I bought a used MBP (early 2011) with OS X 10.6.8. It's been running just fine, but last night moving files the screen suddenly went black. I rebooted and it will come up to a gray screen and then sit there. The fans start revving up and it gets really really hot. Of course I haven't done a backup recently, so I need the information on the computer.
View 1 RepliesIt hangs on a grey screen, and I have to press the power button to restart again.
Info:
3.06GHz Intel Core 2 Duo 24-inch iMac, Mac OS X (10.7.1), Phone: iPhone 4 Camera: Canon SD990
When I restart the mac with the command "reboot" of the finder. I have a gray screen and nothing more. If I use the command "Turn off" and I turn on the mac by the start button it works.
Mac pro : 10.9.4, 2x2,8 ghz DDR2 FB-DIMM
I have a new imac. I was stuffing the web, tried to upload a picture, the website locked up, so I hard booted my iMac. Then when it came back on, and I get is the start up sound, and a gray screen, nothing else. Its been 5mins now!
View 2 Replies View RelatedWell gang the problem has been resolved by starting up while pressing command V. Worked like a charm. I don't know why the "genus bar" folks did't try it but it worked...I'm just saying.
Info:MacBook Pro with Retina display, Mac OS X (10.7.3), in safe mode QT,Iphoto,photo booth
first i'd like to give you a few pieces of information on what was going on before I restarted my mac. 1. My mac is a 13'' late 2008 mb with 2gb of ram (running leopard). 2. I JUST had my hard drive replaced due to a failure. 3. Before i restarted my computer i was having several "system extenstion" errors and when i tried to repair i recieved the message 'Underlying task reported failure on exit.' At the time, i was also trying to install Adobe CS5 Master Collection trial and i couldn't get past a password screen. This also prompted me to restart. Once the computer began to restart, it began updating boot caches. This was taking a very long time so i walked away from the mb. When i came back i realized the battery had died and when i plugged it back in and tried to get it to boot, it would get to the gray screen with the apple and the spinning logo underneath. But then it simply reboots.
I've tried restarting the pram. I've tried rebooting in single user mode (cmd + S) and got to the point where i could rebuild the tree (fsck_hfs -r /dev/disk0s2) and that did it's thing for about ten minutes and it didn't fix the problem. I don't have my install disk but apple is sending me a new one and will be here by friday.
I was browsing with safari reading email from my msn account when safari failed to load the page. I then decided to do a force quit. Usually, when I hit command option escape, it will show me the programs then show which program was not responding, this time, it did not say that Safari wasnt responding. After waiting for at least a couple of minutes, I decided to restart the Mac by pressing on the power button to shut down. When I powered up after a minute, the gray screen with the apple in the center appeared and the cursor was forever spinning. After waiting, I decided to shut down again and then tried to zap the PRAM. This did not work so I shut down again and tried to reset the SMC.
Info:
MacBook, Mac OS X (10.7.1), 2 gb ram
what should I try? I did try restting the eprom by removing he battery and hoding the power button for 30 seconds.
View 1 Replies View RelatedTried everything, the shift key at startup, the c key at start up, with the disk installed, disk is brand new no scratches. Gray Screen still on, no movement of the optical drive or HD apparent Is my HD screwed ?
Info:MacBook Pro (17-inch Early 2011), Mac OS X (10.6.8)
when i start my macbook pro i get the gray screen before loading. start up is very slow.
Info:
MacBook Pro, Mac OS X (10.7.4)
Allright so my girlfriend accidentally spilled a drink on her macbook the other day. We thought we had cleaned it off and everything was fine. We were mistaken. During normal usage the computer crashed so we restarted it and are now greeted upon startup with a gray screen and a gray application folder with a question mark on it flashing repeatedly. What is the course of action guys? I'm not computer whiz and I'm wondering if we can fix this ourselves without having to take it in for repair. And FYI she does not have apple care
View 2 Replies View RelatedMy MacBook pro freezes at start up at the gray screen with spinning gear. I did a firmware update yesterday and this happened upon restart. MacBook pro purchased new early 2011 lion
Info:
MacBook Pro, iOS 5.1
my mom's Macbook Pro can't start up. it gets stuck at the grey screen w/ the Apple logo and spinning pinwheel every time. nothing else is plugged into the laptop aside from the power cord. Â
here's what i tried already, but to no avail:
 - Reset SMC
 - Reset PRAM
 - Hold shift while starting up... nothing happens. So can't start in safe mode
 - Used install disk to run Disk Utility diagnostic: Ran into a bunch of Disk Permission errors and fixed those. Nothing wrong on the Disk itself.
 - Held Command-S while starting up and typed "fsck -fy". Got "File system was modified" at first. Ran it again and got clean bill of health there
 - Held "d" while booting, ran the hardware test and it checked out fine.Â
after all of the above, tried waiting for it to restart for 15 minutes and still same spinning wheel. Â
this all started when a Skype update couldn't install, so i got rid of the current Skype. then tried downloading the new Skype. after it supposedly downloaded fully and it was automatically processing in the download pop up window (e.g. something about "writing", "image", etc.), it got stuck and froze the computer for at least 5 minutes. at that point, i help the power button until it turned out. then this started..
PS: not sure if this has anything to do w/ the problem, but after this happened, i tried to use Disk Utilities to make an image onto an external hard drive and it gave me an "operation timed out" error.Â
PPS:Â she has the following specs -
Hitachi Hard drive; partition Map Scheme: GUID Partition Table
[Code]...
My Macbook Pro is not starting past the grey screen and the apple logo and the rolling circle. I have tried every method and I am desperate to do anything to start my computer even erase the entire disc. I have contacted the Apple store and they told me the cost will be equivalent to $600 to just repair it and no way I will be able to afford it. I am willing to do anything and even erase my entire disc. However, for that the instructions on the Apple page state that 'Insert your Mac OS X 10.4 or 10.5 installation disc'. However, I do not have my installation disc Is there any other way I can erase the OS system and at least reboot my Macbook?
Info:
MacBook Pro
Tried all the tips I can find but no joy. Able to boot in safe mode but nothing else. Can't use Lion Recovery and unable install Snow Leopard from disk as it gets stuck on the gray screen again.
Info:Mac Pro, Mac OS X (10.7.3)
My iMac won't start up beyond a gray screen w/ spinning wheel; we had massive power outage 2 days ago during a storm
Info:
iMac, Mac OS X (10.7.4)
It will turn on and go to the white screen with the gray apple but even after several hours it wont do anything. I tried holding down C since my copy of leopard is stuck inside and it does the same thing.
View 6 Replies View RelatedI have a very old IMac which I purchased back in 2005, and has been working fine. I have left it in storage about 1 and 1/2 years ago. Just now I try to restart it, the screen is forever stuck in the grey screen with the spinning wheel. I tried many times off-on, hold down the apple function key but none worked. I no longer have the rebooting CD with me. I wonder whether the computer can still be saved? I have already backed up the contents so it doesn't matter if fixing the computer requires me to delete all my old files. I think it's tiger or earlier that it's using.
Info:
iMac, Mac OS X (10.4)
I'm getting the gray screen when I startup. I tried using the install disc to repair the utility, but it said it cannot be repaired. I had to use a plug-in mouse instead of my normal wireless mouse to get the startup disc out on a restart. I want to now startup in safe mode, but holding down shift during startup with my wireless keyboard doesn't work. Do I need to have a plug-in type keyboard for this function to work? Can you backup files using safemode?
Info:
iMac, Mac OS X (10.6.3)
iMac start up... Why my imac start with question mark sign on gray screen
View 1 Replies View RelatedSo, recently (as of thursday or so) my PBG4 has been making weird buzzing noises, usually only when it was working hard (or watching things online). Eventually, as it got closer to the weekend, the noise started to get louder whenever it would come on, so I'd just turn off my computer for an hour or so and let it cool. Finally, today, I turn it off again and now whenever I turn it back on, all I get is the gray start up screen, sans spinner. Sometimes I even get a little folder with the mac face on it. What's wrong?
View 7 Replies View RelatedA friend of mine brought over his 14" iBook G4, 1.33GHz, 60GB HDD and 1.25 GB RAM. The problem with it is that upon start-up, the grey screen with the apple/turning gear comes up, then after a few moments a blue screen will appear, though no box showing the start-up process. I've run a few basic diagnostics on this, including the lovely disk utility (which did nothing), I've run fsck, zapped the PRAM, etc, no success as of yet. At one point, I received a screen with alternating folders, one showing the smiley mac face, the other folder with a flashing "?". I cannot replicate this for the life of me. I have attempted to acquire files via TDM, though am not able to see the hard drive despite using 2 different laptops. Possibly the firewire cable itself is spent, though it's brand new! Here is where I become increasingly frustrated: I ask my friend for the boot disks as the ones for my own 12" iBook don't work (for whatever reason). He tells me that he loaded Leopard this summer (currently running 10.5.2, no updates loaded since), then proceeds to bring over boot discs for a MacBook...:headdesk: To begin with, it seemed like the HDD was fried, however, after running disk utility (and not hearing any negative sounds), it does appear that the HDD is fine. I'm thinking a kernel panic, though not sure how to resolve these.
View 11 Replies View RelatedI have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked. However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop? Any way to fix it? Thanks.
View 3 Replies View RelatedMy Mac is not starting and is asking me to reboot from the time machine however it is showing me that the latest complete backup is form September. Should I reboot from there and once I am in I will be able to rescue latest backups or should I re-install the OS? If I re-install the OS will I loose everything or will things still be there, including folders that were loose in the desktop as opposed to being inside the hard drive?
Info:
MacBook Pro, OS X Mavericks (10.9)
Unfortunately I bumped the switch on the power strip that my Mac Mini (1.42ghz G4, OS X 10.3) is plugged into while it was running. Now it won't boot up. All I get is the gray screen with the gray apple logo and the spinning wheel but no OSX.
View 14 Replies View RelatedI have an iMac G5 OS 10. that froze up while surfing the net using Firefox. I shut it down and tried to reboot. It chimes and comes up with the gray screen with the Apple logo, but will not proceed beyond that. The fan kicks in and will not proceed.
View 1 Replies View RelatedJust placed a new harddrive in my macbook pro and had the geeks at the Genius bar to install the OS system. Now I'm dealing with a clicking noise and a grey screen with a question mark on it. Tried to place the install dvd in and boot from the it won't. I did notice after going to the Disk utility that my hardrrive isn't recognized.
Info:Mac Pro, Mac OS X (10.6.5)
My wife's macbook pro, 2010 circa, is not rebooting. With three attempted power-ups she gets a grey screen with the Apple logo...
View 2 Replies View RelatedI'm trying to re-install my Machintosh OS X software and for that i reboot my mac and press alt or comand-R. All normal until here. But instead the menu of recovery appears, a lock screen whith a password ask appears. I try all passwords that i use or used too unlock my Mac, but nothing work.
Info:
MacBook Pro (17-inch Mid 2010), Mac OS X (10.7.3)
I emptied my cache on Safari and my computer stayed frozen for a few minutes. I decided to re-boot, but every time I do so, it goes from the gray Apple screen to a blue screen and stops right there. I don't get the spinning wheel, but rather the black arrow that I can move about the blue screen, but nothing else.
Here's what I've tried with no success.
1. Re-booting via Safe Mode (Command-Shift). Instead of freezing on the blue screen, it asks for my password and after a few seconds it stops on the Snow Leopard Pink/Black Stars background. Same result, only the background is different
2. Resetting PRAM - No luck
3. Re-booting with the Snow Leopard DVD and using Disk Utility. I follow the necessary steps online. No luck
