there the webpage that sais this :
1. Tell us about your AppleCare agreement.
Select your location
Select Your Agreement
2. Review the Terms and Conditions.
3. Provide your address information.well after i select the Country, the next tab shows (which is the SELECT YOUR AGREEMENT) well that tab doesnt have anything, it just shows this >
If one buys a brand new sealed macbook pro from a private seller off craigslist/ebay/kijiji without a receipt can they register it with Apple? I know if one checks the serial number it will tell if there is warranty on the machine and an estimated purchase date. However, I was told by Apple that I would not be able to purchase and attach applecare to the machine because there was no prooof that the machine was infact purchased by someone - but that the machine does have one year warranty from the estimated purchase date.
Wondering if anyone has encountered such a situation where they bought a machine privately and then wanted to add applecare to it within the standard one year warranty period and was denied by Apple because there was no proof of purchase for the hardware. Or was the Apple rep just misinformed - if a machine is under one year warranty then one can purchase and apply applecare anytime within the one year.
Wondering if buy a machine and then 3 months down the road decide to buy applecare, has anybody been denied adding that applecare even though the machine is covered under the one year warranty. Also has anyone resistered hardware in their name without proof of purchase other than an ebay/craigslist printout?
Sometimes in ALL programs (so far) I am not able to click certain stuff. For example, when I'm in Safari (4.0) I try to click a link but nothing happens. It shows me the clicking finger thing and I am able to scroll (I can not use the two finger scroll on the trackpad only the sidebar) and I am able to move the window around. I have found that I can fix it sort of by clicking the link millions of times. Oh also I can not right click the link but I can right click everywhere else.
I thought maybe it might be some of my 3rd party software but I doubt it. The only things I have installed are geekTool and this Cleardock replacement called Mirage.
my macbook aluminum seems to be very weird. It recognises all the other gestures (two fingers, click, tap, drag-lock, etc) but i can not drag it the way i did before =(
so when i drag like pretending there is a button on my trackpad, the item got released very easily! I don't know why this is happening! If it isn't clear, i'll post a video later.
I have done all the updates, the trackpad update and performance update and 10.6.2 update. I don't know how to fix it!
I have a Macbook from 2008 that I've had for just under two years now. The bottom row of keys (zxcvbnm,.) often do not register my keystrokes. For example I would push the keys and nothing would happen on screen. Its never been near water, I haven't had the need to clean it with a sponge or anything since I've had it.
I was wondering if Apple could replace my keyboard if I sent it in. I'm unsure since the keys actually work about a third of the time what the best (and least expensive) route to take is.
I have a Unibody MacBook Pro (Summer 09) and I'd say my trackpad registers about 25 of every 30 clicks. So sometimes I click something (a link, etc.) and nothing happens but then I click it again and it works. The multi-touch gestures still work as advertised, just the clicks aren't working. I updated all of the stuff that was in the Software Updater and nothing's changed.
View 24 Replies View RelatedI got Apple Care at the same time as I bought my 2010 Macbook Pro (at an Apple Store). First of all, I did not get an Apple Care box - just a receipt with the agreement number and other Apple Care particulars. Is this normal?
Second, I read somewhere that you need to register Apple Care?? The Apple Store sales rep did not say anything about registration. So do I still need to register - or is it only for people who buy Apple Care separately from the hardware? And if I do have to register, how do I go about it?
My PNY attache hook 16gb flash drive was working for about 2 hours with my macbook, but I ran into a problem with itunes and was forced to restart my macbook pro. The usb was only plugged in, no files on it, none in transfer. After the restart I pluged the usb back in and it no longer shows up, I tried using "diskutil list" in terminal and it didn't show up. I have tried all the usb ports on my macbook and it still does not show. Did I somehow corrupt the drive so much that it doesn't even register in terminal? Should I try to get a refund? Or, can I fix this some way on a software/firmare level?
Info:
PNY USB, Mac OS X (10.7.3)
My USB ports aren't registering?
Info:
MacBook Pro
since day 1 of unboxing my 15" i7 mbp, ive realized that the caps locks button doesn't register sometimes when pressing it. I would test it out by pressing it a couple times and see if the green light will go on and off as i click.....and i've had times where i would press it 3-4 times in a row and it wont register. But for the most part it would register 60-70% of the time. ever other time i press it, it wont register.
Pretty much its not 100% accurate. anybody have this issue? or ways to fix it?
I've got the late 2008 Aluminum MacBook.. For some reason the camera stopped working and is not even registering on Photobooth.. I never dropped it badly and there is no real reason for this to stop working.. does anybody know of an easy fix?
View 1 Replies View RelatedHave been playing around with the MBA for about a day and a half now. A couple of questions which I wanted to see if they are to be expected:
1) When using the trackpad and the trackpad button, I have noticed that the button only registers clicks when pushed in the center. Pushing the button on the far right or far left doesn't register a click. Is this normal?
2) I am using the Apple in-ear headphones occassionaly to listen to a dictation that hasn't been transcribed yet. I noticed that the volume up/volume down buttons and the play/pause button don't work on the MBA, but do work on my MBP. I was wonder if someone had a pair of these headphones or even the Apple iPhone earphones, would you be willing to test it on your computer and see if the volume up/down and play/pause buttons on the headphones work?
I have a friend that has a Blackbook CD 2ghz. Anyways, he told me that after he applied some updates (10.4.11) his macbook trackpad stop registering clicks. At the beginning we thought it was the click button, but after we connected a mouse to his MB, we figured out it may be a software problem because his mac is not even registering left clicks, only right clicks with a mouse. I already tried smc reset and pram reset with no avail. Also we tried to make a new account but same problem happens. I think the only way to fix this problem is to do an archive and install, but he does not have his recuperation cd's.
View 1 Replies View RelatedI just recently noticed on my Macbook (black rev. C 2.1ghz) that there is some slight flex where the palms rest to the left and right of the trackpad. This isn't a big deal, but what made me notice this was the fact that pressing down enough on the palm rests (either side) actually registers a click with the mouse.
I noticed when I was typing and some reason the words would get highlighted. After awhile I tried pressing down on the palm rest area and it would show a click on the screen. Anyone else have this issue? It's not happening all the time and there's not major flex but it happens.
It's not a big deal, but a bit annoying so far when I'm typing and it would either click somewhere else or highlight the word and delete what I'm typing. As of now I just lifted my wrists off the rest (which I should be doing anyway). If it matters I also have the MacAlly microfiber/felt laid over the palm rest. Makes me wish I had a unibody!
My MacBook had the trackpad clicks-not-registering problem that was cleared up by the Trackpad Firmware Update in November. Unfortunately, a variant of that problem seems to have surfaced. When waking from sleep or on boot, roughly half of the trackpad's clicks won't register, forcing me to click two or more times to start an app or read mail. After five or ten minutes, the problem seems to abate. I still "lose" clicks now and then, but not as often. Note that other trackpad functions seem unaffected when this happens.
I've tried resetting the SMC (no effect) and PRAM. Resetting PRAM cleared up the problem but only briefly, and now it's recurring.
I took the MacBook to the Genius Bar and the Genius suggested I use "tap to click" instead, but while that works, I'm a sloppy clicker and found that setting irritating.
apple replaced my SR mbp with a new unibody model after a series of breaks (which was awesome). Anyway, they told us to buy applecare, and since we were getting a brand new laptop we kind of had to say yes, so we bought it. Then when I got home and actually tried to apply it, it said it already had applecare. So I looked up the serial and it's covered until sep 2012, 3 years. So did I just get free applecare or did it just automatically apply because they were on the same receipt?
View 7 Replies View RelatedI'm buying iMac, I should get it about 4/10/10, I got it with apple care. My question is :- in three years time, can I buy it again and still be covered?
View 7 Replies View RelatedI have an old AppleCare Protection Plan for a Macbook Pro/Powerbook (MA515LL/A) that I did not use within one year of purchasing my old computer. Because of this (and my inability to find my proof of purchase), it was never registered. If I got a new Macbook Pro, would I be able to use this old AppleCare Protection Plan on it?
View 15 Replies View RelatedI want to purchase Applecare through Amazon because it is so much cheaper than the Apple Store. However, Amazon doesn't have any listings for Applecare specifically for the Air.
View 6 Replies View RelatedMy Applecare is about to run out on my Macbook pro.
Info:MacBookPro
i own a mid 2010 i5 MacbookPro was purchased with applecare. When i checked warranty status a month ago it said apple extended coverage until august 6th 2013. Logged in today and it doesn't show applecare anymore :S anyone care to explain? now showing august 3rd 2010 coverage. I didn't even buy/register machine till 6th:S
View 4 Replies View Relatedthis will be my first mac - and i need some advice on applecare
my friend has kindly bought a MBA from hong kong on my behalf and i'll get it later this week (can't wait!). what i need to decide is if i should purchase some sort of 'insurance cover' for this MBA.
applecare is the obvious choice. however, �199 for the 2 additional years seem quite pricey. although i have links with my university, i believe i won't be able to get the educational price (�47) given the MBA was purchased from the HK online store.
do you think the �199 applecare will be important or are there 3rd party insurance covers out there i can consider?
If I buy a MacBook Pro from Microcenter or somewhere else, can I go to an Apple store and buy AppleCare and use it for the MacBook?
View 2 Replies View RelatedI have had multiple Apple laptops in the past and never gotten (nor seen the need for) AppleCare. Both Pismo, CS1400 and MBP first gen. My experience is that any weak point will show up during the first year and I have sent in at least one to Apple and they have fixed it under original warranty during first year, no problem.
Since battery seems to be the weak link I was planning on getting AppleCare for my new MBA. However if that is not the covered by AppleCare then I am looking for some pointers/reason why I should even consider AppleCare for my MBA.
If I don't buy it with a MBP, what type of warranty do I get with the MBP? Can I take it to an Apple Store, and does Apple allow me to mail it to them for free? If I do get AppleCare, what do I get? Free Replacements?
View 23 Replies View RelatedI've never purchased AppleCare before, but I notice its alot cheaper from places like ebay and such. My only problem is, how do I know if they're legit? How is the registering process for AppleCare work? Is there anything special I should look for when searching places like ebay? EDIT: Sorry, I'm purchasing it for my MBP, thats why I posted here, sorry if its in the wrong forum.
View 3 Replies View RelatedI am looking for a PDF of the Applecare service manual for the 15" mid-2009 Macbook Pro (specifically the 2.66ghz version).tell me where I can find one?
Or better yet, does anyone have a copy of the PDF that they could send to me?
I bought two macbooks back in 2007 (research funding). One went to a colleague, one to me. Beginning to regret which one I chose! It's been a great machine, but i've had nothing but issues with it:1) Bluetooth issues (dropped connections, bluetooth doesn't exist), wake from sleep problems, macbook wouldn't sleep when closed and turned into a furnace. Solution: Logicboard replaced under applecare, problem fixed. For about a month.Decided not to use the brand new bluetooth mouse/keyboard I bought for another 4-5 months due to bluetooth issues
View 3 Replies View RelatedI bought my Macbook Mid-2007, so it's the one with the Intel GMA945. Since purchase this Macbook has been nothing but trouble, in both hardware and software departments (at one point clicking the bluetooth icon would cause a kernel panic...). Luckily I bought Applecare. The full list of problems that were serviced by my Apple Service Center are as below.
- Cracking all along the oustide of the keyboard, but that's common.
- On my second hard drive, the first died within a few months of purchase.
- Second Superdrive, the first motor died and wouldn't eject discs, nor would it burn dual layer dvd's.
- Motherboard died after a year of use, only time the motherboard was replaced just because of a motherboard problem.
- Motherboard replaced again after the sound card crapped out.
- Motherboard replaced AGAIN after ethernet jack failed.
- Going on my third fan now, hopefully the fan I ordered will arrive tomorrow, the thing sounds like it's tearing apart my poor Macbook. I listen to metal music, and even on max volume the fan is clearly audible. Skype conversations for the other person using the Mac inbuilt microphone are basically unbearable.
With this plethora of problems, would this warrant a replacement by Apple before my Applecare runs out this August? The only problem is I live in China, so I only get 'licensed Apple Service Centers', not an official one. I do travel back to the States often, BUT I'm not sure how well documented these problems were by the Chinese centers.
I am looking to replace my original HHD in my laptop with a new SSD.But i want to know if this will viod my warranty?
Info:
Macbook Pro 2.4GHz, Mac OS X (10.6.5)
