MacBook Pro :: Hard Disk Died With Confidential Information / What Does Apple Do With Data
May 24, 2012
does Apple guarantee that the data from a dead hard disk will be destroyed? I'm in Chile and the authorized support stores don't handle that information.Â
Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.3)
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Jan 4, 2011
On Christmas Eve my 6 month old MBP 13" hard drive packed up - got the apple logo and nothing else on boot up. Apple Care phone support couldn't fix so had to send it off for repair (due back this week). I know there are more important things in life, but to have spent a month's wage on a computer and to be let down like this was really disappointing. My last backup was a month ago, so everything since has been lost, and I was without a computer for two weeks. Is this a common fault? What bugged me most was that at no stage did anyone from Apple offer any glimpse of an apology for the floored (and very expensive equipment). I switched from Dell to this and love the computer, and had heard a lot about Apple's amazing customer service. Not what I've experienced.
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Feb 28, 2008
One quirk about the Finder is driving me bananas. I just recently bought a new Penryn Macbook Pro and its the first time I've had a triple digit hard drive (200 Gb). In the Finder view options in Leopard, I enabled the "Show item info" and the icon of the hard drive in the desktop displays the size of the hard drive and how much is free. Right now it says "185.99 GB, ...,27 GB free". (see jpeg)
The "..." is driving me up a wall. I can't stand that it won't display "127" and instead puts "...," in there. Is there any way to get the Finder to quit doing that?
I tried searching but I can't find anything here or elsewhere. Hoping you seasoned Mac users may know of something I can do about this.
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Oct 26, 2008
I'm wanting to sell my old Mac mini, but I need to know how to erase any and all private information that I don't want any possible buyers to have access to. How do I go about this?
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Feb 19, 2012
Each time I want to transfer any data from my laptop to an external hard drive disc, I can't do it, I just move the file to the destination but it don't accept it, it show me the sign "forbidden".
Info:
MacBook Pro, Mac OS X (10.7.2)
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Dec 27, 2009
I have a 2006 macbook 2 GHz, upgraded to 4 gb ram and 160 HDD. I don't feel like i have enough space so i decided to purchase a new harddrive and decided a 500 GB would do me just fine Though, i have all my data on this harddrive. I was thinking on making a full disk Time Machine copy of my disk and then restoring the new harddisk with that copy. But i don't know where to place that copy, since it is like 130 GB which is quite a big archive.
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Mar 4, 2012
I have a macbook and been updating the OS via DVDs over the years to 10.6 currently. Recently, the hard drive died and I cannot find the DVD. I cannot load 10.5 on a new drive either.
Info:
MacBook, Mac OS X (10.6)
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Nov 16, 2010
After 4 years of brave use, the internal HD on my Macbook Pro has died. I'm now looking for a new one to install it myself. It's a first generation Macbook Pro (1.83Ghz - A1150). From a first google search I found this option a pretty decent one: [URL:...] Any feedback on this particular item? Is the site reliable? Also, regarding the installation of the drive itsef: I've seen some guides on how to install it and they seem a little hard to accomplish. My experience with this kind of procedure so far is related to installing ram, which seems to be really easier. Is this something that a non-experienced user can install or shall I think twice before doing such adventures myself?
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Apr 25, 2012
I bought and was downloading Lion recently when my hard drive died,Apple Bath fixed it,but Ive lost Lion!
Info:
macbook pro, Mac OS X (10.5.1)
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Jul 18, 2009
first off, long time MacRumors reader, finally joined the forum now in search of some aid.There are some other threads on a similar topic I know, but I was hoping for some So, the Hard drive in question is a Western Digital 5400rpm 320gig purchased from Amazon about 8 months ago, now the Hard drive has decided to die. I saw some early signs, but did not realise that the drive was in that bad of a condition at the time. Now, when attempting to boot into Mac OS X I get stuck at the Apple logo, with the little wheel spinning infinitely. I had a boot camp partition which worked, but could not help me and is no longer an option either. I tried using the Leopard boot disk, but Disk utility didnt do anything for me in terms of recovery or repair, I attempted to use the terminal to make an Image of the drive on an external, but it fails about 10% through, I'm assuming from corrupted data.
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Jun 17, 2010
I had a WD external hard disk which I was using on my pc but not any more since I'm not a PC user any more. However, I'm a mac user now but when I connected my WD external hard disk I found out that I have lost everything on it. I thought may be because of my mac so I connected on my PC again and i have not seen any file which means I lost everything. Give me any software on mac that will get everything that I have lost.
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Jun 29, 2012
Does the apple mail app (Mac) save all its content on your hard disk, or on a server just like for example when going to gmail.com ?
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Dec 9, 2010
is it possible to recover data from a crashed Mac hard disk on a windows platform.
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Jul 15, 2009
I have today received my shiny new macbook pro - very excited!I currently have a macbook, and I previously upgraded the hard drive to 320 GB (same as the new Macbook Pro). What I wanted to do was just swap the hard drives - however when I put the macbook hard drive in the macbook pro it didnt boot. Pressing ALT on startup it sees the hard drive but just hangs (doesnt even show the apple sign).I dont have all the application disks so dont really want to start from a fresh install - I was thinking of cloning the disk with super duper, but that probably will have the same effect of swapping the disk!
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Feb 28, 2010
I would never opened a topic like this if I had not a similar experience with expanding 'dmg' in the past!
A truly bad experience! It is supposed that using 'disk utility' I can resize-expand-make bigger any dmg file. Every time I tried it, it was a totally fail process.The 'disk image' dmg did not resized at all.
I do not know why, it just happened to me many times.
Does anyone had similar experience? Any solution to this? So if I have a dmg that need to be bigger, I create a new one from scratch and I copy paste files from the old dmg.I need to do the same with hard disk partitions, using disk utility once again. I need to resize my hard disk partitions.Does this process works well as it should be, or it is a bad-implemented feature?
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Feb 8, 2012
How do I get data back from an extern hard disk?
Info:MacBookPro, Mac OS X (10.7.3)
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Feb 15, 2011
i need to copy data from MAc to my external hard disk, con'n can copy but iam administrator on the computer
Information:
Mac OS X (10.5.6)
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Jul 2, 2009
I think the hard drive in my Macbook (2007 Model) has died. My macbook froze and when I restarted I can hear an usual clicking noise and I only get a white screen with a grey folder icon and white question mark inside. Fortunately, I use super dooper to create a bootable clone of my hard drive as a back up. When I attach this and hold down the apple key I boot straight into the clone and the computer runs fine from the external hard drive. If I go to disk utility my computer can not locate the internal hard drive, nor if I go t sysyem prefs-startup disk. Should I assume its dead or could it be a connection problem. I don't have applecare so I'm willing to buy a new hard drive and swap it myself. However, this is making the assumption the hard drive is the culprit. Can anyone else diagnose this problem from the desrcitpion before I shell out on a new hard drive?
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Feb 24, 2012
So my MBP was really making horrible clicking noise and I figured out that my start up Lion OSX disk partition is corrupted. I have three partitions. One for Lion OS X, another for Documents and another for Movies and Downloads. When I run disk utility and verify other two partitions(documents and movies/downloads), they appear to be okay but when I do the same with Lion OS X then it says:Â
The volume Lion OS X was found corrupt and needs to be repaired.Error: This disk needs to be repaired....then use Disk Utility to repair this disk. Is my hard drive gonna die soon? Or will it be okay if I just format my 500gb hard drive completely and install the fresh copy of Lion OS X again? I don't have a recovery disc or what so ever provided by Apple anymore. I have a DMG installation file of Lion OS X and a USB flash drive(4 GB approx). How can I repair the disk partition without the recovery start up disc? Â
Info:
MacBook Pro, Mac OS X (10.7.2), 2009 17 inches
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Sep 1, 2009
Ok so here it goes.
The situation I'm in is pretty akward and it's quite a long story but I'll try my best to explain everything.This afternoon I went to a friend's house to transfer some data to my external hard drive (MyBook Studio).Since my HD is formatted as HFS+ and my mate owns a Windows PC, I'd asked him to install MacDrive.
When we plugged in my HD, Windows just didn't detect it. We tried all sorts of things, including rebooting.. but nothing seemed to help. No matter what we did. The damn thing just didn't detect my hard drive. Not even with MacDrive.
I desperately wanted to transfer some data to my HD since I'd drove quite a while to get there. So after a bit of Google research we decided to create a partition. My HD has a capacity of 1 TB and only about half of it was being used.So we went on and created a NTFS partition of 400 GB. Now Windows could detect the partition we'd just made.
Everything went fine, we could now transfer some data to my HD.Nevertheless.. when I got home and connected my HD to my Macbook Pro, Finder could only see the partition which we formatted as NTFS. The other 600 GB, which we hadn't touched.. is nowhere to be found.
There's quite a lot of important data on there so I would really appreciate it if anyone could help me.
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Nov 28, 2009
I just experienced the 8600m GT video failure and am bringing the computer to Apple tomorrow. Over a year ago I replaced my stock drive with a WD scorpio black drive 320gb over a year ago. Do I need to swap out my WD for the original HD? I have a recent time machine back up of my data, but I'm more concerned about someone denying warranty service because I swapped out my drive. What have you guys been doing when bringing your machine in for service? Does it matter that my original drive has not been updated for over a year?
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Jun 26, 2014
What can be done if Time Machine failed to save certain data to external hard disk, but I do have the old hard drive? I have a new IMac 10.9.2. The old IMac was hit by lightning/surge. Restored data from external LaCie disk but some information is missing. Apparently Time Machine did not save it to the external disk, or we just can't locate it. We do haves the old hard disk and will put it in a box to be able to access it.
Is partitioning the answer?
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Jun 24, 2014
I forgot the password when i encrypt my external hard disk .
Is there any method i can do to remove my password without lose the data .
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Jul 1, 2014
Every time I try to restart my computer on my Hard Drive I get this message "Startup disk could not gather enough information on the selected disk". As of right now I am running my whole computer off of a 16GB flash drive that is quickly running out of memory. How do I fix my Hard Drive without losing all 150GB worth of data. I am running off of OS X 10.6.8 and have another iMac that is working fine. Â
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Nov 5, 2009
how to remove all data, installed applications and delete password, account informations.
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Jul 30, 2010
I have an original 24" aluminum 2.4GHz and it has been acting very strangely lately, and would not boot yesterday. Luckily I had a clone and booted from that, and on bootup I got the message that the internal disk could not be repaired and to backup and format the disk as soon as possible. However, trying to partition the disk gave "could not unmount"; does "erase disk" do a format?. All of the data appears to be on the disk and accessible, but read only, so it makes me wonder if the hard disk is really bad or if this is some other error. I am going today to buy another external disk so that I can have a clone of my clone (now boot) disk just in case. If the internal disk is bad then it is probably easier just to use an external and forget about the internal; I looked at the teardowns on ifixit and it looks like a very time consuming (but not necessarily difficult) process to replace the disk.
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Aug 3, 2010
So, I think my PM G4 finally died. I had been using it as a media annex (not center) in my living room since my 22" Apple Cinema Display still works fine. Now I'm stuck with a 22" monitor that can't be connected to anything. I've been looking into what can be done. Based on an Apple Support Document, there is a M8661LL/A part called "Apple DVI to ADC Adapter" that I think will do the trick. If I get it, I should be able to hook my PowerBook G4 up to it, right? If so, the next task is to find the sucker. searching online for the part number didn't yield much, but I did find a nearly identical product number, the M8661LL/B on Amazon for $90 (yikes!!). The only difference is the suffix letter. But I don't know enough about this to really know if it'd work.
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Dec 10, 2014
I have lost all my data from my harts drive. The laptop is under warranty. I have been told that they have replaced my hard drive but could not get any data off the old one. I have now lost all my data, photos, files, music etc. NO backups, only simply because i did not know how to do them. Is there any way of getting the files back? All my work spreadsheets and accounts were also lost.
Info:
MacBook Pro (13-inch Mid 2012)
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Jun 4, 2012
I went to genius bar yesterday because some problems with the privies hard disk drive. They gave me the toshiba as a replacement. I wasn't required to sign any paper after that. Before when I got a replacement iphone or macbook charger, they both asked me to sign a paper. I don't know why this time is different. Also I heard that Toshiba hard drive is worse than Samsung's.By the way, I didn't erase my documents in previous hard drive, will anyone be able use or read them? Well, I saved many account passwords in that hard drive.
Info:
MacBook Pro (13-inch Early 2011)
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Nov 28, 2010
My early 2008 2.8GHz 8-core Mac Pro died last week. I tried all the usual stuff and ended up taking it to the local Apple store genius bar. They ran their diagnostics tool on it and did not find any problems so I had to leave it for a more thorough test. The Apple Store called a few days later and said it was either the main logic board and/or one or both CPU's. They -say- they replaced the main logic board and that did not fix it. They told me it would be ~$2800 USD plus labor to replace the the main logic board and both CPU's. So I took the machine over to another authorized Apple Service center for a second opinion. This other service center seemed confident they could determine which component(s) are defective. I am expecting a call from them on Tuesday of this week and hope to find out more then.
The symptoms are: When powering the machine I hear the startup sound and the display shows the apple logo. The machine boots for a little while (disk activity is heard) then the machine freezes for about 30 seconds then reboots or just freezes indefinitely. This happens with my 10.6.5 boot system, a second 10.6.x boot system on another internal drive as well as from the 10.6 SL DVD installer disc. Apple could not boot it off their network based systems either. Same symptoms on all startup disks tried so far...
So, I'd like to know where to go if I need to obtain parts and do the repair myself. I've built a number of PC's in the past and have no concerns about the undertaking. I just need to determine which parts I need. I'm not looking to "upgrade" the machine however if faster CPU's are available for a similar price I'd probably opt for the upgrade. At this point I'd be completely satisfied replacing the defective components with the same stuff that's in the machine now. Any pointers/links/tips/etc. would be most appreciated.
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