MacBook Pro :: Getting Error - Need To Restart Computer
Nov 28, 2010
So ever since about 3-4 months ago, I'll get an error message on my Mac stating that I need to restart my computer. I lose all control and my only option really is to hold the power button down and restart it. I then Googled the issue and found this out. [URL]. No now my question is, do I do a clean install of my OS? Can Can I reinstall and then use time machine to restore my computer? I'm guessing that would give me the same problem as before. Any advice would be great! By the way.. I have a 2010 MacBook Pro i5 so its still really new. This problem happens maybe once every 2 months depending on how hard I'm using it.
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Oct 19, 2009
this is my first post here and i hate that it has to be on these terms. however, my mac mini today just out of no where popped up with an error message stating "you must restart your computer...." and so on in several different languages. im not a total noob...so this shouldnt be racking my brain like this. ive read every website and forum relating to this subject, and nothing anyone has to say seems to help. i understand this is a kernel error this message pops up quicker sometimes than others. sometimes it pops up at the blue screen just before my computer prompts me for my password. sometimes, it lets me log into my computer, then the error message will appear. and sometimes it wont even make it to the blue screen, it just gives me a gray screen then the error message. ive tried booting in safe mode and it lets me log in, loads my icons and my desktop, then as soon as i click a single click on the mouse, the message pops back up. ive read some people saying to try reinstalling osx, or to try loading the install disc and repairing some things. i cant get the computer to even seem to boot the disc when i put it in. i am trying to avoid reinstalling osx but if i have to reinstall osx, then i will. i did NOT install anything, upgrade anything, change any system files, change any hardware or anything. i was just downloading a torrent, left my house for a bit, came back and the error message was there. im a graphic designer with work that needs to be done...i can't have a broken computer. does anyone have any clue what to do?
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Jan 3, 2010
I have got the message "You need to restart your computer. Hold down..." in my MBA. Having read what have been posted before about this problem, I do not find a proper solution for it. So I have just copied the message I get from the screen after a safe boot op. It says
disk=0s2: I/O error.
0 [Level 3] [ReadUID 0] [Facility com.apple.system.fs] [ErrType IO] [ErrNo 5] [IOType Read] [PBlkNum 57424] [LBlkNum 900] [FSLogMsgID 11596090533] [FSLogMsgOrder First]...............................
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Mar 19, 2012
My IMAC keeps prompting me to restart after the screen turns grey. Essentially, after a few hours of use, the screen turns dark grey, filling in from the top to the bottom slowly. Once the screen has the dark grey hue, directions pop up in the middle of the screen for me to restart the computer. Once I restart it, the computer automatically generates an error box to report to apple. However, when I click the box to submit to apple, even if when the computer is connected and running well, it will not allow me to report it.
Info:
iMac, Mac OS X (10.5.8)
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Jan 17, 2010
When I drag some MP3s into iTunes it will sometimes at first say "importing" at the top as if it's working, but then show this error. After it happens iTunes won't import anything at all till i restart my computer.
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Apr 14, 2009
Whenever I open my mac mini it comes up with the same message "You need to restart your computer hold down the power button or press restart" in four different languages.
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May 12, 2012
I was using garage band when the screen popped up saying that i need to restart my computer. i tried holding down the power button but the screen is frozen. the computer is making a quiet clicking sound. if i close the laptop the light stays on and the sound persists.
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Jun 16, 2012
So I just picked up one of the new retina macbook pro's as I needed an upgrade badly. It's had no problems until today.Stuff started to get laggy like something was hogging the cpu/ram and then i just turned off and went to the grey "you must restart because of an error screen". I ran an apple hardware test and everything came out fine and I reset the SMC and PRAM. Should I just wait it out and just return it if something else goes wrong?
Info:
MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)
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Jun 13, 2008
What does this error message mean? I have had my MBA since Feb, and never had this error. I get the error, in several languages, and the computer is frozen at that point. A restart gets me back up and running until it happens again, usually within; an hour or so. Always while using Safari.
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May 5, 2010
I've got this message around 5 times since I've installed my new ram about a month ago: What is the cause?
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Jul 22, 2010
I recently got a MacBook from my school. Last night it was freezing quite a bit so I shut it down. This morning when I boot it up I get a screen saying 'you need to restart you computer. Hold down the power button until it turns off, then press the power button again'. Each time I do this though I get the same screen. I think the start up disk for the computer is at my school. is there anyway I can get it working just for today? I have also tried holding down F8 as I start it.
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Sep 11, 2014
I have a mid-2010 MacBook Pro, which has been upgraded recently to Mavericks. My problem is that randomly (usually due to pressing a button or using the mouse) my computer will black out and restart. I was having these intermittent kernel panics earlier this year and took it to a repair shop that said it was not a hardware issue and clean-installed the OSX, but the problem has persisted. The only difference is that before it would just restart while now I get the gray "Your computer was restarted because of a problem" error screen.
Below is the log from the latest report:
Anonymous UUID: 7E9ECFC6-2275-1966-C858-56615F0EFD1F
Thu Sep 11 08:33:35 2014
panic(cpu 1 caller 0xffffff7f839fef7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80e4392000 0x0a5480a2, D0, P3/4
"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
[code]...
Info:
MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9.4)
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Mar 21, 2012
I just installed 2 4 gb of ram in my unibody mac book pro 13"
I now get a error saying to push and hold the power button and then restart. The message keeps coming back up every time any thoughts ?
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Jun 23, 2009
So I did read though the previous forum relating to this problem. None of the posters were having the exact issue I am, and I could not find a solution within.
my hardware: powerbook G4. 1.33GHz Power PC. (upgraded to) 2GB DDR SDRAM. (just upgraded to) 320GB WD HDD
my OS: Just installed 10.4.11
Here's the scenario (I hope someone can help):
Several months ago my poor baby took a dive off a counter onto the tile floor, while running. Never before this did I see the "Kernal Panic" restart screen.
Immediately following the fall, I get the error if the computer is bumped, moved or if I put weight on the keyboard (palms).
I feared it was a HDD issue so I hastily replaced the toshiba 60GB HD with a WD320 HD. And at the same time I upgraded from 10.3.9 to 10.4.11.
The computer seemed fine for a couple weeks, now I am getting the error again with increasing frequency. Mostly when I put pressure on the keyboard (palms).
What I tried: new HD, new OS, checked the RAM to see if it had come loose in the fall.
Could it be my video card? Is it more likely hardware or software?
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Jun 24, 2012
just bought a new macbook air and it keeps freezing on me and asking me to hard restart the computer
Info:
MacBook Air, Mac OS X (10.7.4)
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Aug 26, 2014
How can I restart my Macbook Pro if I can't remember the computer's name at start-up? I do remember the pass word.
Info:
MacBook, Mac OS X (10.5.8)
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Oct 21, 2010
i have a 2 year old Silver Macbook 2.4 (i think!) anyway i havent touched it for ages because of a problem. It wont start up! Heres what happens: I turn the computer on (it can still charge) it starts to go into its white loading screen with the funny rotating loading wheel and all of a sudden this DOS like command prompt pops up with what looks like gibberish computer talk i dont understand except the word error. Then straight after the command prompt shows this transparent big window comes up with a power button logo and says " Please Restart Your Computer" problem is i do restart the computer and it does this everytime i cant get to the profile screen or anything. Any help is appreciated i jus came to you guys b4 the shops cause i thought maybe i could fix it. Im thinkin its a software problem hopefully i wont have to reinstall OSX leopard
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Jun 3, 2012
I am using mac os x version 10.5.8 my processor is 2.4ghz intel core 2 duo memory is 2gb 66mhz ddr2 sdram
My question is i want to restart the computer back to factory defauls as it still has old users info and userid. they did not give me any back up disk or anything to restore the machine with. This is my first mac computer and i bought it to sync with my ipad and use for entertainment. Right now it won't let me open itunes because i need to download quicktime 7.7. I feel like im lost and i just want to start from scratch.
Info:
MacBook, Mac OS X (10.5.8)
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Jun 5, 2014
My Mail won't allow my computer to shut down or restart. When I click on the icon it won't open either. What am I missing here?
Info:
MacBook Air (13-inch Mid 2013), Mac OS X (10.7.5)
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Apr 8, 2009
I have a macbook pro, bought it May last year(2008). I don't know much about computers, but I loved the transition between pc and mac, had no trouble with it, loved to work with it, until now. I had noticed it became slower like 3 weeks ago, and a week ago, it started to freeze up on me followed by a message that said please restart your computer by pressing the power button and the screen becomes dark. When I try to restart it again, it takes a while because it shuts down again and again, until the 10th time it works. The store told me to clean intall, which I did yesterday, it seemed to have worked, it was faster for sure, but today it happened again, 3 times! Has this happened to anyone? Does somebody know what to do?
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Jun 4, 2014
I just replaced my SATA drive. When I went to restart my computer I got a flashing folder with a question mark in it. What is happening and what to do now?
Info:
MacBook Pro
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Apr 26, 2008
I have a MacBookPro that I use in my room connected through ethernet. I am at university and they have only allow one machine to connect to their wi-fi that is available across campus, through mac address filtering. I also have an iPhone which I would love to use wi-fi on, at least while I am in my room lounging around and such. Anyway, the point being, can I use my MBP (connected through LAN) to act as a router so that my iPhone can connect to it? Essentially create a wireless network, so iPhone would find it and I could go online on it via wi-fi?
I tried going on Airport and clicking on "Create a network" (w/o a password), but I get an error saying "There was an error creating our Computer-to-Computer network." It doesn't say much else -- is there a better way of doing this?
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Dec 7, 2010
I have a first gen MBA. It is 1.6Ghz with 2GB of Ram. I am trying to watch the NCAA tournament on MMOD and the quality is terrible. It gets so choppy and I often have to quit Safari or Firefox and even restart the computer. It usually starts off ok but after a few minutes it becomes unwatchable.
What is wrong? I am not running anything by the OS and the browser. It isn't my internet as it makes no difference if I use wireless or ethernet and my download speeds are about 10-15Mbps. I don't have any problems watching streaming on my 5 yr old Dell.
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May 16, 2012
My wife's MacBook Pro suddenly displayed a warning that the computer needed to shut down and restart. It shut down alright but won't restart.
Info:
MacBook Pro, Mac OS X (10.7.1)
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Aug 20, 2009
A friend of mine somehow ruined his iMac's operating system (tiger) and tried to fresh format his hardrive. He told me that every time he would attempt to install, it would say "install failed" and he would have to restart. I couldn't imagine what he was doing wrong, so I attempted to install tiger on his iMac. OSX failed to install with "erase and install" so I ran disk utility and attempted repair with "failure to unmount".
I also tried erase via disk utility using various formating (journaled etc.). How would I be able to install tiger without error? I am not exactly sure why the installer fails, I am assuming it is something on the hard drive that is preventing install. I don't think it's the disk because the installation disk check proceeded and gave no errors.
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Feb 9, 2010
Every time I try to turn on my computer it immediately goes to the grey screen with the different languages that says you have to hold down the power button until it restarts b/c there's some error. Here's the story behind it. I tried to install windows but Bootcamp wouldn't work. It said I had to back up my computer and reinstall the OS as Mac OS Extended (Journaled) (even though it already was!). But I didn't have an external HD that was big enough. I borrowed a friend's external HD and reinstalled from scratch (without putting my old system on yet).
The Windows installation finished, then said there was an error and to restart. It kept saying that and wouldn't restart. Then I tried going back to my Mac OS, and it immediately went to the grey screen with the different languages that says you have to hold down the power button until it restarts b/c there's some error. I even tried reinstalling my old system and it still did this. The disk repair utility said everything on the Mac OS should be fine, though. Eventually I was able to reinstall it clean from the Snow Leopard DVD, but now I can't get my old computer back or windows on it!
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Feb 24, 2009
For some odd reason, when I try to put my Mac to sleep, it decides to dim the screen and show me that "You need to restart your computer" message in 8 languages. I usually keep my Mac on sleep when I am gone.
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Sep 12, 2014
A few days ago it started with an error message after I logged in, but before the desktop appeard. Error message was about "your computer was restarted due to an error..." But in effect, it didn't restart. The message just appeard. After some investigations in the net, I thought this might be an issue with Kernel Panic. I run some HDD diagnostics and repaired the HDD out of the utility.
I canceled the support call I had logged that time. The MacBook ran well now 5 days, but today it restarted automatically (first time) and I got the error message back. Unfortunately, I don't get the window after it started-up, where I can get a report, so I can't post anything else besides my configuration.
Info:
MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.4)
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Jun 9, 2012
wife cannot sign onto safari. shows the machine is connected, but clicking on the safari button on the bottom does not connect. Safari at the top of screen doesn't have the "quit safari" available. When I click on the "Apple" icon on the top of the page and try to either restart or shutdown; I get the error message, "the application Safari cancelled shutdown (restart)" I also have a MacKeeper little thingy on the top bar, but she did not install it.
Info:
MacBook Pro, Mac OS X (10.7)
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Mar 3, 2010
It won't go away and restarting doesn't.
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