OS X Mavericks :: Printer Won't Work Despite Reset

Aug 31, 2014

My newish Canon LBP 6000 printer periodically stops working. I've always managed to get it going again by reinstalling it. This time, nothing I do is working. Here is a screen shot of what I get.

When I try to print, (first window, top left), the "sending data to printer" message goes on endlessly. I tried unplugging the printer USB from the computer, and then got the second window ("the printer is not connected"/"the printer is offline"). If I try to get supply levels, through System Utilities, the information is not available. Does that mean the computer can't read/send data to the printer? When I try to open Printer Utility, I get the "Printer Error" message (last window) saying "there are no registered printers. Add a printer..." But I've added the printer several times, after downloading the proper software.

I reset the printer system. When I added the printer back on, it came up with the old information:

P.S. From the first time I set up the printer, about a year ago, it always took much longer to read a document and start printing than our almost identical printer at work. That one invariably starts printing (on a PC) within 2 or 3 seconds; mine, on the Mac, takes at least12, often more.

Info:
Mac OS X (10.5.8)

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