ICloud :: Cannot Use Mail - Incoming Mail Server Grayed Out
Jun 6, 2012
This has happened before. All is well, then one day iCloud Mail decides it won't work and the "exclaimation point" error appears next to that account in mail.
Trying to re-enter the account information is futile as the incoming mail server is grayed out, only displaying "mail.example.com" which the user cannot change.
Tried deleting the account and re-adding, but it just adds a new, blank account which cannot be modified. At that point, my iCloud mail account is entirely gone from the computer and apparently can not be recovered.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 27, 2012
my incoming server name is greyed out and called: [URL]...I have the feeling it does not work in this way.
What is the right setting?
Info:
MacBook
Pro
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Feb 26, 2012
How do I rename my Incoming Mail server (Mail version 4.5, Snow Leopard) so that it points to iCloud. It is grayed out and when I click on 'edit email aliases' in the mail preference account information, it sends me to Mobile Me login. Outgoing server lets me make the changes.
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Jul 1, 2012
I know I need to change the information in the incoming mail server, but it is greyed out. I am not receiving any mail since June 20 on my Mac.
Info:
MacBook Pro, Mac OS X (10.5.4)
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Apr 19, 2012
Everytime I open mail (v.5.2) on my Mac (OSX 10.7.3) I am prompted that the "iCloud has rejected the password for p01-imap.mail.me.com." The incoming mail server is set at p01-imap.mail.me.com....and I can't change it, it's greyed out in Preferences - Account Information. Further, each time I put in the password, I click "remember in my keychain" and, well, it doesn't because I have to re-enter it every day.
Info:
Mac Book, iMac, iPad, iPhone 3GS, Mac OS X (10.6.6)
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Apr 25, 2012
I upgraded my iMac to Lion recently. Currently running OSX 10.7.3.
I suddenly am unable to have my .Mac email delivered to the Mail application on my iMac, yet my .Mac emails are delivered to my iPhone without any issues and I can also access them via logging-in to my iCloud account using an internet browser.My Mail account pane is as follows. Note that the Incoming Mail server is dimmed-out and I am unable to enter any text into it.
Info:Mac OS X (10.7.3)
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May 11, 2012
My incoming mail server has changed to gray. Why? I cannot access it and I'm not getting my mail. It now has a "p02" in front of the imap. How do I edit this so I can get my mail on my MacBook again? Mail is coming through my iPhone only.
Info:
MacBook, Mac OS X (10.7.3)
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Jul 3, 2012
I have moved my accounts to iCloud and continue to use Apple Mail; incoming mail does not download and in the preferences the incoming mail server is grayed out and will not allow me to change it. I followed the directions to remove the account and manually re-enter it, but still the same problem.
Info:
iMac, Mac OS X (10.7)
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May 29, 2012
I had a Mobileme account and have changed over to iCloud. In the last three days when receiving mail my accounts have gone offline on two different computers. I can still access them by signing into iCloud, but not from the mail application. I went to accounts and the "incoming mail server" is blank. I have tried creating a new account with "imap.mail.me.com" , but it still did not connect. Has something changed at iCloud?
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May 10, 2012
If I use the iCloud suggested settings as per: ENTERING iCLOUD MAIL SERVER SETTINGS IN SNOW LEOPARD
as per Roger Wilmut's suggestions -[URL]...will all my other incoming and outgoing mail accounts still work as usual?
Info:
iMac 7,1 Intel Core 2 Duo, Mac OS X (10.6.8), 2.4Ghz
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May 3, 2012
I'm trying to correct a problem with my wife's iCloud email account. I cannot change the 'Incoming Mail Server' name in the 'Account Information panel. If I delete the account and start a new one, I can enter the correct name ... "imap.mail.me.com". However, once I click on create, the Incoming Mail Server name reverts to 'mail.example.com.
Info:
iMac, Mac OS X (10.7.2)
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Dec 8, 2014
Upgraded hosting plans and have to change my mail server address. I can change my SMTP server but Mail won't allow me to change the incoming mail server. It's greyed out. If I try to delete the account, it says the account is shared with other programs and must be removed in Internet Accounts control panel but it's not listed there to be removed or changed.
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Mar 18, 2012
I am migrating my mail and archive folders from Mail to iCloud. I moved 20+ folders and over 8k messages with no problem by dragging and dropping the folder from 'On my mac' section to 'iCloud' section in Mail. The last two folders were the largest with over 1.5k in each folder. Over 1200 of the messages in each went in to iCloud without a hitch. Then I got this error:
The IMAP command “APPEND” (to [mail box name]) failed with server error: Message contains NUL characters.
There are 149 messages left in one folder and 203 in another folder. Try as I might, it will not work. I tried Rebuild mailbox option in menu and exported to Mail and mbox format and then re-importing. Still does not work.
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Mar 28, 2012
I can't change 'Incoming Mail Server' which is a grey [URL]
Info:
MacBook, Mac OS X (10.7.3), Mail 5.2
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Jun 2, 2012
what is the incoming and out going mail server for a mac account imap using outlook 2010
Info:
MacBook Pro, Mac OS X (10.6)
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Mar 25, 2012
I have just bought a Mac Mini for my daughter.I have set up an aliase email address for her as part of my iCloud account.how do I set up her Mail application on the macmini so it only shows the incoming and outgoing email from her alias address ie without showing the my main email account traffic??i don't want her deleting stuff of my account....
Info:
Mac mini, Mac OS X (10.7.3)
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May 15, 2012
I am losing random incoming emails in my .mac email address. I first discovered it last week when my wife was getting emails that I was copied on that I never got. Checked inbox, trash, junk, iCloud and never could find them. Then today, just by chance, I had to verify a link via that email address. When the verification is sent, I see it hit the inbox with the new email counter and then it immediately disappears. I have disabled all my Apple Mail rules and Smart Mailboxes. As I mentioned, I have checked everywhere I could think of that it might be going.
Info:
MacBookPro7,1 2.66 GHz, Mac OS X (10.7), 8 GB 1067 DDR3 SDRAM
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Mar 24, 2012
When I try to change the settings for my Mail app, in Snow Leopard, the incoming mail settings are greyed out. What do I do to be able to change these?
(I had a problem, with my Mail account, which a consultant fixed for me on my laptop. But I cannot remember what he did to access the incoming mail server preferences, and make the changes, because on my desktop these are still greyed out.)
Info:
MacPro, MacBook Pro, ipods, Mac OS X (10.6.2)
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May 3, 2012
I am able to send messages however am not able to receive any messages. the circles is constant "checking". i have also tried taking all accounts offline and back online.
Info:MacBookPro, Mac OS X (10.7.3)
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Apr 18, 2012
My Internet Service provider notified me that my mailbox was full so I deleted thousands of messages. Mail continues to arrive in trash. I have an iMac computer, Version 10.6.8. How can I get the mail to come to my incoming mailbox?
Info:
iMac
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Apr 24, 2012
In Account Information Outgoing Mail Server says: iCloud is offline. But apple says it is on line?
Info:
iMac, Mac OS X (10.7.3)
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May 20, 2012
I get "timed out" and "connection refused" when trying to get mail with T-bird 12.0.1.Server Settings:Server Type: IMAP Mail ServerServer Name: imap.mail.me.comPort: 993Username: (my iCloud email address)Connecion security: SSL/TLSAuthentication method: Normal passwordiOS: 10.7.4 (Lion)Mail works fine with browser and iPad.
Info:
MacBook Pro and Mac Pro (mid-2010), Mac OS X (10.6.2)
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Apr 3, 2012
How can I change my incoming server settings in icloud? the incoming setting is "greyed-out" and suddenly changed overnight so I can't access my mail.
Info:
iMac, Mac OS X (10.7.3)
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Mar 13, 2012
This morning, I started Mail as I do everyday, but I could not assess my iCloud mail. I used Connection Doctor and the report that Mail was able to connect to the internet but under iCloud, the message was "Could not connect to this iCloud IMAP server. Check your network connection and that you entered correct information in the Account preferences. Also verify that the server supports SSL. If it does not, deselect the "Use SSL" checkbox in the Advanced tab of Account preferences." I checked the Account preferences and see the incoming Mail Server greyed out. It said p03-imap.mail.me.com I had been using Mail everyday and moved from Mobileme to iCloud once I upgraded to OSX Lion 10.7 several months back. I have upgraded the OS to 10.7.3.
I tried to assess mail in Safari and was successful. I checked the iCloud status and it was on. I did the following try to resolve the problem. I repaired permissions. I deleted the iCloud account from Mail. Then I unchecked the Mail & Notes checkbox in the iCloud pane in System Preferences. I restarted the computer and rechecked the Mail & Notes check box in the iCloud pane in System Preferences. Then opened Mail and opened it Preferences. Then I added one account. Filling the Name, email address and password in the form. When I pressed continue, I get the message, "The iCloud IMAP server 'p03-imap.mail.me.com' is not responding ..." At the moment I am using the browser to assess my mail. Is there some way to get back assess in Mail?
Info:
Mac Pro, Mac OS X (10.7.2), Quad Core Xeon
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Jun 13, 2012
I am running Lion (latest ver) on my iMac (2011, i7), and have icloud set up to sync mail (and other stuff) with my iPhone 4. My iCloud account Sent Mail and Drafts are being syncronized between the cloud the iPhone, but not the iMac. So for example, I see 2 items in my Drafts folder when I log into icloud.com, and I see them in the drafts folder on iPhone mail, but they do not appear in the drafts folder for my iCloud account on Mail.app on the iMac. Also, I don't see emails I sent from icloud.com on my Mac's mail. I have iCloud enabled on the mac, and mail syncing is specifically turned on.
Info:
iMac, Mac OS X (10.7.1), 27" i7
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Apr 2, 2012
Woke up this morning, flipped open my MBP, and I see an Error Message that says that the Certificate is Invalid for SMTP Mail server. I looked, but it says it doesn't expire until 2014. So why does this message happen and what does it mean? I quit Mail, and then Restarted anyways to see what happens and all seems to be OK. But what does it mean and where does this message generate itself?
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Apr 16, 2012
My mac mail continues to regect my correct password. I've done a new password and have checked all mail settings in mail preferences. Nothing seems to work. Iphone and icloud work fine... it's just my mac mail that doesn't sync with my computer itself. Soooo frustrating!!!
I keep getting: The MobileMe IMAP server “mail.me.com” rejected the password for user “xxx”
Info:
Mac OS X (10.6.8)
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Feb 8, 2012
Since the latest lion update, my Mail has been unable to recieve or send any mail.
Info:
MacBook
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Mar 25, 2012
Recently my Mailbox started prompting me for my password. When I enter it, I get told the MobileMe IMAP server rejects it, so my mac mail is frozen in time when viewed on my MAC. Yet I can log into to my mail via web just fine, my iPhone and iPad have no problem. It seems like this is an issue that occurred recently after I migrated ot iCloud but I cant be sure. I haven't made any other changes or software upgrades and I've been happily using mail for years. How does one resync IMAP passords on the server (if that is what I need to do)?
Info:
iMac
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Apr 10, 2012
Its been a while that I've experienced freezing session in my mail app (lion os) so as a natural reaction Force Quit>Reopen was the case. After a while I started to notice that it only froze, as in giving me the rainbow wheel, when it was downloading an "incoming mail". Since i get quite a bit of work related pictures and media filled news letters my mail app goes rainbow wheel quite often. After an incoming mail is downloaded, my mail app goes back to fully functioning. There is absolutely no other problems with it. Its just that when mail is being downloaded i cant use my mail app and its starting to get annoying.
Im running a mid 2009 MBP 13" with V 10.7.3 and my mail app version is V 5.2 (1257) . I have growl for mail installed as a plug in but i don't think that's the reason for the freezes.
Info:
MacBook Pro, Mac OS X (10.7.3)
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