OS X Mavericks :: Why Does Apple Mail Not Save Some Messages
Jun 27, 2014
The Mail feature on my MacBookPro is not saving all the messages from my inbox. It did at first, a year ago, but in recent months I notice that some messasges are omitted. They are not spam; they include messages from someone in my Contacts list, as well as other legitimate organizations, etc. I tried to see if they were "combined" into some other related message, but saw no evidence of this, unless there is some hidden indicator.
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Sep 7, 2014
My mail program seems to be slow. I'm not sure why. I get the spinning ball frequently. I need to save mail messages sometimes for a few years and there are hundreds of emails. Is it better to save them on my computer than my mail program? I may need to retrieve them at some other time so they need to be readable. Is that possible?
I'm using OS X 10.9.4. I have a 3.06 GHz processor and 12 GB of memory.
Info:
iMac, OS X Mavericks (10.9.4)
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Sep 11, 2014
When I am copying a signature I create in a mail into the Signatures database, It doesn't seem to save as it was built...sometimes it removes/adds carriage returns. Other times it won't copy the graphics with the text. Is there a way to make sure it stays as I create or edit it?
Info:
MacBook Air, OS X Mavericks (10.9.4)
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Aug 24, 2014
I live and die by my mailbox, I'd been using MS Outlook but it was fraught with too many bugs. A few months ago I decided to switch to Apple Mail as a lesser of two evils. I saw the demo for Apple Mail on Yosemite and it looks like a very robust program. However for now, I still find Apple Mail limiting especially with Exchange services.. but I digress.
I archive all my mail and rely heavily on the "search" feature. I recently started to notice messages I was searching for were missing. Initially I wrote this off to user error, however today I looked in my Sent folder and my Archive folder to find that there was only 30 days worth of mail?! I began to panic as I logged into my Office 365 webmail, but found relief in that all my messages were still there. The issue seems to be that Apple Mail is not keeping or displaying messages older then roughly 30 days. I've been using Apple mail for almost three months, so these messages should be there.
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Sep 10, 2014
It seems every day Apple Mail puts a couple good messages in the junk folder. Unfortunately, it doesn't mark them as junk, so I am unable to mark them as not junk. I reset the junk mail preferences, so it does not "trust junk mail headers in messages," and I removed the envelope indices as discussed here: Junk Mail eating non-junk mail but neither worked, ad good messages are still going to the junk folder.
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Jun 4, 2014
Have been having this problem ever since installing Mavericks. AppleCare keeps telling me they will tell me how to stop this and have my new messages at the top again, but still haven't told me. Every day I have to re-set this because it reverts back.
Having many other AppleMail problems: For one thing, am not receiving some important emails which do show up in Web Mail.
Info:
iMac, Mac OS 9.2.x, Comcast broadband, TM, HP printer
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Sep 1, 2014
I've been using Apple Mail (version 7.3 (1878.6)) on my MacBook Pro 13" (9,2) (MacOS 10.9.4) for years to integrate my GMail, university, and other e-mail accounts in the imap mode. Since some weeks, Mail is behaving odd: some messages are sent automatically to the archive folder. That's quite annoying, as I have to move them manually back to the inbox folder, and sometimes I mess some messages. I did not change any config in Apple Mail or my e-mails servers.
Info:
MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.3)
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Jun 3, 2014
My Apple Mail is showing 100 million incoming messages and climbing at a rate of about 20k per second. Where are all these going and how do I get this to stop?
Info:
Mac Pro (Early 2008), OS X Mavericks (10.9.3)
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Apr 13, 2009
A number of times recently when I have opened Mail.app I get a message that says something like identity certificate of smtp.me.com cannot be validated. And I clicked continue anyway.
Anyhow, over the next day since opening it I created about 10 drafts and was working on them, and didn't particularly notice I wasn't receiving mail. I didn't notice anything was wrong until I finished one of the drafts this morning and sent it. It never sent. The window dissapeared but the message didn't appear in drafts or sent. So I took a look at the Activity window and saw about 15 things it was trying to do and not finishing any of them. I went through all my other drafts and tried saving them manually and they wouldn't save. They kept showing the darkened red close button to show thye hadn't been saved.
I went back to Activity and tried hitting the stop sign next to each process, but after doing that I still couldn't save the messages. I guess this was stupid and I wasn't thinking but I thought quitting and reopening might help. So I quit mail and it wouldn't let me quit (quit was grayed out), so I force quit. I reopened mail and that's when I realized something had been wrong since yesterday when I got that security message. I suddenly got 10 e-mails that apparently had been sent to me since yesterday.
I looked in my sent and drafts folders and the message I had sent is nowhere. The messages I had created since the security message yesterday are non-existent. And the messages I had edited since the security message have none of the additions I made to them. I went to mobileme support this morning and I was upset at how clueless the person was. He told me he thought my operating system was corrupted. It was a painful exchange. I called AppleCare and they didn't know what to tell me either and it was awkward. I have my MobileMe setting set to save all my mail on the server but is there a chance it could have saved a localized cached version of these message somewhere? I already looked under Library-->Mail, but it just reflects what's in my inbox.
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Oct 20, 2009
I find this maddening and have searched high and low for help, so hopefully you've got an answer.
In my Mail.app I have two accounts, one for personal email and one for work email. I also have a local mailbox titled "Submitted Forms." I receive forms from coworkers as PDFs in my work email account. I have a Mail rule established so that any email coming into my work email account meeting certain criteria (having an attached form, specified by name) is moved to the local mailbox "Submitted Forms." That all works fine. What I am trying to achieve, ideally using an applescript run by the rule, is to have any message that gets moved into that mailbox save its attachment to the desktop (or other destination folder). I have tried over a dozen similar-but-different example applescripts I've found online that claim to do this, but none seem to work. I've also tried tweeking each one with my limited knowledge of applescript to no avail. It really cannot be that hard for the computer to say "hey, there's a new message in that folder, I'll save its PDF to my desktop." Can it?
This is the basics of my goal. Ideally, the applescript/rule/computer would add the Received Date to the attachment name and would know whether it had already saved a given email's attachment(s), so as to reduce overwriting, possibly through read-status or flagging.
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Jun 7, 2012
When I am not connected to the web if I am composing a message and hit send button Mail does not save the message, and just tells me that It could not be sent and discards it.
Info:MacBookPro, Mac OS X (10.7.4)
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Jun 6, 2014
How do I set up a mail server and SMTP server to send messages to other mail servers at mavericks
Info:
Mac mini, OS X Mavericks (10.9.3)
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Sep 3, 2014
I want to set up messages, but when I go to the prefs, the AppleID is wrong. So, I tried clicking on:
Manage Apple ID & it takes me to page in Spanish!!
I tried looking for the information via the question, How to change Apple ID in Messages, but found nothing.
Oddly, my Apple ID is correct for Support Communities, just not correct for Messages account.
Info:
iMac, OS X Mavericks (10.9.4), HK Sound Sticks + iSub
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Sep 3, 2014
I want to set up messages, but when I go to the prefs, the AppleID is wrong. So, I tried clicking on:
Manage Apple ID & it takes to page in Spanish!!
I tried looking for the information via the question, How to change Apple ID in Messages, but found nothing.
Oddly, my Apple ID is correct for Support Communities, just not correct for Messages account.
Info:
iMac, OS X Mavericks (10.9), HK Sound Sticks + iSub
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Sep 2, 2014
My browser is getting locked by something called applesecurityalert and it gives me a phone number to call.
Info:
Mac mini, OS X Mavericks (10.9.4)
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Dec 6, 2014
It started occurring yesterday. I hear the notification sound but don't see the new messages in any of Mail folders. Sometimes my SpamSieve app shows a figure of messages of unknown nature, sometimes not, but nevertheless I hear the sound but don't get new messages. In Mail Preferences when moving the pointer over check-box with smith like "Enable the sound for other actions" (or whatever it sounds) a yellow commentary box briefly popped up which said that the chosen notification sound could alert about some other actions like sending a message, when neither message is received (?!!!), or there some error occurred during receiving or sort of. Is it possible to know specifically what messages couldn't make their way to my Mailbox (through Console app maybe?)?
Info:
OS X Mavericks (10.9.5), MacBook Pro 15.4 " mid-2012
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Sep 2, 2014
Using certificates from ORC in Mavericks or iOS 7, I cannot read my sent messages. In previous versions of Mail, a copy was saved encrypted with my private key as well as the recipient's public, so that I could view and search older sent messages. After updating to some newer certificates, this feature seems to no longer work.
Recipients have no trouble reading the message, and as a workaround, I can BCC a copy to myself at a different account (which uses different S/MIME encryption and identity certificates from the sending account).
I have tried removing the older certificates and verifying the certificate preferences in the Keychain, all to no avail...
Info:
MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9)
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Jul 1, 2014
In Mavericks when I get mail from the same email address it groups it all under one option so I sometimes miss the mail. How can I get it so that each message is individual and not grouped into a folder under one email address?
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Sep 12, 2014
This is on a MacBook Air (mid-2011) using OS 10.9.4 and for the past 6 days the Mail program has stopped fetching new mail. The messages come thru on my phone but I have to restart the computer, check the connection doctor, restart a few more times & then finally the mail will start coming through again on the computer. The log is consistently showing these errors:
1 +[MFLibrary addMessages:withMailbox:fetchBodies:oldMessagesByNewMessage:error:] + 37 (Mail) [0x7fff8cad7fb9]
1 +[MFLibrary addMessages:withMailbox:fetchBodies:isInitialImport:oldMessagesByNewMessage:err or:] + 82 (Mail) [0x7fff8cad7f8e]
[Code] ....
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Sep 22, 2009
I want to set up an account in Apple Mail that only is used for sending out messages (SMTP). The mailbox exists, but I want it POP-ed by another method.I figured out how to suppress fetching email automatically (Preferences > Accounts > Advanced), but that still fetches whenever I click the "Get Mail" button.Can I configure a mailbox that's simply unable to check mail, but can send it?
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Nov 28, 2009
my Mail does not want to send any messages, it can however receive messages
1. making sure that the outgoing mail server are using default ports(25,465,587)
2. clicking mailbox -> synchronize all accounts
3. clicking mailbox -> take all accounts offline, then mailbox -> take all accounts online
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Jun 1, 2014
I recently changed the primary email associated with my Apple ID and then reset all my devices to reflect this change by signing out and reauthenticating for iCloud and iTunes/App store. The problem is that no matter what I do, nothing seems to get my messages syncing from my mobile devices to my MBP. I've chekd to ensure the accounts are showing up and active on my iPhone and on my MBP based on the instructions and suggestions found. The most frustrating part is that the preferences in the Messages.app are greyed out along with the accounts so I cannot access them to configure.
My last ditch effort was deleting the plist files associated with Messages.app, but this also did not work.
Info:
MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9.3)
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Dec 10, 2014
My set up is that I use Mail with 5 separate accounts, downloading all messages using POP. I keep ALL my mail (even the trash) so that I have a permanent record of all conversations, going back more than 10 years - this is about 250,000 emails in around 250 subfolders. I'm running the latest version of Mavericks on a 2010 MBP. I have no intention of moving to IMAP - I need to keep a local archive of all my mail.
A few months ago I was having problems with Mail being very slow to load and search emails. I decided to rebuild the mailboxes, but afterwards discovered that thousands of messages in the inbox of one of my accounts (and some of the sub-folders) had disappeared. Once I realised I tried to go back to a recent Time Machine back up, but, for whatever reason, that part of the back up hadn't worked properly and I was unable to recover the previous status. I left it while I decided what to do, and had time to deal with it...
The last 2 years worth of emails on that account were still archived on gmail, so last week I decided to try redownloading the whole lot (something like 72,000 messages), and then planned to use one of the scripts I was aware of to remove the duplicates to the trash, and then remove any duplicates in the trash forever. That ought to mean I at least had an archive of the last two years of missing messages, even if I had no record of which ones had been flagged or replied to, etc.
The downloading took about 24 hours to complete, and I now have almost 70,000 messages in the inbox of that account. I also rebuilt all the folders again, which doesn't seem to have resulted in any further loss of messages as far as I can tell. However, I hadn't figured on two things:
1. Mail 'hides' duplicate messages, meaning that all of the messages I've downloaded are showing as unread, and I can't differentiate the ones I already had in my Inbox, and the new downloads. When I click on those apparently unread messages I can see if they have been replied to or forwarded, etc, but there's no obvious way for me to remove the ones I have already dealt with to the trash, without going through them all manually, which is clearly impossible.
2. The scripts I'd found for removing duplicates don't work. Andreas Amann's Remove Duplicates script doesn't work under Mavericks, and he has abandoned the project. I've also tried the remove-duplicate-messages.scpt [URL] ...., and while it *sometimes* works on individual subfolders on my Mac (but as far as I can tell removes the duplicate in that folder, rather than the newly downloaded version), mostly it doesn't work at all - it creates a 'Remove Duplicate Messages' folder on my desktop, a log inside it and a folder for removed messages, but nothing appears in the duplicates folder.
So, I'm left in a position where I have 70,000 apparently unread messages in my Inbox, a massively bloated Mail library (which has pretty much doubled in size, because of the 'hidden' messages), a slow and unresponsive Mail program. I've come to the conclusion that there must be some corrupted email somewhere, which probably caused the original email haemorrhage, and may still be causing the inability to remove duplicates. Mail is so slow as to be almost unuseable.
I figure I have a number of options:
1. I could live with the situation and just archive most of the Mail in my inbox, with the side effect that there will be a bunch of messages I have never replied to that are missed.
2. I could abandon the last week's efforts and revert to the version of Mail I was using a week ago, and then redownload the recent emails from my various accounts. That would still leave me without those thousands of emails I lost on my local machine.
3. I could find another way to deal with this. Can I get the remove duplicates script working? Should I revert to the version of Mail from a week ago, download ALL the messages again, but do it in a way that allows me to find the duplicates and remove them? Should I move to another email program altogether (which would presumably be massively disruptive to my work!)
Info:
MacBook Pro, OS X Mavericks (10.9.5)
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Aug 28, 2014
I have just upgraded my MacBook Air to OS X Mavericks. When I try and import messages into the new version of Mail for the first time the importation freezes at 349 messages (out of 10,000). The point where it freezes is always the same being "recovered messages" in one of my email accounts.
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Jun 17, 2014
Since the last OS update Mail does not like to preview. When I get new mail or scroll through recent messages the preview pane show "Loading.." or just dark gray (no content). If I double click and open the message in a window I get the same result.
Tried Genius Bar. They deleted a plist file and it work for a few minutes. Tried to Rebuild.
Info:
MacBook, OS X Mavericks (10.9.3)
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Sep 9, 2014
my mail won't open messages and freeze...
Info:
MacBook Air, OS X Mavericks (10.9.2)
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Jun 30, 2014
Went to set up a rule for a particular address as 'Any Recipient' but this does not work if the sent mail had me in the BCC list. How do I filter on this?
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Sep 11, 2014
Just updated to Maverick and some email content is viewable (with or without attachments) while others are not. Very frustrating.
Info:
Mac Mail, OS X Mavericks (10.9.4)
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Jun 28, 2014
I'm not very fond of using the integrated mail app in mavericks. However I love how I am able to compose a message simply by clicking someones email on a website. But my question is, how can I turn off incoming messages from being stored in my mailbox? I would like the app to function where there are no incoming messages or junk in the mail app. The version is a 7.3 and my mac is running on mavericks 10.9.3
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Nov 17, 2008
I have an email account at my school that I access via IMAP with Apple Mail. Now my school email has a quota, so I have to delete my messages periodically. After using gmail so much, I'm used to not deleting messages. I want to be able to delete the messages on the server and store them on my computer, in effect locally archiving the messages.
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