IMac :: Cannot Connect To Internet (DSL Modem With Ethernet Cable)
Jun 8, 2010
My father in law had a power failure at the house, and since then, he cannot connect to the internet via DSL Modem connected via ethernet cable. Being that he is 1000 miles away, I am trying to diagnose via phone. System Info: Imac 17", purchased new around 2006- Intel chip, running Tiger OS
Symptoms:
- Cannot connect via ethernet
- When searching system profiler, "Built-in Ethernet" shows up, but no MAC address
- In Network settings, he can see the various connection ports, but cannot check the box on "Built-in Ethernet" to turn the port on... won't let him.
- Wireless is not an option, I don't want to be 24/7 tech support
Diagnosis? I am thinking that the power surge may have fried the ethernet port on the motherboard.
Repair Solution: Planning on picking up the Apple USB Ethernet adapter. I know it doesn't have the correct drivers to run on Tiger, but found a driver online that claims it allows use of the usb adapter on Panther on up.
Questions - Does this sound like a fried ethernet port? Any other easy diagnostic tests I can do? Does the USB adapter sounds like a decent solution?
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Apr 6, 2012
i can't connect to the internet via my ethernet cable, but this is a weird case. What's weird about it is that all my settings are O.K. (appletalk on and set to ethernet, tcp/ip set to ethernet, dhcp) and my iMac is recieving a 192 address, but it still can't connect to the internet. The dhcp settings are correct, because they are the same settings used on all my other devices (at least those that use internet anyway), and they all connect to the internet just fine. Whether via an ethernet cable, or Wi-Fi.
Info:
iMac, Mac OS 9.2.x
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Feb 14, 2009
I have a Power Mac G4 MDD that I am trying to connect to the Internet using a USB Cable Modem from Broadstripe Cable in Maryland.
So far I have tried a straight connection using the supplied USB cable, then via an Ethernet adapter from the USB cable to the MDD. Went through the software setup several times and still have had no success. does anyone have a solution for this type of problem?
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Oct 12, 2010
I'm here at university and the wifi here sucks! it is so slow, it is working.However there is an ethernet port and I did connect to it this morning. But, this evening I tried connecting again and it wouldnt let me!At my university they require you to put in your student ID and pw in order for you to use the internet for both wi-fi and ethernet. But when i tried this evening it dint ask for my student ID or password. I went to settings and it did say that there was a connection and that "Ethernet has a self-assigned IP address and will not be able to connect to the Internet"
i dont understand how come now it isnt working. I aksed my classmate nextdoor if his internet port was working through the ethernet port he said it was.... i am not that tech savy so keep vocabulary to something simple lmaooo.
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Jun 17, 2014
After upgraded to maverick, I can't get internet via ethernet cable. The wireless is still working fine.
Info:
iMac (24-inch Early 2009), OS X Mavericks (10.9.3)
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Dec 29, 2009
I've got an issue with my TC setup, I cannot for the life of me get it to see the cable modem and setup the WAN access. If you will pardon me I will cut n paste the lengthy description I left on the apple support list as I feel it is pretty thorough. I think I know my way around networks and dhcp but this setup doesn't yield any logs so I can't troubleshoot! I'm on Virgin Media 20megs and I can't connect using my brand new TC.
Modem: Ambit 256
Time capsule : 1 tB, firmware 7.5
Test router : Netgear WGR614V9
MBP alubook 15 inch late 2008
I tried connecting with the test router and the MBP alubook to the modem and both can pickup the ethernet connection and get a DHCP lease after some coaxing (cold-start the modem first, then cold-start the router/mbp). But I'm having no luck with the airport extreme base station. Hard reset / factory reset / soft reset, any startup order, nothing works. I even left the devices offline for an hour before doing another round of testing. I tried several cables (including a crossover cable) and all configurations work apart from the ones involving the time capsule. Both the modem AND the TC ethernet ports light-up with a green light... but somehow the TC doesn't negociate its DHCP or even basic ethernet connectivity. I see there's a firmware 7.4.2 on the support site for the TC but I'd rather not downgrade the unit.
Here are the console logs from the MBP when it connects to the modem (yes, my MBP is named awesome, because frankly it is):
Originally Posted by System.log when connecting MBP to Modem
29/12/2009 08:54:04 Awesome kernel Ethernet nvenet: Link up on en0, 100-Megabit, Full-duplex, Symmetric flow-control, Debug 796d,0000,0de1,0005,45e1,0000
Originally Posted by Modem status page
Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant
MAC Address : <<redacted to protect the innocents>>
Serial Number : 0014A49B00A5
Boot Code Version : 1.1.2c
Software Version : 2.111.1002
Hardware Version : 1.9
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Jun 3, 2010
I live in a shared house and connect both my iMac and PC laptop to the internet via Wifi.
This is fine for the internet, but I'm constantly transferring large volumes of files between my laptop and iMac and it's unbearably slow. I can't connect to the router via ethernet because it's in the living room.
Can I connect my laptop and iMac up with an ethernet or USB cable for fast file transfer?
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Sep 8, 2010
I have recently had to stop using my wireless router and connect directly from my modem to the WAN port on my computer. However, I can only achieve an internet connection when I direct connect into my PowerBook G4. When I try to connect into my iMac, I get nothing.
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Oct 12, 2010
I was wondering how I could file share, or make the whole Hard Drive (HDD) accessible to another computer. The two other computers I have are a Toshiba Laptop with Ethernet and USB, and a iMac Intel with Firewire, USB, and Ethernet. Putting these to use along with:Three Ethernet Cables Now how do I get the whole HDD visible to the others computers (either/both) and be able to write to it? Also, I do not want to use CDs and have no CDs that came with the computers. I want to put Xubuntu on the eMac and Debian on the iMacs and erase the rest of the Hard Drives. The computers getting this are the iMac G3s and the eMac G4 in my Signature.
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Dec 27, 2007
I have a blackbook (intel core 2 duo) and I can connect to my landlord's wireless network (they have a netgear wgt624) but I can't actually use the web (Safari or Firefox will just "think"). I've tested the diagnostics and it confirms that my mac can connect to the network, but it cannot connect to the internet. The network uses WPA personal and it has a 19-aphanumeric passphrase.
*Also - would it be possible for me to extend the wireless range (and make it possible to browse the web) if I used my own 2wire wireless modem to connect to the netgear wgt624?
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Oct 11, 2010
2010 i7 15'' MBP. I've been connected to the internet wireless with my Airport Extreme from day 1, but today I wanted to give the ethernet port a try and it just didn't work. The ethernet cable is recognized, but it says there is no IP. I do not know my IP settings or any of that. What do I do?
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Jan 18, 2010
I know the steps for internet sharing airport card's internet access to another computer via ethernet cable, but how do i set it up to share it with a router via ethernet cable?
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Sep 22, 2009
I have a crossover cable and I need to connect my imac to my macbook so I can download some of my files on my macbook to my new imac. I know I have to go to Preferences > Networks > and change the ethernet settings but I'm not sure what to do.
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Feb 13, 2012
plan to transfer from my Windows PC with the migration tool.I would like to know if it's possible to connect directly my PC to the Mac with an Ethernet cable. Is this considered as the same domestic network?
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
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Mar 24, 2009
I connect to the internet mainly through an ethernet cable, connected to my own base for ethernet connections (Might be a router, but doesn't connect directly to the internet) which is connected to the main Linksys router on the other side of my house, which even has a wireless connection.
Regardless, this setup has worked without issue for a long time now, but all of a sudden now, I cannot connect to the internet (On my Mac).
I have tried unplugging the routers, for extended periods of time, plugging them back in, but I cannot connect to the internet. Whats awkward, is that when I check the Network settings in the System Preferences, it says clearly is that the Ethernet Cable is connected (Which it is), and as a backup, I have even connected to my Wireless Network through AirPort (Which says it is connected), but I cannot connect to the internet through Firefox, or any instant messaging service.
On the main computer, with the main router, the internet works fine. When I try to load Firefox on my Mac, it sometimes takes a long time loading (On a blank screen), and never loads usually (With occasional loads, but usually does not connect).
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Jan 10, 2010
I just got the new macbook, with snow leopord, and is running on 10.6.2. My internet is really slow when I connect it to my linksys router. It is a wrt54g router. And I am using a WPA2 password. The internet works fine with the three other laptops in my house. But is slow when I connect with wireless to the router. But when I connect to the router with a ethernet cable it works really fast.
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Mar 11, 2010
I was wondering if anyone knows if its possible to share my LAN internet to an XBOX 360 using the Apple USB ethernet cable (for the Macbook Air) on my Macbook Pro 13"? I've tried several routers, and all have them have failed me giving me massive timeouts and sudden disconnects. I think this should be a good solution.
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Jun 26, 2010
the xp laptop cannot access the wireless internet and the router is too far away to use.Therefore i'm wanting to share my mac's internet with the xp laptop via an ethernet cable.I've searched for hours and I cannot find the correct way to do this.
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Jun 13, 2012
I have a MacMini (about 3 years old, running OS 10.6.8).
Ever since I got it I have connected it to the internet via WIFI (using an Airport Express connected to a switch - connected to a router). No problems.
But now I have pulled a cable to my office and want it connected via ethernet.
But as soon as I plug in the ethernet cable I loose my internet connection. The DSL light on my router (Zyxel Prestige) flashes a bit and turns off.
So there is no internet connection.
But the network works (i can connect my XBox to the MacMini - which are both connected to the switch)I have tried removing everything (Switch, Xbox and Airport) so it's just the the router with my MacMini connected to it. Still looses internet. The routers DSL light goes out, and I have no internet connection.
Info:
Mac mini, Mac OS X (10.6.8)
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May 4, 2012
Today when I turned on my computer, it suddenly would not recognize any kind of Internet connection. The Ethernet cable that I use every day now shows up as 'unplugged' even though it is plugged in. I have tried using a different cable, and it still shows up as unplugged. When I try to connect to the Internet wirelessly, there is always a connection timeout and I can't connect. I use a self-assigned IP address and I've never had this problem before. I've also reset my PRAM, but it hasn't worked.
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)
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Apr 28, 2008
I just got a new MacBook Pro, but my wife uses my old 1.25GHz Alum. PowerBook. My MB pro flies, but unfortunately, the wireless ethernet on my old PB is slow as hell. I've got 11+GB of free space left on my hard drive and Safari or Firefox are the only applications I have open. I also have a cable internet connection with wireless through my 1st Gen Airport Express, yet it's still slow.
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Jul 7, 2009
I just got a new MacBook and have been copying files via Ethernet from my pc. One thing I noticed is that whenever an Ethernet cable is plugged in nad hooked up to the router, the Internet stops working on both mac and pc. However, my torrent client on my pc continues downloading so it's not actually stopping, the browser is just failing to connect as is the official network status. Why is this?
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Jan 1, 2010
I'm running OSX 10.5.8 on a Macbook Pro, and today I've been unable to connect to the internet via ethernet or wi-fi, unless I'm in safe mode. Then everything seems to work as it should, which makes me believe that this is a software issue rather than a hardware problem. I've tried making a new account with administrator priveleges, but that doesn't solve my issue. Does anyone have any advice on how I can connect to the internet under my normal user account, rather than in safe mode? I should note that I won't be able to get my hands on my repair CD or perform a clean install of OSX because that stuff is at home, and I'm in college. Also, I'm at a university and don't have a router. I just use the campus-wide wi-fi. Finally, my roommate has no problem accessing the internet in our room via ethernet or wi-fi, but I do. Thanks for the help everyone.
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Apr 6, 2012
I cant connect to internet through my DSL modem
Info:
MacBook Pro
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Mar 13, 2010
I have an Xbox 360 set up in my bedroom which is at the opposite end of the house. I have an airport extreme base station (new model) connected to my modem and PC (PC is not wireless, thus why i have it connected).... I have the wireless adapter connected to my xbox 360. I can play online with no lag (game: modern warfare 2) when nobody is on the pc but when someone is on the pc I get very noticeable lag. I guess I am fighting to split the connection with the pc. What is my best solution? 1) Have my ISP boost the speed of my modem. I didn't know if this would help by giving us more speed to fight over. 2) Get an Airport express and set it up closer to my bedroom/xbox 360. Will the express still fight for the connection with my pc like my wireless adapter on the 360? 3) Get the airport express and connect it directly to my 360 with an ethernet cable. Will i still be fighting for connection with the pc?
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May 29, 2009
I'm having a problem using my Built -in Ethernet. I have iMac running Macosx 10.4.11. Everytime I connect a cable it doesn't register it in the Network Panel, It tells me that, 'The cable for Built - in Ethernet is not plugged in.' I have tried a couple of different cables, neither work, but they do work with my Macbook running Macosx 10.5.6. So I don't think there's a problem with the cables. Do I need to configure anything or should they work automatically as they do on the Macbook?
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Apr 28, 2008
OK, I am a newbie, as the name implies. I purchased a MacBook Pro with supposedly Leopard? Mac Os X (somewhere on the machine it said Tiger - does it matter?), with Parallels installed by the friendlies at MacMall. I start Windows and cannot connect to the Verizon wireless express card which is working just fine. The Parallel's User Manual is a joke... how do I make this thing work?
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Apr 24, 2009
I was wondering how to connect to the internet with no cable plugged into it. I am running leopard and I don't know what to do.
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Jun 18, 2012
I have multiple problems: a. When I connect a cable to the internet, i am unable to directly login to the internet. I need to go the ISP site, login and then it connects me. I have tried to create some network connections which are not letting me connect directly without requiring a password. PLease note that I have provided the login id and password in the network preferences and created it but unable to login in.
b. Please also let me know how to delete all prior network settings.
I am new to apple and hence only capable of system menu driven capabilities.
More queries later as i set up my wireless.
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Oct 1, 2009
I'm brand new to Mac. I just got a MacBook Pro, and I've been having some troubles connecting to the internet at home. I have a LinkSys WRT54GS router with Firmware Version: v1.50.9. I'm unable to access the internet through both ethernet and wireless. Concerning wireless, I have tried connecting using WEP, and have tried entering passcodes both with and without an "$" and "0x" preceding the 10 digit WEP passcode. I have also tried switching the encryption over to WPA2, and still nothing. I have even disabled the security to see if it's able to connect -- it's not. I had some error regarding not being able to find it's IP or something along those lines.
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