Applications :: Mail Junk Messages From Known Senders
May 13, 2009
I have an iMac and a MacBook Pro. Mail is configured exactly the same on both. Specifically:
1) Under Preferences->Junk->Exempt: the "Sender of message is in my Address Book" is checked.
2) There are no Rules other than the default.
Junk filtering works well on the MacBook Pro (a newer install that has been "learning" for a month or two. The iMac on the other hand insists on moving messages from known senders to the Junk folder. By known sender, I mean addresses that are in my address book. The iMac is 2 years old so I'm assuming it has "learned" much more about junk mail than the MacBook. I'd be willing to reset the junk history on the iMac. Both systems are running up-to-date Leopard.
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Sep 23, 2007
Is there any way to get unread messages that have been auto-moved into the Junk folder to be counted in the Dock icon unread count? I keep Mail hidden and like to see just from the Dock when I get mail, and sometimes "junk" mail can be real mail from a new sender, a company, etc. I've tried the neat little menu extra Manila Mail, but it doesn't work there either (I'm guessing it just gets the unread count from the same place that Mail's Dock icon does).
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Mar 22, 2012
In my "Junk folder" emails are being caught. Some are a darker brown color and have a box to unmark as junk. Others are a lighter brown and have no such "unmark" option. Some of these that I believe are being identified as "spam" are in fact not spam. How do I change the color of them in the inbox from light brown to black?
Info:
MacBook Pro, Mac OS X (10.7.2)
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Sep 10, 2014
It seems every day Apple Mail puts a couple good messages in the junk folder. Unfortunately, it doesn't mark them as junk, so I am unable to mark them as not junk. I reset the junk mail preferences, so it does not "trust junk mail headers in messages," and I removed the envelope indices as discussed here: Junk Mail eating non-junk mail but neither worked, ad good messages are still going to the junk folder.
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Sep 9, 2014
I've got external spam filter, and I've turned off junk filtering in apple mail.Â
But every so often, Mail categorizes messages as junk. It might be new since 10.9.4.
Info:
iMac, OS X Mavericks (10.9.4)
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Jun 23, 2014
I've HAD IT with SPAM. My mailbox constantly fills with SPAM—I've had to install filtering software to even be able to see legit messages. My Vonage line receives 20 times the number of robotic SPAM calls than legit calls. And NOW I've started getting SPAM messages on the Messages app.Â
I had thought there was a way to tell Messages not to allow folks who aren't in my address book to send me messages, but I don't find any such option in preferences. Is there such an option? Even brain-deal AOL Messenger and Skype have this option.
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Nov 14, 2009
I have a Mac OS X 10.6.1 I have been having trouble with my MAC Junk mailbox. For a while it worked very well and I was able to review junk mail. All of a sudden, I am receiving no junk entries in my junk mail box. Preferences: Enable junk mail filtering, When junk arrives, move it to the junk mailbox, sender of message is in my my address book, sender of message is in my previous recipients, filter junk mail before applying my rules. What must I do to SEE received junk mail back in my junk mailbox?
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Mar 5, 2012
junk mail has been showing up in my mail box and not going to junk mail folder.Also some mail from known senders has been appearing in Junk Mail folder.I think that I have Preferences set up properly.
Info:
iMac, Mac OS X (10.5.8)
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Apr 30, 2012
I want mail to filter junk (including previous emails) and automatically place it in the junk folder. Currently, all it is doing is marking mail as junk within the inbox, and no junk emails are showing up in the junk folder. I tried unchecking and rechecking filtering for junk, resetting (in preferences), and re-downloading all emails. I have the box marked for move it to junk box, but the emails only show up as spam w/i the inbox.
Info:
mail, Mac OS X (10.7.3), mail 5.2
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Apr 16, 2012
I've had this problem for a long time. Way before upgrading to 10.7. So much mail from people in my Address Book goes directly to trash. A real pain. That's why I switched to Outlook for Mac.
Info:
iMac (24-inch Mid 2007), Mac OS X (10.7.2), MacBook Pro, iPad 2, iPod Touch
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Feb 16, 2010
Which one of the many ip addresses is the senders machine IP address on received mail under thunderbird (by clicking long headers in view).
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Apr 28, 2008
All of a sudden, mail.app no longer applies the Junk mail rules. Although the messages are identified as junk, they are no longer moved to the Junk folder on my iMAP server.
I'm running Leopard 10.5.2 My settings are in the attached screenshot.
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Jun 3, 2012
I have several email accounts that come to my mac.  When junk appears I hit the junk button.  Does it take awhile to train the junk or is there a way to set up mail so that it automatically goes to junk and does not appear at all in my inbox?Â
Info:
MacBook Pro, Mac OS X (10.5.8)
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Jul 18, 2010
I am running mac os X version 10.5.8 and I find that mail will download not all my mail and will not send from any of my mailboxes.
I have set up mail with my googlemail account my mobileme account and my yahoo accounts. all are set up as stp and I have set them up according to all the online help lines. I have had mail set up for many months now, and have been trying to fix this problem for a long time now off and on.
One thing that I have tried is changing the outgoing port number from the default to 587, but still no joy.
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Jan 29, 2010
Could you please tell me if it is possible to disable junk filtering for specific accounts in Mail.app? I have two Gmail accounts and several other email accounts and Google recommends disabling your client's spam filter when you use their service.
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Mar 3, 2009
I use an IMAP email account (provided by AOL) and every time I send an email it then comes in to my AOL sent items folder and displays an unread count on mail.app. It's infuriating.
I think imap stores the sent mail on it's server and I think I'm subscribed to all these folders so when it receives my sent mail, it sends a copy back to me.
I have tried creating a rule that mark all messages from me as read, but to no avail, it still does it anyway.
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May 8, 2010
In an effort to make Mail more gmail-like, I selected the "View>Organize by thread" option. However, this only seems to group messages in my inbox and doesn't include my sent messages within the same conversation.
Is this how threaded messages are supposed to work? Just one side of a conversation? Or is there a setting to get my sent messages to show up in the threaded conversation?
I am using Mac Mail to check my gmail acct via IMAP. I am using the settings specified by google. I have selected the appropriate folders and mapped them using the "Use this folder for..." menu item. My sent messages are both in the Sent folder (for a while, then they disappear) and below in my Gmail>Sent Mail folder (always current). I have the option selected to store them on the server.
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Oct 15, 2010
I want to mark an item in junk mail as non-junk. I can't click the non-junk button because it isn't there. In other words, the button at the top of the junk mail list stays as "Junk". Trying Messages>Mark doesn't work either: there is no choice for "not junk", the only choice is "Junk". How can I fix this?
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Apr 25, 2012
Apple Mail has a preference to 'Trust junk mail headers in messages' but I can not find a list of what those headers are.By trial and error I've learned the "X-Spam-Flag: YES" will work (exactly that, no extra info), but I'd like to know what other options there are... particularly if I can send a score/rating back and have it look at that.But I can't find a list of supported headers.The Internet is full of "common spam headers" and yet none of them actually seem to work and lots of people who can't get it working with spamassassin which is incredibly common.
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Mar 28, 2012
This week my Mail sound started going off for all types, incessantly, including receipt of the much Junk filtered out of the Inbox into Junk. Formerly I received alert sounds only for new Inbox mail. I have unchecked the "Play sounds for other actions" in Mail Preferences which does no good.
Info:
iMac, Mac OS X (10.6.5), OSX10.6.7
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Dec 2, 2014
Even though my Junk mailbox is full the Mailbox-> "Erase Junk Mail" menu is dimmed. Tried Mailbox Rebuild menu with no luck.
Info:
MacBook Air, OS X Yosemite (10.10.1)
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Jul 1, 2009
how can i have a folder or section in the sidebar in the Mail App for Junk ? That i receive to my Gmail account.
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Nov 8, 2010
Mac OS X Mail: Snow Leopard
Mail 4.3
I cannot access my junk mail folder. Its locked or somehting - yet i see some unread messages there - it wont open or let me access to it.
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Jun 21, 2012
How best to screen junk mail in the mail application?
Info:
MacBook Pro, Mac OS X (10.7.4), Mail Application
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Oct 10, 2009
Is there a way, that the trash bin and the junk mail bin in mail.app indicates "empty" and "full" by it's icons similar to the desktop trash bin ?
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Apr 13, 2012
I'm a bit concerned that I'm missing e-mails as sometimes it said it is downloading 6 messages for example and only 3 seem to appear.I don't have a junk e-mail folder to check. I have bulk e-mail which are kind of junk, but do any go anywhere else? Someone said on another discussion go to mail - preferences - enable junk mail filtering.This says that I have junk mail filtering. But when I tried to tick it to move to a junk mail folder it said 'Depending on how you have set your Mailbox Behaviors preferences in the Accounts pane of Mail Preferences, messages in the Junk mailbox might be deleted automatically.' When I look at this option the 'store junk mail on the server' option is unchecked. Does this mean that some messages are being deleted and not stored. I do get some messages which mail tells me it has designated as junk and asks me to confirm.Â
Info:
MacBook Pro
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Nov 5, 2005
Okay, here's the story: I cloned my PB's hard drive to an external hd, and did a clean install of tiger. Now, I need my emails back. Where do I find them in my cloned drive?
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Apr 5, 2007
what's gone wrong with one of my POP accounts in Mail? I was curious that I had not received any messages on one account for a couple of weeks, but it's mainly mailing lists that go to that account and traffic is sometimes light so I didn't notice sooner. Once I realised I'd been missing postings, I eventually discovered a couple of hundred messages on the server that hadn't been downloaded by Mail, but I can't work out how to get them downloaded! If I select Get Info on the account in Mail, it tells me there are 198 messages on the server, and they are all marked as new, ie not downloaded yet. But checking for new messages results in no messages being detected.
I've tried disabling and re-enabling the account and changing the passwords to try to get Mail to recognise a change and check the account properly, but no luck so far.
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Jan 5, 2008
For some reason Mail won't delete my sent messages - deleting them just changes the subject / sender line colour from black to grey but they don't go anywhere.
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Apr 27, 2009
It seems everytime I open Mail, I get Incoming Messages (4, 8, 20 or 50 of them). Where are they? I have Mail setup with an IMAP server with my university. I do get real messages too. But what are all these others that I never see?
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