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May 14, 2012

We updated two systems to 10.7.4 over the weekend. Now, when we receive QT files via email that were converted using Apple Compressor, we get a message within the mail message that reads "Missing Plug-in".  

Also, these files are not usable within Logic Pro 9. They cause severe issues with Logic. Files are unplayable, and/or cause the arrange window to change to a light-grey. We have a workaround for the moment that involves re-exporting the offending files in Quicktime Player 7 (using my old QT Pro Plug-in). That allows us to use in Logic. 

Strangely, another video editor sends us files that DO work. Files that did not go through compressor, but instead were mastered with MPEG Streamclip work just fine! Anybody else experiencing this or similar things? Any solution availble or in the works?

Info:
Mac Pro, Mac OS X (10.7.4)

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