OS X :: Major Bug With Rules In Apple Mail
Nov 15, 2010
There is a bug when it comes to rules in Mail in 10.6.4 and 10.6.5 (and possibly earlier versions of Mail as well).
Here are the steps to reproduce the bug:
1. Make sure you have an IMAP account in Mail.
2. In your IMAP account's Mailbox Behaviors, UNCHECK the box that says "Store draft messages on server". This ensures that your draft messages will be saved locally on your Mac instead of on your IMAP server.
3. Create one new rule that would ALWAYS be true of ANY new message that you would be creating in mail, such as:
"From contains (your email address)"
OR
"Sender is a member of group (name of a group that your own card is a part of)"
Don't create both of those rules... just choose one.
4. The action that the rule should perform is:
"Set Color of text (choose a color)"
Make sure that you're NOT setting a BACKGROUND color, but rather that you're setting a TEXT color.
5. Save the rule.
6. Now, create a new message and start typing.
7. Save the message as a draft once.
8. Notice that the message shows up in your Drafts folder with the text color applied that you set in #4 above. This actually is a small bug right there, because rules shouldn't apply to messages in your drafts folder, but this first bug is not a big deal.
9. Continue editing the message.
10. Save the message as a draft for a 2nd time.
11. This is where the major bug takes place.... after you've saved your draft for the 2nd time. Look in your Drafts folder. Your message has now shown up in the list of Drafts message with the BACKGROUND COLOR of the subject changed to the TEXT COLOR that you set in #4, which makes the message unreadable if you had chosen a dark text color. Even though you specified a TEXT color, Mail incorrectly applied a BACKGROUND color to the message. This is completely annoying if you're working on a bunch of drafts, because you can't even read the names of the drafts that you're working on without individually opening them up.
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Nov 15, 2010
There is a bug when it comes to rules in Mail in 10.6.4 and 10.6.5 (and possibly earlier versions of Mail as well).
Here are the steps to reproduce the bug:
1. Make sure you have an IMAP account in Mail.
2. In your IMAP account's Mailbox Behaviors, UNCHECK the box that says "Store draft messages on server". This ensures that your draft messages will be saved locally on your Mac instead of on your IMAP server.
3. Create one new rule that would ALWAYS be true of ANY new message that you would be creating in mail, such as:
"From contains (your email address)"
OR
"Sender is a member of group (name of a group that your own card is a part of)"
Don't create both of those rules... just choose one.
4. The action that the rule should perform is:
"Set Color of text (choose a color)"
Make sure that you're NOT setting a BACKGROUND color, but rather that you're setting a TEXT color.
5. Save the rule.
6. Now, create a new message and start typing.
7. Save the message as a draft once.
8. Notice that the message shows up in your Drafts folder with the text color applied that you set in #4 above. This actually is a small bug right there, because rules shouldn't apply to messages in your drafts folder, but this first bug is not a big deal.
9. Continue editing the message.
10. Save the message as a draft for a 2nd time.
11. This is where the major bug takes place. Look in your Drafts folder. Now, your message has shown up in the list of Drafts message with the BACKGROUND COLOR of the subject changed to the TEXT COLOR that you set in #4, which makes the message unreadable if you had chosen a dark text color. Even though you specified a TEXT color, Mail incorrectly applied a BACKGROUND color to the message. This is completely annoying if you're working on a bunch of drafts, because you can't even read the names of the drafts that you're working on without individually opening them up.
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May 23, 2012
I want to make some rules for some emails that I get. Let's say I get a email when someone resonds to a post I made on a forum and I don't want it in my INBOX. I made a folder for that particular forum. Â How to I make a rule so that all of those emails from that forum go in that folder instead of my INBOX?Â
Info:
iPad 2, iOS 5.0.1
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Jun 25, 2014
I would like to know if apple mail is supposed to sync both signatures and rules across devices.
I recently had to create 3 signatures on 3 separate devices and am now realizing that rules don't carry over from my iMac to my MBA or MBP.Â
if they're not supposed to sync (which makes absolutely no sense) hopefully apple will fix this in yosemite.Â
finally, i will say that, while being a huge apple fan (and would never switch to a pc), i've seen apple mail become one of those neglected softwares and have steadily gone on the decline in terms of features and consistency among devices that are supposed to communicate to one another.
All my devices are using osX 10.9.3
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Feb 4, 2012
I have a rule that copies an email to the ON MY MAC and then another that MOVES TO A FOLDER in Mobileme. They are in this order. The problem is when I quit Mail the Folder I am copying to is changed to the Mobileme folder so I end up with a duplicate. It doesn't change until Mail is quit. The other odd part, there one arragement like this that did savef at some point and works as expected.Â
I have tried having both of these rules combined into 1 and have the same results.
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Nov 19, 2009
It's on the top of my list right now. I tried closing it and restarting it and it still have a high memory count. It's higher then my firefox which has 30 tabs opened. Anyone know of it's designed this way? or I have too many RSS feeds? I only have 5 RSS with 1 Gmail IMAP account on it.
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Feb 1, 2010
Is it possible to use both AND and OR rules with Mail's [mail.app] mail rules? For example in Outlook Express I have a rule which says should: the message body contain ANY of the following words:
one
two
three
four
AND the account is <insert account name here>
THEN move to <insert folder name here>
However on Mail there seems to only be the option for ANY or ALL and if I apply ANY then it will also move all mail from any account which has the words one, two, three or four, not just from the account I supplied. In additional all other e-mails from the account supplied will be moved as well, even if they don't contain those words.
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Mar 23, 2009
My system administrator has convinced me to try OS X Mail rather than Outlook. I believe that Outlook, while having its warts as a mail client (due to its MS heritage), does have a great deal of power that is unappreciated by those who have not used it.
In any case, I am running into some of those limitations. The rules capability appears far more powerful in Outlook.
I need to implement the following rule:
From contains A or B or C
Subject contains D or E or F
Message contents contains G or H
Can this even be done? I am willing to have multiple rules to unwind the logic, but I am not convinced it will get the same result.
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Apr 14, 2009
Recently we brought a new mac and have set up entourage 2008.
We want a mail alert sound for all my incoming mail. We do not want the default ones that they have.
We downloaded a set of sounds for this.
What is the rule that we need to use to make these sounds work?
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Jan 2, 2010
A wonderful poductivity app -- Omni Focus, has caused me to Abandon Entourage. I'm loving MacMail, especially after having discovered MailSteward for archiving. But I've got one problem.
I use rules a lot. But I can't figure out how to alphabetize the rules I have so I can edit them. Is there some way to do this???
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Aug 11, 2009
I've made a few rules to organize my incoming messages on Mail and they all work fine. They move e-mails to mailboxes according to whoever sent them. But, when I make new rules now, they just don't work at all.
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Jun 27, 2012
Rules in Mac Mail are working terribly randomly - create a rule to color messages from domain = x, didn't work; then tried a rule to color messages to = one of my 3 email addresses ... that worked on about 80% of the messages to that email address (***? no discernable pattern!) after exiting and re-launching mail ... Finally realizing this thing just doesn't work I deleted all the rules ... several exits/re-launches I now still have about 80% of my messages to one email address I use colored, with no discernable pattern. There are no rules now.Â
Using OS X 10.7.4 on a 2.53 GHz Intel Core 2 Duo Mac Book Pro w/ 4 GB Ram, Mail 5.2. Have 3 email addresses, 1 Mobileme using IMAP and 2 Gmail addresses using IMAP.Â
Info:
MacBook Pro (15-inch Late 2008), Mac OS X (10.7.4)
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Aug 21, 2014
How can I get rules to work in Mac Mail? I have tried every criteria possible to move the incoming messages of certain senders from my inbox to Junk mail or trash. I apply the rule, & it does nothing. I highlight the email itself in the inbox column, right-click and select "apply rule" and absolutely nothing happens. It moves nothing, anywhere.
Info:
MacBook Pro with Retina display, iOS 7.1.2
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Apr 2, 2012
I have successfully set up quite a few rules in Mail 5.2 to filter my messages, but I can't get them work on outgoing (sent) mail.I tried to set up a rule to send any outgoing message with a certain recipient in the "To" field to a specific mailbox (ie Trash), but the messages just sit in the Sent box.Â
Info:
MacBook Air, Mac OS X (10.7.2)
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Apr 28, 2008
All of a sudden, mail.app no longer applies the Junk mail rules. Although the messages are identified as junk, they are no longer moved to the Junk folder on my iMAP server.
I'm running Leopard 10.5.2 My settings are in the attached screenshot.
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Nov 8, 2008
I'm trying to sent up an automatic response email in mail rules, the problem is when I filter the email I want to respond to, I don't get the option to send a response to the "Reply-To" field, I can only reply to the "From" field which is no good to me. The mails I receive are booking inquiries generated by an online form so the "From" field is always the same email address not the guest address which is in the "Reply-To" field.
Information:
powerbook 15
Mac OS X (10.3.x)
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Feb 9, 2009
I have a rule that I would like to delete and I've looked everywhere but there is no rules button under Preferences.
There are 3 buttons Account Information, Mailbox Behaviors and Advanced.
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May 4, 2009
A few times now I have found my rules suddenly unchecked. I can't seem to find a pattern.
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May 23, 2009
Some of my friends use Rules in mail to assign certain e-mails to certain mailboxes and others prefer using smart mailboxes.
Which one do you use and why?
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Jul 10, 2009
Hi all,
I'm trying to organize my mail by sender (if anyone has better organizational ideas other than deleting mail, let me know).
Right now, I have rules so all new emails are directed towards various inboxes (family, friends, etc.). However, this means I need to go to a bunch of different folders to read my email.
Is there a way to set up a rule so that mail gets routed according to email address after being read? I just want to go to my primary inbox, read a message and have it routed accordingly. I feel like I might be missing something very basic here...
Any help would be appreciated. In case you can't tell, I'm new to the world of mac. Now that I don't spend all my time fighting with a pc, I actually have time to try and organize my life...
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Jan 8, 2010
I've set up Rules and they work if I go to Messages/Apply Rules and click each of the rules. However, it does not apply the rules if I click All Rules at the head of that list. Someone advised me to check the boxes of each Rule under Tools/Rules so they would be applied when mail arrives, but that doesn't work. All of those boxes are checked and the rules are not applied when mail arrives.
1. Any idea how to make rules apply as mail arrives?
2. If that's not possible, do you know how to make "all rules" work so I don't have to highlight and click through each of the several rules?
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Feb 7, 2012
I am having a problem with rules in Mail (OS X Lion 10.7.3). The action rules I make will not stick. We use an Exchange mail server. I want my selected messages to be:
1. Moved to a local (on my Mac) mail folder.
2. Copied to a folder on the Exchange server.
That way I will have a local permanent archive of my mail, and also be able to see recent messages on all my devices (home Mac, iPad). The problem is that after quitting and restarting Mail, the actions get changed so they act on the same folder (e.g. move and copy to my local Mail folder) rather than to the two different ones. I tried removing the old MessageRules.plist in my Library Mail folder, but that made no difference. The newly written rules do the same thing as before.
Info:
iMac, Mac OS X (10.7.3), 2011 iMac
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May 27, 2012
I would like to transfer mail rules to another mac, but am not aware of how to do it. Where are mail rules stored?
Info:Mac mini, Mac OS X (10.7.3)
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Dec 8, 2014
Mail crashing on me and I have dug into the problem a little more. I found a trigger to the crash. The error message I was getting when Mail would crash mentioned a mailbox in my iCloud account as being the issue. In order to get Mail to work again, I need to go into my iCloud account preferences, disable mail for my iCloud account, reopen Mail, and disable all my rules. Once I re-enable mail for my iCloud account, I can then go back to rules and re-enable all the rules. Things work great! It is very tedious, but I found a way to stop Mail from crashing and a way to make Mail work again. Â
Here is a new issue directly linked to Mail crashing. I noticed Mail will crash when I receive an email from a specific sender. This specific sender in a large company that I once created a rule for to move messages to another folder. I have noticed whenever I see an email from this sender on my iPhone or iPad, Mail has crashed. I follow the steps above. I then select all messages in my Inbox and apply rules. The specific email that caused the crash is then sent to a folder which no longer exists in IMAP. I decided to look through all my rules and I see no rule that pertains to this specific sender. At one point in time I created the rule to move messages from this sender to a folder on IMAP and then deleted it. For whatever reason, Mail is attempting to implement a rule that existed at one point in time but no longer does. This is causing the crash.Â
Info:
MacBook Pro with Retina display, OS X Yosemite (10.10)
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Aug 27, 2014
I'm running Mavericks 10.9.4Â on both my Late 2014 MBP and my Late 2012 iMac. I have iCloud set up on both computers and logged in to the same account. I added a ton of new Mail rules to sort my incoming mail on the MBP. Rules were created within the Mail program, not on iCloud. I have both Mail and documents & Data set up to sync on iCloud. However, I'm not seeing any of my new mail rules showing up on the iMac. I have removed and re-enabled Mail and Documents & Data from each computer with no change.Â
How do I get them to sync across to the other computer?
Info:
iMac, OS X Mavericks (10.9.4), Late 2012
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Nov 12, 2010
I just tried to make the switch from Entourage to Mail, but there is a major bug in Mail's handling of rules that has sent me running back to Entourage.
Mail will NOT apply any rules to messages that appear in your inbox, if you've already read those messages on other devices, such as your iPhone.
If you?ve already read an email on another device (such as your iPhone), then Mail will NOT apply ANY incoming rules to that message when it shows up in your inbox. Every other email program on the planet that I know of ? including Entourage and Outlook ? ALWAYS applies rules to messages that appear in your inbox, whether or not you?ve read those messages on other devices.
I really wish that Apple would fix this bug.
Does anybody have any ideas on how to workaround this in the meantime?
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Mar 12, 2012
I installed Lion on both my Mac Pro and my MacBook Pro. The MacBook Pro maintained the rules I had set set up in Mail. My MacPro had a few issues in upgrading and I lost all my rules. Unlike Mobile Me, iCloud doesn't sync rules. How can I get them from my laptop to my desktop?
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Dec 6, 2014
I have rules that sort new mail into a number of mailboxes on iCloud, and also copy the mail to similar mailboxes local to my desktop. The rules seem to want the "move" action first, followed by the copy action, as no mater how I enter them, they are rearranged. After I edit a rule and have the destination mailboxes set, they look OK, but then when I revisit the rule after saving, the destination mailboxes are changed. I am not able to get this to work at all consistently. I have about 30 rules to sort incoming mail.Â
I want to do it this way so that I can get a local copy of my mail and also have a copy in the cloud for viewing with my mobile devices. I eventually delete all the iCloud mail and archive the mail in local folders offline. So it would be nice to be able to get the two copies of new mail in the cloud and locally to work.Â
Info:
MacBook Pro with Retina display, OS X Yosemite (10.10.1)
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Sep 6, 2014
I have a LOT of rules in Mail. For example, one of my clients has about 10 different project managers and I filter messages from each PM into a separate folder. Occasionally I need to make changes to these rules but they only display in the order in which I created them, which is a PITA. Is there any way of changing the list order, e.g. by name etc.?
Info:
MacBook Pro, OS X Mavericks (10.9.4), Mac user since 1995- also MacMini
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Nov 4, 2009
If I forward an HTML e-mail manually, it appears the same to the recipient as it does to me, i.e. properly formatted. However, if I forward using a Rule, it appears to get sent as plain text with all the images in the mail as attachments.
why Forwarding should be different when done via a Rule rather than manually? I can't find any settings that may affect this.
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