MacBook Pro :: Getting Message Of "you Must Restart Your Computer" But It Will Not Restart/
May 12, 2012
I was using garage band when the screen popped up saying that i need to restart my computer. i tried holding down the power button but the screen is frozen. the computer is making a quiet clicking sound. if i close the laptop the light stays on and the sound persists.
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Jun 23, 2009
So I did read though the previous forum relating to this problem. None of the posters were having the exact issue I am, and I could not find a solution within.
my hardware: powerbook G4. 1.33GHz Power PC. (upgraded to) 2GB DDR SDRAM. (just upgraded to) 320GB WD HDD
my OS: Just installed 10.4.11
Here's the scenario (I hope someone can help):
Several months ago my poor baby took a dive off a counter onto the tile floor, while running. Never before this did I see the "Kernal Panic" restart screen.
Immediately following the fall, I get the error if the computer is bumped, moved or if I put weight on the keyboard (palms).
I feared it was a HDD issue so I hastily replaced the toshiba 60GB HD with a WD320 HD. And at the same time I upgraded from 10.3.9 to 10.4.11.
The computer seemed fine for a couple weeks, now I am getting the error again with increasing frequency. Mostly when I put pressure on the keyboard (palms).
What I tried: new HD, new OS, checked the RAM to see if it had come loose in the fall.
Could it be my video card? Is it more likely hardware or software?
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May 17, 2009
I have a 2008 MacPro Octo 2.8GHz. Whilst I was in Vista64 (a separate drive, not visualization) I was playing a halflife game called day of defeat. The game froze twice, requiring a crtl-alt-del to release it and stop the application that was not working. When I then rebooted into OSX, the "You need to restart your computer" screen appeared in 4 languages, which I believe is the Kernel panic screen. I've done the hardware test that reports no problems (D key). I've tried re-installing the operating system, (C key), no go just panics. I've tried a safe boot (shift) lots of disk activity followed by a panic. I've even reset the PRAM, no effect.
The queer thing is it will boot into Vista64, but there is some screen corruption whilsts its booting, but once in, it works OK with the exception of playing any 3D games, they will not launch (re-installed drivers). Vista reports that there is no 3D hardware acceleration. Does OSX require 3D just to get past the login screen? I've removed some ram and removed all the other hard drives. I'm beginning to think the 8800GT is playing up, otherwise why would vista still work?, but not 3D games? Is there any software I can use in Vista to check the 8800GT? I also noticed that it seemed to be taking longer and longer to shut down.
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Nov 22, 2008
I've had my imac for a few weeks now with only one problem that's recently occured and the problem is this. During the process of uploading attachments to emails or posts or uploading anything to putfile, the screen dims from the top and I get a multilingual message telling me to hold down the power button for several seconds. This first occured while uploading a .zip file.
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Sep 25, 2009
With my Macbook, I just did a software update to be able to use the newer version of AIM. So I let the updates install and the let the computer restart. So when I turn it on I keep getting this message: You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.
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Apr 14, 2009
Whenever I open my mac mini it comes up with the same message "You need to restart your computer hold down the power button or press restart" in four different languages.
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Jul 26, 2010
My imac has started to have a kernel panic all the time lately. It is where the whole screen will go darker and then a box in all different languages comes up saying I need to restart the computer. I have a couple of questions in relation to this, first if I reinstall and then back up from timemachine will I have the same issue again? If I do a fresh install and reimport all my music and vids manually will that be a better way to do things?
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Apr 29, 2009
I have just shipped my Mac Mini to its new home and I've had reports that the panic error is appearing on boot up: "You need to restart your computer. Hold down the power button for several seconds or press the Restart Button." This screen appears on the blue window just after the grey apple screen has disappeared and does not get as far as the desktop at the same point each time. We have tried to reinstall mac OS from the original install disk but holding the "C" Key or the "Option" Key down on restart doesn't boot from disc. Is there a way you can view the Kernel Panic log before you boot into Mac OS so we can try and pin point the source of this problem. I'm wondering if this could have been the result of the shipping that has caused some hardware to come loose.
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Jun 1, 2012
MacPro late 2008 running 10.5.8;during startup I hear the tone and the apple appears on screen and the little spinning symbol appears...a few seconds later a grey screen decends and a message appears;"You need to restart your computer" ...so I do and the process is repeated... and repeated. Tried checking the battery/full and seems to OK .....
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May 14, 2010
My girlfriend's Macbook gave her the restart computer, kernal panic message earlier today when she tried to open a .tiff file in Photoshop CS3. She did as she was told, however now the computer won't get past the apple logo when we hit the power button. Every time the message comes up. I have had a look around the net and tried the advice I could find, but haven't had any luck.
I have tried resetting pram and the other one. I have also taken out each memory one at a time to see if this makes a difference, but each time the message still appears. She has a 2007 Macbook Pro running Snow Leopard, which we upgraded around a month ago from Tiger. It's got 2gb of ram and I think 2.2Ghz Intel Core Duo Processor.
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Apr 10, 2012
I had a kernel panic few days ago, and there's no audio on youtube, itunes after the attack......
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)
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Oct 13, 2010
Lately my Mac Pro will sometimes show a message saying "You need to restart your computer buy holding the power button" when I try to shut it down or to restart it. What could that be?
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Jul 22, 2009
Recently i upgraded a Powermac g4 to 1.5gb ram and put a new cpu fan in the computer ran fine for a while but now will give the error message that "you need to restart your computer" and wont let you do anything else. Does anyone have any insight to why this would happen?so no one has any insight as to why this will happen about an 1 hr 1/2 of running it will say it needs to be restarted and wont let you do anything but restart?
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Dec 21, 2008
i start up my macbook pro (only about two weeks old, bought from apple store) and the grey screen with the apple logo and a little moving cirle underneath comes on and stays on for VERY long and then a message comes up saying there has been a problem so please restart. it does not say what error. i have tried putting in the hardware diagnostic dvd but that obviousl wont run because it doesn't get past the apple logo before giving me this message. it was working five minute before and:
-there was no new drivers installed,
-i have never opened up the macbook
-no new software installed before it stopped working
-i charged it regularly and the battery was on 90+%
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Mar 30, 2009
i have a year with a mackbook pro an it's work excelent. recently i leave my laptop doing a rip process, when i came back the screen was 'dirty' (a crazy carachteres forming down lines in the scrreen). I restart it then. but when it's staring, the apple sign apears 'dirty' again, and before that, a message in 4 idioms tell me that i must have restart my machine. I'been doing this several times... and the same happends again and again.
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Feb 2, 2010
I restarted my computer, and when it booted back up the clock was reset to Dec 31 2000. I did not change the clock, and my control settings are password locked.
Should I be concerned about this, and has this happened to anybody else?
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Apr 23, 2010
from Leopard,inserted the installer dvd and restarted but this came out on the screen:
"panic(cpu 0 caller 0x002E54BC): unable to find driver for this platform: Powerbook5,2" ...
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Jun 22, 2012
when occurs a suspension of hard drive activity, manually or after a period of inactivity, this suspension seems to be incomplete (a ventilator continue to run) therefore my mac (power-mac G5, OS 10.4.11) is unable to restart, no possible action from the keyboard (I must shut down and restart)
Info:
PowerMac G5, Mac OS X (10.4.4), & PowerBook (10.3.9)
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Nov 28, 2010
So ever since about 3-4 months ago, I'll get an error message on my Mac stating that I need to restart my computer. I lose all control and my only option really is to hold the power button down and restart it. I then Googled the issue and found this out. [URL]. No now my question is, do I do a clean install of my OS? Can Can I reinstall and then use time machine to restore my computer? I'm guessing that would give me the same problem as before. Any advice would be great! By the way.. I have a 2010 MacBook Pro i5 so its still really new. This problem happens maybe once every 2 months depending on how hard I'm using it.
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Jun 13, 2008
What does this error message mean? I have had my MBA since Feb, and never had this error. I get the error, in several languages, and the computer is frozen at that point. A restart gets me back up and running until it happens again, usually within; an hour or so. Always while using Safari.
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May 5, 2010
I've got this message around 5 times since I've installed my new ram about a month ago: What is the cause?
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Jul 22, 2010
I recently got a MacBook from my school. Last night it was freezing quite a bit so I shut it down. This morning when I boot it up I get a screen saying 'you need to restart you computer. Hold down the power button until it turns off, then press the power button again'. Each time I do this though I get the same screen. I think the start up disk for the computer is at my school. is there anyway I can get it working just for today? I have also tried holding down F8 as I start it.
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Sep 11, 2014
I have a mid-2010 MacBook Pro, which has been upgraded recently to Mavericks. My problem is that randomly (usually due to pressing a button or using the mouse) my computer will black out and restart. I was having these intermittent kernel panics earlier this year and took it to a repair shop that said it was not a hardware issue and clean-installed the OSX, but the problem has persisted. The only difference is that before it would just restart while now I get the gray "Your computer was restarted because of a problem" error screen.
Below is the log from the latest report:
Anonymous UUID: 7E9ECFC6-2275-1966-C858-56615F0EFD1F
Thu Sep 11 08:33:35 2014
panic(cpu 1 caller 0xffffff7f839fef7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80e4392000 0x0a5480a2, D0, P3/4
"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
[code]...
Info:
MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9.4)
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Feb 23, 2010
I don't know what to do. I just bought a WD Scorpio 320GB 7200 to be installed in my 07 macbook. The operating system is to date with snow leopard on it. But I don't have the snow leopard disc. I have the regular (luckily). Everything was going well. Using disk utility >> I formatted the drive the MAC extended (journaled). I did a restore from Time machine >>> It saw my drive. I picked the restore I wanted. The restore looked good (1 hour process, actually faster). When it said to restart...thats when there's problems. After restart all I see is the "please restart your computer. You can do this by holding down the power button". When I restart, it just keeps coming back to this message like the HD is corrupt. But its not corrupt. I don't know what could of caused it. Could it be something to do with me using 10.5 installation disc to restore a 10.6 backed up system?
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May 16, 2012
i did a system restore using my installation disk,i went to utilities and restored to the 14/05/12 but when i restarted the system i get a message saying do a system restart and when i do i get the same message,any ideas please on getting my system back up and running ?
Info:
Mac mini, Mac OS X (10.6.8), snow leopard
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Jun 24, 2012
just bought a new macbook air and it keeps freezing on me and asking me to hard restart the computer
Info:
MacBook Air, Mac OS X (10.7.4)
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Aug 26, 2014
How can I restart my Macbook Pro if I can't remember the computer's name at start-up? I do remember the pass word.
Info:
MacBook, Mac OS X (10.5.8)
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Jun 19, 2007
I'm frequently getting the problem that: many times the screen goes grey and a message box appears telling me that I have to restart. Often this is preceded by the fans gradually increasing in speed until they are runing at maximum speed. BUT the fans behaving that way is NOT due to overheating. I have to use the restart button to make the Mac restart. I have used reset button to reset the motherboard but that did not cure the problem. Anyone have any ideas about how to cure this problem? I'm running 10.4.9. The mac is a dual 1.8 (June 2004). 1.5GB RAM, two SATA internal HD�s (Maxtor), two external firewire HD�s (Seagate). All the HD�s are less than a year old.
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Jun 17, 2010
I turned up one day to teach using the Mac Pro and the message on the screen said I had to restart my computer. After many times I gave up. I wrongly thought the hard disk failed as one of the pupils saw some water underneath the Mac from the leaking roof. I checked and formatted the hard drive inside a pc and put Windows on it. After inserting the hard drive and the OSX into the dvd drive proceeded to re-install the software, only to find exactly the same problem as before. What to check next before trying to find someone to fix it.
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Sep 13, 2008
Mac OS X 10.4 Surfing, then all of a sudden got a message saying "you need to restart your computer"
so i restart and now i have a blue screen, with nothing on it, i'd let it sit for about 15mins then it goes to a black screen that has my computer name and asks for login and password info.
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