OS X :: New MBP Replacement?

Dec 13, 2008

I've had my first generation MBP since April of 2006. And my history of repairs on this thing is insane. I will list them later.

Just last week, I brought it in for intermittent brightness/dimming and it came back worse than before with the machine turning off by itself after 6 seconds of booting.

So it's back in repair. The genius says, if the same thing keeps happening, they'll have to give me a new mbp.

Which mbp do you think they'll give me (if they can't fix it)? The same one I have, the previous c2d or the latest one?

Here's a list of the problems I've had since I had my MBP:

Problem 1: Logic board, inverter, battery (due to recall) replaced
Problem 2: Top keyboard assembly replaced
Problem 3: Release latch assembly replaced
Problem 4: Logic board, fan assembly and something else replaced
Problem 5: Keyboard assembly replaced due to dancing backlight
Problem 6: Battery replaced having only 100ish battery cycles
(Current) Problem 7: Display inverter board, logic board, inverter/camera cable replaced

Seriously, I do IT consulting and w/o my main machine, it has simply been a pain in the @ss with a secondary one.

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Five days later, I picked up the laptop from the store and found they did not fix the problem and two screws at the bottom of the machine were missing.

The paperwork says they replaced display assembly due to "Sleep Function Not Working". WTF

I then sent the laptop to the same store for repair. This time the genius bar made a note on my laptop so that the staff at repair center could handle the issue carefully.

Yesterday, got my laptop back from FedEX. The problem was still there!! The paperwork says they replaced display assembly again. But this time the they found my problem.

I am 70 miles away from the store and it is irritated to drive back and forth.

I called Apple Care for a resolution. They apologized and said the only thing they could offer is to send me a prepaid shipping box and have the laptop repaired again.!!!

Guys, should I send my laptop in for the third time?? Or is apple supposed to offer a replacement? Please, don't say I am greedy... I spent all my college savings for this laptop and this makes me frustrated.

Thanks for all the commnets and suggestions. you guys rock!!

OK, after the second repair, i talked to their senior advisor. He said he is confident that the repair center will fix it this time. When we asked him for a replacement, he said "give us another try. If this repair does not solve the problem, we can discuss other options."

Today, I got my machine back from FedEX and they replaced the display assembly again... I already told their advisor my speculation which is magnets. It has nothing to do with display frame since they have replaced it three times and none of them solves the problem.

I already called the advisor and left a message for him... Hopefully he will call me back soon.

This is not a major issue. Why it is so difficult for Apple to fix it?

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