OS X V10.7 Lion :: Reset Imac Without Losing Software Packages?
Feb 5, 2012
I've decided to sell my Imac 21.5. Since buying it I've downloaded OSX Lion and Microsoft Office. How can I reset my Imac without losing these software packages?
Info:
iMac, Mac OS X (10.7.2)
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Feb 27, 2012
My mac is set to automatically connect to the internet, but since downloading Mac Lion 10.7.3, I'm having problems. I have to reconnect to the internet repeatedly throughout the day. I also recently updated Microsoft office - not sure if that's somehow related.
Info:
iMac, Mac OS X (10.7.3)
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Mar 27, 2012
When I try to get email or go on the internet in general after being away for a short while, the internet is not connected and has trouble connecting. I have DSL and should always be connected. I also have a laptop (non Apple running Ubuntu) and there is no problem there.
Info:iMac (21.5-inch Late 2009), Mac OS X (10.7.3)
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Apr 2, 2012
I have set up a password on my computer and cannot remember what it is.I want to update all of my software but it will not allow it.
Info:
MacBook, Mac OS X (10.7.3)
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May 28, 2009
Does the login keychain have anything to do with the iTunes authorization required to play iTMS purchased music? If so, how do I reset the keychain without losing it?
The problem is that every so often the login keychain pops up asking me to enter a password. I've changed it and the keychain did not so they are out of sync. The only solution I've found was to delete the keychain. In 10.4.11 there doesn't appear to be any other way to sync the login password with the keychain password. Furthermore as I do not remember my old dotmac password nor my iTunes Music Store password, and as I no longer have access to either the Music Store nor dotmac, I worry that reseting the Keychain would lose access to all the music I've purchased throughout the years, and that's a lot of money spent for me to lose it.
The problems these brilliant people created are just so stupid I shutter to think what else they're messing up. I realize it's my fault for having to reset the password (even though it's a system bug in Mac OS X), but how do I resolve this problem?
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Apr 16, 2012
I am currently installing OSX 10.7.3 on an external passport HD for my wife whose Macbook hard drive has died. I now have all the system up to date but have encountered an odd problem. All the .mpkg installers are opening in Terminal not the Installer utility, which I can't find. My choices are in Open with: Terminal, App Store and Other.
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Feb 6, 2012
I have a user with a new 13" MacBook Pro, which got rather misconfiguration during intial setup. We thought it might be easiest to erase and start afresh, so I booted into the Lion recovery partition. Firstly, tried to customise the Lion installation as per previous versions, but the 'Customise' choice is greyed out. Ok, no Erase and Reinstall option then. In Disk Utility, I erased the partition, and renamed it something sensible (UserHD).  Back to the install, all proceeded correctly until it tried downloading files from Apple. At this point, the progress bar moved slowly across, until it reached the end and I was presented with an error message along the lines that it failed to download additional components from Apple. Â
I have tried this four times, with various combinations of Wifi, and wired ethernet connections, all with the same result.Booting into Internet Recovery mode (Cmd-Opt-R) also fails:Â after an initial moving glode icon, and a small amount of the progress bar, I get the exlcamation mark icon, apple.com/support and error code -2105FÂ The laptop is now unuseable, because we can't restore it. Â
1: Can I tell it NOT to go to the internet first? Every other OS Installer lets you install first, and then go off to download additional components.
2: I note in the Installer logs that it thinks it's about 8 hours behind local time. Is this a problem (perhaps with SSL cert verification?)
3: Does the download happen over non-standard ports? (eg. something that may be being blocked by our firewall?)Â
Info:
MacBook Pro, Mac OS X (10.7.2)
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Jun 3, 2012
For several weeks I've lost internet connection on my iMac every day or so; the wifi icon changes to show a ! and is otherwise greyed out. My internet connection is via a relatively new Time Capsule (2011) which has an ethernet cable connecting it to my Sky broadband router. I moved to this new Sky broadband router in early Jan 2012 (changing to Sky as a Broadband provider) and it works nicely as a router. My iPhone, iPad, AppleTV and a range of other devices (including an Apple Airport Express connected to a Sky TV HD box to enable it to download movies) have continued to work on the internet without problems.
The IP address of the iMac (27 inch quad core i7, 8 GB RAM, fully up to date on Lion) disappears from the Network settings when the problem arises but the connection of the iMac to the wifi (and backing up to the Time Capsule) still works. I can even use a VNC app on the iPad to connect to the iMac on the same wifi LAN when the IP address has gone and the ! is showing in the wifi icon on the menu bar. To get reconnected to the internet, I just restarted the iMac and it was then back accessing the web nicely. Eventually the iMac would not connect to the internet at all. It would momentarily get an IP address from the router and then lose it again. I then tried taking the iMac to the Apple Store.
Various diagnostics run in store at Genius Bar and during the week and the problem (using the same account) was not replicated. On its return home, it was still not working on the internet. I then tried booting into 'safe mode'. This enabled a stable and reliable connection to the internet! After several days in this mode, I re-installed Lion and booted into normal mode again. The problem returned and has been with the iMac since. However, at least a restart of the iMac gets it straight back on to the internet again. I suspect some sort of corrupted network preference file or the like. But where? The disconnection from the internet can happen any time of day; for example it happened while typing this message but more often than not it happens when the computer is unattended.
Info:
iMac, Mac OS X (10.6.7)
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Apr 3, 2012
I have created user accounts on my iMac for each of my kids. Whenever we try to login to my daughter's account, we see the standard 'galaxy' background, then a flash of gray, then the background again and then that process repeats over and over. The DVD Player app is running, but I cannot figure out a way to kill it or get out of the endless loop. Everytime she logs in, I end up having to hold the button on the back of the computer to shut it off, then restart everything.
Is there a way to sign in to her account without having all the applications launched that were running when she signed out? I think that might be the first step to fixing everything, but I can't figure out how to do that. Is there a preferences file I can kill? Or are there aliases in a folder somewhere that contain the items to be relaunched at startup? Her account is managed under parental controls.
Info:
iMac, Mac OS X (10.7.2)
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May 20, 2012
I have a 27"imac which is 3 months old, purchased new from an Apple store. I have purchased a 15" macbook pro as well. The imac is not being used so I want to reset it back to factory settings wipe all personal and keychain data so I can sell it.
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Jun 1, 2014
How do I factory reset my iMac?
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Sep 11, 2008
The Mini Has Some Great Software On it, Could i Use Migration Assistant To Transfer The Programs To My iMac Without Losing My Data On My iMac? Or is There Any Other Way?
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May 11, 2010
Got my iMac back in the end of February and it's been working flawlessly. About a month ago though, my connection started randomly dropping after periods of moderate internet-use. Say maybe, 20-30mins of browsing. It usually starts working fine after I shut the computer off for a while and try again. I thought maybe it was the ethernet cable, so I got another one, but with the same result. So it got me thinking, maybe it is my ISP. Called Verizon up and they said everything looked good on their end and that my IP was showing up fine. They reset my connection, but with no result. The gentleman on the phone suggested it maybe the computer.
I took my Dell laptop and tried surfing using the built-in Wifi for a while. 2 hours later...working fine. So I tried pluging the ethernet cable to the laptop, worked fine again. So now i'm thinking it HAS to be the computer. So switched the built-in Airport Wifi on the iMac on and tried it out. 2 1/2 hours later...everything works great. WHAT THE HELL!? I'm thinking, since it just suddenly happened, the problem must've been triggered by some sort of update I did(which I don't remember if I did). I searched the Apple Support forums and it turns out, several people have had the same/similar problem with their Macs with no solution.............
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Jun 28, 2012
I have 3 macs working off my wireless router. Two out of three are still working fine, but the third (an iMac G5) keeps losing its network connection and either won't find the network or, if it does, will not allow me to rejoin it, even after entering the relevant key/password. It has been in the same location in my house and has worked fine for the last five years. But oddly, if I move the G5 to within a few feet of the router it starts working again (though sometimes seems unable to find the network, although when it does it will let me join it, hassle free).Â
Have spoken to some Apple guys and, following their advice, have gone into SYSTEM PREFERENCES, NETWORK, LOCATION but having got that far a pop-up appears telling me that an application has changed my network settings. Zapping OK, this dialog box just keeps re-appearing and the only way I can get out of this corner is by 'force quit'. Â
Info:
iMac, Mac OS X (10.4.11)
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May 31, 2009
Im very new to apple and iv recently bought a second hand iMac off my friend and im just wondering if its possible to restore factory settings on the iMac so its 'like new' without loosing the songs that are in iTunes?
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Dec 21, 2009
Any else having a problem with periodically losing their network connection on their new iMac? Basically not working properly with your router?
I've narrowed the problem down to the router by connecting directly to the modem and using PPPoe, which works fine.
I had a dlink router which I thought was causing this. Whenever I would use the new iMac I would lose the internet periodically (on my whole network). It would take about 5 minutes to return.
I bought a new linksys router WRT120N to replace the dlink and the problems continue but the internet now only goes out long enough to disconnect my instant messengers and interrupt my streams. Just a little blip. I updated the firmware on the router which I thought worked (ran flawlessly for two days) but now the problem is back.
I'm just wondering if I'm the only one suffering from this or has it been happening to others. It's rather annoying.
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Feb 26, 2012
After a recent update, my iMac keeps losing the wireless internet connection, especially after going into "sleep" mode.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.3)
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Jun 5, 2014
Brand new iMac running 10.9.3 using a Anker 13 port hub..After wakening from sleep mode (this is usually observed after long periods of inactivity) I am finding that devices connected by USB are inaccessible. Reconnecting them does not correct the problem, only a restart will restore them. Â
Info:
iMac (27-inch, Late 2013), OS X Mavericks (10.9.3)
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Feb 4, 2012
i have some problems in Mac OS X Lion so i want to do fresh install if made it what going to happen to my Bootcamp Partition ?or its safe to reformat my Mac hd partition?
Info:
MacBook, Mac OS X (10.7.2), and Windows 7 64bit
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Feb 24, 2012
I have a Macbook Pro with OS X Lion. I want to reinstall Lion without losing my data. I dont have a TimeMachine or backup hard disk. Can the Command+R option with Reinstall thing will wipe my data ? Is there a way so i can have a fresh OS X Lion and and preserve my files ?
Info:
MacBook Pro, Mac OS X (10.7.3)
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Mar 31, 2012
I'm running 10.7.3 on my Mac Pro4,1 and have the standard Apple USB keyboard attached while using the Apple BT trackpad. After sleep and/or log off, I am often not able to use the keyboard any longer. To revive it, I must restart my system.
Info:
Mac Pro, Mac OS X (10.7)
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May 13, 2012
Well my Mac has been running slower and slower and I believe it's just about time for a clean install of OS X. Now this will be the first time I have to do this on a Mac so I don't want to jump in without some insight on some things.
First, is there any way I can keep my installed programs, and what (besides the Applications folder) should I back up for this? I'm thinking iWork, MainStage, and a couple of other large programs that I honestly don't want to lose configurations in or redownload (MainStage took me 3 days). I heard there's a way to restore just the operating system without affecting any user data. By the way I'm running the latest iteration of Lion and have a full (tested working) Time Machine backup running as well.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 10, 2012
I want to deauthorise my old dead computers so I can authorise my new mac but I have already 5 computers authorised. If I de-authorise all my computers what happens to my iTunes library including all movies and tunes downloaded? How can I save my downloads and music library or are they automatically saved on my hard drive.
Info:
iMac, iOS 5.1.1
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Jul 27, 2009
Where does OS X Software Update keep the .pkg files that I've downloaded previously?
It would be a real timesaver if I could simply drag a downloaded .pkg file to another computer rather than waiting on it to download again!
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Jun 25, 2010
I am working on some Macs and am going to be installing Microsoft Office 2008 on them, including 12.2.0 and 12.2.5 updates and Entourage Web Services Edition. I would like to somehow automate the install by combining the packages into one or something like that.
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Mar 21, 2012
I needed a phone number last night...when I went into the Address Book, the contact and related page was gone. This is very scary as I have numbers for relatives in a foreign country, and other important information contained in the Address Book. Â
I started a new card, entered the info, saved the data, and closed the Address Book. When I went back it was gone AGAIN!Â
Info:
iMac, Mac OS X (10.7.3)
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Apr 18, 2012
After installing a new version of java I discovered that my hard drive had lost about 55Gb of space, I emptied the trash and gained about 8 Gb. As Iwrite this I am watching my HD space decrease by about .01gb every 10 seconds. I Am in the process of using Time Machine to restore to a time before the upgrade. Well that didn,t work as it has just told me that there isn't,t enough space to copy my hd.Â
Info:
iMac, Mac OS X (10.7.3), 2Tb external HD, Airport Extreme
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Dec 30, 2009
I have no idea what's wrong. I tried reinstalling os x with no luck. 21.5" 3.06GHz 4GB ram 500GB hd iChat keeps disconnecting, pages and youtube vids load extremely slow(about 1min to load this post page).
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May 25, 2010
I forgot my admin password on my iMac recently and so i used the reboot with OS X snow leopard install disc to reset the keychain, but now on my login screen, it used to be just my account name, there is one called "Other" so i went into accounts in system preferences and tried to delete it but it isnt there?is really annoying me p.s. the "other account" isnt actually an account it says "Other" and when you click on it asks for your username and password...so i type in the admin accounts name and password (admin account is the only one on this computer), and it just opens up my admin account.
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Nov 9, 2010
For many of the applications I have (including Apple applications such as Aperture, iWork, etc), I have PDFs of the User Manuals that I've downloaded from Apple or other support websites. Would there be any harm in me dropping my user manual PDFs into the package at the top level (outside the >Contents folder)? I absolutely know to be cautious about messing with items within the >Contents folder, but wondering whether there is any harm in dropping in user guides or other related reference information into the package, outside the Contents or other key program folders within the folder.
Ultimately, I'm just looking for a way to keep my documentation organized and with whatever program it corresponds to. I've found that too many times, I download program manuals and tip sheets, and then I can't find where I put them on my hard drive. Also trying to avoid having duplicates of folders (i.e., a "Photoshop" folder in my /Applications and a "Photoshop" folder in my /Documents).
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