I need a key replacement for my macbook pro 13 inch unibody. It is an early 2011 model. The key I need a replacement for is the period (.) key. It also has this, ">" symbol on the key.
View 1 RepliesI have a Late 2008 15 MBP (Purchased March 2009). The display does not always remain closed. It occasionally pops up itself. I have sent it to Apple store twice.
The first time I brought it to the store, the genius bar observed the problem and said it's caused by weak magnets. So my laptop was sent to repair center.
Five days later, I picked up the laptop from the store and found they did not fix the problem and two screws at the bottom of the machine were missing.
The paperwork says they replaced display assembly due to "Sleep Function Not Working". WTF
I then sent the laptop to the same store for repair. This time the genius bar made a note on my laptop so that the staff at repair center could handle the issue carefully.
Yesterday, got my laptop back from FedEX. The problem was still there!! The paperwork says they replaced display assembly again. But this time the they found my problem.
I am 70 miles away from the store and it is irritated to drive back and forth.
I called Apple Care for a resolution. They apologized and said the only thing they could offer is to send me a prepaid shipping box and have the laptop repaired again.!!!
Guys, should I send my laptop in for the third time?? Or is apple supposed to offer a replacement? Please, don't say I am greedy... I spent all my college savings for this laptop and this makes me frustrated.
Thanks for all the commnets and suggestions. you guys rock!!
OK, after the second repair, i talked to their senior advisor. He said he is confident that the repair center will fix it this time. When we asked him for a replacement, he said "give us another try. If this repair does not solve the problem, we can discuss other options."
Today, I got my machine back from FedEX and they replaced the display assembly again... I already told their advisor my speculation which is magnets. It has nothing to do with display frame since they have replaced it three times and none of them solves the problem.
I already called the advisor and left a message for him... Hopefully he will call me back soon.
This is not a major issue. Why it is so difficult for Apple to fix it?
Since I don't have any experience replacing the hard disk myself nor know anyone that can (otherwise I would definitely opt for an X-25M);
if I deliver my 13'' MBP to the apple store and ask for an SSD placement (currently having the 5400 RPM drive), will I get one of the newer SSDs that support TRIM in boot camp?
Or can't you really know beforehand ...
i bought a MBA rev:B 1,6ghz base model for 1699 Euros and apple told me now that they'll replace it with the new base model 1,86ghz with 120gb HD which costs 300 Euros less. that's like a 300 Euro rip off! i thought they would send me the new model for 1699€, since that is how much i paid for the base model in march.
View 24 Replies View RelatedI recently picked up a MacBook Air for a great price. The only problem is that it was dropped and has significant denting and disfiguring to the aluminum case that is behind the screen with the glowing Apple logo. I got a quote of $650 from the Apple store to send it out for repair. That is way beyond what I am willing to spend for cosmetic damage. I started searching and found the bottom of the case as well as the top of the case and keyboard but have had no luck finding a replacement for the backing of the screen. Dies anyone know where I can pick one up?
View 2 Replies View RelatedWith the early uMB 2.4 do you have to zap the PRAM after you upgrade your HDD? if so how do you do this?
View 3 Replies View RelatedWhere can I get a replacement MacBook air os drive?
Info:
MacBook Air, Mac OS X (10.7)
In WIN7 environment I use Microsoft Publisher quite regularly, primarily as I have a need in a small business I run, to produce CD Covers....the small folded booklet inside a CD jewel case, and the back cover with the 2 foldup ends, to produce a CD's jacket and back cover. In a MAC world, I cant quickly find an APP that will do this. I spent a few bucks on Swift Publisher 2 but it has no CD cover templates.
Info:
MacBook Air, Mac OS X (10.7.3)
I am looking for a good quality replacement battery for my MBP. Battery model is a1281. There are literally hundreds available, but which ones are a good quality piece? Any info or links to the one you guys bought would be awesome. Also, is the original battery a 4600mAh or a 5200mAh? Ive seen both listed as the same a1281 battery.
View 3 Replies View RelatedAs many of you may have experienced, my MBP disc drive has died. (Model of my laptop is MacBook Pro 2.2GHz Intel Core 2 Duo (15.4-inch)) It wont read anything, burn anything, just spins and spits discs back out. Was just wondering if anyone had any experience of putting a new drive in? I've found a load of info on upgrading hard drives but i can't find much on replacing the disk drives.
View 2 Replies View RelatedI have an A1260 that looks like it's undergoing the problems repaired by this program: [URL] However, I've had this thing apart, replaced the hard drive with an SSD, the optical drive bracket is very bent from when I replaced the optical drive, my display bezel is cracked in two places and held up with duct tape, and it generally looks like hell. Will they still repair the logic board despite all the other, ahem, modifications? I could probably put the original parts back in, but despite that it will be obvious I've taken it apart. It is and was out of warranty when I performed these. Should I take it to a retail store or just call Apple and ship it to them?
View 6 Replies View Relatedlast Blackbook model - has a bunch of problems now including busted touchpad, crazy noisy fan etc... where's the best to start looking at replacement parts?
View 3 Replies View RelatedI noticed a drop in performance a couple of months ago in the MBP, but it's recently got a lot worse.
OS X is telling me it's ot issues, and I took to my nearest Apple Store a couple of months ago. However, I didn't know they'd need my MBP, I thought they could just test my battery, so I didn't get it replaced.
I bought the MBP over 1 year ago from an official reseller.
I've used programs to find out battery information, and I'm at half the cycles it should have before it starts to lose power, and it's health is low.
From your experience, will Apple replace it for free?
I'm looking to replace my stock 160gb 5400rpm drive with a 500gb drive 7200rpm. SSDs are just a bit too expensive at the moment. Looking around the Seagate Momentus XT seems to come top of all the reviews until you research a little more and find that there seem to have been loads of issues with them, esp on macs.
View 11 Replies View RelatedI have a Rev. A 1.83ghz MacBook which my partner uses. In the last six months we have had an increasing number of problems with it. First, there were the intermittent sleep problems: delay going to sleep, failing to wake. Then it killed three batteries consecutively before Apple replaced the sleep switch and power connector unit (thank heavens for AppleCare). That was back in July. Now the same problem has recurred: the battery is dead and fails to accept charge. Got a call from Apple yesterday to say that they've switched out the logic board and that the item is ready to collect.
We have eight months left on the AppleCare and what I want to know is:
1) What exactly can we expect from a logic board replacement? Do Apple really have a stockpile of 1.83ghz logic board's floating around in case someone needs a replacement or is there any chance of a processor upgrade with this repair?.............
Sorta found this forum out of sheer luck but it looks like a good place to kill a couple of years off my life
Im looking for a replacement screw for the left side of a MBP A1150, [URL] sells a screw kit for around 50bucks but all I need is 1 screw and wondering if their is a cheaper alternative
Pic is attached along with the void that will never be complete
I replaced the bottom case of my macbook pro with a new one I ordered off ebay. I followed the instructions from iFixit.com very meticulously and thought I had everything right upon completion. But when I hit the power button all the computer did was illuminate the sleep light and make a faint whirring noise (not as loud as it normally does). Does anyone have an idea of what I might have done wrong?I know there's probably a million things that could have gone wrong, but I am just seeing if anyone has any past experience with the same thing.
View 3 Replies View RelatedI have a replacement keyboard and was wondering whether anyone has connected their replacement macbook keyboard to a usb keyboard controller. I just took apart an old logitech controller, but the port will only fit for the one for the extra buttons, and I cant change the hardware encoded in the controller.
Does anyone have an idea how to do this?
well my charger recently got hit with the frayed connector problem. I called Apple and they sent me a replacement via overnight shipping (really awesome).
Anyways, both representatives I talked to when they said they would send it said I need to send the old one in the box they sent the new one in and use the shipping label they gave me.
but I peeled back the shipping label, and there's nothing there.
I went to check the repair status, and it says "Complete - no part return needed," but they took my credit card number when I called and told me to do so.
Anyone have any idea about this? Should I worry about returning the defective charger?
So a few weeks ago I decided to do a little project since I came up on some money, and I wanted to share with you guys how to remove the lcd.. I bought a water damaged macbook unibody (originally purchased Jan. 29) from ebay for $550. After cleaning the logic board and the rest of the internal components, I reassembled it and put it back together and it booted up perfectly. But the only issue was that the backlight of the LCD did not light up, leading me to believe that it was a bad inverter board or the LEDs shorted out. Anyway, I tried one of my friends' top lids and it worked.
My next dilemma was how to replace the LCD inside... since a replacement top lid cost $600 from ifixit/techrestore/missionrepair... I decided to take the plunge and remove the glass myself(without breaking it). Here it is, also a link to the youtube vid I made:
video: [URL]........................
Does anyone know the replacement policy if you get your MBP replaced through Applecare, is it done by price or "performance"
I have a SR 2.4 MBP 15, does anyone know whether it would be replaced by the 2.53 or 2.66 MBPs, as I am worried that the 9400M will be worse for gaming.
I just had my top case replaced because of a hairline crack. Now that I have it back my MB feels a lot heavier than before.
View 11 Replies View RelatedSeveral posts mention Apple's refusal to repair swollen batteries.I'm still so surprised they do not consider replacing a part which is clearly not without risk.
Our research lab has 8 MBP's; 3 of them had swollen batteries after little more then 1 year. Each time, the battery kept on swelling after it was taken out. Two times, Applecare replaced the battery, but only after long chats where they had to be convinced that it didn't look normal.
Now, Apple refuses to replace the battery because it is out of warranty (16 months old - 334 cycles). This time I do not have Applecare but a 3 year contract with the shop. Apples tells me to go the shop (their only officiea repair center in the region).
The shop is not able to obtain a battery from Apple either, although the shop says it is clearly a manufactuing issue.
I understand lithium batteries can explode and burn at some point.
A little over a week ago, I took my late-2006 MacBook to an Apple Store because my AppleCare expires in about a week from now, and my MacBook had gray dots on the LCD and the headphone jack was intermittently getting stuck in optical mode. The genius agreed that the headphone jack was looser than normal and my MacBook would need a new logic board, and wrote on the repair authorization to examine the LCD.
Previously, my MacBook has had a fan repair (July of 2007, this inspired me to get the AppleCare), presumably a logic board replacement (May of 2008, stopped booting and headphone jack was stuck in optical mode, no repair listing), and a repair to fix a noisy fan and a top case starting to crack (July of 2009).
I got my MacBook back on Black Friday, and I was very surprised when I saw the repair summary: not only had the LCD and logic board been replaced, but the inverter and "miscellaneous part(s)" with mechanical and/or cosmetic damage had been replaced, as well as the optical cable and Super Drive (these were not previously broken).
Unfortunately, after this massive repair, the two screws nearest the hinge had been overtightened, causing the polycarbonate to warp (I fixed one, but the other screw is too tight), and the display bezel appears to have been damaged when it was removed or replaced. The lower third on the left side is popping off, it comes out slightly near the top, the right side of the lower part of the bezel is bulging outward, and at several locations around the inside, light leaking out from the backlight is visible.
My understanding is that repairs are warrantied for 90 days, but I'm thinking I should call Apple soon and ask them about this because even if the repairs are warrantied for 90 days, I may not be able to get free phone support after the AppleCare expires. The repair sheet said my MacBook passed all of Apple's hardware inspections, but it seems it was not entirely reassembled correctly. Should I just call Apple and send it back for another repair, or do I have other options?
I bought two macbooks back in 2007 (research funding). One went to a colleague, one to me. Beginning to regret which one I chose! It's been a great machine, but i've had nothing but issues with it:1) Bluetooth issues (dropped connections, bluetooth doesn't exist), wake from sleep problems, macbook wouldn't sleep when closed and turned into a furnace. Solution: Logicboard replaced under applecare, problem fixed. For about a month.Decided not to use the brand new bluetooth mouse/keyboard I bought for another 4-5 months due to bluetooth issues
View 3 Replies View RelatedHey guys just got a replacement battery from apple. It came with 35% charge and I am wondering if I am meant to calibrate it? Should I let it run down and then charge up or charge up straightaway?
I am looking for a replacement for my gf's - now dead - laptop (non-Apple). My preference would lean towards the MBP 13" over the 'new' MB, don't particularly like how the plastic unibody turned out and I heard about cracks and the aluminum model being superior. On the other hand, the buyer's guide states that it is due for an update (but no known refresh date yet and immediate replacement is required). However, she is currently used to Windows and is content about it - then again, she doesn't know Macs. Therefore, I am curious about possible alternatives, the laptop does not have to pack a lot of power (she would just use it for the casual things, no game or anything; office, mail, IM's, internet). I want her laptop to be of proper build-quality though and not too heavy (she's a slender girl ). So I was Interested in Lenovo too, but don't know their range of product at all. So, any suggestions? Not looking for hate on wintels here (is this the wrong forum to ask? :P), just some honest advice on good quality laptops that are not overspecced, preferably under the $1,000 mark (I know the 13" MBP surpasses that).
View 13 Replies View RelatedI bought my MBP around a year ago (beginning of April), and after nearly a year of usage, it seems to have grown really strange black markings along the front edge of the laptop. It's way ingrained into the aluminum which means it has to be a sign of corrosion, something I find to be extremely unusual, given the build quality of this beaute (this is my first mac).
I'm not entirely outraged (it's not a shattered screen), but it does get annoying and it is a sign of cosmetic damage that definitely isn't a part of the normal 'wear and tear'.
Would my machine be eligible for a replacement? Mine's the base 2.4/2/250gb model, and I was wondering what they would replace it with.
I was just wondering if any of you have had experience with getting a replacement from Apple.
I have a few questions about it.
I'm pretty sure I'm eligible for a replacement, since my Unibody Macbook Pro has had multiple issues and has had the logic board replaced a couple of time.
All within the same year. I do have AppleCare on it, and I'm going to request a replacement from them since going back and fourth and having nothing get fixed is not productive.
So, my questions are.
1.) Is it better to talk to them over the phone? That way I would be able to get to a higher up directly, right? Opposed to the AppleStore.
2.) Since the update is coming shortly, apparently maybe. Would apple replace/upgrade my laptop to one of the newer ones? I assume that would depend on how long they've been out, if yes.
And if so, how long after release would I need to wait to receive one of those?
3.) When doing a replacement, do they replace only the laptop itself? Or would I give them everything of mine (old box, cords, etc.) and they just give me a brand new boxed one and that's it?
I'm getting a 2.4ghz 2010 13" Macbook Pro soon and I want to upgrade the hard drive myself. Here are 3 questions for you:
1) Whats the best 750gb option at $150 or less? Newegg has this one for $109 [URL] Is it good?
2) I use logic 9 and garageband to record audio. Is the 5400rpm not good enough? If so, are there good 7200rpm 750gig drives out there for my macbook?
3) Are there any reasonably priced 1TB drive options out there?
