OS X Mavericks :: Why Does Apple Mail Put Good Messages In Junk Folder
Sep 10, 2014
It seems every day Apple Mail puts a couple good messages in the junk folder. Unfortunately, it doesn't mark them as junk, so I am unable to mark them as not junk. I reset the junk mail preferences, so it does not "trust junk mail headers in messages," and I removed the envelope indices as discussed here: Junk Mail eating non-junk mail but neither worked, ad good messages are still going to the junk folder.
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Sep 1, 2014
I've been using Apple Mail (version 7.3 (1878.6)) on my MacBook Pro 13" (9,2) (MacOS 10.9.4) for years to integrate my GMail, university, and other e-mail accounts in the imap mode. Since some weeks, Mail is behaving odd: some messages are sent automatically to the archive folder. That's quite annoying, as I have to move them manually back to the inbox folder, and sometimes I mess some messages. I did not change any config in Apple Mail or my e-mails servers.
Info:
MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.3)
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Sep 9, 2014
I've got external spam filter, and I've turned off junk filtering in apple mail.Â
But every so often, Mail categorizes messages as junk. It might be new since 10.9.4.
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iMac, OS X Mavericks (10.9.4)
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Aug 24, 2014
We've noticed that we no longer have Junk or Trash mailboxes located in the sidebar. How do we get these to show up in Mail - and will the messages still be there?Â
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Apr 30, 2012
I want mail to filter junk (including previous emails) and automatically place it in the junk folder. Currently, all it is doing is marking mail as junk within the inbox, and no junk emails are showing up in the junk folder. I tried unchecking and rechecking filtering for junk, resetting (in preferences), and re-downloading all emails. I have the box marked for move it to junk box, but the emails only show up as spam w/i the inbox.
Info:
mail, Mac OS X (10.7.3), mail 5.2
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Jun 27, 2014
The Mail feature on my MacBookPro is not saving all the messages from my inbox. It did at first, a year ago, but in recent months I notice that some messasges are omitted. They are not spam; they include messages from someone in my Contacts list, as well as other legitimate organizations, etc. I tried to see if they were "combined" into some other related message, but saw no evidence of this, unless there is some hidden indicator.
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Aug 24, 2014
I live and die by my mailbox, I'd been using MS Outlook but it was fraught with too many bugs. A few months ago I decided to switch to Apple Mail as a lesser of two evils. I saw the demo for Apple Mail on Yosemite and it looks like a very robust program. However for now, I still find Apple Mail limiting especially with Exchange services.. but I digress.Â
I archive all my mail and rely heavily on the "search" feature. I recently started to notice messages I was searching for were missing. Initially I wrote this off to user error, however today I looked in my Sent folder and my Archive folder to find that there was only 30 days worth of mail?! I began to panic as I logged into my Office 365 webmail, but found relief in that all my messages were still there. The issue seems to be that Apple Mail is not keeping or displaying messages older then roughly 30 days. I've been using Apple mail for almost three months, so these messages should be there. Â
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Sep 23, 2007
Is there any way to get unread messages that have been auto-moved into the Junk folder to be counted in the Dock icon unread count? I keep Mail hidden and like to see just from the Dock when I get mail, and sometimes "junk" mail can be real mail from a new sender, a company, etc. I've tried the neat little menu extra Manila Mail, but it doesn't work there either (I'm guessing it just gets the unread count from the same place that Mail's Dock icon does).
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May 13, 2009
I have an iMac and a MacBook Pro. Mail is configured exactly the same on both. Specifically:
1) Under Preferences->Junk->Exempt: the "Sender of message is in my Address Book" is checked.
2) There are no Rules other than the default.
Junk filtering works well on the MacBook Pro (a newer install that has been "learning" for a month or two. The iMac on the other hand insists on moving messages from known senders to the Junk folder. By known sender, I mean addresses that are in my address book. The iMac is 2 years old so I'm assuming it has "learned" much more about junk mail than the MacBook. I'd be willing to reset the junk history on the iMac. Both systems are running up-to-date Leopard.
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Jun 4, 2014
Have been having this problem ever since installing Mavericks. AppleCare keeps telling me they will tell me how to stop this and have my new messages at the top again, but still haven't told me. Every day I have to re-set this because it reverts back.Â
Having many other AppleMail problems: For one thing, am not receiving some important emails which do show up in Web Mail.
Info:
iMac, Mac OS 9.2.x, Comcast broadband, TM, HP printer
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Mar 22, 2012
In my "Junk folder" emails are being caught. Some are a darker brown color and have a box to unmark as junk. Others are a lighter brown and have no such "unmark" option. Some of these that I believe are being identified as "spam" are in fact not spam. How do I change the color of them in the inbox from light brown to black?
Info:
MacBook Pro, Mac OS X (10.7.2)
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Jun 3, 2014
My Apple Mail is showing 100 million incoming messages and climbing at a rate of about 20k per second. Where are all these going and how do I get this to stop?
Info:
Mac Pro (Early 2008), OS X Mavericks (10.9.3)
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Nov 8, 2010
Mac OS X Mail: Snow Leopard
Mail 4.3
I cannot access my junk mail folder. Its locked or somehting - yet i see some unread messages there - it wont open or let me access to it.
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Apr 25, 2012
Apple Mail has a preference to 'Trust junk mail headers in messages' but I can not find a list of what those headers are.By trial and error I've learned the "X-Spam-Flag: YES" will work (exactly that, no extra info), but I'd like to know what other options there are... particularly if I can send a score/rating back and have it look at that.But I can't find a list of supported headers.The Internet is full of "common spam headers" and yet none of them actually seem to work and lots of people who can't get it working with spamassassin which is incredibly common.
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Apr 2, 2012
I used to enjoy being able to look at the To field in mail - It was handy to quickly go through my spam folder. If things weren't To me they were junk. How can I display the To in mail, specifically in the Junk folder?
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Aug 30, 2014
Mail identifies some good mail as junk and treats it as such. How can I tell it that it is not junk so that future mail from that sender goes to my In box.Â
Info:
OS X Mavericks (10.9.3), 250G, 500G, 1T Ext HDs; CS 5
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Jun 24, 2014
I delete messages from the Junk Mail box, and after about 10 minutes it's back.
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Sep 2, 2014
When I activate the Perform Custom Actions feature in Mail > Preference >Junk Mail, why does the menu command for Erase Junk Mail immediately become gray? All I want to do is change the color that gets assigned to Junk Mail messages.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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May 21, 2012
On a fairly regular basis I finde non-junk emails in my junk folder. In other words mails that are black and not brown and from people that I would like mails from. As they are black I do not have the option of marking them non-junk. Â
- there are some settings under Junk Mail - advanced, not to put mails from previous recipients in the junk folder. But it keeps doing it. Â
- also, the mails in question are not necessarily from one company, from hotmail, Gmail, etc., It can be from anyoneÂ
- I have 9 different email accounts and the junk folder in question is the one under "Mailboxes". Not the junk folder under the iCloud accountÂ
- there is no "system" in regards to which of my account the mail is sent to, which makes me believe that this is not an iCloud issue. It can happen with mails sent to my work mail and also with mails sent to my iCloud mailÂ
- the funny thing is that when it happens to an email sent to my iCloud mail address, then it does not go into the "online" junk folder under iCloud, but into the junk folder on my mac. Â
On some occassion I have tried to add the sender to my address book, but that doesnt guarantee that it does not happen again.Â
Info:
MacBook Pro, Mac OS X (10.7.4)
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Nov 14, 2009
I have a Mac OS X 10.6.1 I have been having trouble with my MAC Junk mailbox. For a while it worked very well and I was able to review junk mail. All of a sudden, I am receiving no junk entries in my junk mail box. Preferences: Enable junk mail filtering, When junk arrives, move it to the junk mailbox, sender of message is in my my address book, sender of message is in my previous recipients, filter junk mail before applying my rules. What must I do to SEE received junk mail back in my junk mailbox?
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Mar 5, 2012
junk mail has been showing up in my mail box and not going to junk mail folder.Also some mail from known senders has been appearing in Junk Mail folder.I think that I have Preferences set up properly.
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iMac, Mac OS X (10.5.8)
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Jun 6, 2014
How do I set up a mail server and SMTP server to send messages to other mail servers at mavericks
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Mac mini, OS X Mavericks (10.9.3)
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Jun 3, 2012
I have several email accounts that come to my mac.  When junk appears I hit the junk button.  Does it take awhile to train the junk or is there a way to set up mail so that it automatically goes to junk and does not appear at all in my inbox?Â
Info:
MacBook Pro, Mac OS X (10.5.8)
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Sep 3, 2014
I want to set up messages, but when I go to the prefs, the AppleID is wrong. So, I tried clicking on:
Manage Apple ID & it takes me to page in Spanish!!
I tried looking for the information via the question, How to change Apple ID in Messages, but found nothing.
Oddly, my Apple ID is correct for Support Communities, just not correct for Messages account.
Info:
iMac, OS X Mavericks (10.9.4), HK Sound Sticks + iSub
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Sep 3, 2014
I want to set up messages, but when I go to the prefs, the AppleID is wrong. So, I tried clicking on:
Manage Apple ID & it takes to page in Spanish!!
I tried looking for the information via the question, How to change Apple ID in Messages, but found nothing.
Oddly, my Apple ID is correct for Support Communities, just not correct for Messages account.
Info:
iMac, OS X Mavericks (10.9), HK Sound Sticks + iSub
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May 29, 2012
I have a folder under my Gmail account marked "All Mail" which currently has over 10,000 messages that I would like to delete. I am using the Apple email program. I am able to delete them only to have them return when I reboot my computer. I am concerned that these ever growing messsages will slow down my computer. I have worked with my internet provider, Apple tech, and gmail and no one seems to have an answer. They do not show up with I access my gmail account through the web.Â
Info:
iMac, Mac OS X (10.7.4)
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Dec 2, 2014
Where are the pop mail messages stored now in Yosemite, can't seam to find the correct folder in the Library
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Sep 2, 2014
My browser is getting locked by something called applesecurityalert and it gives me a phone number to call.
Info:
Mac mini, OS X Mavericks (10.9.4)
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Dec 6, 2014
It started occurring yesterday. I hear the notification sound but don't see the new messages in any of Mail folders. Sometimes my SpamSieve app shows a figure of messages of unknown nature, sometimes not, but nevertheless I hear the sound but don't get new messages. In Mail Preferences when moving the pointer over check-box with smith like "Enable the sound for other actions" (or whatever it sounds) a yellow commentary box briefly popped up which said that the chosen notification sound could alert about some other actions like sending a message, when neither message is received (?!!!), or there some error occurred during receiving or sort of. Is it possible to know specifically what messages couldn't make their way to my Mailbox (through Console app maybe?)?
Info:
OS X Mavericks (10.9.5), MacBook Pro 15.4 " mid-2012
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Sep 2, 2014
Using certificates from ORC in Mavericks or iOS 7, I cannot read my sent messages. In previous versions of Mail, a copy was saved encrypted with my private key as well as the recipient's public, so that I could view and search older sent messages. After updating to some newer certificates, this feature seems to no longer work. Â
Recipients have no trouble reading the message, and as a workaround, I can BCC a copy to myself at a different account (which uses different S/MIME encryption and identity certificates from the sending account).Â
I have tried removing the older certificates and verifying the certificate preferences in the Keychain, all to no avail...
Info:
MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9)
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