Intel Mac :: Grey Smokey Marks Behind Glass On It

Jun 19, 2012

Does anyone know what this is, what causes it, and if it is covered under the 1 year warranty? It is getting worse and it is extremely annoying for doing any kind of graphics or design work.

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Info:iMac, Mac OS X (10.7.4)

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Intel Mac :: What Is Grey Dot Behind Glass Screen

Jul 3, 2012

url...its been there for a couple of months now but not too sure what it is, perhaps mould? I have apple care with it, but i don't think its worth taking into for inspection yet. Its located towards the right edge of the imac. 

Info:
iMac, Mac OS X (10.7.4)

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IMac :: Chip In Glass Behind Screen - What If They Only Replace The Glass But Get Dust?

Aug 11, 2010

there is a small chip behind the glass of my 27" imac. It's about the size of a small crumb or the eye of a small needle. It's hard to see, but it's definitely there. Today is my last day to get the imac replaced or repaired. I have a feeling if I bring it in that they will see there's no reason to swap out the entire imac, and if there is I would have to wait awhile because it's a custom high end one so they don't have the specsI'm worried if they swap the glass that it's just some 19 year old kid that does it and he won't be careful with the screen and will get dust, finger prints, etc. on the glass making it worse.

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Intel Mac :: Have Unremovable Cloudy Marks On Their 27"?

Mar 12, 2012

I've had my iMac since last year and has had these "dirty" screen marks that are on the actual inner screen and cannot be removed. It's really noticable when the screen is on a bright white background (like this one). I've already had the outer glass off and inspected the actual screen and both are immaculate. Is this some type of burn-in that is going to need to be fixed or replaced by Apple?

Info:
iMac, Mac OS X (10.7.3), 2.8GHz Intel Core i5 / 12GB DDR3

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Intel Mac :: Glass Screen Is Broken At The Corner?

Feb 23, 2012

How can I replace my iMac glass screen? It is broken at the connor.

Info:
iMac, Mac OS X (10.5.8)

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Intel Mac :: Put A DVD In And It Was Still On The Grey Screen?

May 12, 2012

I came home to find my IMAC stuck at the grey apple screen with a circle of dots spinning...I've been trying to piece together the events that led up to this:

1) The night before I ran some updates including the osx 10.7.4 update and then selected restart and went to bed

2) THe next day my son says that they tried to put a DVD in and it was still on the grey screen...they inserted the DVD anyway

3) I tried unplugging etc and then rebooting but same grey screen

4) I rebooted with the track pad held down and it managed to eject the DVD

5) Now when rebooting i get 3 bleeps repeated, I've retried this a few times and its the same

6) I have rebooted using CMD R and see that the Macintosh HD is listed showing 466 GB free which I hope means that the other 534GB is still on there...not sure if I should repair it 

I've had this IMAC since January and am ashamed ot say that I DONT THINK I HAVE A BACK UP yet...I was ust about to buy an external HD big enough to back it up so VERY CONCERNED about losing my recently uploaded entire family home movie collection as I speak my wife is holding back the tears..

Info:
iMac, Mac OS X (10.7.2)

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Intel Mac :: It Has A Grey Screen And Won't Boot From HDD

Mar 24, 2012

I have an imac from late 2008 with snow leopard. Late saturday evening 24 Mar I had powered down my imac then later turned it on. Now only a grey screen appears, nothing more. If I leave the imac on a folder with a question mark appears and blinks.I have tried the following to fix the problem and ALL HAVE FAILED:they are:

1. resetting the pram. it doesnt work.

2. booting from the installation cd. The imac doesn't even READ the cd, the screen remains grey and doesn't read the cd at all.

3. booting in the safe mode. nothing happens, the screen remains grey.

4. booting in apple hardware test mode: nothing happens screen remains grey.

5. boot with option key pressed, so as to choose mac HD or my windows partition. nothing happens, the screen remains grey.

When I power on my imac I heard the chord, a slight spin of the HHD I'm sure that's what it is,and then nothing.grey screen.I have tried unpluggling the power cord for 15 seconds, reconnecting it, waiting five secondsand then powering up the imac. it doesn't do any good.do you think it is a hard drive error or failure?  why doesn't it read or boot from the instillation CD??  and yes I am using the correct disk. 

Info:
imac 2.8 ghz int core 2 duo, Mac OS X (10.5.6)

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Intel Mac :: Grey Screen And Nothing Works

Apr 6, 2012

I had that black screen come up on my imac that says you must restart your computer. 

I power down, power up and get this grey screen  These steps have NOT worked: [URL]

Info:
iMac, Mac OS X (10.5.6)

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Intel Mac :: It Stuck At Grey Screen

Apr 18, 2012

everytime I try to boot my iMac it gets stuck at the first grey screen. No logo, no loader, nothing but a grey screen. I have tried everything here > http://support.apple.com/kb/TS2570 > with no results. The grey screen remains there, with no changes. The only thing that seems to work, but only for a seconds, is holding the option (alt) key at startup. After a few seconds, the pointer of the mouse appears.

Info:
iMac, Mac OS X (10.6.8)

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Intel Mac :: Wifi Icon Grey With [!]?

May 8, 2012

Entered password for my wifi, restarted device multiple times, but still cannot join my home network. I've also gone into the advanced settings tcp/ip and renewed the DHCP lease. I have an iPad2, iPhone 4s and Macbook all are connected to this wifi network.

Info:
iMac, Mac OS X (10.7.2)

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Intel Mac :: Grey Bar Bottom Of Screen?

Jul 4, 2012

I might just be losing my mind but has there always been a grey bar at the bottom of the screen? It sort of tells me when pages are loading or what website accessing and such? 

Info:
iMac, Mac OS X (10.7.4)

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Intel Mac :: Grey Startup Screen When Replacing RAM?

Jan 31, 2012

I have a mid-2007 model and I replaced the x2 stock 1GB sticks with x2 2GB sticks. I followed the correct procedures, (I think), and when I powered it on the fan came back on but the screen was black. I unplugged the unit and replaced put the old RAM back in and now when I power it up the screen just goes grey and beeps when I turn it on.

Info:
Mac OS X (10.6.8)

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Intel Mac :: Quit Safari Stays Grey

Feb 18, 2012

I can't exit safari , quit safari stays grey

Info:iMac, Mac OS X (10.7.3), safari stays grey can't exit

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Intel Mac :: How To Get To Move Past Grey Screen

Apr 7, 2012

How do i get iMac to move past grey screen.

Info:
iMac (24-inch Early 2008), Mac OS X (10.7.3)

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Intel Mac :: Grey Screen With Code On Startup?

Jun 20, 2012

I just installed OS X 10.6 and now when i try to turn on my computer, i get this grey screen with computer code on it and the black box that says to restart my computer. I tried safe boot along with all the other steps on the page for the grey screen but nothing works.

Info:
iMac, Mac OS X (10.6)

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Intel Mac :: Grey Screen After Turn The Computer On?

Jun 27, 2012

I get the apple logo then the spinning gear then just a grey screen.

Info:
iPad 2

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IMac (Intel) :: OS X Yosemite (10.10.1) Grey Bar On Dock?

Dec 10, 2014

I have a 2013 iMac running 10.10.1 and I've noticed this gray bar that appears at the bottom of my screen.Very short...about the width of the standard folder icon.  It only appears with the dock and it doesn't matter if the dock is at the bottom or the left/right side of the screen....when the dock disappears, so does the bar. (photo attached) 

Info:
iMac, OS X Yosemite (10.10.1)

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Intel Mac :: Grey Lock When I Hold Option On Startup

Apr 7, 2012

When I hold down Option on boot up, it loads to a grey screen with a dark grey padlock. Under that is a password entry field then a dark-grey circle with a right pointing arrow. I've tried every password I can think of but it does nothing. When I click enter the password just dissapears. 

Info:iMac, Mac OS X (10.7.3)

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Intel Mac :: Unable To Start G5 Stuck On Grey Screen

May 8, 2012

Turn on Mac goes to grey apple screen cog wheels spins but its stuck there tried control option p and r doesn't do anything tried turning it on while holding shift key to try and get it in safe mode but that does not work either.

Info:
iMac, Mac OS X (10.4.11)

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Intel Mac :: It Has Snow Leopard And Does Not Boot Has Grey Screen

May 20, 2012

IMac has snow leopard and does not boot has grey screen

Info:imac dual core 2.4 ghz, Mac OS X (10.6.4)

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Intel Mac :: Its Running OS 10.6.8 Hang On Grey Screen At Start Up

May 27, 2012

My 27" iMac, running OS 10.6.8, has started running slowly when loading Apps and when running Safari. Also, when powered, on It has started stopping on the grey screen before the Apple logo displays. To get past this I must turn the Mac off and then back on.

Info:iMac, Mac OS X (10.6.8)

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Intel Mac :: White Screen With Flashing Grey Folder?

Jun 6, 2012

We did the most recent update that Apple produced and our iMac has yet to turn back on properly. We get a white screen with a flashing grey folder that has a question mark on it..

Info:
iMac, Mac OS X (10.7.4)

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Intel Mac :: Stuck At Grey Screen And Spinning Wheel?

Jun 23, 2012

I have a IMac that suddenly can't move past the grey screen, apple logos, and spinning wheel.  I have used the OS system disk to repair the Macintosh HD, the app stated that the repair of the volume was successful, but in trying to use the HD to restart, I am still stuck with the spinning wheel.  What should I do next, or what am I doing wrong? 

Vetaut

Info:
iMac

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Intel Mac :: Grey Screen And Kernel After Holding Down Shift?

Jul 5, 2012

My iMac was performing ver slowly so I restarted. After that cannot get passed the grey screen.I tried holding the shift button down to go into safe mode but a kernel screen starts ( black and dos type commands appear)

Info:
iMac (21.5-inch Mid 2011)

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IMac (Intel) :: Grey Smudge In The Middle Of Screen?

Nov 30, 2014

OS X Yosemite

iMac (21.5-inch, Mid 2011)

Processor 2.5 GHz Intel Core i5

Memory 4GB 1333 MHz DDR3

Startup Disk Macintosh HD

Graphics AMD Radeon HD 6750M 512 MB 

Not sure exactly when it started but I noticed it about half an hour ago and have come straight online to 'troubleshoot' the problem. The is a grey smudge/shadow in the middle of my screen and I am unable to remove it by cleaning the screen or restarting my computer. I have seen similar issues posted with no resolve so I don't know if people discovered a fix or just gave in and took the computer into the Apple store. With no way to transport the computer safely into the city centre, I would like to avoid doing that if at all possible.  

Info:
iMac (21.5-inch Mid 2011), OS X Yosemite (10.10)

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Mac Mini :: Intel Won't Boot - Grey Screen With Spinning Little Icon

Jul 18, 2009

I have a Mac Mini that my sister gave me because she said it stopped working. She said she wanted me to get all her photos off of it. Its a Model A1176 1.66/2X512/80/COMBO/AP/BT I tried playing with it and it powers up, shows the Apple on a grey screen with a spinning little icon.. It does that for about 30 sec and then turns off. I opened it up, took the hard drive out, put it into an external USB case and hooked it up to my Windows PC and loaded MacDrive 8 software. Got the drive to be recognized on the PC and backed up all her photos.

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Intel Mac :: Computer On Startup Is Stuck On Blank Grey Screen?

Mar 4, 2012

My iMAC is stuck on blank grey screen at startup. Keyboard is not active, won't function at all.

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Intel Mac :: 27" Is A Light Grey On The Left Side Of The Screen?

Jun 10, 2012

My 27" iMac, from the centre to the left side of the screen has a light grey shade whilst the right is normal, at times the screen flickers to normal then go's back to the light grey shade.

Info:
iMac (27-inch Mid 2011)

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Intel Mac :: Grey Shading Appears On The Screen, Freezes Then Shuts Down?

Jun 15, 2012

iMac grey shading appears on the screen, freezes then shuts down

Info:
iMac, Mac OS X (10.7.4)

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Intel Mac :: 27 Will Not Go Beyond Grey Screen Since Re-installing Canon Printer Software?

Jun 18, 2012

imac 27 will not go beyond grey screen, since re-installing Canon printer software. Printer was working ok before.

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