ITunes :: Error Message - Original File Cannot Be Found
Feb 27, 2010
When I attempt to songs in itunes on my computer I get an error message that says: "The song < Name of Song Here> could not be used because the original file could not be found. Would you like to locate it?" All the songs are listed but can not access them.
My OS: Vista
Have tried:
System restore
restoring via back-up
Uninstalling then re-installing iTunes
Rebooting computer
Have approx 1300 songs only 60 are accessible. Songs are not available on my Itouch. Itouch syncs but no songs there. Issue happened on 2/25 after my wife bought a song from iStore.
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Nov 17, 2008
I have a large library and just in the past day, many of my songs have become greeted with the following: The song could not be used because the original file could not be found. Would you like to locate it? I have not moved any files to another location since the last successful play and when I locate the file it is still in the original location. I have many different playlists and I cannot just delete my library or I will lose the content of those playlists...
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Apr 19, 2012
song could not be used because the original file could not be found?
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Dec 4, 2014
Today I went into my Itunes on my Macbook Air using OSX 10.9.5...Normally I play my songs on my Ipad but thought I would use my Macbook instead. The majoirty of my songs have an "i" besides the song and when I click to play it, I get the following message. "The song “*******” could not be used because the original file could not be found. Would you like to locate it"? I then have the option to locate or cancel. The songs are still playable on my Ipad.
Info:
MacBook
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Jun 26, 2014
Some time ago I had a hard drive failure on my PowerMac Pro Quad processor.
No problem I thought as I was using time machine however, when I went to re-load from an earlier back up iTunes failed to load completely, the song titles are the but with approx 50% of them I get the error "original file could not be found" also in many case I get the iCloud sign but with a ! in the cloud...
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Feb 28, 2012
After I moved my iTunes media and library back from an external drive back to my new laptop (with a larger drive), I can't open iTunes. I get this message "The iTunes Library file cannot be found or created. The default location for this file is in the iTunes folder in the "Music" folder. The only option it gives is to click "OK" and iTunes shuts down. I tried reinstalling iTunes but the problem persists. I've checked and my iTunes Library.itl file is in its proper location.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jul 2, 2012
I have copied many Cd's and digital music files to iTunes but since restoring my hard drive, this message appears every time I click of most songs in my library: "...original file can not be found. Would you like to locate it?" However, I can't find it.
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May 8, 2012
Every time I try loging on to youtube I get an error message "404 Not Found" also when I try opening Yahoo it says "Sorry, the page you requested was not found."
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Dec 6, 2014
When rebooting my computer I got this 'library not found' error...I figured my external hard where all my iTunes stuff is kept hadn't come online yet. That's happened before. Nope. Now I can't seem to find the current library file. Also, strangely, these files were in the trash:
iTunes Library Extras.itdb
iTunes Library Genius.itdb
Info:
iPhone 5, iOS 6
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Jun 13, 2012
How do I fix this error message?It reads: The iTunes Library file cannot be saved. An unknow error occurred (-54).
Info:
iTunes
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Apr 30, 2008
Within the last week, all of our computers have developed a 'bouncing E'! The entourage symbol jumps up and down and demands attention, there is a box saying 'Entourage could not read this .rge file', it never stops, it just comes back every half hour or so. I suspect it has something to do with sharing projects, but we have done nothing differently from normal so can't trace the reason. It's possibly linked to when one person sent an invite to all the others asking them to attend and event but I'm not sure.
It was also suggested it might be because there is a lot (ie up to 10 years in one case!) of email in the in box, but we have been doing some clearing out with no result. I don't know much about macs and am in the dark here, and everyone is blaming me as it was my idea to create a shared diary/contacts list in entourage. Some other forum said to find the corrupted file, but I've no idea where to look or even how to tell that it's corrupt.
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Feb 11, 2010
I am running 10.6.2 in Late 2008 Alu UMB. I have a Transcend 500 gig external, with NTFS partition of 250 gig. This NTFS partition has .dmg files. Among then, only a few dmg files show up with the usual dmg icon, everything else show up as blank icons, with .dmg extension, as if it were an unknown or unrecognised file. In file info the preview shown is the usual dmg icon and the file size is also right. When i double click, the dmg doesnt mount, infact nothing happens, and when i try to copy it to my internal hard drive, It says "One or more items in xxx.dmg can't be changed because they are in use". So am not able to use those dmg files.
Note: I have enabled native read/write for NTFS by editing the /etc/fstab.
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Oct 14, 2009
Since adding Growl 1.2 (no problem with earlier versions) I continually get a pop-up error message entitled "iDisk Error" that states "There is a problem syncing the file 'Growl.prefPane'. The destination (iDisk) does not support symlinks. Try compressing the file or folder first." I went to the Growl forum for help and was told that Growl doesn't use symlinks and that therefore the problem must be with MacOSX and/or File Sync or some configuration on my system. I'm using a late 2008 MacBook Pro, with max RAM and MacOSX 10.6.1. My only alternative right now seems to be to uninstall Growl.
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May 23, 2008
I have a Macbook (10.4). When I try to open a .jar file, I got a message like: can't open. In the Console, the error message is: Exception in thread "main" java.lang.UnsupportedClassVersionError: Bad version number in .class file
I googled it and it seem that something is missing from my OS, since the .jar file has been "compiled" with something that I don't have (??). Software update is ok, and on the terminal (don't ask me how I arrived there):
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Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_13-b05-241)
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May 6, 2010
i just installed photo shop cs5 and i keep getting an error message of a file missing or not installed. and it tell me to re-install photoshop.
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Jun 11, 2012
For some reason, most (not all) of the songs in my iTunes have an exclamation mark beside them that says "The song [song title] could not be used because the original file could not be found. Would you like to locate it?"
1) I dropped my computer a week or so ago. At the time it seemed fine with the exception of a small clicking sound from inside the computer.
2) Somone told me that the clicking sound might be because of a harddrive failure (or from a problem with the fan or optical drive). SO I started using Google Drive to backup some of my files, so far however it's only backuped up some of my music (maybe this is why only some of my music works)
3) Whenever I restart my computer now, my trash can becomes full of "Recovered Files". I think I might have deleted these the first few times I saw them.
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Sep 9, 2014
I receive "there was an error attaching this file" when I try to attach pages document to email.
Info:
MacBook Air, OS X Mavericks (10.9.4)
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Sep 6, 2014
When I am trying to import images into Aperture 3.4.5. I get the message:
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To my knowledge there is no account nilpe on this computer, the account name I use is different.Somehow Aperture has mixed up permissions.(Have run the "Repair Disk Permissions" in Disk Utility.app and restarted, without any effect)(Mac Pro with Mac OS X Lion 10.7.5 (11G63), start up disc is a SSD and the Aperture Library is on another disk.I have previously imported thousands of images into Aperture, I am at a loss as to why this has suddenly appeared.
Info:
Mac Pro, Mac OS X (10.7.5)
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Jun 20, 2014
I suddenly can not sync my iPhone 5
"The phone "..." cannot be synced. the required file can not be found."
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Jun 2, 2014
I am receiving this error message when opening an audio file in Soundtrack Pro. How to solve this issue?
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iMac, OS X Mavericks (10.9.3)
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Jun 22, 2012
I have a bunch of mp3 files that I would like to rename the original file name. Itunes only allows me to change metadata, but to fix broken names and keep organized, I need to change the file name. Once I rename the file, it shows the new name, and then upon playing it, it reverts back to the original name. I do not have any locked permissions. I have parallels and tried to rename them on the windows 7 side but same effect. I tried to shut all programs off so the file was not in use. I even tried to export it as a acc file type. I am exhausted looking for a solution, this is why I am using this forum as a last ditch effort.
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May 24, 2012
error message: itunes library .itl cannot be read because it was created by a newer version. I downloaded and in stalled the latest version of itunes and it did not help.
Info:
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Mar 1, 2009
Is there a size limit for importing an Excel File into Numbers? The error message says the file is too large. Has this been changed in i-work 09? The file has multiple sheets that refer to each other, but i can't even open at this point. It is 3.1 MB.
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Jan 20, 2009
In trying to set up shared music among the users of my computer I think I deleted the original file info, even though there was a music folder showing folders for the individual artists in my library. These however now appear to be empty. I have the music listed in iTunes but when I try to open a song I get a window with the following message, "The song "...." could not be used because the original file could not be found. Would you like to locate it?" But no luck locating the files. The guy at the Apple Genius Bar said I could retrieve the music but refused to tell me how because it is supposedly illegal. I don't know why it is illegal because the tunes were purchased. But he did tell me to google the problem and I have come up empty handed.
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Mar 16, 2009
All of my movies on my hard drive have crazy file names. I just rename the info from within itunes. I am wondering if there is a way to apply the info in itunes to change the original file names. So that I don't have to change them all manually on my hard drive if I want them in some sort of order. Something like 'apply itunes info to original filename'. I am pretty sure it isn't possible but thought it might be worth a try.
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Apr 8, 2012
This error message on my 15" macBook Pro recently appeared and blocks my access to all my music. I have downloaded the itunes updates and still get this message.
Info:
MacBook
Pro, Mac OS X (10.6.8)
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Sep 9, 2014
In just this past week I am unable to open iTunes on my Mac Book Pro9. I do not get an error message, it simply just says 'Application Not Responding' when right clicked in the dock. I have updated to OS X Mavericks 10.9.4 a few months ago, and it has been working fine up until about a week ago. I've tried rebooting my MAC and I've just updated to iTunes to 11.3.1 today but it still won't open.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Sep 4, 2009
I received a Mac Mini for my birthday from my husband. I've had my wonderful Mini for less than 2 weeks and am trying to get used to it after working with a MS/Dell system since the early 1990's. I accidentally deleted Bootcamp and now when I click on the bootcamp icon on my desktop I get the following error message: The alias "My Boot Camp" can't be opened because the original item can't be found. What do I need to do to reinstall/make this work again?
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Feb 22, 2012
I am having a problem with launching the itunes from my computer. I consistantly receive the error message 13014 with every attempt. Is there some way I can recover from this error short of wiping the computer clean?
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May 16, 2012
But then when I access a download site and run the download, I get a text edit mess and not a download of software. How can I get a Quicktime update so that I can use iTunes (the whole program is stopped)
Info:
MacBook (13-inch Mid 2007), Mac OS X (10.5.8)
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