MacBook Pro :: Stuck At Grey Screen Of Death
May 30, 2010
About two weeks ago I'm using my snow leopard partition of my macbook pro and browsing the internet via firefox. My mouse freezes for a second, and then my computer just shuts down. I power back up my macbook pro to find a 'cancel or prohibitory symbol'. Strange thing is I can hold down option and boot into my windows partition no problem I go through all the motions suggested by the apple website, such as resetting the PRAM etc.. Nothing works. Flash forward to today. I finally get a hold of my snow leopard installation disc and boot my macbook with it. I run the disk utility and it finds that my hard drive's good to go.
I read online and it seems that the best option would be to install snow leopard again. I decide install it again, but about halfway through the installation, the installation fails and pretty much freezes. I had to shut down the macbook via the power button. Now, whenever I try to boot up my macbook I hear the chime, but nothing happens after that. I am just left with a grey screen. I cannot enter safe mode, single user mode, and when I try to choose the start up disk by holding down option, the arrow pops up to choose which disk to pick, but there are no disks to choose from.
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Oct 11, 2010
I am currently stuck on the grey screen of death with the flashing ? file folder.I have tried resetting the pram etc. and when i boot from my snow leopard disk the disk utility does not recognize my HD. Is there anything else I can do to fix this? Or try?
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Dec 1, 2010
just posting for some basic advice, or technical help.... I keep getting a grey screen of death its happened 3 times in the past 2 weeks, the computer resets ok and then works fine for a while .... but i don't know whats going on ... or how to check for any problems ? ? I never had this problem before, I have discovered a small dent in my rear cover near the CD drive slot, I dont know when this has occured, maybe recently ... but its minor... almost invisible ... the laptop hasn't been dropped or anything like that and I assume its happened whilst in my bag so no serious shock .... ..I don't know if this has any bearing on anything �I got a report and have posted it below : it says its processor ? ?Tbh Ive found this laptop to be very slow on certain things since I have had it, esp when launching finder �. or the dashboard, it take forever to fill in the information and finder takes ages to fill in the mb in each folder or to load the app icons and often crashes , which Iwouldnt expect with a I7 ... but this has been like it since the start so assumed it a osx bug ..., can anyone suggest anything ? ? or what i should do, i dont want this happening in the middle of working on a video project etc .
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Oct 1, 2010
The other day my 1st gen MBP functioned without any probs, until it suddenly powered down. After I removed the question marks from my eyes, I offcourse tried to reboot it.
But it never makes it beyond the grey screen, sometimes untill the apple logo, sometimes not even that far.
Offcours I googled around first to gather some info before I decided to put this problem down on this board. I found this could be a HDD failure, but in those cases, with other people, it could be powered holding apple + s, and doing some checks that way.
Mine doesn't even come that far
I have a second hand 1st gen MBP with upgraded HDD and RAM, snow leopard, and coincidently since last week no more battery... so i may have powered down a completely unprepared mac by tripping over the wire, once or twice...
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Jan 8, 2010
This has been going on for a while. It happened first a month or so ago.
I turn on my 2008 iMac 24". The screen turns white like always, but no Apple icon appears. It starts to make a loud nice again and again. Bip, Bip. Pause. Bip, Bip, Pause. Bip, Bip. Pause.
I turn it off. Turn it on again. Same thing happens. Repeat.
I take out the cable powering the computer and go to school. I put it back in when i returned and turned the computer on. It worked fine.
Nothing happened again until a week after. I was sitting working on the computer, when it out of nowhere shows the "grey screen of death". I turn off the computer, take out the cable, leave it out for half and hour or so, then turn the computer on. It works fine. Works for a week. Same thing happens again.
Now it starting to appear more often tht though, and I'm afraid to turn it on until i get an external HD so i can Time Machine, in case it will appear more often for every time i turn it on.
The guarantee is not valid anymore (never purchased AppleCare) and i can't bring it to a store and show them what it does, because it doesn't always happen.
I read that it might a kernel panic somethingsomething, and that i need to wipe the HD. Though that was when the computer had the grey screen all the time. Not just occasionally like on mine.
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Jun 28, 2012
I've had my iMac, 27" 3.4 Ghz i7 16GB, since Jan 2012. From my excitement of having 2TB, I put all my info from every hard-drive ever owned on it, deleting the originals with the faith that I can trust it till I purchase a 2TB external for the backup.
Two months later it crashed showing the 'grey screen of death' and got stuck with every restart on the welcome-screen (grey apple logo with the circuling loading graphic underneath) only with a new loading bar in below them. The service center claimed the HD crashed, and replaced it (and it took me more than a month going around finding a place that would recover the data before they could replace the HD)
I finally receive it after a long period of living on this earth without a computer (which is problematic for a freelancing graphic designer) and 4 days later crashes again the same exact way, this time the service center claimed it was a software problem but got it fixed.
I've received it yesterday again and I only downloaded trusted software (VLC, DIVx...) and did not dare transfer any old data and stuck to only surfing the net catch up to what life I've been missing out on. It is still crashing but restarting fixing it.
The only thing common with all 11 'crashings' is safari was open, and I really doubt and do hope that it's not the problem.
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Feb 15, 2012
So I encountered the grey screen with the spinning wheel 2 days ago. I am using a MacBook Pro (Late 2011), I bought it only 2 months ago. I have tried to reset PRAM, booting the computer with; shift, command v, option, command r, command s, and re-installing Lion from Disk Utility. My last and only way out of this seems to be a reformating of the Hard Drive
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May 12, 2012
I just had a software update on my Mac Book pro, and now it is stuck on the grey screen.
Info:MacBookPro, Mac OS X (10.6.8)
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Mar 18, 2012
I am trying to reformat my Macbook pro. I run the reinstall disc. When I type in my user name and password then click restart, the system reboots but get stuck on a grey screen. You hear the cd spinning for a minute or so but then it goes off. Do I have a bad disk(doesn't appear to be scratched anywhere) or am I not being patience enough.
Info:
MacBook Pro, Mac OS X (10.5.8)
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Apr 19, 2012
Mac book is stuck on the grey screen with the apple logo and the spinning timer?
Info:
MacBook
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May 4, 2012
my macbook pro just gets stuck at grey startup screen
Info:
MacBook Pro (15-inch Mid 2010)
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Jun 29, 2012
So yesterday i turned my laptop on to find out it wasnt booting up past the grey screen. Later on i did some trouble shooting and finally got it past to the main desktop screen. Now, recently i had just uninstalled and deleted my Windows 7 Pro partition i had put onto my laptop a while back but when doing so, when i tried getting my hard drive back to full storage amount by deleting the partition,it gave me some error. I believe i figured out the error and was able to use my laptop from then. Once my computer was letting me get to the desktop screen, once i would click on an app it would often give me the pin wheel and stop me from clicking on anything else for a good minute.
Today,i had backed everything up and thought that i would just reformat and re install OSX to remedy the whole issue. This was not acheived. I had been able to get to the desktop screen a few times but still got the pin wheel situation going on. A couple tries later im stuck here at my grey boot screen. No Apple sign showing up, just stuck. Im usually a very computer savey person but this is kind of just making me wonder. I ordered a new hard drive (which i was going to upgrade anyways)but wanted to know if this even could possibly be the issue. I upgraded from my stock hard drive about 6 months after i had gotten my laptop (mid 2009 model). The last 3 years ive been traveling very often, flying frequently and using it often for playing my DJ gigs. Im wondering if alltitude and hot clubs could take a tole on a hard drive when its running hot?
Info:
MacBook Pro, Mac OS X (10.6.8), 2.2 C2D,8GB RAM,320GB WD 7200RPM HD
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Aug 13, 2010
So all of the sudden my mbp will not boot past the spinning wheel/apple screen. I have not let it try for longer than 15 minutes but I don't see the point. I tried to boot in safe mode(hold down shift) but the bar only went to about 1/3 and stopped/disappeared...so I don't know what to do. This shouldn't be happening after a couple months of light use.
Just for extra info:
I am able to boot into windows 7 via boot camp. Cannot boot from cd or go into safe mode.
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May 1, 2012
Macbook Pro was purchased in mid-late 2009 and is running on OS X 10.6. Today is suddenly stopped responding and so I turned it off. When I turned it back on it opend to the grey screen with the Apple logo and the loading icon and that is where it stayed. I have been searching for the answer on different forums but have yet to find a solution. My hard drive is appearing in the Disk Utility but not in the box when I try to reinstall OS X.
Info:MacBookPro, Mac OS X (10.6)
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Mar 27, 2012
After partitioning my hard drive, I was not able to boot up my computer. Currently it is stuck at the white screen when it boots up. I tried using the USB Recovery Disk to boot up however it does not seem like it is responding to anything
I pressed C while having the USB inserted I also tried pressing D to go in to the Apple Hardware Test nothing happened.
I also tried resetting the VRAM? It did beep and it reset however I still can't bootup
Info:
MacBook Air, Mac OS X (10.6.8)
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May 9, 2012
recently a friend of mine offered to update my 2009 MacBook to Mac osx Lion. when I received the computer back from him, it required a rather large update that has put my MacBook in a terrible state.
upon rebooting from the update, it froze at the grey Apple loading screen, and of course I thought nothing of it and gave it a little restart. Since then I cannot get it past the grey screen or the login window. it seems as though I cannot type in my password or click 'sleep' or any option the window gives me. I've been working on this issue all day, and I've tried countless things from the apple support community, with no avail.
I've tried clearing the cache, I've tried safe mode, I've tried the command+option+control+enter trick on the login page, I'm even trying to boot from the install disc my friend gave me...and it's just refusing to move past the grey screen.
Info:
MacBook, Mac OS X (10.7.3)
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Feb 16, 2012
Updated airport utility and macbook got stuck on progress bar. I restarted and it is now stuck at bootup screen.
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Apr 18, 2012
everytime I try to boot my iMac it gets stuck at the first grey screen. No logo, no loader, nothing but a grey screen. I have tried everything here > http://support.apple.com/kb/TS2570 > with no results. The grey screen remains there, with no changes. The only thing that seems to work, but only for a seconds, is holding the option (alt) key at startup. After a few seconds, the pointer of the mouse appears.
Info:
iMac, Mac OS X (10.6.8)
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Nov 16, 2008
My 24" iMac has crashed and has a CD stuck in the drive. The Mac continuously reboots but never makes it beyond a blank grey screen. I do have my OS CD and I have an external time machine backup, but I can't get to a terminal prompt to do anything. I've tried all the usual suspects for getting the CD out - and there is only one CD in the drive.
I've tried holding the mouse button down, pressing the eject button on the keyboard (I tried pressing eject on both a wireless and a wired keyboard). I also tried holding command-S to boot into single-user mode which didn't work. There is no pinhole on the CD to physically eject the CD and I understand that there's no way to boot from the Time Machine. I believe that not being able to remove the CD is hindering my ability to restore and boot into single-user mode.
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Oct 16, 2009
My iMac ran a software update last night, but the program kicked out before it completed. When I went to reboot this morning, I had the Mac icon on a grey screen, with a little line rolling around in a circle below it. It's been hung up there all day.
I've read in other posts that I should do a clean install of the system software. Problem is, my hard drive is absolutely packed and the computer is telling me that I don't have enough space to do even a baisc installation without all the bells and whistles. Because the machine won't boot, I can't get into the drive to transfer or delete any files in order to create the necessary space for the installation.
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Jan 21, 2010
My Mac Pro started having issues about 2 weeks ago. The screen would go blue every now and again for about 3 seconds and then go back to normal. It kept doing this off and on.
Two days ago the Mac Pro started making a buzzing/humming sound, loud enough to hear in the other room.
I shut it down and tried to fire it back up and it began making a clicking noise, then the humming came back. The screen froze at the grey screen and did not show the white loading wheel.
I've swapped out the drives and still the same.
The Mac is about 2.5 yrs old and I use it for video editing (FCP) and photo editing (Adobe CS3). I've never had any issues until now.
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Apr 26, 2012
My MBP(#1) is stuck in grey screen. I've tried 4 or 5 of the steps suggested to get the computer to boot up. I used Target Disk Mode to copy hard disk files to my other MBP(#2), then inserted the Mac OSX install disk, then turned off the MBP(#1) and restarted with the C key held down. Instead of getting the OSX installation, it remained grey and gave me repeating 3-beeping sounds. What does this mean?
Info:
MacBook
Pro, Mac OS X (10.6.3)
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Aug 19, 2009
24" imac. leopard system. the system was frozen (which was the first time in two years) a couple of days ago, so i turned the power off to reboot the system. then it's stuck at the grey screen. to make it worse, i have a dvd inserted in the drive. please tell me what seems to be the problem and how to solve it.
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May 8, 2012
Turn on Mac goes to grey apple screen cog wheels spins but its stuck there tried control option p and r doesn't do anything tried turning it on while holding shift key to try and get it in safe mode but that does not work either.
Info:
iMac, Mac OS X (10.4.11)
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Jun 23, 2012
I have a IMac that suddenly can't move past the grey screen, apple logos, and spinning wheel. I have used the OS system disk to repair the Macintosh HD, the app stated that the repair of the volume was successful, but in trying to use the HD to restart, I am still stuck with the spinning wheel. What should I do next, or what am I doing wrong?
Vetaut
Info:
iMac
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Mar 4, 2012
My iMAC is stuck on blank grey screen at startup. Keyboard is not active, won't function at all.
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Dec 5, 2007
This machine has been running fine. I installed ilife8 - had eyeTV running. It was slow, hanging, unhappy so I rebooted. It took a long time but eventually restarted - got the chime and after a few seconds the white screen/grey apple. No spinning wheel - no nothing. After a few minutes the CPU fans slowly go to full scream. Have to hold power switch to shut down. Won't go into single user mode, won't boot CD (can't even get the CD out of the machine, but the dvd never spins up). I've pulled all the memory except the original apple mem. I've tried my Kinston mem. There is nothing else in the machine that isn't pure apple.
Information:
G5 dual 2.5 up to date Tiger
Mac OS X (10.4.11)
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Feb 23, 2008
Greetings and saluations everyone. I've recently delved into the OSX world via secondhand eMac. The specs are eMac (2006 - not a typo... this is what it says)/1.42gHz/80GB HDD/1GB ram/etc. It came equipped with 10.4.6, did an update to the software and it brought the machine to 10.4.11.
After a week or so of tinkering, I think I have accidentally deleted some very necessary system files. Given that the computer did not come with any manuals or recovery discs, I've been doing some major digging over the last three days via internet and can not come up with a fix for my new love. I saw this post on MacRumors and it nearly is exactly what I'm experiencing: Mac chimes upon pressing of start button, goes to greyish screen with grey Apple logo and a spinning progress indicator then the computer goes silent (no HDD/CD activity)... yet keeps the active grey screen.
I've tried booting into safe mode but to no avail which leads me to think I've accidentally deleted some extremely necessary boot files. However, I do not remember emptying the trash during the last successful boot... is there a way from a command line prompt to "put the files back" to where they go?
I've downloaded several Mac OSX Leopard torrents but can't get them to boot off of USB drive, DVD RW external drive, external USB hard drive nor via OSX 9 CD ... Indeed, I am trying to burn from windows but have learned of several utilities which create ISOs in Mac Format and will decompress DMG files (ISOBuster & TransMac).
Please... will someone give me some good news? For example, telling me there is a way to boot from USB drive (and in what format the mac needs to boot - ISO? DMG? Expanded file system in appropriate directory folders? I don't care about wiping the hard drive... that's absolutely fine... I just need a working system again.
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Feb 9, 2012
Upon initial restart after installation, the grey screen with the Apple icon comes up and gets stuck there. I have tried to power down and get to disk utility to try repairing permisions but it always goes to the log on screen not the recovery mode. All user ID's get a pop up that says 'you are unableto log in to the user account'x' at this time. Logging in to the account failed because an error occurred. The spinning wheel spinns by the PW the whole time the error box is up but goes away when you click OK. It also knows if you put in an incorrect PW or not Have mac mini server 10.7 and an airport extreme the net was really slow at first on other nodes so I had to move to the guest net I cannot logon to the aitport cause it is single sinon enabled Worked yesterday not today after sleeping I can log onto my Wiki page with users though?
Info:
Mac mini, Mac OS X (10.7.2), server
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Sep 10, 2014
New iMac is stuck on grey apple screen after startup. It is a 3.4GHz Quad-core Intel Core i5 running OS 10.9.4. The problem occurred after a migration from my older 2009 iMac which is running Snow Leopard 10.6.6. When the restart occurred from Migration Assistant, the new computer will not boot up to the login screen. Disk utility did not solve problem.
Info:
iMac (27-inch, Late 2013), OS X Mavericks (10.9.4)
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