OS X :: MBP Crashed On Restart After Update
Jul 10, 2009
I have my 17" MBP besides me when it pronated me to restart after a software update. I am working in my other mac pro. Then I see the MBP with the blue screen for a while with no sign of activity. I press the power button, goes black and that is it. It won't want to start up again. The hard drive tries to read or something inside moves just once and that is it. Is not the hard drive broken, there is not reason and is not the sound of a broken drive, it sounds like the optical drive too. But the thing is that there is not activity, no sound of any sort. I disconnected the battery, unplugged the machine, power up, reconnect the battery and power and nothing. Is dead. The power light is on. It seems the software update did something to the computer. It has been on my desk for a week with Skype and messenger mostly.
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Feb 20, 2012
While trying to restart after downloading an iTunes update, my computer won't go past the grey screen with the apple and loading bar. When I hit command+s it says my system bootstrapper crashed. I've repaired the disk and disk permissions and it still won't load.
Info:
MacBook Pro
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Mar 13, 2012
My Mac Desktop has crashed and when I try to restart it It comes up with a white screen and just beeps at me
Info:
iMac, Mac OS X (10.7), It is a Mac OsX
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Aug 25, 2014
How do I reset or reboot a first version of MacBook Air? It crashed when I tried to restart it and now just shows white screen with Apple Logo ?Â
Info:
MacBook Air, iOS 5
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Jun 7, 2012
After finding some things going wrong with my system such as Wineserver and Java I suspect to not be working correctly as I attemped to play Minecraft (Uses Java) and League of Legends for the Mac otherwise known as iLoL (Uses Wine) I decided maybe it was for the best to update the OS as some updates might have "borked" some code up.
I originally tried to update to 10.7.4 with the software update button found in the apple menu, but after updating it said it had failed after restarting to install the software with the error of "The installer encountered an error that caused the installer to fail, contact the software manufacturer for assistance" Leaving me with 10.7.3, I have tried repairing my disk permissions but that did not work neither did reinstalling 10.7.3 as it had the same error or restarting my computer all the same. But I did find this informative log in my console, if only I could understand it as I'm not the most technilogicily advanced person ever but I do enjoy software development, anyhow here is the log that I discovered in my console.
[code]...
Info:Mac Pro, Mac OS X (10.7.3)
Thread 0 Crashed:0
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Oct 11, 2009
My old iMac desktop with Tiger OS installed crashed. I couldn't reboot. I tried the Hardware checkout I got with my MacBook and everything passed. I tried to start-up from the Tiger install disk--but couldn't. So, I went to my old 9.2 OS install disk and was able to startup. Problem is that it didn't let me do anything. I couldn't see my hard drive or attempt any kind of repair. I also can now not eject the system disk. What do I do to first get the 9.2 OS install disk out of my computer and then how do I retrieve my system? I thought I would try rebooting from my MacBook OS X install disk, which I probably should have tried before the 9.2 OS.
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Dec 2, 2009
I've got iMac PowerPC G5, running OS X 10.4.11.
I ran an update two days ago (Nov 30, 2009) for iTunes and Safari. The iTunes update installed, but the Safari update failed. Now none of the main Mac software will run, including Update, Mail, Safari, or iTunes. The icons just bounce once and do not proceed with the application. Thank goodness for Firefox.
What should I do? I've downloaded the MaxOSXUpdCombo10.4.11PPC.dmg today, but can't run it. I've already tried to run the auto update through Utility Terminal, and while it said it was updating I'm still not getting anything to open. I tried deleted the Safari phist and and History files from Library Preferences, but that didn't help.
I ran Disk Utility to Verify Disk Permissions and Repair, and everything ran without any error messages. Interestingly, when I click on either of the two disk icons (149.1 GB ST3160023As) and (Macintosh HD), neither will allow the Repair Disk icon on Disk Utility to work, it stays shaded.
I again ran Disk Utility and this time clicked on the top Disk Drive and then clicked "Verify Disk". A window popped up saying "First Aid Failed - Disk Utility stopped verifying Macintosh HD because the following error was encountered: The underlying task reported failure to exit"
Below this, here's what Disk Utility Reported:
Verifying volume �Macintosh HD�
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
%)
Checking Extended Attributes file.
Checking volume bitmap.
Volume Bit Map needs minor repair
Checking volume information.
Invalid volume free block count
Invalid volume free block count
%@ instead of %@)",2)
32772515
32772513
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
Please help. Honestly, all I did was run auto update. I have the original system disks, and can run them if someone shows me how to fix this, as long as I'm not risking all my photos and files, etc. Yes, I should buy an external drive, will do.
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Feb 22, 2012
Currently using OS X Lion, started the latest software update and computer crashed during the update. I forced the computer to turn off, but when I turn it on, it returns to the same "crashed" condition (grey screen with an apple logo in the center, plus the time symbol spinning).
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Apr 6, 2012
As when he was updating it to the latest java due to this Trojan, the computer crashed, he shut it down, but it will not reastart.Â
Do i need to do a clean install or repair permissons?Â
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 12, 2012
Just did Software Update from Apple and it crashed severely. Now it will not boot-up. I had the fading down screen with a message saying to hold down the on Button to reboot but it will not, it starts up with the same massage. It also comes up with some and more of the info below, whatever it means?
Panic CPU 0 <Panic>
Unable to find perform text scan:
Debugger called <Panic>
Can't perform text scan:
SD process name corresponding to correct thread
MAC OS Version: Not yet set.
I also updated a Mac Mini and iMac with no problems.
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Feb 6, 2012
I was updating Lion and my computer was completely hung up for a long time. So I used the power button to turn it off and now it won't boot.
Info:
MacBook Pro (15-inch Early 2008), Mac OS X (10.7.2)
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Sep 5, 2009
Installed MSOffice on my MBP with SL already installed. Office immediately wants to be updated with a "critical update" which is 200+ MB. Nearing the end of the update I get a message that says the update had a technical error, and it then shuts down. After this nothing in Office works.
Then I tried to post a message on MS's Mactopia forum and it won't let me log in. So I can't post, and I can't create a new account.I dragged the corrupted Office to the trash (their uninstall program wouldn't work either). Reinstalled Office and everything works. But it's not updated.
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Mar 23, 2012
Every minute my server reports this message: servermgr_info: unexpected Software Update state: crashed A restart of the server stopps messaging this until the automatic nightly looking for software updates.In preferences the automatic software updates are disabled! How can I turn off the automatic looking for software updates of servermgr?Â
Info:
Xserve, Mac OS X (10.6.8), 4 GB RAM, 1TB RAID (mirror)
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May 10, 2012
I'm trying to update my Macbook Pro to the new 10.7.4 I have downloaded the update twice (no interruptions during download) and when i click to restart the computer to install the update, the update dosent install. I keep getting an error message saying the download is corrupted, when the update tries to unpack to install. Â
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Jul 13, 2008
System update to 10.5.4 without difficulty. Today I followed instructions for Mobile Me system update. Then attempted restart. Now start up sequence stops with gray screen and spinning gear. I ran disk utility from Leopard start-up disk- no problem found. Still can't start from Mac Hard drive. What to do next?
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Jun 27, 2010
so i have a macbook unibody late 2008 and i wanted to go on the itunes store and it said to update java. So i did the update that ocmes up on your mac and once it restarted it gave me an error that will not go away.
I am running bootcamp and windows works just fine. Also not sure if it makes a difference but i jailbroke my iphone right before i restarted and my iphone was connected so im not sure if that makes a difference when it boots up.
it would be very annoying to have to reformat.
Also if i do have to reformat can i leave windows intact?
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Mar 11, 2010
I ran Software Update to install the update to Safari (4.0.5), and after it installed, it went into the portion where it needs to restart the computer. Where it installs after the OS shuts down, the update FAILED, and the computer restarted. After restart, Safari and Mail will NOT open, they go straight to the crash report prompt. Airport is connected, but opening Chrome will not get online. I'm led to believe the update corrupted something, because everything errors out, and I can't get anything done.
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Apr 13, 2012
Just did an Apple update to my iMac. Is it recommended to to a restart after the update has downloaded? By the sounds of the prompt afterwards "The update was done successfully" or something like that, sounds like it is not.
Info:
iMac 27 i5, 1TB., Mac OS X (10.7.1), 4 GB RAM, Lacie 500GB d2 Quadra, WD Passport 160,Linksys WRT160N
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May 15, 2012
after I update and restart, it will keep on restarting. Now I can get to my desktop but I can't dont do anything. If I click on safari, finder etc, it will just restart.
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Jun 12, 2012
The Mac doesn't properly restart to install software update (along with other updates), instead it goes directly to the log in for different users.
Info:
iMac, Mac OS X (10.6.8)
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Jun 20, 2012
I installed the software update on my MacBook and it never restarted. I have tried most easy fixes but nothing seemed to help. I pulled the drive and then tried to update the software back to Snowlepord but I thnk the install failed. I've seen others with the same problem but can't seem to figure this out.
Info:
MacBook, Mac OS X (10.6)
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Jun 27, 2012
For some bizzare reason my Mac wont restart or update, not to sure when the problem started as I normally just put it into sleep! But basically when I click update it says the updates need the Mac to be restarted, I click ok. It basically logs out and goes to the Username screen to login. Same story when trying to restart/shutdown; just goes to the login screen.Â
I'm tempted to do a OS Wipe and start Fresh! However it's going to take 3 hours to download the latest OS! Patients isn't my strongest point !Â
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Dec 7, 2010
I am currently running Mac OS X v10.6.5 on my MacBook Pro. Recently, everytime I restart I get an icon for "starfield update." The folder is located in my Applications folder but I don't know where it came from. A Google search didn't turn anything up. I can't close the app I have to force it closed. Is this something that should exist on my machine or is it some sort of malware?
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Jun 7, 2009
I recently installed the iTunes update plus 3 others that were in the list (don't remember what they were). After they installed, it said that a restart was necessary. I let it restart and when it came back the "beach ball" was spinning. The hockey game was about to start so I went off to watch the first period. When I returned the beach ball was still spinning. Thinking that there was no way it could take that long, I went ahead and shut down the iMac. I waited about 30 seconds and then turned it back on. It started normally and did not seem to have any problems.
Is there something else I should have done? How long should it take the iMac to restart after a software update?
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Jun 8, 2009
I have a Macbook with OS X version 10.5.2. After being prompted to restart my computer while doing software updates, it brought me to a screen telling me to restart my computer. Every time I restart it, it takes me back to this screen, I can't get it to boot!
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Feb 5, 2012
Had a power failure while the iMac was doing updates. Now I have a white apple screen and the grey spinning wheel on start and that's all I get. What do I do now?
Info:
iMac, Mac OS X (10.7.3)
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Feb 22, 2012
I installed software update this morning on my macbook pro and the computer will not restart?
Info:
MacBook Pro
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Mar 21, 2012
iTunes will not restart after latest update.Same with pages and numbers.
Info:
iMac, Mac OS X (10.7.3)
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Jun 19, 2012
my MacBook wonT restart I tried a system update but it failed, then said to restart my computer..now it won't restar. Just get the beginnings of a restart then to grey apple with spinning...nothing!!
Info:
MacBook
Pro, Mac OS X (10.4.11)
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Jun 21, 2014
After updating the system wants to restart but hangs on the Restarting screen since about 10' - writing on iPad. I couldn't find other topics so I post mine. Will do a hard shutdown and restart. In some minutes.
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