MacBook Pro :: Hardware Test At Boot Up / Unable To Run Hardware Self Tests
May 3, 2010
How do i get the Mac to run the hardware self tests. I saw the guy at the Genious Bar do it on my MacBook Pro.
I replaced the parts that showed bad, i would like to run it again.I tried holding down the D on powerup but didn't work
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Apr 28, 2010
I ordered a i7 15" Macbook Pro high resolution anti glare screen over a week ago. I've been reading lots of forums on the subject and have heard about the small print, yellow tint to the bottom half of the screen, the laptop not sleeping etc.
So I contacted the store to find out about the possibility of returning it if I'm not happy. They said I can spend all the time in the store with it but as soon as I leave the store there is a 15% restocking fee. It hasn't arrived yet but I'm expecting it any day now.
Can someone tell me all the tests I can perform in the store before I leave?
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Sep 4, 2010
I've read that Early 2008 model MacBook Pros can boot into the Hardware test while pressing the D key on the keyboard without the disc in the drive (or was it the F2 key). I've also read that lots of people succeed doing it. Why does my MBP not do that?
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Jun 30, 2012
My MacBook Pro is acting strangely lately. When I close the lid, sometimes it doesn't go to sleep. Also, when I shut it down via the menu system, it will go to a blue screen and just hang there for 30-60 seconds before shutting off. Sometimes it just goes to that blue screen while doing random tasks.
Almost every time I'm hooked up via Thunderbolt->HDMI, when I unplug the cable (disconnect from TV), the computer goes to a blue screen.
I'm trying to run the Hardware Test, but right when that OS9 menu comes up, the computer shuts down instantly. I've tried holding F2 while booting as well as holding 'D' while booting (with USB OSX 10.6.7 Install DVD inserted). No dice with either one.
I'm running 10.6.8 with 16GB of SuperTalent RAM. I have a 120GB Intel 320 SSD in the optical bay and the stock 750GB  HDD in the stock position. Is my laptop now a dud that needs replacing?
Info:MacBook Pro (17-inch Early 2011), Mac OS X (10.6.8), 2.3 i7, 16GB RAM, 120 SSD, 750 HDD
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Oct 18, 2010
I have downloaded what I assume is the correct AHT image (iBook Version 1.2.4 [URL]) from Apple Support. After burning it to a CD, using disk Utility, it fails to boot on my late 2004 14" G4 1.33ghz IBook M9627B/A.
Am I doing something wrong or is there another version of AHT that is available as a download that will work?
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May 20, 2010
With Leo, you install CD #2 and restart with D key but it doesn't work with Snow Leo... ...talking about the Apple Hardware Test
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Apr 9, 2012
I have a 17" unibody MBP (early 2009, specs below). It was running hotter than usual the other day, so I F2 booted into AHT to run a diagnostic. The status box within AHT showed 1 second into the 1st pass, and never got beyond that. Several seconds after that status message was displayed, the cursor froze. The time counter never advanced after that, and although I waited a long time, nothing happened. The test froze.Â
I've tried it several times more. It once worked, but every other time has frozen. Checking the "extended test" box, or trying to run in loop mode has made no difference - still freezes at "1 second".Â
I've had this machine for 3 years, OS's Leopard through Lion, and this has never happened before. I last ran a test, successfully, in January. I've not changed any components or suffered any damage since then. Memtest (ver 4.22) says my RAM is fine. (I ran this because the first portion of the AHT is the RAM component.) Aside from the aforementioned overheating episode, which disappeared, my machine's been fine.Â
early 2009 MBP unibody 17"
2.93 Core 2 Duo
8 GB RAM
750 GB HD
Info:
MacBook Pro, Mac OS X (10.7.3)
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Nov 14, 2009
I have a MAC OS X 10.4.11 IBook G4 1.1. It's acting up on me. Crashes often and freezes as well. The only CD I can find is the Mac OS X Tiger Install DVD. Is this the Hardware test cd as well?
If yes, how do I get the hardware test started. I tried the "restart while holding "C"" and "restart while holding the "option key""... Doesn't work... Don't see a hardware test option. If no, Can I download the application
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Jun 25, 2012
My son's 17" imac PPC G5 was not booting up. After a trying a couple of things I got it to boot using Disk Warrior and reparing the file directory. At that time I also ran DW's hardware test which said the drive was fine. My son hard restarted it shortly after I fixed it and it wouldn't start up again. Just a gray screen, no apple logo. When I tried to use DW again it told me there were problems with the hard drive and it couldn't fix the problem. I tried to fix the hard drive in target disk mode using Disk Utiltiy and Drive Genius. No luck. So I pulled a working drive out of my Mac Pro and reformatted it and swapped the internal drive of the iMac with it. There were no DIP switches to set. Started up the imac with a Leopard retail disk thinking I would just install a fresh system onto the replaced internal drive of the iMac. Disk Utility on the leopard disk didn't see the hard drive. Now I'm beginning to think it's a logic board problem but I can't find the original disks to do a Hardware test with. Is there some other way to test a logic board? Or some other idea that I'm not thinking of that could be wrong with the machine?
Info:
Mac Pro, Mac OS X (10.7.4), ATI 1900, 8GbRAM
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Feb 27, 2008
if you recall a thread I started trying to get help on why the Mac Pro was crashing... I finally narrowed it down.After speaking to about 4 different people at apple.... they had me run the Apple Hardware Test off the boot CD.I took out EVERYTHING except the 2nd DVD burner (Apple Branded Superdrive from my old 2.5 Dual G5)... and ran the test.The Hardware Test ACTUALLY FROZE IN THE MIDDLE OF THE RAM TEST.I thought I had bad aftermarket ram... as it wasn't playing nice with the Apple ram when I added them together.Looks like I had fine aftermarket ram... the Apple ram was bad.I REPLACED the Apple Ram with the Aftermarket Ram... and the Hardware Test completed fine.So, now I'm going to be calling them again in the morning and letting them know what happened. I wonder if they'll just let me RMA the bad ram, or if I'm going to have to lug this dang thing down to an apple store.I WONT BE HAPPY IF I HAVE TO DO THAT.Oh, and no more lockups since switching out the ram... and all the other quirks (not able to burn CDs in Windows, sloooow Internet page draws, etc...) are all but gone now.
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Jul 28, 2009
Does anyone know what settings they used in their battery life tests such as screen brightness, what they were doing on the computer etc?
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Jun 1, 2010
Long time lurker, first time poster.
I received my 500GB Seagate Momentus XT yesterday and ran some quick and crude benchmarks that I thought I'd share with you guys in case anyone else was thinking of upgrading. Here are my observations.
With Factory Seagate 7200rpm 500GB Drive:
-------------------------------------------
Time to boot measured from hitting the power button to when the finder toolbar appeared at the top averaged approximately 40s to 45s.
Running Photoshop CS5 immedately after reboot took approximately 10s.
The above two tests were repeated about 4 or 5 times and were fairly consistent.
With new Seagate Momentus XT Hybrid Drive:
--------------------------------------------
Time to boot measured from hitting the power button to when the finder toolbar appeared at the top averaged approximately 30s.
Running Photoshop CS5 immedately after reboot took approximately 3s to 5s.
The above two tests were repeated 4 times (sorry I ran out of time to run more) and as expected the first attempt was a little slower than subsequent tests. The times listed above represent the times I was getting after the first reboot.
All in all i'm happy with the improvement, especially when i consider the fact that I still get my 500GB capacity. I wanted an SSD but couldn't bring myself to fork out the money to get a drive with enough capacity to meet my needs.
If you have any questions or want me to run specific tests let me know. Not sure about running battery life tests since my battery-o-meter is all over the place telling me i have anywhere between 2 hours and 8 hours of battery life depending on what i'm doing at any given moment
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Jun 25, 2012
For some reason, Apple marketing has left out a very import bit of information regarding the sale of Flash based storage. The specs of our flash storage is and was as important as the RPMs off our mechanical drives. As most of you know, shopping for SSDs is like wading through a sea of speed tests. Yet for some reason, Apple is not forthcoming about the IOPS, Read, and or Write speeds of their flash media. There have been endless reports about Toshiba and Samsung based flash media being shipped with iMacs and MBPs with different speeds. I think the earlier brand being a slow dog most of the time. Â
I called Apple yesterday and got the, we don't have that information sir. I also send an email to feedback explaining that it's probably a good idea to let professionals who are spending nearly 4000$ USD for a rMBP to know the specs of the storage so we can know if it meets our speed needs. With all that said, I welcome all of you to post speed tests of your rMBP. You can do this with 2 tests that I am aware of. If anyone knows of others, please let me know. Please also post your basic model specs, like rMBP 16GB 768GB?
1. Reboot with no apps open
2. Then run Blackmagic Speed Test or AJA System TestÂ
I'm sure the results will not be the same each time you run the test, but over a few tests, you can come up with an average. You might not be able to run the test directly on your drive since Lion has locked us out of our own hard drives, so you might need to pick a folder in your user folder. Â
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Mar 9, 2008
Yesterday my screen (30" Apple Cinema) started showing symptoms of graphics card failure, jagged lines across the screen. I rebooted my Mac Pro and it was gone. Then it happened again an hour later, this time the machine didn't boot, I get the Apple logo, and then it hangs up and the screen is shifted to left (I get apple logo on left side of the monitor instead of the middle) and jagged lines all over.
So the first thing I tested was using Target Disk Mode, it works. I can access my Mac Pro's internal HD's by TDM from my MacBook Pro. Then I tested single user mode, it does boot, I can't read what's written since the screen is shifted to left, but if I type (without seeing) reboot and hit enter, it reboots. So I assume the single user mode is working.
What else can I try to 100% make sure it's my graphics card that failed and everything else is ok with Mac Pro? I already ordered a graphics card replacement but I wouldn't like to be surprised if the Mac Pro still doesn't boot when the card arrives. It won't boot from Apple Startup DVD either. Same thing happens, gray logo then kernel panic with jagged lines all across the shifted screen.
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Aug 3, 2006
So I installed osx 10.4 server on a Power Mac G4 (white/blue)
Went throught the setup screens and did a complete reformat / install.
Just boots to the loader screen. (Where the mac face shows, followed by a question mark) and just cycles over and over.
I can put the DVD in at this point and restart the install.. I did go in and check the disk permissions and disk status and both passed.
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Sep 1, 2008
I was wondering why my Mac Pro under XP Pro is delivering lower scores in the 3DMark tests than PCs with similar specs.
An Intel Core 2 Quad (2.66GHz) with an ATI Radeon HD 3870 x2 and 2GB RAM scores 19137 3DMarks, while my Mac Pro, 2x2-Core Xeon (2.66GHz,) also with a 3870 x2 and 5GB RAM (Windows doesn't use it all - I know) scores a meager 12136 3DMarks (Both 3DMark06.)
I could understand that the Xeons probably aren't as good with games and graphics, but the difference is pretty large.
I get equally poor scores compared to the same computer in the PCMark05 tests. (8299 vs. 5136)
Any guesses to what might be going on?
ALSO: In tests with actual games, my frame rates were lower than comparable systems.
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Mar 16, 2008
I have a few questions:
When sites do various benchmark tests, they typically use something like 3DMark, and I think Cinebench CPU, etc.
First, I probably got those benchmark apps wrong...which ones do tech sites typically use?
Also, what exactly do these benchmarks exam.
Say I have a rendering application that is processor heavy...what benchmark should I be looking at?
Say I have another application for modeling, and I know it is graphics intensive. What benchmark should I be looking at?
And, to round things out, if I have an application that I know is memory heavy, what stats should I look at.
The reason I'm asking, is when upgrading my computer (at this point RAM), or considering a new MacPro, I want to know I'm buying for the right reasons.
I don't want to buy a powerful computer to find out that its max potential is not fully realized as it relies on something else. Granted I understand a new comp all around will perform better. However, applications such as Maxwell render does not hold back, it will use every processor available (8-cores would be amazing!), but others don't rely on processor, but memory more so.
Even then, I'm not sure all the time how the application performs. With as many apps as I use for different things (Rhino NURBS modeling [XP], Maxwell Render, VIZ/3DS Max, SketchUp, Adobe CS3, CAD) I can't always tell what part of the comp they use.
Thanks [for those who read everything and understand what I'm asking]
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Mar 11, 2009
Looks like the 2.26 is doing better after all. Some users have even gotten Cinebench scores for the new 2.26 like: 3142 (single) and 20,138 (multiple) reported here.
CINEBENCH 10
This free benchmark app uses real world code from Cinema 4D to render a sample project. It stresses all available cores. In the case of the Nehalem, hyperthreading fools the app into thinking there are 16 cores on the 8-core models and 8 cores on the 4-core models. The graph below shows the Cinebench rating for "Multi-CPU" render test.
GEEKBENCH 2
It's not only multi-core aware, but it includes some memory tests which explains why the Nehalem based Mac Pros beat the older Penryn based Power Macs with higher core frequencies. The graph below shows the overall 32-bit score.
There is also a 64-bit version of Geekbench. Fewer results exist for it since, for some unexplained reason, consumers will gladly spend thousands for a new Mac but resist purchasing a $20 serial number in support of a starving Mac developer.
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Apr 11, 2010
I'm just wondering if anyone has any recommendations as to how I should test my Refurb Mac Pro (dual 2.26 Octo, GT120, 6GB Ram) as supplied by the online store. I shall be upgrading the RAM, graphics card and hard drives in the near future, but want to check that the machine works correctly out of the box first.
I'm due to take delivery of a U2711 Dell monitor today or tomorrow, and so will be turning this system on for the first time then. I understand that everything should have been thoroughly checked through by an Apple tech at the factory, but the very fact that a refurb store exists means that the quality tests sometimes fail.
I'll be runnung FCS3 from this machine and need the machine to be reliable for paid work, hence the post. I have done a quick search, but only found a thread that was started over 18 months ago, and wondered if you guys had any current advice that could help me. Oh, and I probably should say that I'm new to macs also, so be gentle!!!
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May 4, 2010
I am wanting to do a t-test in Excel (for a class I am teaching). So as a practice, I did this (in columns A and B):
3413
3523
2329
13200000
14200000
5612
43
These are my two groups, with means:
31.1428571466679.5
Certainly the means seem different!
However, the ttest procedure gave me this p-value:
0.174751284
The formula was this:
=TTEST(A1:A7,B1:B6,2,3)
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Feb 13, 2008
So I was curious to see what the difference would be between10.5.1 to 10.5.2
2 gigs of RAM to 6 gigs of RAM
So, when I first got the Mac Pro I ran both Geekbench and Xbench. I haven't tallied the Geekbench results, but the overall scores go like this:
10.5.1 |2 gigs RAM = 7324 | Memory Score = 2486
10.5.2 |6 gigs RAM = 7793 | Memory Score = 2693
I forgot to run Geekbench with 10.5.2 and 2 gigs of RAM.
Attached are the numbers for Xbench. I also graphed them in Numbers. For all those who enjoy this stuff, here you go.
If someone notices something that seems jacked up with these numbers for this system in its various states of configuration, PLEASE let me know!! I'm not savvy with these benchmarking programs.
I just thought some folks out there would like to see the info.The chart can't fit in all the chart titles, so you'll have to look at the raw data to interpret what belongs to what.
Feedback always appreciated. I'm off to finish loading some Windows programs and my games, and then move that partition to the 400 gig drive, and then tell VMware where to go git 'er done!
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Nov 13, 2009
I'm going to go pick up my Mac Pro from the mailbox right now and I have an SSD and a 1TB Caviar Black waiting to be put into the system. How should hard drives be formatted before installing OSX? And do I format them all the same? Right now I'll have
Boot Drive (SSD)
Data (1TB)
Time Machine (640 that came with Mac Pro)
Also, are there any benchmark tests I should run to see how my system is performing?
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May 14, 2007
We've got a MacBook that's not booting. It gives a question mark when we turn it on.
I've tried resetting the PRAM and SMC, to no avail.
I've tried booting holding Option to list all bootable volumes, and nothing is listed unless I put the install DVD in.
I've booted from the restore disks, and tried to reimage the MacBook, but no volumes showed up to install to.
I tried Disk Utility off the install DVD, and it listed no bootable volumes.
I tried System Profiler off the install DVD, and it said "There was an error while scanning for Serial-ATA devices."
Is this absolutely for sure a hardware issue? this guy seems to have solved almost the same problem without, but I'm not able to reinstall like he did (it gives me no volumes to install to).
I don't have much time and need to know whether to send it in to Apple or not. Being that we're past 90 days, they won't give us tech support over the phone, so if it's not a hardware problem, we're going to get charged, and other circumstances dictate that the computer either be fixed or installed ASAP.
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Mar 1, 2012
I was using my MacBook pro, it required an update, when the update was finished and it went to restart. It began to restart like normal, the chime went, the fan startedup, it went to the grey screen with the apple, the wheel started turning but that's as far as it gets. It won't go further then this screen, the wheel just keeps spinning.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Mar 23, 2012
Out of no-where my MBP froze after bring it out of sleep mode. I held down the power button and when turning it on it stuck at the grey spinning circle screen. I tried:
1) reset PRAM
2) booting to recovery partition and repair permissions and disk.Disk repair failed, can't recall the exact error.
3) booting to 10.7 CD that I made from my Lion AppStore download and repairing permissions and disk. Disk repair failed, can't recall the exact error.
I had a spare drive lying around so I opened it up and replaced the drive. Booted to the Lion DVD, formatted the drive and install Lion. Everything installed no problems. After the install I downloaded all of my applications and starting restoring all of my data from a backup drive. After getting almost all of my things set up to my liking the machine hung. I held down the power button and then pressed power again to turn on the machine. After the Apple logo screen the dreaded flashing question mark came onto the screen.
I can take either of these two HDDs and place them into an enclosure and read/write data on the disk without a problem so it seems unlikely that I had two bad (flaky) HDDs. I tried inserting my 10.6 and 10.5 install discs and holding D before the grey screen to start the hardware diagnostics tool but it just boots onto a black screen with a white cursor in the top left corner. I'm afraid to let it sit at this screen too long because the machine gets pretty hot near the display hinge.
Info:MacBookPro, Mac OS X (10.7.3)
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Oct 16, 2010
If I'm buying a new hard drive, are there any tests/diagnostics I should run on the drive out the box?
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Jun 23, 2012
I have had FileVault 2 enabled on my MacBook Air (late 2010) and have been running regular disk speed tests using Blackmagic.Â
This week I bought a new 2GHz Air with 256GB disk and ran Blackmagic, which showed impressive 453/404 MB/s speeds. All well and good. Then I switched on FileVault 2 and decided to repeat the test to see if there was any speed degredation as a result of the encryption. Now I get an error message that the Air's disk is "read only" and Blacmagic cannot run. If I had had problems on the old Air I would have assumed FV2 was the culprit.
Info:
MacBook Air 11, iPad 2, iMac i7, Mac OS X (10.7), iPhone 4
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Feb 11, 2010
I have an SSD for my MacBook. It is running Snow Leopard with all the latest updates applied. Everything was great.
I partitioned a 40GB partition for Windows 7 installation by Boot Camp AssistantDisk Partition. It then prompted me to insert a Windows 7 disk and then it restarted.
The tragedy is that when I choose the Windows 7 Ultimate Installation DVD at system boot up, the drive whizzes for a short while and then just seems to hang the system with a grey screen.
No matter what bootable disk I put in the MacBook DVD drive - either CD or DVD, Windows xp or vista neither could work.
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May 31, 2012
Computer: Macbook Pro 15"Â Â 2.66GHz i7 / 4GB DDR3
Model #: A1286Â (Mid 2010)Â
OS: SL 10.6.8 Â
Having some issues with MBP (slow performance, Oulook issues, etc.), attempting to resolve by repairing disk permissions and repairing disk. Disk Utility returns the following: Incorrect number of extended attributes(It should be 390460 instead of 390459) The volume Macintosh HD was found corrupt and needs to be repaired.Error: This disk needs to be repaired. ...then use Disk Utility to repair this disk. Disk Utility stopped verifying "Macintosh HD" This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk. So, I was unable to find my OE cd's. I purchased the SL Replacement Install DVD from apple and attempted to boot from it. Holding c or option during startup to attempt to boot from DVD were unfruitful. Computer hangs on Apple logo, allowed to sit for 20+ minutes with no progress. DVD spins up and can hear it, then stops. SuperDrive works fine when booted and can read DVD no problem. Reset PRAM during startup successfully, hold c or option and no luck - still hangs. What more can I do?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 19, 2014
I am trying to switch from MS to apple so I decided to buy a used MacBook online as a test. I got the MacBook only to discover that the buyer didnt give me the admin password, I thought "ok I got disks I can just redownload Mavericks and install" ... well I ended getting a 10.6 install dvd but was unable to boot from it because of another password.
I asked the girl I got it off about this and she claimed they didnt know and bought it like that aswell(still useable but cant install anything). Is there anyway I can get it to reinstall or atleast create another user acc. or did I get ripped... it is a MacBook 2009 5,2Â
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