Applications :: Entourage Mail Sorting Using Rules
Jan 8, 2010
I've set up Rules and they work if I go to Messages/Apply Rules and click each of the rules. However, it does not apply the rules if I click All Rules at the head of that list. Someone advised me to check the boxes of each Rule under Tools/Rules so they would be applied when mail arrives, but that doesn't work. All of those boxes are checked and the rules are not applied when mail arrives.
1. Any idea how to make rules apply as mail arrives?
2. If that's not possible, do you know how to make "all rules" work so I don't have to highlight and click through each of the several rules?
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Apr 14, 2009
Recently we brought a new mac and have set up entourage 2008.
We want a mail alert sound for all my incoming mail. We do not want the default ones that they have.
We downloaded a set of sounds for this.
What is the rule that we need to use to make these sounds work?
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May 12, 2010
Really struggling here to figure this out. I had success with Mail but at work we are required to us Entourage. If someone can give me some guidance. I am able to set the rules but when I view the folders I assign them it does not repopulate latest emails that fits that criteria.
Hopefully I make sense and someone can give me some guidance.
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May 24, 2008
Microsoft Entourage, The rules file appears corrupt.Rules cannot be used.
I have tried removing the whole program , reinstalling and still to no avail
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Feb 1, 2010
Is it possible to use both AND and OR rules with Mail's [mail.app] mail rules? For example in Outlook Express I have a rule which says should: the message body contain ANY of the following words:
one
two
three
four
AND the account is <insert account name here>
THEN move to <insert folder name here>
However on Mail there seems to only be the option for ANY or ALL and if I apply ANY then it will also move all mail from any account which has the words one, two, three or four, not just from the account I supplied. In additional all other e-mails from the account supplied will be moved as well, even if they don't contain those words.
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Jan 2, 2010
A wonderful poductivity app -- Omni Focus, has caused me to Abandon Entourage. I'm loving MacMail, especially after having discovered MailSteward for archiving. But I've got one problem.
I use rules a lot. But I can't figure out how to alphabetize the rules I have so I can edit them. Is there some way to do this???
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Apr 28, 2008
All of a sudden, mail.app no longer applies the Junk mail rules. Although the messages are identified as junk, they are no longer moved to the Junk folder on my iMAP server.
I'm running Leopard 10.5.2 My settings are in the attached screenshot.
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Feb 9, 2009
I have a rule that I would like to delete and I've looked everywhere but there is no rules button under Preferences.
There are 3 buttons Account Information, Mailbox Behaviors and Advanced.
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May 4, 2009
A few times now I have found my rules suddenly unchecked. I can't seem to find a pattern.
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Jul 10, 2009
Hi all,
I'm trying to organize my mail by sender (if anyone has better organizational ideas other than deleting mail, let me know).
Right now, I have rules so all new emails are directed towards various inboxes (family, friends, etc.). However, this means I need to go to a bunch of different folders to read my email.
Is there a way to set up a rule so that mail gets routed according to email address after being read? I just want to go to my primary inbox, read a message and have it routed accordingly. I feel like I might be missing something very basic here...
Any help would be appreciated. In case you can't tell, I'm new to the world of mac. Now that I don't spend all my time fighting with a pc, I actually have time to try and organize my life...
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Nov 4, 2009
If I forward an HTML e-mail manually, it appears the same to the recipient as it does to me, i.e. properly formatted. However, if I forward using a Rule, it appears to get sent as plain text with all the images in the mail as attachments.
why Forwarding should be different when done via a Rule rather than manually? I can't find any settings that may affect this.
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Nov 23, 2009
I have decided to use Entourage over Mail due to it's robustness and more features than I can possibly ever use. Here the question:I am coming from a PC using Outlook 2007. I have done my research on how to get my mail off my Outlook and importing it into Entourage.Fine, great and dandy. I haven't performed it yet but I have a couple of questions before running with this.1. I have MobileMe account. Installing that into Entourage was relatively easy. Done.2. Installing a new "mail" account (POP or IMAP), I'm going to assume is the same way BUT if I install this, will it mix with my MobileME? What I am expecting to see is that it would store separately in it's own section. What is right?
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Nov 9, 2009
Just purchased new 17" MBP and am wondering what e-mail program you all prefer??? We are coming off many years with Outlook.
I set up Mail and it seems "OK" but I then discovered that Office 2008 has Entourage (I thought it was only in the Business version) and I am contemplating moving to Entourage before I invesnt more time in Mail.
We have two e-mail addresses and two different homes that we use our laptop at...with different ISPs...thus need a couple of different configurations.
From past reading I have heard not too positive comments on both Mail and Entourage...what are the issues with each
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Feb 4, 2012
I have a rule that copies an email to the ON MY MAC and then another that MOVES TO A FOLDER in Mobileme. They are in this order. The problem is when I quit Mail the Folder I am copying to is changed to the Mobileme folder so I end up with a duplicate. It doesn't change until Mail is quit. The other odd part, there one arragement like this that did savef at some point and works as expected.
I have tried having both of these rules combined into 1 and have the same results.
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Oct 7, 2009
well I'm about to start using either Mail or Entourage for my yahoo and Gmail accounts. I know that for Yahoo you need to pay $19.99/year or so to get it work on Mail/Entourage so I guess I got no choice but to do so. This will be my first time ever using a mail app because for years I've used the website-based e-mail only, so I'm still not so familiar with these apps. I've tried both Mail and Entourage and so far I like Entourage better. It just looks neater and seems to have more options than Mail (I might be wrong). Are there any downsides of Entourage I should be aware of? Is it possible to import all the birthday etc. alerts that I have on Yahoo mail calendar to Entourage calendar? Also, is it possible for Entourage to notify you when you receive an e-mail the way Mail does? Another thing: I heard that next year Outlook for Mac will be available with the release of Office 2010. Anybody know when MS plans to release it? Should I wait till then and just get Outlook instead or is the release date still quite remote?
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Oct 8, 2009
I've done a clean install on a MBP, and want to transfer the mail from Entourage and import it into mail as an archive.
Where about's is this mail folder/file that I need for it?
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Apr 8, 2010
Sadly need to give up my MBP for a sony laptop (windows at work) and am having issues finding a simple way to move my emails to Outlook 2007. Would really appreciate if someone can point me in the right direction.
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Apr 29, 2010
use MS Entourage 08 instead of Mail/iCal?I have been a Mac user since 10.3 and have never used Mail and iCal until 2009.Now I bought Office 2008 for word and excel and powerpoint but am unsure If I want to cheat on Mail and iCal with entourage
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Apr 2, 2007
I have 2 (Apple Mail and Entourage) clients storing 3 months of emails each and I want to merge them into Gmail. The messages no longer exist on the web-based servers and I heard IMAP might be in handy for transfering the messages to an online acct then transfering to gmail.
Any idea of how to do this with Entourage or Apple Mail?
BTW, they're both from the same email address, I just changed providors (hosting/email) during the 6 month period.
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Feb 12, 2009
I am moving from my exchange server... and use entourage 2008... since i dont have exchange any more theres no need to use the buggy entourage... so in entourage i copied all my folders (mail) from exchange to local.
then i set up apple mail - added all my imap accounts (which are in addition to to my old exchange account).
If apple mail supported exchange i would simply connect to it and move my folders local - but alas its not supported yet - and i cant wait for the update.
so i imported from the import menu (using the entourage option).
It all looked good (i have a lot of mail - so it took several hours).... I clicked on a random message on of the imported folders... its blank... subject, from etc are there in the columns - but the message is blank -- tried another - blank..
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Jan 19, 2010
over my Entourage outgoing mail can no longer update Exchange server 2003.
Entourage 12.2.0 was working fine on my OSX 10.6.2. I believe after upgraded Entourage to version 12.2.3, all my outgoing mail were not updated to exchanges server.
All mail reaches it intended recipients and a copy keep in local folder. other function like calender and contact are able to sync with exchange without problem.
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Feb 11, 2010
How do I remove the feature that makes a sound after it checks for mail? Entourage 2008. I have my iMac to check for mail every 2 minutes but it constantly makes the ding sound for each of my mail accounts.
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Oct 9, 2009
I know it's kind of silly, but is it possible to use Apple Mail's icon and sort of drag'n'drop it to use it on Entourage? I prefer Entourage as my email app, but find Apple Mail's ICON nicer, so would it be possible for my Entourage to use Apple Mail's icon in the dock?
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Nov 15, 2010
There is a bug when it comes to rules in Mail in 10.6.4 and 10.6.5 (and possibly earlier versions of Mail as well).
Here are the steps to reproduce the bug:
1. Make sure you have an IMAP account in Mail.
2. In your IMAP account's Mailbox Behaviors, UNCHECK the box that says "Store draft messages on server". This ensures that your draft messages will be saved locally on your Mac instead of on your IMAP server.
3. Create one new rule that would ALWAYS be true of ANY new message that you would be creating in mail, such as:
"From contains (your email address)"
OR
"Sender is a member of group (name of a group that your own card is a part of)"
Don't create both of those rules... just choose one.
4. The action that the rule should perform is:
"Set Color of text (choose a color)"
Make sure that you're NOT setting a BACKGROUND color, but rather that you're setting a TEXT color.
5. Save the rule.
6. Now, create a new message and start typing.
7. Save the message as a draft once.
8. Notice that the message shows up in your Drafts folder with the text color applied that you set in #4 above. This actually is a small bug right there, because rules shouldn't apply to messages in your drafts folder, but this first bug is not a big deal.
9. Continue editing the message.
10. Save the message as a draft for a 2nd time.
11. This is where the major bug takes place. Look in your Drafts folder. Now, your message has shown up in the list of Drafts message with the BACKGROUND COLOR of the subject changed to the TEXT COLOR that you set in #4, which makes the message unreadable if you had chosen a dark text color. Even though you specified a TEXT color, Mail incorrectly applied a BACKGROUND color to the message. This is completely annoying if you're working on a bunch of drafts, because you can't even read the names of the drafts that you're working on without individually opening them up.
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Mar 23, 2009
My system administrator has convinced me to try OS X Mail rather than Outlook. I believe that Outlook, while having its warts as a mail client (due to its MS heritage), does have a great deal of power that is unappreciated by those who have not used it.
In any case, I am running into some of those limitations. The rules capability appears far more powerful in Outlook.
I need to implement the following rule:
From contains A or B or C
Subject contains D or E or F
Message contents contains G or H
Can this even be done? I am willing to have multiple rules to unwind the logic, but I am not convinced it will get the same result.
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Jan 12, 2010
So, i have been using entourage for a couple of years and had no problems. I now want to sync my mail and calendars with my new phone (Nokia N97 mini). To do this I believe I have to use Isync, so I have set the sync services preferences in entourage to 'sync events and tasks with ical and .Mac'.
I have a few queries:
1. when I do this my calendar in ical does not represent my calendar in entourage - there are additional events in the ical calendar (it doesnt recognise that these have been deleted from entourage). Ical is also set to sync with mobile me and that has the same additional events as ical.
2. in ical it says I have 2 calendars 'entourage' and 'entourage 2' however 'entourage' doesnt have any events on it. So I deleted it but it just keeps coming back
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Nov 15, 2010
There is a bug when it comes to rules in Mail in 10.6.4 and 10.6.5 (and possibly earlier versions of Mail as well).
Here are the steps to reproduce the bug:
1. Make sure you have an IMAP account in Mail.
2. In your IMAP account's Mailbox Behaviors, UNCHECK the box that says "Store draft messages on server". This ensures that your draft messages will be saved locally on your Mac instead of on your IMAP server.
3. Create one new rule that would ALWAYS be true of ANY new message that you would be creating in mail, such as:
"From contains (your email address)"
OR
"Sender is a member of group (name of a group that your own card is a part of)"
Don't create both of those rules... just choose one.
4. The action that the rule should perform is:
"Set Color of text (choose a color)"
Make sure that you're NOT setting a BACKGROUND color, but rather that you're setting a TEXT color.
5. Save the rule.
6. Now, create a new message and start typing.
7. Save the message as a draft once.
8. Notice that the message shows up in your Drafts folder with the text color applied that you set in #4 above. This actually is a small bug right there, because rules shouldn't apply to messages in your drafts folder, but this first bug is not a big deal.
9. Continue editing the message.
10. Save the message as a draft for a 2nd time.
11. This is where the major bug takes place.... after you've saved your draft for the 2nd time. Look in your Drafts folder. Your message has now shown up in the list of Drafts message with the BACKGROUND COLOR of the subject changed to the TEXT COLOR that you set in #4, which makes the message unreadable if you had chosen a dark text color. Even though you specified a TEXT color, Mail incorrectly applied a BACKGROUND color to the message. This is completely annoying if you're working on a bunch of drafts, because you can't even read the names of the drafts that you're working on without individually opening them up.
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Aug 11, 2009
I've made a few rules to organize my incoming messages on Mail and they all work fine. They move e-mails to mailboxes according to whoever sent them. But, when I make new rules now, they just don't work at all.
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Jun 27, 2012
Rules in Mac Mail are working terribly randomly - create a rule to color messages from domain = x, didn't work; then tried a rule to color messages to = one of my 3 email addresses ... that worked on about 80% of the messages to that email address (***? no discernable pattern!) after exiting and re-launching mail ... Finally realizing this thing just doesn't work I deleted all the rules ... several exits/re-launches I now still have about 80% of my messages to one email address I use colored, with no discernable pattern. There are no rules now.
Using OS X 10.7.4 on a 2.53 GHz Intel Core 2 Duo Mac Book Pro w/ 4 GB Ram, Mail 5.2. Have 3 email addresses, 1 Mobileme using IMAP and 2 Gmail addresses using IMAP.
Info:
MacBook Pro (15-inch Late 2008), Mac OS X (10.7.4)
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Aug 21, 2014
How can I get rules to work in Mac Mail? I have tried every criteria possible to move the incoming messages of certain senders from my inbox to Junk mail or trash. I apply the rule, & it does nothing. I highlight the email itself in the inbox column, right-click and select "apply rule" and absolutely nothing happens. It moves nothing, anywhere.
Info:
MacBook Pro with Retina display, iOS 7.1.2
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