MacBook Pro :: "Service Battery" Warning - What Can Be Done
Apr 17, 2012
My 15" Mid-2009 Macbook Pro is giving the 'Service Battery" warning. System information says:Â
"Battery Information:  Model Information: Serial Number:         W0934AD9777VA Manufacturer:         SMP Device Name:    bq20z451 Pack Lot Code:         0 PCB Lot Code:         0 Firmware Version:         3 Hardware Revision:         3 Cell Revision:         100 Charge Information: Charge Remaining (mAh):         4477 Fully Charged:         Yes Charging:    No Full Charge Capacity (mAh):         4477 Health Information: Cycle Count:         377 Condition:         Service Battery Battery Installed:         Yes Amperage (mA):         -1157 Voltage (mV):         12156"
So it looks as if the battery is OK, but it is not charging properly. I obviously have to take it to be repaired - but what can they do? I understood that they can't replace the battery, so what are the options? It has only been through 377 charge cycles - that doesn't sound a lot to me - but is it? Shouldn't a laptop that's only just over 2 1/2 years old still have a perfectly good battery?
Info:
MacBook Pro, Mac OS X (10.7.1), 2.66GHz Core 2 Duo - 4GB 1TB
I calibrated my battery for the first time since Dec. When I plugged it in this morning, it took 3 hours to charge all the way, and now it's stuck on 99% full, 0:00 till completely charged, and I'm getting an error when I click on the battery in the menu bar that says "Service Battery". When I click on the error, it tells me that it may not be functioning properly and to take it to an authorized apple service retailer. Before I waste 2 hours by going to the Apple store and back, has anyone else had this problem, and is there a way to fix it without having it looked at?
been using my older MBP with windows 7 for a while and have never notice oddies with the battery until now. Then recently after replacing the failed HD and re-installing Snow Leopard on my 2007 MBP, the battery panel is telling me "Service Battery"; it's battery health according to coconutBattery is fair for it's age (50%).
the unit (battery) has been replaced previously due to being considered 'under performing'. Is Snow Leopard trying to encurate it's users to replace the battery more frequently? If not, does anyone know why this appears? I'm at lost, since it appears to work fine, if not charging completely.
I'm not sure if this is SL related, but I get the service battery warning when I click on the battery status. iStat reports it at 62% health. Rev B 1.6 just 6months old. Should I bring it to apple or is it just a bug of SL?
So, I randomly clicked on my battery and noticed this "Service Battery" message. I had never seen it before. Obviously, this isn't a good thing. My Mac is 3 and a half years old so I'm not surprised this message poped up. So, I opened Coconut Battery and noticed my current battery capacity is at 65%. Even though charger says it's green, my battery isn't even charging. Should I make an appointment with Apple? My AppleCare expired so i'll have to buy a new battery when the time comes. I'm sure they're not cheap, either.
I just got a weird "Service Battery" message on my santa rosa MBP 15". I have never seen this before, and it shows up right above the time remaining in the status bar.
Anyone know what this means? I haven't noticed anything wrong with the battery (other than gradual decline in capacity). When I click on the message its opens a Mac Help window and says this "Service Battery: The battery isnt functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Have your computer checked by an Apple Authorized Service Provider (AASP). You can continue to use your battery before it�s checked without harming your computer."
I bought a MacBook Pro September 2007, the last months I have experienced a sudden shutdown of it without any low battery warning. After browsing around the forums I found a app called Coconut Battery which I installed. This is what it showed me: What I can do to get my battery performance better? Do I have to invest in a new battery? And aren't the prices on those extreme?
my battery is no longer keeping a charge and says "need service". It never went through the other stages of battery digression (replace soon, replace now) just straight to service asap with no charge.I had gone away for the weekend and this is all i did the last session i had my computer on.I installed the java update from April 3-4 2012 in the software update and also ran a script search for trojans that i got off a cnn article. Usually i am not a sucker for these scare articles but something urged me to believe in it so i downloaded the two files (looking now they are mac applications) named trojan check 1 and 2. The search cam up null, i sighed relief patted my mac and shut it down. I disconnected the power because i was going to be away. When i cam back last night, a 2 hr charge was burnt up in about 20 mins. I thought maybe it was just running out from the weekend so i powered down charged over night. Still no charge. I did the sleep,reset,power off cycle then reset the smc. Still no charge. Here is my battery info. [code] I am almost positive i am under warranty still. It is a little confusing, basically my credit card doubles any warranty i receive. So my 2 year apple care turnedinto a 4 year. I think. Anyway i need to look into that before i can bring it into a store. But i wanted to get as much info as i could before i take it to a genius.
Alright so i've had this Macbook pro for quite a while now, its the February 2008 version. About a few days ago it said "Service Battery" on the top right. I bought the 3 year coverage for the Macbook pro.. would it cover the battery being replaced or no? When i read service battery it says the battery isn't functioning normally - it doesn't say replace son or replace now, so im assuming theres something defective with the battery?
I have a base level 1st Gen Unibody 15" Macbook Pro. It has the removable battery and I bought it refurbished online because it was way cheaper. I do have Applecare. A few weeks ago it began randomly turning off. Like I will be doing stuff, have plenty of battery left according to both the software meter and the green lights on the side, then it will click, the screen will turn black and I won't be able to turn it back on.
The warranty on my mid-2009 MacBook Pro 13" expires in 2 days and my battery seems to be dying. I wish it would hurry. This morning, I got a "Service Battery" warning with a "Check Battery" message in the Power section of About This Mac. Took my machine to the Genius Bar this evening and it passed the battery diagnostic with 81.1% health.
90 minutes later, I'm sitting outside at Barnes & Noble next to the Apple Store and I get another Service Battery warning. My full capacity charge is down to 3928 from the 4258 mah observed while at the Genius Bar. I carried the machine back to the Genius Bar but it was, unfortunately, closed. They made note of the warning and set an appointment for me to come back tomorrow.
Now (a few hours after my last Genius Bar visit), my charge capacity is 4210 - very slightly above the 80% capacity level needed for the tech to replace my battery. Why is my machine so schizo? Any chance there's a relationship between the machine's temperature and reported charge capacity?
I've been getting poor battery life on my MBP for about a month now. I get like 90 minutes to 2 hours max with brightness down and bluetooth off. I tried calibrating to no avail, and finally I'd had enough and called Apple.
I still have 8 months left on my original warranty. The guy on the phone told me that unless I bought Apple Care for the extended phone support, he could not help me. So I said fine, should I just go into the Apple Store? He said no, they would refer me back to him and he still couldn't help me. So I asked him if my one year warranty included battery problems like I'd outlined, and he said yes, but that I'd need phone support. WTF?
Okay, that makes zero sense and I'm annoyed now with his endless loop of nothing. Basically I can't get a part of my purchase that's covered under warranty taken care of because I haven't bought Apple Care yet? That's ridiculous. Has anyone else heard of this? Of course, I always buy Apple Care for my products, but when I purchase it varies within the first year based on when I have the money.I made a Genius Bar appointment, but I was really hoping to not have to go there today. Just wondering if anyone has some insight on this.
Coconut Battery is showing that I only have about half of my original battery max limit left, but now I'm getting a message that says "Service Battery" when I check battery info from the icon on the top of the screen. Anything at all I can do at this point, short of buying a new battery?
Do I have to change the battery? Or is it possible to improve the capacity? Someone told me to take the battery out, boot and hold down Alt+Cmd+P+R and put the battery back in! But is it possible to take out the battery of a MacBook from mid 2009?
My school-computer (iBook 14" 1,42 Ghz G4, running OSX 10.4.10) has developed some unpleasant habbits lately. With lots of batterycharge left, 28-50%, it shuts down without warning. I try to restart it, and it gets to various stages of booting before shutting down again. It won't run untill i plug in the powercable, and then it starts of from almost half full charge. I did a bit of searching on the forums, and installed coconutbattery with the attached (depressing) result. Tried resetting the pmu, which didn't stop it from shutting down on me again 46 mins later. Does this mean I need to replace the battery?
I just bought a Macbook pro last october, my battery life was able to last me 7 hours or so for normal usage, with playing movies and games will last 3 to 5 hours. now the batt life have depleted by half the timing? why is that so?
i have charged it full before using ytd, and the laptop subsequently reduced the batt life to 1hr26mins when its still at 97% just because im importing photos from my SD memory card. the battery life continue to deplete massively from 97% to a drop of 65% after using for one hour or so.Can i do an exchange of battery with apple service? is that within warranty?
Ater charging it the other day I noticed a "service battery" error which went away the next. I checked the power section in the System Utilities and I noticed that my battery has shifted from "Good" to "normal" and I'm now at 469 cycles which I do not understand I also notice a very quiet humming-- I'm not sure if I'm just being paranoid and searching for problems or if there's a correlation amongst the issues. I've let the battery wear it self down and shut down and sit for a few hours and fully charge which has helped, but now it only holds charge for about 3-4 hours or so, opposed to the 5 hours I got when I initially bought it.
I just saw that my battery condition is "service battery". Does this mean that I need a replacement, or is it safe to continue to use this battery? I just bought this computer less than 2 years ago and I have already needed to replace my hard drive and now my battery?
I have a 15 inch Macpro running Mac OS X Lion, version 10.7.3. It keeps shutting down without any warning. The screen just goes black and I have to press and hold the power button for a while till a hear a sound to turn the system off. This is happening like, more than 5 times a DAY.
Last night my macbook air turned off without warning and wouldn't turn back on until I tried again this morning. A few weeks ago I had my battery and logic board replaced and since then it the screen has gone blue for a few seconds and then back to normal a few times, (in case this is related at all). Is there something I should do to make sure this doesn't happen again.
Now this didnt always happen but as of lately my unibody macbook runing Lion has been dying without warning that my battery is low. It doesnt even go to sleep, it completely dies.
