MacBook :: Will Not Power Down / Restart (Or Update)?
Jun 27, 2012
For some bizzare reason my Mac wont restart or update, not to sure when the problem started as I normally just put it into sleep! But basically when I click update it says the updates need the Mac to be restarted, I click ok. It basically logs out and goes to the Username screen to login. Same story when trying to restart/shutdown; just goes to the login screen.
I'm tempted to do a OS Wipe and start Fresh! However it's going to take 3 hours to download the latest OS! Patients isn't my strongest point !
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Feb 5, 2012
Had a power failure while the iMac was doing updates. Now I have a white apple screen and the grey spinning wheel on start and that's all I get. What do I do now?
Info:
iMac, Mac OS X (10.7.3)
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Jun 22, 2012
when occurs a suspension of hard drive activity, manually or after a period of inactivity, this suspension seems to be incomplete (a ventilator continue to run) therefore my mac (power-mac G5, OS 10.4.11) is unable to restart, no possible action from the keyboard (I must shut down and restart)
Info:
PowerMac G5, Mac OS X (10.4.4), & PowerBook (10.3.9)
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Apr 14, 2009
Whenever I open my mac mini it comes up with the same message "You need to restart your computer hold down the power button or press restart" in four different languages.
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Oct 7, 2007
I have a DP 2.5GHz PowerPC G5 which is giving me problems. It is on all the time (server). If I try and restart it switches off but will not restar. Also, if it crashes (only happens once every few months) then it will not automatically restart. I have replaced the internal battery but this has not helped. I have also reset the PMU. Any ideas what may be going on here?
Information:
PB G4 12" and G5 DP 2.5GHz
Mac OS X (10.4.10)
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Apr 29, 2009
I have just shipped my Mac Mini to its new home and I've had reports that the panic error is appearing on boot up: "You need to restart your computer. Hold down the power button for several seconds or press the Restart Button." This screen appears on the blue window just after the grey apple screen has disappeared and does not get as far as the desktop at the same point each time. We have tried to reinstall mac OS from the original install disk but holding the "C" Key or the "Option" Key down on restart doesn't boot from disc. Is there a way you can view the Kernel Panic log before you boot into Mac OS so we can try and pin point the source of this problem. I'm wondering if this could have been the result of the shipping that has caused some hardware to come loose.
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Jun 20, 2012
I installed the software update on my MacBook and it never restarted. I have tried most easy fixes but nothing seemed to help. I pulled the drive and then tried to update the software back to Snowlepord but I thnk the install failed. I've seen others with the same problem but can't seem to figure this out.
Info:
MacBook, Mac OS X (10.6)
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Feb 22, 2012
I installed software update this morning on my macbook pro and the computer will not restart?
Info:
MacBook Pro
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Jun 19, 2012
my MacBook wonT restart I tried a system update but it failed, then said to restart my computer..now it won't restar. Just get the beginnings of a restart then to grey apple with spinning...nothing!!
Info:
MacBook
Pro, Mac OS X (10.4.11)
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Apr 8, 2009
I have a macbook pro, bought it May last year(2008). I don't know much about computers, but I loved the transition between pc and mac, had no trouble with it, loved to work with it, until now. I had noticed it became slower like 3 weeks ago, and a week ago, it started to freeze up on me followed by a message that said please restart your computer by pressing the power button and the screen becomes dark. When I try to restart it again, it takes a while because it shuts down again and again, until the 10th time it works. The store told me to clean intall, which I did yesterday, it seemed to have worked, it was faster for sure, but today it happened again, 3 times! Has this happened to anyone? Does somebody know what to do?
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Mar 21, 2012
I just installed 2 4 gb of ram in my unibody mac book pro 13"
I now get a error saying to push and hold the power button and then restart. The message keeps coming back up every time any thoughts ?
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May 13, 2009
After installing the combo update on my 5,1 MacBook, my machine upon restart or shutdown, will merely close the menu bar and remove the desktop icons but the dock remains open. After a couple minutes, a message will pop up stating that which ever program was shut down last will not allow the restart or shutdown. Top however doesn't report the program as running. I repaired disk permissions.
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Aug 5, 2009
I was doing the most recent software update today. During the process, it told me to power down. I did and now when I turn on the MBA, I'm only getting a black screen. I have tried a force restart (control-command-power), PRAM reset (command-option-P-R), and the SMC Reset (Shift-Control-Option Power). None of these steps corrected the problem. How I can get my MBA to boot?
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Feb 16, 2012
I am having trouble restarting my MacBook Pro after the software update failed. The screen is now a consistent grey screen with the Apple logo?
Info:
MacBook Pro, Mac OS X (10.7.2)
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Dec 7, 2014
Why does my Macbook display "Update Needed" after every restart. It started after I upgraded to Yosemite.
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Jun 4, 2014
My Mac at work is due for an update but everytime I attempt to update it I am given the notification that the computer needs to restart in order to continue with the update. So I follow the prompt to restart it but all it does is go to an empty screen that only shows the background and the mouse. No service bars above the screen or below. Just the background and the mouse. It wont do anything passed that. What can I do to get it to actually restart?
Info:
iMac
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Feb 20, 2012
While trying to restart after downloading an iTunes update, my computer won't go past the grey screen with the apple and loading bar. When I hit command+s it says my system bootstrapper crashed. I've repaired the disk and disk permissions and it still won't load.
Info:
MacBook Pro
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May 10, 2012
I'm trying to update my Macbook Pro to the new 10.7.4 I have downloaded the update twice (no interruptions during download) and when i click to restart the computer to install the update, the update dosent install. I keep getting an error message saying the download is corrupted, when the update tries to unpack to install.
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Nov 23, 2007
I have a problem described by Apple in document Power Mac G5 (Late 2004) 1.8GHz models stop responding randomly.
How can I update the firmware because my G5 1.8 screen is blank? Thought that I could make my G5 1.8 as a hard disk for my MacBook, or I may try to update over the network. Is there a risk of corrupting my MacBook if I try?
Information:
G5 1.8
Mac OS X (10.4.10)
McaBook
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May 9, 2012
the computer when it get the grey screen show a meesage the "push the restart button" to reboot want to shut down and restart the computer
Info:
iPhoto '11, Mac OS X (10.6.7)
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Jul 13, 2008
System update to 10.5.4 without difficulty. Today I followed instructions for Mobile Me system update. Then attempted restart. Now start up sequence stops with gray screen and spinning gear. I ran disk utility from Leopard start-up disk- no problem found. Still can't start from Mac Hard drive. What to do next?
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Jul 10, 2009
I have my 17" MBP besides me when it pronated me to restart after a software update. I am working in my other mac pro. Then I see the MBP with the blue screen for a while with no sign of activity. I press the power button, goes black and that is it. It won't want to start up again. The hard drive tries to read or something inside moves just once and that is it. Is not the hard drive broken, there is not reason and is not the sound of a broken drive, it sounds like the optical drive too. But the thing is that there is not activity, no sound of any sort. I disconnected the battery, unplugged the machine, power up, reconnect the battery and power and nothing. Is dead. The power light is on. It seems the software update did something to the computer. It has been on my desk for a week with Skype and messenger mostly.
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Jun 27, 2010
so i have a macbook unibody late 2008 and i wanted to go on the itunes store and it said to update java. So i did the update that ocmes up on your mac and once it restarted it gave me an error that will not go away.
I am running bootcamp and windows works just fine. Also not sure if it makes a difference but i jailbroke my iphone right before i restarted and my iphone was connected so im not sure if that makes a difference when it boots up.
it would be very annoying to have to reformat.
Also if i do have to reformat can i leave windows intact?
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Oct 6, 2007
I have had this problem for the last year but have worked around it by manually shutting down the system. My mac will not shutdown on command or restart during a program update or by going to the apple and trying g to restart. I have tried on numerous attempts to find a related topic but there is none to my knowledge.
Information:
Powermac G5 2.0 dual
Mac OS X (10.4.10)
3.5 gigs mem
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Nov 2, 2007
For some reason, the keyboard shortcuts on my computer don't work. Every one that I try just continue on to the login screen. I press them right after chime..
Information:
powermac g5
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Apr 2, 2012
Out of the blue I keep getting a kernel panic (You must restart computer) while using my G4. All I use it for is word processing and internet browsing. Seems to happen when switching between windows.Here is my most recent crash log reports:
Mon Mar 26 21:27:00 2012
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000002B154200 PC=0x00000000000ACD04
Latest crash info for cpu 0:
Exception state (sv=0x2708C280)
[code].....
Info:
g4 desktop, Mac OS X (10.4.8)
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Mar 11, 2010
I ran Software Update to install the update to Safari (4.0.5), and after it installed, it went into the portion where it needs to restart the computer. Where it installs after the OS shuts down, the update FAILED, and the computer restarted. After restart, Safari and Mail will NOT open, they go straight to the crash report prompt. Airport is connected, but opening Chrome will not get online. I'm led to believe the update corrupted something, because everything errors out, and I can't get anything done.
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Apr 13, 2012
Just did an Apple update to my iMac. Is it recommended to to a restart after the update has downloaded? By the sounds of the prompt afterwards "The update was done successfully" or something like that, sounds like it is not.
Info:
iMac 27 i5, 1TB., Mac OS X (10.7.1), 4 GB RAM, Lacie 500GB d2 Quadra, WD Passport 160,Linksys WRT160N
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May 15, 2012
after I update and restart, it will keep on restarting. Now I can get to my desktop but I can't dont do anything. If I click on safari, finder etc, it will just restart.
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Jun 12, 2012
The Mac doesn't properly restart to install software update (along with other updates), instead it goes directly to the log in for different users.
Info:
iMac, Mac OS X (10.6.8)
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