Applications :: ITunes Store Error - 9809 When Download App

Mar 4, 2009

Every time i try to download an app. to my Touch, log in, or even try to create a new account, i keep getting the same error: "We could not complete your iTunes store request. An unknown error has occured (-9809)" Has anybody else had this error?

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App Store :: Not Allowed To Download Previously Purchased App (Unknown Error, Error -4)?

May 1, 2012

Trying to re-install Twitter from the Mac App Store. When I click "install" I get a prompt to type in my Apple ID (pre-filled with; NOT ME). When I type my correct Apple ID and password in I get an "Error -4" message followed by "Unknown Error" message.  

I have NO clue who is. My account has not been hacked (at least no unauthorized purchases have been made).  When I view my previously purchased apps, I see the whole list, Twitter, included...but I can't seem to download it.  

Here's what I'm running: 

Mac OS X 10.6.8
App Store 1.0.2 (63.1)  

Here's what I've tried. Signing out of the App Store and signing back in.Signing out of the App Store and not signing back in until I try to download the App. Signing out of iTunes (trying everything). Restarting. What else is causing these errors? 

MacBook Pro, Mac OS X (10.6.8)

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Applications :: ITunes Store HAS Cover Art BUT Won't Download

Dec 25, 2007

this album is on iTunes. so there is cover art. i put in my CD and get an incorrect picture and CD listing. i fix this, i then try to import the correct picture and get nothing. i USED to be able to fix this by making sure that the album name, artist, and song name were the exact same as iTunes dice now. the iTunes art is clearer than any Jpeg i will find...i would prefer it..but HOW? if i could just GRAB the art or point iTunes at the listing in the store, i would be appeased.

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Applications :: Download ITunes Store Purchases To New Computer?

Feb 8, 2010

I just got a new hard drive and did a clean install. I also installed iTunes, but when I launch it, I can't see any option that allows me to download previously made purchases from the iTunes store. Any ideas how to get it to do this?.......

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Applications :: ITunes Store Network Connection Error

Sep 4, 2010

Over the last couple of months, I sometimes get an error when using the iTunes Store: "We could not complete your iTunes Store request. The network connection was reset. Make sure your network connection is active and try again." It seems happen at random. I click to download an app and I get the message. I click again and it works. Sometimes I'm browsing the store and everything's fine, then I start getting the message over and over for a while.

I tried rebuilding my home network, updating airport software, everything I could think of on my end. Is this a problem on Apple's servers? Do a lot of other people have this problem? I haven't had much luck finding answers on this site or searching Google. I use an Airport Extreme, I have Time Warner Cable internet. I have no other internet connection issues.

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Applications :: ITunes Store Sign In (Error - 9813)

Dec 26, 2009

when i attempt to sign in to iTunes, or create a new account (current ver (9.0.2) i get the following error message. We could not complete your iTunes Store request. A unknown error occurred (-9813). There was an error in the iTunes store, please try again later. I can sign in via my iPod over the same wifi connection and via my brother-in-law's Powerbook, why is my MBP refusing to sign in?

I've searched high and low for the error code -9813 and can find no documentation anywhere. It has been doing this since yesterday and the error fires as soon as it attempts to connect to the server however the store content (pre-login) all loads fine i.e. adverts etc within iTunes.

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Applications :: ITunes Music Store With Download Able Movie Trailer Section?

Dec 17, 2009

I didn't know the iTunes Music store had a downloadable movie trailer section. Since when did they have this?

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App Store :: Error 13 When Trying To Download Or Update

May 27, 2012

For months now I've been getting error 13 whenever I try to update apps or get new ones from the Mac Appstore. I already have six updates pending and this is starting to get on my nerves. most weren't even executable for some reason.

Using OS X Lion ever since it was launched; 10.7.3.

MacBook Pro, Mac OS X (10.7.3)

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ITunes :: Buying / Download App In US Store With ID Apple Valid Only In Spanish Store?

Apr 5, 2012

I reside in Spain and I've recently opened a joint account with a US resident here in Los Angeles at Charles Schwab bank.The financial consultant told us it's possible to deposit checks into schwab account through an app for iphone [URL]I've tried to download but it appears the following window:  "your application has not been able to complete"  and "The article you requested is not available at this time in Spanish Store, but is available in the U.S. Store. Click Change Store to view this article". If I click to change the Store from the Spanish to the American store, I have to fill the data but my ID apple is not working on the "foreign" store. What can I do? Is there a way to buy / download items from a different Itunes stores? 

iPhone 4S, iOS 5.1

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App Store :: An Error Occurred While Downloading Osx Lion Now It Won't Download

May 19, 2012

An error occurred while downloading the app os x lion.  Now when I go back to purchased apps and try to download, it just says "an error has occurred" and the download button is gray (not active).  How can I reset it so it will download?

MacBook, Mac OS X (10.4.11)

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ITunes :: Error : "We Could Not Complete Your ITunes Store Request. An Unknown Error Occurred (4002)"

May 19, 2012

After migrating my old iMac to my new one, every time I start iTunes, I get the following message: "We could not complete your iTunes store request. An unknown error occurred (4002).

iMac (27-inch Mid 2011), Mac OS X (10.7.4)

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MacBook Air :: Insufficient Space - Error Preventing App Download From App Store

Jul 1, 2014

I am using a MacBook Air 2013 model with OS 10.9.4 (Mavericks).  It has a 120 GB HD with about 17 GB of free space. I am unable to download from the Mac App Store as I get an 'insufficient space available" error whenever I try to purchase a larger App (> 2 GB). After looking through the forums I can confirm the following:

- Both the Finder and "About This Mac" report that 16.5 GB of space is available.

- I have toggled Time Machine and restarted my computer with it "On" and "Off".

- The application description does not mention needing more space for installation (specifically I am now trying to download BioShock 2 which needs about 9 GB). 

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ITunes :: Can't Download The Itunes Upgrade 10.6.1 - Get Error Signature Is Invalid

Apr 11, 2012

I cant download or install the 10.6.1 update to itunes,,,i get an error sometimes that says signature is invalid, or just that the download failed..

iPhone 4, Windows XP, and windows 2000

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ITunes :: Purchased Song From ITunes Store But It Will Not Download

May 23, 2012

Recently the songs I puchase from Itunes store will not download to my computer. I keep getting an error message... something about check my internet connection. I can download purchased songs on my other Apple devices on the same network. So I think there is something wrong with my settings.

iMovie '11, Mac OS X (10.7.2), iMac 2.8GHz core 2 duo

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ITunes :: Can't Download Movie From Store

Mar 22, 2012

I wanna buy a movie in iTunes Store. But when i clicked it, it said "must connect to Wi-Fi or have to download it on your computer" But the Wi-Fi connect is excellent.  I shut the iTunes and reopen it, still doesn't work. 

MacBook Air, Mac OS X (10.7.3)

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ITunes :: Cannot Download From Its Store To My IMac

Jul 3, 2012

I cannot download anything from the ITunes Store to my IMac.

"Tells me there was an error with storing authorization information on this computer. Required file not found or has a permissions error. I have authorized the computer but it hasn't worked. "

Info:iMac, Mac OS X (10.7.2)

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ITunes For Mac :: Can't Download Anything / Keep Getting Error

Jun 5, 2014

I can't download anything from itunes.  Keep getting 5002 error.  Have checked my account details.  Turned on and off....nothing seems to work. 

MacBook Pro (17-inch Mid 2010), Mac OS X (10.6.8)

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ITunes :: Extremely Slow Download From Its Store When On NAS

Mar 25, 2012

Since the latest Itunes update 10.6 I've been experiencing extremely slow download from the store. Set up is as follows (with all the latest firmware and software upgrades done on everything)


Info:MAC Pro 8 Core 3 GHz Xeon 12GB Ram, Mac OS X (10.6)

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ITunes :: Get Album Art If It Doesn't Download From Store?

Mar 29, 2012

When I perform the "retrieve album artwork" function, a number of my CD's do not retrieve any artwork. Is there a website other than ITunes that I go to retrieve album art?

Info:Mac OS X (10.7.3)

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ITunes For Mac :: Why Not Able To Download Apps For IPhone From Store

Jun 23, 2014

When every I click install in iTunes Store for an app for my iphone it says downloading [apps name]  but does not downloads it. This is happening for all apps I want to download. 

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ITunes For Mac :: 12.0.1 Crashes At End Of Movie Download From Store

Dec 8, 2014

I have a Mid-2011, 21.5" iMac running Yosemite v10.10.1.  I upgraded from 4 to 8 GB of RAM about a year ago, but I don't think that's an issue with this problem. 

I can no longer download movie or tv show purchases from the iTunes Store to iTunes v12.0.1 on my iMac.  The download starts and lists in the Downloads pane in iTunes.  However, once the download has completed and the Download progress bar message changes to "Processing..." iTunes crashes.  When I start iTunes back up again, the downloaded movie is not present in my iTunes Movie library.  However, if I navigate to the iTunesMovies folder, I can see a folder for the movie and a file instance of the movie (in m4v format) for every attempted download.  Something seems to be going wrong with iTunes ability to add the link to the movie file into my iTunes library. 

I tried adding the movie folder and file manually to iTunes using the iTunes->File->Add to Library... menu option, but iTunes instantly crashes the moment I click the "Open" button in the Add to Library... dialog window. 

I have several movie purchases and gifts that I'd like to add to my local iTunes library, but this error is blocking me from doing that.

Some weird things about my iTunes library on my iMac:

My iMac does not have a large enough built-in harddrive (only 500 GB) to store my iTunes library.  In a prior version of iTunes, I located the library on an external 3 TB USB-3.0 harddrive.  I'm wondering if there's a bug in iTunes 12.0.1 that occurs when adding content to the iTunes library when that content is located on an external harddrive, i.e. in a folder other than User{my username}MusiciTunes Media.  Perhaps I need to change the iTunes folder structure on the external harddrive to mirror the new folder structure in my User{my username}Music folder.  I'm a little leery about doing this as I do not want to break all the links in my iTunes library to existing songs, movies, etc. 

iMac, OS X Yosemite (10.10.1)

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ITunes :: How To Download Again Wiped Out Music Purchased From Store

Feb 18, 2012

Accidentally wiped out music files purchased from iTunes store. Why can I not redownload them without paying for them once again?

MacBook Pro, Mac OS X (10.6.8), iTunes 10.5.3

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App Store :: Why Can't Download Anything From It Or Itunes On Iphone, Apple-TV Or Mac Mini

Apr 20, 2012

Just says waiting on all my devices. AppleTV, iPhone 4s, and mac mini.

iPhone 4S, iOS 5.1

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ITunes :: Can't Download TV Series - Getting Error Messages

May 20, 2012

I purchased TV series from itunes in HD and two episodes will not download...I get errors. I think it is because I purchased the series in HD.  I have tried deleting the entire series and reloading it but this caused my computer to freeze.  

I would like to try the standard version of the program but cannot purchase it or exchange it through itunes.  

MacBook Pro, Mac OS X (10.6.8)

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ITunes :: Can Not Download Songs - Error -5000?

Jun 16, 2012

New Mini-Mac, Latest Lion and iTunes.Getting an error -5000 during iTune down loads: "There were problems downloading some spurchases - check you  connection to the network and try again." Can download to phone and ipad, but not to my mini-mac. Another error message says "you do not have enough priviledges, to do this operations".I have admin priviledges so what the heck is going on.Error happens instantly,

Mac Mini, Mac OS X (10.5)

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ITunes For Mac :: 12.0.1 Will Not Download Podcasts - Error 3105?

Dec 8, 2014

Updated to 12.0.1 overnight and now when I try to download podcasts, and fail, I get repeated error messages: 3105. My internet connection is fine.Itunes downloads worked fine yesterday before the latest downloadI've quit Itunes: no improvementI've shutdown the computer and restarted: no improvement. Same error message. OSX v 10.9.5Processor: 2.2Ghz. Intel core i7; memory 8GB

MacBook Pro, OS X Mavericks (10.9.5)

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ITunes :: Could Not Connect To The Store - An Unknown Error Occurred (-54).

Mar 18, 2012

For the few days, I could not open iTune Store on my MacBook Pro.  

"iTune could not connect to the iTunes store. An unknown error occured (-54)."

MacBook Pro (13-inch Mid 2010)

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ITunes For Mac :: Can't Update Apps Or Download Content From Store - Not Authorized

Jun 6, 2014

I have a large itunes library and I sync it with 2 ipads and one iphone.

But I can't download content i bought from itunes store or update my iphone/ipad apps.

It says (directly translated from swedish) : Can't download, xxx not authorized. Please check your internet connection. 

I use a MBP with Maverick, iTunes and all other software on computer and phones are up to date.   

iOS 7.1.1

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ITunes For Mac :: 11.2.2 - Podcast Download / Error 3259 Stopped

Jun 25, 2014

After update to iTunes 11.2.2 i get the error "3259 stopped" when i try to get my potcasts. 

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App Store :: Can't Download Applications From It

Jun 11, 2012

It says that my Apple ID is disabled, and I'm can't download or install any applications.

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