OS X :: Mail Bug / Rules Don't Apply To Previously-read Messages

Nov 12, 2010

I just tried to make the switch from Entourage to Mail, but there is a major bug in Mail's handling of rules that has sent me running back to Entourage.

Mail will NOT apply any rules to messages that appear in your inbox, if you've already read those messages on other devices, such as your iPhone.

If you?ve already read an email on another device (such as your iPhone), then Mail will NOT apply ANY incoming rules to that message when it shows up in your inbox. Every other email program on the planet that I know of ? including Entourage and Outlook ? ALWAYS applies rules to messages that appear in your inbox, whether or not you?ve read those messages on other devices.

I really wish that Apple would fix this bug.

Does anybody have any ideas on how to workaround this in the meantime?

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OS X V10.7 Lion :: Applying Rules To Incoming Read Messages?

May 16, 2012

All of my email accounts are IMAP accounts.It seems like Mail won't automatically apply rules to new messages that appear in the inbox, if those messages were previously read on another device. It seems like Mail will only apply inbox rules to a new message if it comes in as "unread". For example, if I was reading some email messages in my iPhone's inbox, and then I come home and turn on my Mac and launch Mail, all of those messages show up for the VERY FIRST TIME in Mail's inbox. But none of the rules are applied to those messages, because I've previously read them somewhere else. This seems to be either a bug in Mail, or a poor design choice in Mail. Is there any way to FORCE Mail to apply rules to all incoming messages that appear in the inbox, regardless of whether or not they were previously read on another device? 

Info:
MacBook Pro (17-inch Mid 2009), Mac OS X (10.7.4), 8 GB RAM, 750 GB HD

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Dec 6, 2014

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I want to do it this way so that I can get a local copy of my mail and also have a copy in the cloud for viewing with my mobile devices.  I eventually delete all the iCloud mail and archive the mail in local folders offline.  So it would be nice to be able to get the two copies of new mail in the cloud and locally to work. 

Info:
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Jun 16, 2012

I am using OSX Mail and a me.com address, via O2 broadband in the UK. About once a day, Mail, apparenty randomly, reloads dozens of recently read and deleted messages. So, just now for example, I appear to have 68 new messages, and it's all stuff I've dealt with already, some of it is in the InBox and some is filed in other Mailboxes - doesn't seem to make any difference. So now I'm getting duplicates and probably throwing out items I meant to keep. 

This is just happening on my desktop iMac and is not replicated on my iPhone or Macbook Air. It feels as if the sync between the iMac and iCloud is somehow corrupting, if that's possible. 

This has been going on for a few weeks and so isn't getting better on its own (as I have read in other postings). It also doesn't seem to be linked to any other event. The iMac is on all the time, either in use or asleep, and maybe gets restarted once a week. 

I am wary of deleting things from the Library in case I either lose ALL my mail or it decides to replicate every message in the archive. 

Info:
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OS X V10.7 Lion :: Rules Apply To Multiple Accounts?

Apr 17, 2012

I have 3 mail accounts (POP), and very often I receive mail that has been sent to the wrong accountI have therefore implemented one rule that has multiple conditions (based on sender, or subject, etc) and basically instructs mail to move said message(s) to account #3 however after I set up the rule, selected my all my messages in acct #1 and ran the rule I noticed that some messages were sent 20 times (I kid you not) to acct #3. How can I isolate a rule so that it only applies to a specific account? Else said, how can I be sure that the rule does not trigger a giant feedback loop? 

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Mar 7, 2012

I have set up my email account in Entourage and in Mac Mail. It is a Rackspace email account. I can retrieve messages from my email account in both programs. When I read a message in Mac Mail, it immediately disappears after I close the message. The messages remain in my Entourage inbox. In other words, after they are read, POOF! it's as if they never existed in Mac Mail.  

Is there a setting I am missing? why this would happen in Mac Mail but not Entourage? 

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Mar 26, 2009

I've been running all of my emails through my iPhone since it was released. Just recently I picked up a new Mac Mini as a work machine, and I set up Mail to handle all of the same accounts as my phone, with the thinking being that I can read and respond to messages when I'm at the computer, and when I step away, be able to read the remaining emails on my iPhone.

What my problem is, however, that both my Gmail and Hotmail accounts don't seem to "sync" properly between the phone and the computer, meaning that mail that I've read or deleted in Mail on the Mac Mini don't show up as being read or deleted on the iPhone, and vice versa.

I don't want to have to delete a message on my phone if I've already taken care of it in Mail.

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May 10, 2012

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May 5, 2009

im using Mail to recieve my hotmail messages and im trying to find a way to avoid having a hotmail inbox with hundreds of unread emails since they're all being sent to Mail.

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I have tried having both of these rules combined into 1 and have the same results.

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one
two
three
four
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Nov 15, 2010

There is a bug when it comes to rules in Mail in 10.6.4 and 10.6.5 (and possibly earlier versions of Mail as well).

Here are the steps to reproduce the bug:

1. Make sure you have an IMAP account in Mail.

2. In your IMAP account's Mailbox Behaviors, UNCHECK the box that says "Store draft messages on server". This ensures that your draft messages will be saved locally on your Mac instead of on your IMAP server.

3. Create one new rule that would ALWAYS be true of ANY new message that you would be creating in mail, such as:
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OR
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4. The action that the rule should perform is:
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Make sure that you're NOT setting a BACKGROUND color, but rather that you're setting a TEXT color.

5. Save the rule.

6. Now, create a new message and start typing.

7. Save the message as a draft once.

8. Notice that the message shows up in your Drafts folder with the text color applied that you set in #4 above. This actually is a small bug right there, because rules shouldn't apply to messages in your drafts folder, but this first bug is not a big deal.

9. Continue editing the message.

10. Save the message as a draft for a 2nd time.

11. This is where the major bug takes place. Look in your Drafts folder. Now, your message has shown up in the list of Drafts message with the BACKGROUND COLOR of the subject changed to the TEXT COLOR that you set in #4, which makes the message unreadable if you had chosen a dark text color. Even though you specified a TEXT color, Mail incorrectly applied a BACKGROUND color to the message. This is completely annoying if you're working on a bunch of drafts, because you can't even read the names of the drafts that you're working on without individually opening them up.

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Mar 23, 2009

My system administrator has convinced me to try OS X Mail rather than Outlook. I believe that Outlook, while having its warts as a mail client (due to its MS heritage), does have a great deal of power that is unappreciated by those who have not used it.

In any case, I am running into some of those limitations. The rules capability appears far more powerful in Outlook.

I need to implement the following rule:

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Subject contains D or E or F
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Can this even be done? I am willing to have multiple rules to unwind the logic, but I am not convinced it will get the same result.

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Nov 15, 2010

There is a bug when it comes to rules in Mail in 10.6.4 and 10.6.5 (and possibly earlier versions of Mail as well).

Here are the steps to reproduce the bug:

1. Make sure you have an IMAP account in Mail.

2. In your IMAP account's Mailbox Behaviors, UNCHECK the box that says "Store draft messages on server". This ensures that your draft messages will be saved locally on your Mac instead of on your IMAP server.

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OR
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Don't create both of those rules... just choose one.

4. The action that the rule should perform is:
"Set Color of text (choose a color)"
Make sure that you're NOT setting a BACKGROUND color, but rather that you're setting a TEXT color.

5. Save the rule.

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7. Save the message as a draft once.

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9. Continue editing the message.

10. Save the message as a draft for a 2nd time.

11. This is where the major bug takes place.... after you've saved your draft for the 2nd time. Look in your Drafts folder. Your message has now shown up in the list of Drafts message with the BACKGROUND COLOR of the subject changed to the TEXT COLOR that you set in #4, which makes the message unreadable if you had chosen a dark text color. Even though you specified a TEXT color, Mail incorrectly applied a BACKGROUND color to the message. This is completely annoying if you're working on a bunch of drafts, because you can't even read the names of the drafts that you're working on without individually opening them up.

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Info:
MacBook Pro (15-inch Late 2008), Mac OS X (10.7.4)

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