Software :: MacBook Pro Won't Boot / Grey Screen With The Apple Logo?
Jul 11, 2009
My MacBook Pro will not boot up any more. It just suddenly happened. It turns on and comes up to the gray screen with the apple logo and then the circle progress icon comes up and spins.
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Jan 25, 2010
Sometimes, when I turn on my iMac (10.6.2), the system will not load, you can see the grey screen but empty, no apple logo there. I have to force a shutdown pressing the power button and when I turn it on for the second time it will work properly.
It only happens once in a while but I cannot understand why, since nothing changes.
PS.- I have verified my disk with the disk utility and everything seems fine.
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Oct 30, 2008
I had been using my iMac all night, when all of a sudden the bouncing beach ball appeared and everything became unresponsive, apart from the mouse cursor itself. It might be worth noting that a few hours prior to this, I plugged in an external hard drive to burn off a DVD. This external hard drive has two partitions, the first being a restored image of Leopard; and the second, my out of date backup ("yes, I know").
I subsequently restarted my machine, enjoyed the chime, pondered the excessively long start up and looked bemused at the Leopard Setup wizard. I realised that the restored Leopard partition had booted up instead of the internal disc. So, I unplugged the external drive, pressed reset on the iMac and was immediately greeted first by the reassuring chime, then by the Apple logo and a lingering grey screen and finally by a flashing dark folder icon with a question mark in the centre for eternity.
I tried rebooting a few more times. Same. I've been frantically Googling but only found the PRAM reset and a very frightening iMac disassembly guide. I've tried plugging the external drive back it, but it refuses to boot Leopard from that now. What can I do? I feel so helpless on a Mac, on a PC I'd at least be able to open the sucker up before panicking! I've been working on a client's flash web dev project for months, and not made a back up in about half that time. The website is supposed to be going live tomorrow! Luckily I have the site uploaded, but the entire source code is potentially lost, so in the long term this is a major catastrophe!
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Jan 12, 2011
I own an iBook G4. I could not get it to boot up, it would just go to a grey screen with the apple symbol and a timer/clock that looked like a gear.FYI: I may provide more information than necessary in the text below. I'm not sure what is and isn't relevant.
Following some advice I found in this forum I got out my old OS disks to boot from the disc instead of the hard drive. I intended to archive the old hard drive and install my latest OS (10.4.6 on the disc, 10.4.11 was the version I had been running on the machine, I believe). The machine told me it needed 4.5 Gb to install 10.4.6 Tiger, but I only had 4.0 Gb left on the hard drive. So instead, I archived and installed with the OS that came with the computer originally, 10.3.4.
I got things going, did the archive and install, and got to the log in screen. Unfortunately, I could not remember the password, so I booted up in single user mode, and entered the following to get into the machine:
1. mount -uw /
2. rm /var/db/.AppleSetupDone
3. shutdown -h now
This got me in with a new admin login, and I started up in 10.3.4. I soon noticed that I could still see all of the files that I put on the hard drive on my old operating system. I thought I shouldn't be able to see them, but since I could I decided to try to copy them to an external hard drive. When I did, I got an error message saying that there was a read/write error. I was not entirely surprised, but I decided it was time to turn back to the forums for help.
What I want to do is copy everything from my old hard drive onto an external hard drive, make room on the iBook hard drive to reinstall my latest operating system (10.4.6). Once I've done that I'd like to get the essential files back onto the iBook from the external hard drive and continue using my computer (even though it is a dinosaur).
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Apr 22, 2012
My mother's unibody white MacBook will not get past the grey apple and spinning gear when you first boot up the computer. This was after she opened a link in an email from a friend who had her email compromised. Now I'm getting spam emails with the same link from my mother's hacked email, and her computer won't even get to the login screen. I took it to the genius bar only to be told it was likely HD failure, but the windows partition works without a hitch! What could this be? A trojan? Is there any way to retrieve data (really just pictures) before I attempt to reinstall OS X?
Info:
MacBook, Mac OS X (10.6.8)
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May 15, 2012
Mac book pro grey screen apple logo
Info:MacBook Pro (13-inch Early 2011), iOS 5.1.1, Mac book pro opening with grscreen
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May 1, 2012
Macbook Pro was purchased in mid-late 2009 and is running on OS X 10.6. Today is suddenly stopped responding and so I turned it off. When I turned it back on it opend to the grey screen with the Apple logo and the loading icon and that is where it stayed. I have been searching for the answer on different forums but have yet to find a solution. My hard drive is appearing in the Disk Utility but not in the box when I try to reinstall OS X.
Info:MacBookPro, Mac OS X (10.6)
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Nov 30, 2014
My computer died last night with each application not responding. I couldn't shut down normally so I held the power button to turn it off.
Next morning, I tried to boot the MacBook Pro and the boot process stalled at the grey screen with the Apple Logo and spinning wheel. I let it go for an hour and there was no change on the screen. Based on Apple's desk I ran Hardware diagnostics (extended with looping disabled) and got the following error
4HDD/11/40000000: SATA (0,0)
The screen shot is below
I ran this again with standard testing (no looping) and standard with looping and all gave the same results.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
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Jun 3, 2014
My Macbook with 4 gb RAM won't boot standard, safe, or Recovery.. All three results in grey screen with apple logo and spinning wheel which freezes after a few minutes. It also won't boot a bootable Mavericks usb with install package. I can boot single user mode and also view whats going on in verbose.. I am including a photo of where the script stops. PS: I've already tried resetting PRAM and the SMC has been reset as well.
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Jun 26, 2014
I have a MacBook Pro from 2010 I believe with iOS Maverick installed. (MacKeeper is also on there, which I just found out is apparently malware)
So three days ago I was watching Netflix, the image froze, but the audio kept going. Figured my internet was slow, so I waited a little, nothing happened. pressed escape to leave the full screen mode, but nothing happened. None of the keys would do anything, not even the sound or brightness keys. So I did a force shut down by holding down the power button.
I waited a little, then decided to turn it back on. Start up sound played, white screen with grey apple logo and loading gear appeared together with a grey loading bar. I figured that this meant it had to repair something. But after about a minute or two it just went to a black screen/ shut down. I left it off for a day, tried it again, same thing. Next day I tried booting it up while holding the shift key to do the safe boot (I knew it wouldn't work since I already had the grey loading bar anyways), same thing happened.
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Apr 9, 2012
I deleted the entire vm folder and now my MacBook Pro won't get beyond the grey screen with the apple logo. I don't have any recovery discs with me. What can I do to rescue my MacBook Pro?
Info:MacBookPro, Mac OS X (10.7)
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Mar 17, 2009
I was trying to install Windows XP Pro, but for some reason the it wasn't showing another HDD to install Windows on. So I quit the install, and restarted my computer. Now all that happens is the normal grey screen appears (with no Apple logo), then it goes to a black screen and has the blinking cursor (Kinda like DOS).
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Nov 10, 2009
When i start the computer and the grey screen comes up with the apple logo etc., a grey "loading" bar has started appearing in the bottom of the screen. Takes a few minutes for it to go away. In the meantime the computer gets very hot and the fans are up to 6000 rpm. Then the os starts up, and I cannot download anything, due to the fact that it thinks my harddrive is full, though i have more than 100 gb of free space.I cant even download the 10.6.2 now due to the harddrive appears to be full
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Aug 16, 2010
Hoping someone can help - my imac (approx 15-18 months old , intel) won't start.
Last night on shutting down DPP (canon Digital image software) was hanging and system asked me if I wanted to force quit it...sadly I had switched off my bluetooth mouse and , as usually once mouse turned off switching it back on it never re connects - why did I buy the bletooth mouse and keyboard ?, so I could not confirm yes force quit - is there no way of selecting with keyboard like there is in windows ?
So I switched off at power switch. Tried to re switch on - grey screen came up, apple logo, the little timer circle but after a while timer circle stopped and nothing further happened.
have tried several more times and now don't even get timer.
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Dec 8, 2009
Well I have managed to get the g5 tower dual 2.5ghz to boot up to the grey screen with the apple logo then it shuts itself down.
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Nov 23, 2008
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked.However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop?
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Nov 8, 2009
OSX 10.4.11 (Tiger) PPC G4 733 MHz
My Tiger volume gets stuck when starting up, it doesn't get further then the grey screen with the Apple logo. The clock with stripes keeps working but it doesn't get me to the blue screen.
For compatibility reasons concerning different softwares i use (Protools, Reason etc...) i keep changing the internal HD's for years now, thus changing the OS's (10.3.9, 10.4.11 etc). Never caused any problem.
When i boot from another 'master' volume (f.e. 10.3.9) OR from the OSX install CD, putting the Tiger volume as 'slave', in order to verify its disk permissions or the disk itself to be able to repair them, it's 'invisible', not 'seen' by the other volume.
So no 'verify disk permissions' nor Combo Update possible, maybe those things could solve my problem.
My cables are working perfectly: making the exact same connections and jumper settings with all my other volumes, is no problem at all: every volume is correctly seen by the others.
Also, there is no USB or external firewire device connected while trying to start up.
Remark: never had any problem with this Tiger volume, starting problem only occured yesterday AFTER installing Toast Titanium (which worked normally), shutting down and trying to start up again.
Nevertheless, some minor problems occured beforehand these last days: some apps didn't work anymore, like Safari, itunes, installer and UnrarX. But i don't know if it's linked.
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Mar 23, 2012
My power mac g5 has suddenly started to shut itself down in the early stages of boot up. The apple logo appears and the spinning timer logo spins befor a complete shut down.
I have used my o/s disc to access the disk utility. Repair disc is not an option. Verify disc is an option but this process fails due to " invalid nodes"
Info:
iPad 2, Mac OS X (10.5.8), G5 PPC 1.8ghz, iPhone4
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Jan 10, 2011
I have a Macbook Pro 13 from the summer of 2009. After Christmas I decided to upgrade my hard drive and memory. This is what I got. [URL] For about a week everything seemed to work perfectly. I then began to have problems almost every day (finder crashing, etc). I reinstalled OSX probably 5 times using my previous account until finally did a clean wipe and reinstalled OSX again. It now seems to be working for the most part, but booting takes about two minutes. It gets stuck on the grey screen with the Apple logo with the turning gear for a couple of minutes before it boots. Normally it wouldn't bother me too much, but after the problems I was having before, I really wanted to make sure that there was no problem with my new hard drive or memory. After doing the usual suggestions for slow boot time (resetting PRAM, disconnecting external devices, repairing disk permissions, etc.) nothing changed. I booted into verbose mode and it seems to hang up for awhile before listing
disk0s2 i/o error
It does this twice before booting, hanging up for about a minute before giving the error. I am not sure if i should return it under warranty because I am not sure its broken. Like I said, it seems perfectly fine right now with the exception of the boot time. Using the Apple Hardware Check, even the extended check, didn't give any errors. The SMART status for the hard drive is verified. Is this clearly a hard drive issue, or could it be something else? Has anyone else had a similar problem?
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Dec 3, 2010
Macbook: A1181 Core 2 Duo 2.0ghz 1GB RAM
DVD disk: Leopard 10.5 Retail install
Hard drive: dead (spins with clicks).
With regular startup I get the flashing question mark and can hear the failed hard drive click and spin. After getting the DVD to boot in the drive (it doesn't suck it in right away), I get an apple logo and pinwheel like I should, but after about 30 seconds it goes to a black (blank) screen and the DVD spins down, but not all the way. The computer is still on, but nothing happens.
Oddities:
<>If I start it with an iMac 10.4 DVD I can boot to the install screen just fine, but can't install because it's an iMac DVD. I can erase and partition the drive fine (not the dead one, another one I have).
<>Safe mode boot does the same thing, but takes 20 times as long to boot
<>Retail OSX 10.4 DVD does not boot at all, but that one might be for PowerPC computers. I get the flashing question mark folder.
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May 5, 2012
My macbook is driving me insane now. Just recently, my macbook has occasionally flickering screen and freezes after that. Yesterday, when I was watching youtube on fullscreen, it first has flickering screen, then freezes. So I hard booted it pressing the power button. Then, when I try to restart it, it won't boot pass the apple logo no matter what. Here's my macbook spec2007 Summer Macbook Pro 15"Snow Leopard 10.6 OS XI cracked my screen once, and got a replacement, don't know if that matters.
I've tried the following:Safe mood reboot, the progress bar goes about half, then disappears and stalls again.Booted in verbose mode but it gives a warning message: 'com.apple.driver. internal modem support declares no kernel dependencies; using com.apple.kernal.6.0'. Booted in Single user mood, and typed fsck for disk repair. After checking said the volume Macintosh HD appears to be ok. But still won't boot pass the apple logo after restart.Boot with installation disk pressing C at startup.
Success after a few try: Opened Disk Utility and did disk repair (no problem found). Reinstalled Snow Leopard OS X 10.6. This time it booted with Finder and everything for a short while, then the screen flicker and freezes again (before I can backup anything!). Then, I can't reboot pass the apple logo again. When I try to reinstall Leopard OS X 10.5 with installation disk, the macbook seems to try to read the disk, but won't boot. I've got a CD stuck in the optical drive now.
Info:
MacBook Pro, Mac OS X (10.6.7), Bought 2007
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May 29, 2012
This morning, I would turn it on and it'd go to the grey screen with the Apple logo for a few seconds and then go to the icon that is a circle with a line through it. After reading online, I was able to boot it up in Safe Mode. I went to Startup Disk in Preferences. I chose the MAC OS X, xxxx and then clicked the lock to prevent further changes and then clicked restart. Now when I turn on the macbook, it goes to the grey screen with the Apple logo for at least two-three minutes and then just shuts off. Won't boot into Safe Mode now. I already tried the Command-Option-P-R keys trick like five times.
Info:
MacBook Pro
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Jul 25, 2010
For several weeks, my black MacBook (2008) has been acting odd. Certain applications won't open, and when I attempt to open them, the computer makes a quiet clicking noise, like the drive is failing. Last week, when trying to boot it, the thing just wouldn't. Stuck on the grey Apple logo screen. Assuming a hard drive problem or failure, I ran the tests. I ran Disk Utility from the Snow Leopard install disk, checked & repaired permissions, checked & repaired disk. All okay. I ran the Apple Hardware Test from the install disk that came with the computer, using the test that runs for an hour or so, and all appears to be fine. The computer won't boot into safe mode. I've tried flashing the PRAM. I doubt I could achieve much through target disk mode, as I've already run Disk Utility. What's left to do? Something doesn't add up here.
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Jan 5, 2011
I've been reading this site for a while now, first time I'm posting. I recently purchased 8 GB of RAM for my 2010 13" MBP. There are two 4 GB DDR3 PC3-10500 1333mhz sticks. When I install them in the laptop my computer does not get past the apple logo boot screen (the spinning disc freezes). However, I can boot into Windows (boot camp) without issues.
Also, when I pair either of the 4 GB sticks with one of my old 2 GB stock sticks the laptop boots up fine in OS X. The system profiler registers it as 6 GB of 1067 mhz RAM (the stock sticks are 1067 mhz)
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Mar 20, 2012
My macbook pro doesn't boot beyond the grey screen with apple icon and spinning wheel. I used the "Option" button to access the Disk Utility function and run Repair Disk and Repair Disk Permissions. Should I restart my computer?
Info:
MacBook Pro, iOS 5.1
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Nov 12, 2007
I have a 1.83 Ghz MBP with 512 mb of RAM (lame I know). The other day someone was using my computer to burn a CD on iTunes when all of my programs began failing. On instinct I rebooted my computer to solve the problem. Alas, now I cant boot past the grey apple screen, and the gear is spinning away. Saddest part of the story is that I had time set aside to back up my computer the day after this happened . Anyway what is the best thing to do from here? I haven't made any moves to fix it yet really, so what is the best thing that I can do to try and get my files back?
Information:
MacBook Pro
Mac OS X (10.4.10)
Grey Screen, Spinning Gear
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Nov 23, 2007
I'm trying to repair a Powermac G5 (dual 2.0, the first model I believe, with a new Radeon 9800 graphics card) that won't boot and I'm having some problems that I can't seem to diagnose.
The machine will boot to the openfirmware prompt or target disc mode and will show the 'OS not found' icon if left to boot from the HD (which has been wiped). If I try to boot from either the included restore disc or a retail 10.4 DVD I've tried it will show the boot screen with the Apple logo on it but no spinning status indicator underneath. It just freezes on that screen. Once it showed the status indicator but it just continued to spin for about 30 mins, at which point I gave up. Same issue if I try to boot the hardware test (except it freezes on the hardware test loading icon rather than the Apple icon). The superdrive appears to work as it is accessible in target disc mode.
I've reset the SMU and reset the PRAM via the keyboard shortcut. The one thing that leads me to think it's a firmware fault is that when I run the 'reset-nvram' command it gives an OK, but when I then run 'reset-all' it freezes rather than rebooting. Any ideas anyone?
Information:
Powermac G5 Dual 2GHz
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Jan 14, 2011
I have Time Capsule and everything is backed up on there. My data is on a separate USB HD + Drobo, but for now I need my iMac to boot but it won't. It won't even get into the Desktop. all the guides online says double click the Install Icon this and that...I would if I can get into the Desktop !
It is just stuck on the Apple Logo screen with the spinny thing, that stops spinning!
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Oct 20, 2009
So, today I tried to install windows through boot camp assistant on my mac. When it got to partitioning my drive I got an error that my hard drive needed repairing. So I opened up disk utility and clicked verify disk (I can't click repair) and got this error Disk Utility stopped verifying �Chris Hard Drive� because the following error was encountered: Filesystem verify or repair failed. I then researched this and learned to fix the problem I must boot from my leopard install disk and use the DU from their. Unfortunately I don't have access to the disk. But I have the install disk from my old macbook (the white one) so I used this. I put in the disk and shut down. When I turn it on I hold C but all I get is a grey screen but with out the apple logo. When I try turning it out holding alt I don't get the option of the CD just Chris Hard Drive. But when I boot up holding D i do get to the hardware test screen but I get the error that's something like "Hardware test does not support this hardware". Will the Leopard install of a different type of macbook not work on my new macbook pro (13" aluminium)?
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Dec 6, 2014
During boot Yosemite shows a grey screen with the Apple logo and a progress bar - is this normal?
Info:
iPad 2, iOS 7.0.3, 64 Ghz. 3G
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