate to. I presumed the easiest way to do this would be to create a folder (a 'Mailbox' I take it, Mailbox > New Mailbox) and drag the relevant emails to the corresponding folder. However, when I do this the emails no longer appear in my overall Inbox, so when I search the Inbox, they don't appear. I've had a quick look around the Preferences, but can't see a simply option for changing this. Am I going about this the right way organising using Mailboxes? Or is there a better way perhaps?
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Oct 27, 2009
I need to be able to access several different email accounts at any particular moment in the day. I need to know when new mail comes in, I need to be able to reply from each account separately. Fairly straightforward really eh?
I dont particularly get on with Apple Mail. I find it crashes fairly frequently and really struggles when I am out and about using the mobile dongle.
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