ITunes :: Unable To Download SD Versions When Purchasing HD Shows
Jul 4, 2012
Previously buying an HD TV show gave you the SD download too, so you could playback on older devices not HD compatible, or perhaps more importantly sync smaller files to iPhones/iPads if you wanted to get more content on sacrificing the resolution. Last few TV shows I've bought only the HD downloads, and no matter how much I fiddle with Prefs and the 'prefer HD when available' checkbox in iTunes Store 'Purchased' I cannot seem to get the SD to download.
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Apr 7, 2012
Why can't I download old versions of iTunes?
Info:MacBook, Mac OS X (10.4.9)
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Mar 26, 2012
I purchased and downloaded Lion, but didn't make a backup copy. OK, I realize I should have copied the file before I installed it, but now what? How do I go about downloading the software without purchasing the same thing again?
Info:
Mac OS X (10.6)
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May 20, 2012
I would like to have a refund for the purchase of barrel of cash yesterday- I did not receive-- play cityville all the time?
Info:
iPhone 3G
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May 18, 2012
I am unable to import TV shows or movies purchased from the iTunes store to the iTunes library on my Mac Book Pro. What I do, is have a main iTunes library on my desktop Mac, where all my purchases get stored. I will then use the Import process via Home Sharing to put them on my MBP for when I'm travelling or away from home. I tried this yesterday and the files were transferred from my desktop to my MBP but are not showing up in iTunes. I have also tried the 'Add to library' and 'drag and drop' method direct from the MBP library location, but still no joy. It would seem that this has only started since the recent OSX 10.7.4 update, but I can't be sure.....I haven't needed to do it for almost two months.
Info:
Mac OS X (10.6)
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Jan 29, 2008
I want to purchase a soundtrack but it is only available in the UK itunes store and not in the Canada iTunes store. Is there anyway to purchase these tracks or any other distributors selling songs online?
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Feb 26, 2012
At one time I think I was able to type in a song name and/or writer/singer and it would come up and allow me to preview it for 60 seconds. I can't figure out how to do that now (I think this may have changed once our MAC was 'updated' by a local MAC professional). I'd like to be able to type in 'After the Gold Rush' by Neil Young, preview it to make sure it's the sone I want, and then Buy it and have it downoaded onto my MAC.
Info:
iMac (20-inch Early 2008)
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May 15, 2009
I recently found at the bottom of the Itunes store a drop down box which has a list of all the stores around the world. When I went into Italy for instance it wouldnt allow me to purchase anything from that country. Is their a work around so I can purchase what I like from which ever country I want?
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Apr 20, 2012
I'm trying to purchase The Walking Dead, Season 2, which is currently available as a Season Pass (despite the season being complete, now). I downloaded season 1, no problem, but when I try to download season 2, itunes just gets stuck on 'Purchasing', with the grey striped in motion in the info section at the top of the window.
I clicked the "Buy Season Pass" button, was prompted to enter my password and the info section changed to "Purchasing". The "Downloads" option on the left never appears. It's been three hours.I could've get dvds faster than this (provided that season 2 was available on dvd yet it's not, but it might be by the time itunes finally decides to download it!).
I'm running OS 10.6.8, iTunes 10.6.1.
Info:
Mac OS X (10.6.8)
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Dec 28, 2008
*First time user on this forum, so sorry if I have posted this in the wrong place or this thread has already been asked*
I was wondering if anybody could advise me on how to go about purchasing tracks/videos from the Canadian Itunes store.I have an American account, but there are a few items in the Canadian sotre I would like to purchase. I've tried changing 'stores' but I get the usually message "Your Account is only valid to purchase items from the US store".I have read you can make a Canadian account, but was wondering if the Giftcards purchased in the American stores, can be used to top up Canadian Itunes Account.
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Mar 11, 2012
I mistakenly deleted Itunes now i cant download it.
Info:MacBookPro, Mac OS X (10.6.8)
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Feb 21, 2009
I am a new mac user (total convert--am on my second iMac in a month and am about to buy a macbook), and am having trouble with my itunes service. My first 24" iMac developed a clicking HDD, so I was lucky enough to be able to bring it back to the shop for a replacement iMac. I made a time machine backup of the first Mac and copied directly to the second one (which was flawless....how come I haven't been using macs prior to now? I've lost dozens of backups on PC). The only issue I've had is with iTunes--I keep getting an error that the iTunes library is newer than the version of iTunes on the computer. Is there anyway to fix this without losing my entire library of songs? I did make up a physical copy of the iTunes folder on my first Mac, just in case, so I assume that I could delete iTunes and reinstall a fresh copy, update it, and then copy the iTunes folder over to the new version. But this is a Windows approach to the issue and there is probably a simpler way of fixing this. Alternately, I could do the same but sync my iPod and copy everything to my library that way.
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May 1, 2012
i'm unable to download the tv-shown thaht i loaded before...
Info:
Mac OS X (10.7.3)
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May 5, 2012
How can I reset security info questions ? Don't really remember any of the questions. I am unable to download any apps.
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Jun 2, 2012
There are five Dr. Who episodes stuck in the downloads que, but I can't download them. They all have a message, "Download Error. Tap tp retry.", but when I do a pop-up window says, "Unable to download episode. "[Episode Name] could not be downloaded at this time"
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Jun 18, 2012
I was doing a software update in an outdated Mac OS X 10.7.3 to get all the latest updates through its Apple Software Update. However, one of them failed to upgrade: iTunes v10.6.1 to v10.6.3. After rebooting to let Mac OS X 10.7.3 to 10.7.4, Apple Software Updater shows it 97% partially downloaded. I have over 31 GB free, so it can't be a free disk space problem. I tell it to resume download, but it quickly fails from 169 MB to about 172.7 MB (176.9 MB is the whole size) with "The update "iTunes" can't be installed. The update could not be verified. It may have been corrupted during the downloading. The update will be downloaded and checked again the next time that Software Update runs."
I think the download is bad and is needs to be manually(?) deleted for me to retry. Where is this corrupted file at?
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Aug 23, 2014
I can't download any music I get an error message 45054
Info:
MacBook Air (11-inch, Early 2014)
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May 10, 2009
When downloading small files online they will download through Speed Download. Before I installed Speed Download it would just download through the regular downloading client. How do I change it back to using the regular one as standard? I use firefox btw
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Oct 12, 2009
Was downloading iTunes 9.0.1 on Safari and then it told me 'A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again.' But my internet is fine and still working ????
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Apr 24, 2012
Unable to Download TV Series from iTunes on IMAC works on Macair i get the following error There was a problem downloading Love Is Blind / House, Season 8 / House.You do not have the privilege to make changes.
Info:iMac (27-inch Mid 2010), Mac OS X (10.6.6)
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Nov 3, 2009
I have a gateway laptop running vista. I purchased 251 songs and videos on itunes. When I attempts to download I receives the error.
"Unable to check for available downloads. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again."
After running all the useless itunes diags which pass. I contacted Apple and they told him that I needed to modify the network settings. I verified that all network setting where fine. Apple told me it was his computer so I bought a Mac and the error still continue on the new computer.
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Jun 9, 2012
I have an iMac, iPhone 4 and new iPad all associated with my one and sole Apple ID and all authorised to share the same itunes library (stored on the iMac) when they're in range of my home wifi. I also have automatic downloads set up for music only. Home sharing works fine.
When I download music from itunes on the iMac it appears on the iPhone and the iPad as well. So far, so good.When I download music from itunes on the iPhone it appears on the iMac as well but NOT the iPad.When I download music from itunes on the iPad it appears on the iPhone but NOT the iMac. When I try and use the itunes "download purchases" facility to add it to my iTunes library on the iMac, I get an error message saying the iMac is already associated with an ID and I can't associate it with another one for another 32 days. But I thought I only had the one ID?
Everything is running the most up to date software. It was all bought brand new, either direct from Apple or obtained boxed and sealed from a major retailer. I've only ever had the one ID.
Info:iMac (27-inch Mid 2011), Mac OS X (10.7.4)
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Jan 23, 2010
I once accomplished this before on my old iMac G3 because I had two installations of OS X running on seperate partitions. I was able to run either version when ever I wanted. I want to do this again, but not have to have two OS X installs. Here's my reasoning I need iTunes 9 to sync my iPod because I have a touch, however I hate the bloat and would like to use iTunes 3 or 4 for just casual MP3 listening. I tried using Pacifist but iTunes 3 refuses to run. Was it my method or is it something to do with iTunes 3 not liking Leopard?
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Apr 11, 2012
I have Mac Leopard and recently updated iTunes to 10.5.6.However, I found at least 3 older versions on my computer. Is it safe to drag them to the trash, or drag them into "App. Delete" without losing any important data?
Info:iMac, Mac OS X (10.5.8)
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Feb 16, 2012
rented a movie and paid for it, cost was deducted but no record of purchasing movie anywhere
Info:
iPod touch
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Sep 21, 2008
Every time I buy a TV show which has HD, I downloads two versions. I don't even want the HD version as I watch the shows on the way to work with my iPod. When I simply 'delete' the HD shows from my downloads list, they show up again whenever I turn on iTunes or check for old purchases. How can I stop iTunes from downloading the HD versions?
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Apr 19, 2012
not able to download apps on my iphone 4. error message says "unable to down load application" at this time
Info:
iPhone 4, iOS 5.1
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Apr 19, 2012
I'm trying to learn how to create better quality videos.
Info:
motion5, Mac OS X (10.6.8)
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Feb 7, 2009
I have iTunes set to rip at lossless, which is fine, as I am willing to add terabytes of storage to my library if necessary. I have a 120 gig classic, I don't mind the fact that I can fit less songs in a higher quality bitrate on this device. I also just got a 8 gig nano, and I would like to upload everything onto it in 128 instead of lossless. I don't want to convery my who library as I would prefer to preserve it is lossless.
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Mar 1, 2010
It used to work: You highlighted the songs you wanted to create an Apple Lossless version of, and they would show up underneath the AIFF version.
No longer.
iTunes 9 still could do this.
iTunes 9.0.3 loses them. It processes them, puts them into the right folder, but you can't see them in iTunes.
Questions:
1. Can I downgrade to iTunes 9.0 where this bug wasn't present?
2. Or do I have to manually import into iTunes? (This would erase the playcount, I suppose)
Or is there any other way around this bug? (or isn't it a bug, but a feature that has been disabled by Apple for whatever reason?)
PS: I found a place where I can download iTunes 9.0.1 for OS X. Are there any possible problem when installing an older version over a newer version, e.g. in regards to the library?
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