OS X Mavericks :: Erase Junk Mail Not Selectable
Sep 2, 2014
When I activate the Perform Custom Actions feature in Mail > Preference >Junk Mail, why does the menu command for Erase Junk Mail immediately become gray? All I want to do is change the color that gets assigned to Junk Mail messages.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Dec 2, 2014
Even though my Junk mailbox is full the Mailbox-> "Erase Junk Mail" menu is dimmed. Tried Mailbox Rebuild menu with no luck.
Info:
MacBook Air, OS X Yosemite (10.10.1)
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Aug 30, 2014
Mail identifies some good mail as junk and treats it as such. How can I tell it that it is not junk so that future mail from that sender goes to my In box.
Info:
OS X Mavericks (10.9.3), 250G, 500G, 1T Ext HDs; CS 5
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Jun 24, 2014
I delete messages from the Junk Mail box, and after about 10 minutes it's back.
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Sep 9, 2014
I've got external spam filter, and I've turned off junk filtering in apple mail.
But every so often, Mail categorizes messages as junk. It might be new since 10.9.4.
Info:
iMac, OS X Mavericks (10.9.4)
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Aug 24, 2014
We've noticed that we no longer have Junk or Trash mailboxes located in the sidebar. How do we get these to show up in Mail - and will the messages still be there?
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Sep 10, 2014
It seems every day Apple Mail puts a couple good messages in the junk folder. Unfortunately, it doesn't mark them as junk, so I am unable to mark them as not junk. I reset the junk mail preferences, so it does not "trust junk mail headers in messages," and I removed the envelope indices as discussed here: Junk Mail eating non-junk mail but neither worked, ad good messages are still going to the junk folder.
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Nov 14, 2009
I have a Mac OS X 10.6.1 I have been having trouble with my MAC Junk mailbox. For a while it worked very well and I was able to review junk mail. All of a sudden, I am receiving no junk entries in my junk mail box. Preferences: Enable junk mail filtering, When junk arrives, move it to the junk mailbox, sender of message is in my my address book, sender of message is in my previous recipients, filter junk mail before applying my rules. What must I do to SEE received junk mail back in my junk mailbox?
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Mar 5, 2012
junk mail has been showing up in my mail box and not going to junk mail folder.Also some mail from known senders has been appearing in Junk Mail folder.I think that I have Preferences set up properly.
Info:
iMac, Mac OS X (10.5.8)
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Apr 30, 2012
I want mail to filter junk (including previous emails) and automatically place it in the junk folder. Currently, all it is doing is marking mail as junk within the inbox, and no junk emails are showing up in the junk folder. I tried unchecking and rechecking filtering for junk, resetting (in preferences), and re-downloading all emails. I have the box marked for move it to junk box, but the emails only show up as spam w/i the inbox.
Info:
mail, Mac OS X (10.7.3), mail 5.2
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Jun 3, 2012
I have several email accounts that come to my mac. When junk appears I hit the junk button. Does it take awhile to train the junk or is there a way to set up mail so that it automatically goes to junk and does not appear at all in my inbox?
Info:
MacBook Pro, Mac OS X (10.5.8)
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Oct 15, 2010
I want to mark an item in junk mail as non-junk. I can't click the non-junk button because it isn't there. In other words, the button at the top of the junk mail list stays as "Junk". Trying Messages>Mark doesn't work either: there is no choice for "not junk", the only choice is "Junk". How can I fix this?
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Apr 25, 2012
Apple Mail has a preference to 'Trust junk mail headers in messages' but I can not find a list of what those headers are.By trial and error I've learned the "X-Spam-Flag: YES" will work (exactly that, no extra info), but I'd like to know what other options there are... particularly if I can send a score/rating back and have it look at that.But I can't find a list of supported headers.The Internet is full of "common spam headers" and yet none of them actually seem to work and lots of people who can't get it working with spamassassin which is incredibly common.
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Mar 28, 2012
This week my Mail sound started going off for all types, incessantly, including receipt of the much Junk filtered out of the Inbox into Junk. Formerly I received alert sounds only for new Inbox mail. I have unchecked the "Play sounds for other actions" in Mail Preferences which does no good.
Info:
iMac, Mac OS X (10.6.5), OSX10.6.7
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Jul 1, 2009
how can i have a folder or section in the sidebar in the Mail App for Junk ? That i receive to my Gmail account.
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Nov 8, 2010
Mac OS X Mail: Snow Leopard
Mail 4.3
I cannot access my junk mail folder. Its locked or somehting - yet i see some unread messages there - it wont open or let me access to it.
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Jun 21, 2012
How best to screen junk mail in the mail application?
Info:
MacBook Pro, Mac OS X (10.7.4), Mail Application
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Oct 10, 2009
Is there a way, that the trash bin and the junk mail bin in mail.app indicates "empty" and "full" by it's icons similar to the desktop trash bin ?
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Apr 13, 2012
I'm a bit concerned that I'm missing e-mails as sometimes it said it is downloading 6 messages for example and only 3 seem to appear.I don't have a junk e-mail folder to check. I have bulk e-mail which are kind of junk, but do any go anywhere else? Someone said on another discussion go to mail - preferences - enable junk mail filtering.This says that I have junk mail filtering. But when I tried to tick it to move to a junk mail folder it said 'Depending on how you have set your Mailbox Behaviors preferences in the Accounts pane of Mail Preferences, messages in the Junk mailbox might be deleted automatically.' When I look at this option the 'store junk mail on the server' option is unchecked. Does this mean that some messages are being deleted and not stored. I do get some messages which mail tells me it has designated as junk and asks me to confirm.
Info:
MacBook Pro
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Dec 8, 2014
I have 2 email accounts setup in Mail - 1 is an iCloud email and the other is a Gmail account. All the email for the Gmail account ends up in Junk on a daily basis. How can I get Mail to not do this? The email isn't marked as Junk by mail but simply ends up in there.
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Sep 6, 2014
I downloaded Mackeeper and it told me junk was slowing down my Mac but after it asked for $88 i quickly uninstalled it. Im worried it left a virus that slowed down my Macbook Pro. Even tho everyone says Macs don't need antivirus ware, is there something i can run to make sure there isn't anything harmful leftover? Also what is safe to use to clear out junk to improve how my Mac runs?
Info:
MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.4)
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Jun 5, 2014
Since using Maverick, my apple mail is showing all my client folders (mailboxes under my email address) in junk as well (that's 62 folders in two locations). This problem is only appearing on my computer, junk is empty on my iphone? Clients are having mail bounce back to them when they send me an attachment. My trash is empty and my inbox only has a few emails in it.
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Mar 22, 2009
I have three accounts setup in Mail, and for some reason one of the accounts, the one that I need the most, is getting hundreds of junk emails daily, I tried to set some advanced settings in junk mail filtering but nothing works. One funny thing is that most of the junk mail I get is not even addressed to a name on my account, just a random name@myserver.com, there has to be a way to filter anything not addressed directly to me out, or a way to stop this period.
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Mar 20, 2012
made sure the contact was in the address book, tried turning the junk filter on/off, and resetting.
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Nov 30, 2010
I checked my junk folder (said I had one junk item). I checked it as non junk. After looking at it, I erased it. When I went back to my inbox everything was gone. It didn't go to the trash. I checked the trash, the deleted emails are still there. How can I recover my inbox emails?
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Sep 23, 2007
Is there any way to get unread messages that have been auto-moved into the Junk folder to be counted in the Dock icon unread count? I keep Mail hidden and like to see just from the Dock when I get mail, and sometimes "junk" mail can be real mail from a new sender, a company, etc. I've tried the neat little menu extra Manila Mail, but it doesn't work there either (I'm guessing it just gets the unread count from the same place that Mail's Dock icon does).
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Apr 28, 2008
All of a sudden, mail.app no longer applies the Junk mail rules. Although the messages are identified as junk, they are no longer moved to the Junk folder on my iMAP server.
I'm running Leopard 10.5.2 My settings are in the attached screenshot.
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May 13, 2009
I have an iMac and a MacBook Pro. Mail is configured exactly the same on both. Specifically:
1) Under Preferences->Junk->Exempt: the "Sender of message is in my Address Book" is checked.
2) There are no Rules other than the default.
Junk filtering works well on the MacBook Pro (a newer install that has been "learning" for a month or two. The iMac on the other hand insists on moving messages from known senders to the Junk folder. By known sender, I mean addresses that are in my address book. The iMac is 2 years old so I'm assuming it has "learned" much more about junk mail than the MacBook. I'd be willing to reset the junk history on the iMac. Both systems are running up-to-date Leopard.
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Apr 17, 2012
is there a way to filter the junk mail i receive
Info:MacBookPro, Mac OS X (10.6.8)
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Jun 25, 2012
On Mail , If I mark an email as a Junk mail , can it protect from unwanted actions from att' / ?
Info:
iMac, Mac OS X (10.7.3)
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