Software :: Entourage - Could Not Open That Feature (Mail Error)
Sep 8, 2009
This morning my Entourage mail worked just fine, this afternoon, I try to open it and "could not open that feature, mail error." I have tried to rebuild the database by holding down the option key at launch and selecting both the typical and advanced rebuilds and neither one will go - the rebuild never starts. I am on a PowerBook G4, running MS Office 10.1.4. I am so frustrated - I get the mail dialogue box, but I can't see messages in my in box. I can sometimes see emails that have been filed, but it is not consistent.
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Aug 25, 2014
When opening Entourage I received the error 'Could not open that feature. End of file reached' I tried Utility and rebuild. when attempting to rebuild a pane came up stating 'preparing to rebuild 0 of 0' and the pane has been stuck there for 8 hours. Every other office product works though.
Info:
PowerBook, Mac OS X (10.4.11), entourage problem
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Jan 31, 2009
I keep getting an error message "Database Daemon Fatal Error" when trying to open Entourage 2008. I tried removing and re-installing Office, but each time I open Entourage I keep getting the same message: the Database Daemon has encountered an unknown error. The daemon will need to quit, and Entourage may need to be force quit.
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Jun 17, 2012
If I need to email anyone from a website, Safari always does it through Mail. I would like to do it instead from Entourage as I can do more from there.
Info:
MacBook Pro, Mac OS X (10.7), Lion
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Jun 29, 2008
Whenever i try to send an email in entourage i get the error message error-17982.
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May 26, 2008
I have Office 2008 Home and Student installed on my MBP. I recently upgraded to a hosted Exchange solution and they offer a download of Entourage 2008 that will allow Exchange Server interaction. When I loaded that version over top of my install, Entourage will not open. It gives me an error about the identity not being able to open the item.
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Nov 23, 2009
I have decided to use Entourage over Mail due to it's robustness and more features than I can possibly ever use. Here the question:I am coming from a PC using Outlook 2007. I have done my research on how to get my mail off my Outlook and importing it into Entourage.Fine, great and dandy. I haven't performed it yet but I have a couple of questions before running with this.1. I have MobileMe account. Installing that into Entourage was relatively easy. Done.2. Installing a new "mail" account (POP or IMAP), I'm going to assume is the same way BUT if I install this, will it mix with my MobileME? What I am expecting to see is that it would store separately in it's own section. What is right?
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Oct 11, 2005
I'm running Entourage 2004 on OS X 10.3.9 (iMac G3, for at least a few more weeks). I've never had problems with Entourage until we had a brief power-out the other day. Since I restarted, Entourage won't open. It says the database is corrupted, and I need to rebuild it. But I can't rebuild it -- the Entourage Database runs into an error almost as soon as it starts, and says it has an I/O error with a bad block. However, Apple's Disk Utility and Hardware Test both say everything's fine.
Anyone have any clues what to do next? Is it believable that Microsoft would find a bad block that Apple can't?
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Apr 30, 2008
Within the last week, all of our computers have developed a 'bouncing E'! The entourage symbol jumps up and down and demands attention, there is a box saying 'Entourage could not read this .rge file', it never stops, it just comes back every half hour or so. I suspect it has something to do with sharing projects, but we have done nothing differently from normal so can't trace the reason. It's possibly linked to when one person sent an invite to all the others asking them to attend and event but I'm not sure.
It was also suggested it might be because there is a lot (ie up to 10 years in one case!) of email in the in box, but we have been doing some clearing out with no result. I don't know much about macs and am in the dark here, and everyone is blaming me as it was my idea to create a shared diary/contacts list in entourage. Some other forum said to find the corrupted file, but I've no idea where to look or even how to tell that it's corrupt.
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Nov 5, 2009
I am trying to set up my work computer with Outlook. When I am trying to do the exchange server for Entourage, I put in all the correct fields, but when I click the 'verify settings' icons to verify - it gives me a an error.
ERROR - 17900
I have the new 21.5" iMac with the ATI graphics card running Snow Leopard.
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Aug 14, 2009
I cannot access Entourage all I get is an error (-40) message.
I cannot even rebuild the database.
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Aug 16, 2009
I work for a small business that relies a lot on consistent email communication. We are using a GoDaddy email account that we have set up through our Microsoft Entourage programs on all of our Mac computers (all four of us work on Macs).
We have been bombarded by error messages on Entourage. For example just today I have received two error messages: Internal error (-17900) saying "Mail could not be sent" and Sorry, over your relay limit (-17099) saying "Mail could not be sent."
Over the past few weeks we have gotten Error -3259, Error -2171, Error -17895.
It is becoming extremely frustrating!
I have tried researching some of these problems on line but have not found a whole lot of helpful information. I spoke with a rep at GoDaddy to see if it had to do with our email server itself. He said that everything seemed to be set up properly and that it was either a problem with the Microsoft program or with the Internet Service Providers.
why we are receiving so many error messages, and how we can ensure that we wont receive anymore and that our emails will be sent properly.
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Dec 24, 2009
I am trying to rebuild my Entourage database (Entourage 2008 12.2.3 under Mac OS X 10.6.2). It seems to work ok (through the 5 steps) but when I open Entourage after that it tells me that the database is not working well and that I need to rebuild it... which I just did. How can I have it rebuilt properly?
FYI, the "Main identity" folder (in "Office 2008 Identities") is already 15.74GB. If this is what can cause the problem, how can I reduce the size? (split my email messages in different files?
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Apr 3, 2012
I'm running Entourage 2004 on OS 10.5. For the last week we've had an issue with receiving emails. For several days it wouldn't download any, presenting the error "An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic." (-3259 )
" Halfway into this, it downloaded the bulk of the emails from the days it hadn't connected, but never finished and gave the same error again. Emails can still be sent fine. It's an AOL email account.
It's set up to receive from an IMAP server as [url]...
It's set up to send from smtp.aol.com, overriding default port with 587, password required.I started to set up a new account with this email, and when it tried to verify the account settings, the IMAP settings verified fine, but the SMTP settings didn't.
Info:Mac OS X (10.5.8)
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Aug 12, 2009
(Using OSX 10.5.7 on MacBook, Comcast cable modem):For the pst 24 hours I have not been able to connect to my Entourage email account, which denies every combination of letters and numbers, upper and lower case, of my formerly reliable password. System tries to log in, then gives me the error message "invalid username/password." I can't find a "forgot password" link or otherwise change the password. If I try Mac mail I get "system timed out." I can use webmail to get password but not Entourage or Mac Mail.
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Mar 25, 2008
address not verified; see [URL] Error: -17099
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Feb 11, 2010
So why exactly does this "Open in Dashboard" feature still exist in Safari? I haven't gotten it to ever work properly any time I tried to use it. Is there still any actual use for this or did Apple just forget about it?
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Dec 14, 2005
I'm using Office 2004: Microsoft Entourage. When I try to send mail, I get an error message that reads: Relaying to <the email address> prohibited by administrator Explanation Email could not be sent
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Oct 27, 2010
I turned on the wife's macbook and Safari and Entourage was missing from the unit? I can put them back but am more worried why they went in the 1st place.
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Sep 2, 2009
Is there a way to disable the �pinch open and close� feature on a MBP trackpad? I swear, it�s going to put me in therapy. Every time I need to scroll through massive spreadsheets for work, if my fingers separate by even a hair, the trackpad reads it as a pinch, then the document suddenly balloons to massive proportion or shrinks to infinitesimally tiny print. Seems there ought to be a simple way to turn the thing off, but for the life of me, I can�t find it.
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Jan 9, 2008
Since upgrading to Leopard, I am unable to open .eml attachments in Entourage 04. They try to open in Mail. I didn't have this problem before upgrading.
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Jan 8, 2009
I have never used Entourage before but I am on an imac using OS X version 10.4.11 2008 Office edition.
When ever I go to open anything in my inbox in crashes on me then restarts.
After I did an update it stopped for a bit then just started crashing again.
Other people in my office are having similar issues, either they cant even open Entourage or its giving them a data error message.
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Mar 17, 2010
I suddenly can't open office documents (ppt, word or excel docs) in entourage when people send them to me as attachments. i think there was a software update recently, and maybe it was this that caused it. But, it is driving me crazy. I can open the attachments inside mac mail fine. In Entourage, says they may not be a ppt, or word, etc. doc, or that they may be "in-use."
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Jun 25, 2012
I am trying to open this app but keep getting this message.
Info:
GarageBand (Mac) '11, Mac OS X (10.7.4)
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Aug 27, 2009
On entourage, I used my username, pw, domain, exchange server, ldap, and public folders server. This worked to allow me to get contacts, sync perfectly etc.
However, when I try to enter my username, pw, and put the incoming/outgoing server from the 1 exchange sever in entourage, I get an error that says it can't connect to the server. Is there a way to find out how to find where the info is that I need from entourage? My school isn't supporting mail, only entourage.
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Nov 9, 2009
Just purchased new 17" MBP and am wondering what e-mail program you all prefer??? We are coming off many years with Outlook.
I set up Mail and it seems "OK" but I then discovered that Office 2008 has Entourage (I thought it was only in the Business version) and I am contemplating moving to Entourage before I invesnt more time in Mail.
We have two e-mail addresses and two different homes that we use our laptop at...with different ISPs...thus need a couple of different configurations.
From past reading I have heard not too positive comments on both Mail and Entourage...what are the issues with each
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Jun 30, 2012
My entourage will not open, it shows a ? over the icon when you click to open and does not do anything when you click open.
Info:
MacBook Pro, Mac OS X (10.5.8)
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Apr 8, 2012
I keep getting "Open error 18446744073709551594: “Unknown error: -22”" when trying to repair disk permissions. When I boot in recovery mode and try to repair the disk I get the message that the disk can't be repaired that I should back up my files and reformat. Since I hace been hearing about the Flashback trojan I am not sure if it is because my Mac is infected or simply because I somehow messed up with my HD. Any suggestions on how to proceed? Will it be any good to reinstall Lion? Is there any way of avoiding reformatting?
Info:
MacBook, Mac OS X (10.7.3)
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Jan 14, 2011
My wife runs all her emails through entourage. This is a HUGE memory hog and just generally a big and bulky mail client. She has an 07 black macbook running snow leopard. Is there an easy way to simply import ALL her mail to a apple MAIL. I get that I would have to reconfigured where her email accounts dump their mail in the future. But I'm just wondering how I would get her THOUSANDS of emails over to MAIL, and if it is even possible.
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Apr 14, 2009
Recently we brought a new mac and have set up entourage 2008.
We want a mail alert sound for all my incoming mail. We do not want the default ones that they have.
We downloaded a set of sounds for this.
What is the rule that we need to use to make these sounds work?
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