MacBook :: Won't Boot Past Grey Apple Logo
Apr 22, 2012
My mother's unibody white MacBook will not get past the grey apple and spinning gear when you first boot up the computer. This was after she opened a link in an email from a friend who had her email compromised. Now I'm getting spam emails with the same link from my mother's hacked email, and her computer won't even get to the login screen. I took it to the genius bar only to be told it was likely HD failure, but the windows partition works without a hitch! What could this be? A trojan? Is there any way to retrieve data (really just pictures) before I attempt to reinstall OS X?
Info:
MacBook, Mac OS X (10.6.8)
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Nov 30, 2014
My computer died last night with each application not responding. I couldn't shut down normally so I held the power button to turn it off.Â
Next morning, I tried to boot the MacBook Pro and the boot process stalled at the grey screen with the Apple Logo and spinning wheel. I let it go for an hour and there was no change on the screen. Based on Apple's desk I ran Hardware diagnostics (extended with looping disabled) and got the following errorÂ
4HDD/11/40000000: SATA (0,0) Â
The screen shot is belowÂ
I ran this again with standard testing (no looping) and standard with looping and all gave the same results.Â
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
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May 29, 2012
This morning, I would turn it on and it'd go to the grey screen with the Apple logo for a few seconds and then go to the icon that is a circle with a line through it. After reading online, I was able to boot it up in Safe Mode. I went to Startup Disk in Preferences. I chose the MAC OS X, xxxx and then clicked the lock to prevent further changes and then clicked restart. Now when I turn on the macbook, it goes to the grey screen with the Apple logo for at least two-three minutes and then just shuts off. Won't boot into Safe Mode now. I already tried the Command-Option-P-R keys trick like five times.
Info:
MacBook Pro
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Apr 8, 2012
My mid 2010 iMac i7 will not boot past the apple logo? I'm running 10.7.3. I have tried restoring from TM backup from recovery mode (worked the last time this happened) however upon completion it returns to the recovery screen? I made a disk of Lion when I downloaded the first time (followed same instructions sourced from numerous websites) which does not seem to work when i set to start up from this disk, just gets to the grey screen and flicks between the apple logo, a folder icon with a question mark and the circle with line through? Now I can't eject the disk either, a message appears that system can't eject and to make sure all applications are closed? Not sure how to go about closing these applications without being able to start the system? When I tried booting from the Macintosh HD I got a message that the boot cache partition was faulty? I have ran disk permissions etc all ok. Â
Info:
iMac, Mac OS X (10.7.3)
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Jul 11, 2009
My MacBook Pro will not boot up any more. It just suddenly happened. It turns on and comes up to the gray screen with the apple logo and then the circle progress icon comes up and spins.
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Nov 12, 2007
I have a 1.83 Ghz MBP with 512 mb of RAM (lame I know). The other day someone was using my computer to burn a CD on iTunes when all of my programs began failing. On instinct I rebooted my computer to solve the problem. Alas, now I cant boot past the grey apple screen, and the gear is spinning away. Saddest part of the story is that I had time set aside to back up my computer the day after this happened . Anyway what is the best thing to do from here? I haven't made any moves to fix it yet really, so what is the best thing that I can do to try and get my files back?
Information:
MacBook Pro
Mac OS X (10.4.10)
Grey Screen, Spinning Gear
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Nov 23, 2007
I'm trying to repair a Powermac G5 (dual 2.0, the first model I believe, with a new Radeon 9800 graphics card) that won't boot and I'm having some problems that I can't seem to diagnose.
The machine will boot to the openfirmware prompt or target disc mode and will show the 'OS not found' icon if left to boot from the HD (which has been wiped). If I try to boot from either the included restore disc or a retail 10.4 DVD I've tried it will show the boot screen with the Apple logo on it but no spinning status indicator underneath. It just freezes on that screen. Once it showed the status indicator but it just continued to spin for about 30 mins, at which point I gave up. Same issue if I try to boot the hardware test (except it freezes on the hardware test loading icon rather than the Apple icon). The superdrive appears to work as it is accessible in target disc mode.
I've reset the SMU and reset the PRAM via the keyboard shortcut. The one thing that leads me to think it's a firmware fault is that when I run the 'reset-nvram' command it gives an OK, but when I then run 'reset-all' it freezes rather than rebooting. Any ideas anyone?
Information:
Powermac G5 Dual 2GHz
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Apr 15, 2012
there back in September when I got my macbook I had the problem where it wouldn't boot past the apple logo screen and it was taken away and the hard drive had to be replaced and now it has happened again! I'm so annoyed as Im getting really close to exams at Uni so need my computer but will it need to have the hard drive replaced again!? As well with it being Lion I dont have a disk with it to try utility disk.
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Jan 31, 2010
Reset my disc permission is Disk utility ...like the idiot i am, and now My MBA won't boot past the Apple logo and spinning cog. In Single User Mode the key problem seems to be. sudo: /private/etc/sudoers is mode 0666, should be 0440 :/ root# sendmail: warnibg: valid_hostname: empty hostname sendmail: fatal: unable to use my own hostname / is it possible to repair permissions in Single User mode?
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Jan 25, 2010
Sometimes, when I turn on my iMac (10.6.2), the system will not load, you can see the grey screen but empty, no apple logo there. I have to force a shutdown pressing the power button and when I turn it on for the second time it will work properly.
It only happens once in a while but I cannot understand why, since nothing changes.
PS.- I have verified my disk with the disk utility and everything seems fine.
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Oct 30, 2008
I had been using my iMac all night, when all of a sudden the bouncing beach ball appeared and everything became unresponsive, apart from the mouse cursor itself. It might be worth noting that a few hours prior to this, I plugged in an external hard drive to burn off a DVD. This external hard drive has two partitions, the first being a restored image of Leopard; and the second, my out of date backup ("yes, I know").
I subsequently restarted my machine, enjoyed the chime, pondered the excessively long start up and looked bemused at the Leopard Setup wizard. I realised that the restored Leopard partition had booted up instead of the internal disc. So, I unplugged the external drive, pressed reset on the iMac and was immediately greeted first by the reassuring chime, then by the Apple logo and a lingering grey screen and finally by a flashing dark folder icon with a question mark in the centre for eternity.
I tried rebooting a few more times. Same. I've been frantically Googling but only found the PRAM reset and a very frightening iMac disassembly guide. I've tried plugging the external drive back it, but it refuses to boot Leopard from that now. What can I do? I feel so helpless on a Mac, on a PC I'd at least be able to open the sucker up before panicking! I've been working on a client's flash web dev project for months, and not made a back up in about half that time. The website is supposed to be going live tomorrow! Luckily I have the site uploaded, but the entire source code is potentially lost, so in the long term this is a major catastrophe!
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Jan 12, 2011
I own an iBook G4. I could not get it to boot up, it would just go to a grey screen with the apple symbol and a timer/clock that looked like a gear.FYI: I may provide more information than necessary in the text below. I'm not sure what is and isn't relevant.
Following some advice I found in this forum I got out my old OS disks to boot from the disc instead of the hard drive. I intended to archive the old hard drive and install my latest OS (10.4.6 on the disc, 10.4.11 was the version I had been running on the machine, I believe). The machine told me it needed 4.5 Gb to install 10.4.6 Tiger, but I only had 4.0 Gb left on the hard drive. So instead, I archived and installed with the OS that came with the computer originally, 10.3.4.
I got things going, did the archive and install, and got to the log in screen. Unfortunately, I could not remember the password, so I booted up in single user mode, and entered the following to get into the machine:
1. mount -uw /
2. rm /var/db/.AppleSetupDone
3. shutdown -h now
This got me in with a new admin login, and I started up in 10.3.4. I soon noticed that I could still see all of the files that I put on the hard drive on my old operating system. I thought I shouldn't be able to see them, but since I could I decided to try to copy them to an external hard drive. When I did, I got an error message saying that there was a read/write error. I was not entirely surprised, but I decided it was time to turn back to the forums for help.
What I want to do is copy everything from my old hard drive onto an external hard drive, make room on the iBook hard drive to reinstall my latest operating system (10.4.6). Once I've done that I'd like to get the essential files back onto the iBook from the external hard drive and continue using my computer (even though it is a dinosaur).
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Apr 1, 2012
My wife has a Macbook with an Intel Core 2 Duo processor (Macbook4,1). I am trying to replace the original SATA hard disk (160 GB) with an SSD. I have two SSDs here with me:Â
1) Intel 320 series, 160 GB
2) Crucial M4, 128 GBÂ
In both cases, after replacing the hard disk with the SSD, I am unable to get the Macbook to get any further than the "Mac sound" and grey screen.Â
In my first attempt, I cloned the original disk to the SSD on another computer, verified the data got on there OK, and installed the SSD into the Macbook. In subsequent attempts, I just formatted the SSD to see if the Mac would recognize it at all.Â
When the original hard disk is installed, and my Snow Leopard install DVD is in the DVD drive, during the boot, I can hold down the option key and get a boot choice of booting from the hard disk or the DVD. With either SSD installed, when holding down the option key I get no choices at all, it just sits there (it does access the DVD for a few seconds but then nothing).Â
I have another 160 GB "regular" hard disk here as well and when I install that I also get the choice to boot from the hard disk or the DVD (although booting from the hard disk does not work since it's a hard disk from a PC).Â
combination of Macbook and SSD, installing into the hard drive bay? I've seen many posts from people who have had success putting an SSD into their Macbook so I am assuiming it's possible.Â
Some more information about the Macbook:
Boot ROM Version: MB41.00C1.B00
SMC Version: 1.31f1Â
Info:
MacBook, Mac OS X (10.6.8)
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May 26, 2012
I was having trouble submitting an assignment on the American Military University website. After I finally submitted and verified my submission was successful, Finder popped open a window, without being prompted, with a specific part of my "private" folder showing. In the info window it showed that I had read only privleges, but that a user named "wheel" had permissions. Thing is, there is no such user. I am the sole user, and that is not my user name. I panicked, thinking I was being hacked, and moved the entire "private" folder to the trash. It was over 5 gigs. I had to input my admin password after dropping the folder in the trash. Then, my system froze. Now I can't get past the grey boot screen with apple logo and spinning wheel.
I've tried zapping PRAM. I ran disk utility from both the install disk and the startup disk for live verify. NO errors found. Still won't boot. I tried safe mode, and got a status bar below the apple logo but it vanished before filling completely and then the MacBook just continued to hang there spinning the wheel without a status bar. Tried rebooting while holding shift-command-v and got to watch as the computer tried to boot in safe mode, but I got the following messages before the darn thing just began to hang there again:Â
getaddrlinfo(): node name nor username provided, or not known
getaddrlinfo(): node name nor username provided, or not known
getaddrlinfo(): node name nor username provided, or not known
getaddrlinfo(): node name nor username provided, or not known
launch_msg(): Socket is not connected
launch_msg(): Socket is not connectedÂ
Info:
MacBook Pro 13.3", Mac OS X (10.6.6)
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May 28, 2012
Today I was using my MacBook 2008 aluminum, and I ran out of battery so the system shut down the computer to save the files. I plugged in my computer to start it up but the screen turned grey for a while. I shut down my computer and turned it on and it started up to the grey login screen but it won't let me boot passed it. I have tried to get passed it in safemode but it did not work. I have tried to repair my hard drive and my permissions and reinstall osx lion but it didnt work.
Info:
MacBook, Mac OS X (10.1.x)
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Mar 5, 2012
MacBook pro wont boot up. I followed steps posted on other threads:Â
1) command r
2) repaired hard disc (there were 3 errors, now all fixed)Â if I try to restart, computer still doesn't boot past the grey screen. Â
Info:
MacBook Pro, Mac OS X (10.7.3)
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Apr 29, 2012
My MacBook Pro won't load past the start up page when I turn it on.
Info:
MacBook Pro
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May 15, 2012
Mac book pro grey screen apple logo
Info:MacBook Pro (13-inch Early 2011), iOS 5.1.1, Mac book pro opening with grscreen
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Apr 26, 2012
My Macbook Pro is not starting past the grey screen and the apple logo and the rolling circle. I have tried every method and I am desperate to do anything to start my computer even erase the entire disc. I have contacted the Apple store and they told me the cost will be equivalent to $600 to just repair it and no way I will be able to afford it. I am willing to do anything and even erase my entire disc. However, for that the instructions on the Apple page state that 'Insert your Mac OS X 10.4 or 10.5 installation disc'. However, I do not have my installation disc Is there any other way I can erase the OS system and at least reboot my Macbook?
Info:
MacBook Pro
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May 1, 2012
Macbook Pro was purchased in mid-late 2009 and is running on OS X 10.6. Today is suddenly stopped responding and so I turned it off. When I turned it back on it opend to the grey screen with the Apple logo and the loading icon and that is where it stayed. I have been searching for the answer on different forums but have yet to find a solution. My hard drive is appearing in the Disk Utility but not in the box when I try to reinstall OS X.
Info:MacBookPro, Mac OS X (10.6)
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Aug 25, 2009
I am having trouble with my macbook: It wont load past the Grey apple start up screen with the spining gears, iv done Zapp on the PRAM, iv run ""/sbin/fsck -fy"". And I am now starting in Verbose mode, but its taking AGES, it must be loading for an hour now, its showing "Neb-computer /System/library/coreservices/loginwindow.app/contenst/MacOS/loginwindow: Login window Application started (Over and over and over again). I don't have an install disk.
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May 4, 2012
My iMac will not boot past the logo and spinning gear (After a Rogue Amoeba update). I can't access the recovery disk I made on a flash drive. (Am I doing it correctly? - Hold down option while switching on? It just stays on the logo).
Info:
iMac, Mac OS X (10.7.3)
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Jun 3, 2014
My Macbook with 4 gb RAM won't boot standard, safe, or Recovery.. All three results in grey screen with apple logo and spinning wheel which freezes after a few minutes. It also won't boot a bootable Mavericks usb with install package. I can boot single user mode and also view whats going on in verbose.. I am including a photo of where the script stops. PS: I've already tried resetting PRAM and the SMC has been reset as well.
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Jun 26, 2014
I have a MacBook Pro from 2010 I believe with iOS Maverick installed. (MacKeeper is also on there, which I just found out is apparently malware)Â
So three days ago I was watching Netflix, the image froze, but the audio kept going. Figured my internet was slow, so I waited a little, nothing happened. pressed escape to leave the full screen mode, but nothing happened. None of the keys would do anything, not even the sound or brightness keys. So I did a force shut down by holding down the power button.Â
I waited a little, then decided to turn it back on. Start up sound played, white screen with grey apple logo and loading gear appeared together with a grey loading bar. I figured that this meant it had to repair something. But after about a minute or two it just went to a black screen/ shut down. I left it off for a day, tried it again, same thing. Next day I tried booting it up while holding the shift key to do the safe boot (I knew it wouldn't work since I already had the grey loading bar anyways), same thing happened.Â
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Jul 15, 2009
When I turn on my computer, the wheel keeps spinning and stops on the grey apple screen. If I leave it there for a few minutes, the fan gets really loud.
I tried pressing Apple, Option, P, R, but it only chimes once.
I also tried holding down shift and restarting.
And I tried holding down option and restarting.
I even tried to take out the memory and put it back in.
Nothing is working.
I have the startup disks, but I don't know how to put them in the cd drive.
Since the computer won't boot up, I can't open the tray.
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May 31, 2012
My Mac mini won't move past a white screen with apple logo in the center. What should I do?
Info:
Mac mini
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Apr 9, 2012
I deleted the entire vm folder and now my MacBook Pro won't get beyond the grey screen with the apple logo. I don't have any recovery discs with me. What can I do to rescue my MacBook Pro?
Info:MacBookPro, Mac OS X (10.7)
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Apr 9, 2012
I have an intel imac - can't tell you much about the details as I can't get any info out of it. I installed snow leopard about a year ago - no issue since then other than occassionally the screen goes black but nothing major.Yesterday, I backed up to my usual passport backup and then today, it froze. I couldn't turn it off or restart at all so resorted to the power button. Since then, I can turn it on, it goes to the grey screen (no blue screen) and I get the apple logo and the spinning clock/wheel. For hours and hours....So, I tried one of the apple support pages and worked through - peripherals, safe boot, NVRAM, PRAM, tried to reboot with mac osx disc (the original not snow leopard) - nothing. Absolutely nothing changes - same old grey screen, apple logo and spinning clock/wheel.
Info:iMac, Mac OS X (10.6)
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Nov 10, 2009
When i start the computer and the grey screen comes up with the apple logo etc., a grey "loading" bar has started appearing in the bottom of the screen. Takes a few minutes for it to go away. In the meantime the computer gets very hot and the fans are up to 6000 rpm. Then the os starts up, and I cannot download anything, due to the fact that it thinks my harddrive is full, though i have more than 100 gb of free space.I cant even download the 10.6.2 now due to the harddrive appears to be full
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Aug 16, 2010
Hoping someone can help - my imac (approx 15-18 months old , intel) won't start.
Last night on shutting down DPP (canon Digital image software) was hanging and system asked me if I wanted to force quit it...sadly I had switched off my bluetooth mouse and , as usually once mouse turned off switching it back on it never re connects - why did I buy the bletooth mouse and keyboard ?, so I could not confirm yes force quit - is there no way of selecting with keyboard like there is in windows ?
So I switched off at power switch. Tried to re switch on - grey screen came up, apple logo, the little timer circle but after a while timer circle stopped and nothing further happened.
have tried several more times and now don't even get timer.
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