Applications :: Itunes - 9813 Error - No Root Certificate
Mar 19, 2005
I'm on a G4 laptop, running 10.3.8 and iTunes 4.7.1 I'm connected through a Motorola SURFboard SB5100 with cable, no router beyond that My problem popped up approx. 4-5 weeks ago. I'm not sure exactly when, or what I did to cause it. But I think I updated to 10.3.8 from 10.3.7 around that time.
Whenever, I click "Buy Song" or "Sign-In" in iTunes, i get this error:
"iTunes could not connect to the Music Store.
An unknown error occurred (-9813)"
WHAT MY COMPUTER IS/IS NOT DOING:....................
when i attempt to sign in to iTunes, or create a new account (current ver (9.0.2) i get the following error message. We could not complete your iTunes Store request. A unknown error occurred (-9813). There was an error in the iTunes store, please try again later. I can sign in via my iPod over the same wifi connection and via my brother-in-law's Powerbook, why is my MBP refusing to sign in?
I've searched high and low for the error code -9813 and can find no documentation anywhere. It has been doing this since yesterday and the error fires as soon as it attempts to connect to the server however the store content (pre-login) all loads fine i.e. adverts etc within iTunes.
Just curious if anyone else is experiencing this error in iTunes today. The error -9813 appears when trying to access the account page. I've done some searching and found various reasons/solutions. I don't want to make any major changes to my system if it turns out to be a temporary glitch that others are also encountering too.
In my keychain access I have the following: com.apple.kerberos.kdc and com.apple.systemdefault both show "This root certificate is not trusted" AND Dashboard Advisory shows "This certificate was signed by an unknown authority." I don't know what the notices mean (beyond the obvious that something is untrusted) nor do I know what to do about it.
How do I redeem a gift card that had the code denied, and I know it should be fine? Who do I contact at Apple? My code is complete, and I can read it. I also checked my account to see if it is activated, and it is. I checked to see if the code was correct many times.
I am a new mac user (total convert--am on my second iMac in a month and am about to buy a macbook), and am having trouble with my itunes service. My first 24" iMac developed a clicking HDD, so I was lucky enough to be able to bring it back to the shop for a replacement iMac. I made a time machine backup of the first Mac and copied directly to the second one (which was flawless....how come I haven't been using macs prior to now? I've lost dozens of backups on PC). The only issue I've had is with iTunes--I keep getting an error that the iTunes library is newer than the version of iTunes on the computer. Is there anyway to fix this without losing my entire library of songs? I did make up a physical copy of the iTunes folder on my first Mac, just in case, so I assume that I could delete iTunes and reinstall a fresh copy, update it, and then copy the iTunes folder over to the new version. But this is a Windows approach to the issue and there is probably a simpler way of fixing this. Alternately, I could do the same but sync my iPod and copy everything to my library that way.
I currently have itunes on two accounts set to access a library at /Users/shared/iTunes/. The problem is if iTunes is running on one account and I try to launch it on the other, it gives an error saying it doesn't have write access. It needs to stay running on one for my appletv. Is there a way to start it and have all accounts have access to it as a single process? Run it as root?
I've been using cyberduck with only a few hiccups, but recently, I needed to create an ftp account for one folder. However, whenever I try to log into this new account it refuses to log in! I try the main ftp, and it works fine, then I disconnect and try the alternative It says that the "login failed" and then keeps prompting me to type in the password- which I do over and over until....well, you get the picture. Can anyone tell me what the problem is?
I am using MBP Pro with OSx 10.7.3. I use admin account. Recently I enabled root account and then disabled it back again. Since then I am seeing applications only for root and not for admin even with admin login. If I go to /Users/<admin username>/Library/Preferences, I can see that the applications has relevant files over there. When I looked more carefully I observed that, I am able to see the applications installed for the root only and not for the admin user. Is there any way to corrrect this?
I was asked to install iTunes 10 on someone's computer running Vista. I ran the full install, launched iTunes 10, and it immediately crashes with CoreFoundation.dll error.
I then I tried uninstall every Apple-related software and tried reinstalling, still no go.
I used 7-Zip to extract all the install files from the iTunes install package. I tried installing each separate and came to the conclusion it was the Apple Application Support. Everytime I try to install it, it goes all the way and then crashes with a weird matrix_blahblah error (I apologize, I'll get the correct error for you tomorrow).
Did anyone else encounter this? I tried everything, even replacing the CoreFoundation.dll file and registering it with regsvr32.
When I try to install iTunes 9 I get the following message: "System extension cannot be used. The system extention "/system/library/extensions/CDSDAudioCaptureSupport.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update". ITunes installs anyway - even if I leave the message there without clicking "OK". I have verified my disk and repaired the permissions - yet still pops up.
So had just sent in my MBP with dead logic board. Got it back. Everything works great except all my purchased music on iTunes needed to be re-authorized. No problem, I know the password. (By the way the account is an AOL account) So I type in my password, it recognizes it as being correct but would like me to update my account for use with an Apple ID. This is also fine (although I remember doing this a few months ago already. Whatever I'll do it again.)
I have a server setup with Quicktime Streaming Server. I have installed Quicktime Broadcaster/Quicktime Player on my MacBook. My problem is that I am only able to broadcast as the root user. Also I can only receive a broadcast via Quicktime Player 7.6 as the root user. Is the firewall blocking the rtsp protocol? I am completely stuck and befuddled.
After migrating my old iMac to my new one, every time I start iTunes, I get the following message: "We could not complete your iTunes store request. An unknown error occurred (4002).
Over the last couple of months, I sometimes get an error when using the iTunes Store: "We could not complete your iTunes Store request. The network connection was reset. Make sure your network connection is active and try again." It seems happen at random. I click to download an app and I get the message. I click again and it works. Sometimes I'm browsing the store and everything's fine, then I start getting the message over and over for a while.
I tried rebuilding my home network, updating airport software, everything I could think of on my end. Is this a problem on Apple's servers? Do a lot of other people have this problem? I haven't had much luck finding answers on this site or searching Google. I use an Airport Extreme, I have Time Warner Cable internet. I have no other internet connection issues.
Are there any drawbacks to enabling iTunes' option to "Use error correction when reading Audio CDs" in the import settings (other than ripping will simply take longer)? What I would really like to know is whether or not enabling this feature will in any way adversely affect the quality of CD rips I get?
Every time i try to download an app. to my Touch, log in, or even try to create a new account, i keep getting the same error: "We could not complete your iTunes store request. An unknown error has occured (-9809)" Has anybody else had this error?
1) "Attempting to copy to audio drive failed you do not have the privileges"2) Attempting to copy to the Disk "Robert Schuster's iPhone" failed. The Disk could not be read from or written to.Where can I find solutions to my perpetually failing hardware and software?
When I attempt to upgrade I get an error message, "Could not purchase "iTunes Plus Upgrade". An unknown error occured (1004)." This has occurred over the last few days and after restarting.
I just recently had an iTunes Unknown Error -3237 on my Windows Vista Desktop. My iPhone and iTouch doesn't appear in iTunes but show up in My Computer. I plugged it into my sisters Toshiba laptop and it is detected just fine. I plugged it into my MBP and it is detected fine as well. I don't know what the issue is for iTunes. I am running iTunes 8.1. My iPhone is synced with that computer and now I can't sync music to it in fear of losing the current ones I have on my phone. Also I get a iTunes Store error as well.
It won't let me onto the iTunes Store. It just comes up with an error saying there is a network issue to to check it. My internet is working fine but I can't figure out why iTunes is freaking out on me ~_~. iTunes Store works fine on my MBP and sister's laptop. My iPhone backups are all on that computer and same for my applications that aren't on my phone. I have tried reinstalling iTunes and it doesn't remedy the issue. I tried turning off iPod Services and starting it back up to no avail.
I just plugged in my old iPod (a nano 1g) and iTunes said I need to authorize my computer or 15 songs would be taken off. So I chose authorized, typed in my password, and it gave me unknown error -42408. I tried again a few times with the same results. So I decided to look it up on Apple's support website, and it didn't have anything about it. I also couldn't find it on Google. What the heck does this mean and how do I fix it? Btw I just plugged it in a week ago and it worked.
I receive this error every time I tell iTunes to download the updates to my iPhone apps. Funny thing is, I only get the error once, if I click Update All again it goes through without a problem. This has been going on for almost 6 months through multiple versions of iTunes, iOS and a whole new iPhone setup from scratch.
I tried renting Transformers and when the download was complete, an error occured and the movie won't play. And the transaction still took place. The error read: We could not complete your iTunes Store request. An unknown error occured (5103).
this evening I rented the film "Once."After it finished downloading, I hit play, got the 24-hour notice, and continued, but then I got this nasty error:So, I'm not able to watch the movie. And not too happy about it.
When I sync my iPhone and iPod with iTunes, I get an error that says some obscure video can't be synced because the device doesn't support the file. I've included a picture, and have searched for the file, but can't find it! I would delete it if I could find it.
after installing the latest itunes update march 8th 2012 an error started to show that said error saving itunes library cannot be saved error (-54) or something like that.im using OSX Lion
I have been trying to download the app Remote from iTunes for the past two weeks without success. I had Remote installed and happily working, but earlier in the month the latest Remote update was probably broken and the app cannot be updated or re-downloaded from iTunes, the error I get is 408.
I am experiencing this both on my mac mini running Lion 10.7 and my iphone running iOS 5.1
